Sierra Products EasyFire EF 3801, Repair Manual

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EASYFIRE LIM ITED LIFE TIM E, THREE, ONE YEAR W ARRANTY
Sierra Products, Inc.(SPI) warrants to the original consumer that this stove will be free of defective materials and workmanship
for a period as listed below from the date of purchase . This warranty does not extend to any parts damaged through abuse,
accident, or neglect or warpage due to overfiring; nor does it apply if the stove has been repaired or modified without SPI’s written
authorization. If the stove proves to be defective in material or workmanship within the warranty period, SPI will, at no charge,
repair or replace (at its option) any defective parts, if the purchaser ships the parts or the stove, freight prepaid, to SPI or the
nearest authorized service center. SPI may require the consumer to supply reasonable proof of the stoves purchase date.
WARRANTY SCHEDULE: OUTER BODY - LIMITED LIFETIME, FIREBOX COMPONENTS - THREE YEARS,
ELECTRIC COMPONENTS - ONE YEAR.
This warranty is in lieu of any other express warranty. Any implied warranties, including but not limited to any
implied warranty of merchantability or fitness for a particular purpose shall not extend beyond one year from the date
of purchase.
The purchaser's sale and exclusive remedy shall be for the repair or replacement of defective parts, as provided for in this
warranty. No other remedy (including but not limited to incidental or consequential damages for lost profits, lost sales, injury to
person or property, or other incidental or consequential loss) shall be available to the purchaser.
Some states do not allow limitations on how long an implied warranty lasts and some states do not allow the exclusion or limitation
of incidental or consequential damages, so the above limitations or exclusions may not apply to you.
SPI’s warranty obligation and the purchaser's rights under it can be altered only by a subsequent written agreement between SPI
and the purchaser.
The remedies provided in this warranty are void unless the attached warranty registration card is received by SPI within 30 days
from the date of purchase.
If you have a warranty claim or questions about the performance of your stove, you are requested to contact your dealer. This
warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
EasyFire™ Pellet Heater
Warranty Replacement Program
W ARRANTY W ORK:
All warranty work m ust be authorized by the factory in advance of the repair and an authorization num ber assigned. A
warranty claim form m ust be com pleted and signed by both the repair person and the custom er. All claim s m ust be subm itted
to your distributor, if you are buying products through a distributor. In the event a unit has to be replaced, the warranty claim
form m ust be affixed to the unit with a description of the defect.
Only the factory can authorize a heater return!
Any replacem ent parts required m ay be obtained from Sierra Products and will require a Purchase Order. Parts will be
invoiced to the dealer account and credit will be issue upon return to Sierra. All returned parts m ust be accom panied by a
warranty claim form . If you have a warranty claim for installing the part, use the sam e claim form and authorization num ber.
Please note... No credit w ill be issued until a w arranty form w ith an authorization number is received along w ith the
defective part.
AUTHORIZED W ARRANTY PAYMENT:
Sierra Products will credit the distributor/dealer account the sum of sixty five dollars ($65.00) per occurrence and forty cents
($.40) per m ile, m axim um one hundred m iles round trip.