Sierra Video MADI Series, User Manual

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SIERRA VIDEO
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Warranty
A. General
Buyer assumes all responsibility for ascertaining the suitability of Sierra Video (hereinafter "SVS")
products for Buyer's intended use. No product sold by SVS is designed or manufactured for use in any
manner or under any conditions other than those described in SVS's instruction manuals and other
printed material for each particular product. If any product is used or applied in a manner or under
conditions not specifically authorized by such written materials or if any product is used by unqualified or
improperly trained personnel, Buyer agrees that SVS shall have no liability of any kind arising from such
use, and Buyer agrees to indemnify and hold SVS harmless from any claims of third parties arising from
such use, and Buyer shall provide SVS with counsel of SVS's choice to defend against such claims.
B. Limited Warranty
1. This warranty applies only to the original purchaser and is non-transferable. This warranty begins on
the date of purchase and will be in effect for five (5) years for new equipment or and for three (3) years for
"Factory Refurbished" equipment. Power Supplies and fans are warranted for three (3) years from the
date of purchase for new equipment and two (2) years for “Factory Refurbished” units, from the date of
purchase. Buyer must obtain a Return Material Authorization ("RMA") number from SVS prior to returning
a product for repair. If, in SVS' sole discretion, the product is found to be defective during the term of this
warranty, SVS will at its option: (a) provide free replacement parts, and/or (b) repair the unit at an SVS
facility. During the warranty period, SVS will make every reasonable effort to support critical emergencies
by supplying no-cost loan equipment while the defective unit is being repaired. SVS will provide
replacement parts and/or factory service at no charge. Buyer bears the cost of shipping products
returned to SVS under this warranty. SVS will bear the cost of shipping repaired products or replacement
parts to the Buyer.
This limited warranty shall not apply to any of SVS's goods which have been altered or which have been
subjected to misuse, mishandling, improper storage or negligence. The aforementioned provisions do not
extend the original warranty period of any goods which have been replaced by SVS. This limited
warranty shall not apply to any goods not of SVS's manufacture, Buyer to be entitled only to the warranty
set forth in the original manufacturer's limited warranty.
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