Siemens WT47XKH1ES User Manual Download Page 58

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Troubleshooting

Fault

Cause and troubleshooting

Odours have formed
in the appliance.

Stubborn dirt in the appliance or an extended appli-
ance downtime of more than one month.

▶

Preparing the appliance for the intensive appliance
care programme.
→

"Preparing the appliance for the intensive appli-

ance care programme", Page 44

Summary of Contents for WT47XKH1ES

Page 1: ...WT47XKH1ES en User manual and installation instructions Register your product on My Siemens and discover exclusive services and offers siemens home bsh group com welcome The future moving in Siemens Home Appliances ...

Page 2: ... 5 1 Appliance 17 5 2 Wool basket 18 5 3 Control panel 18 6 Display 19 7 Buttons 21 8 Dryness level 23 8 1 Changing the dryness level 23 8 2 Adjusting the dryness level 23 9 Programmes 24 9 1 Automatic programmes 24 9 2 Timed programmes 25 10 Accessories 27 11 Laundry 28 11 1 Preparing the laundry 28 12 Basic operation 28 12 1 Switching on the appliance 28 12 2 Setting a programme 28 12 3 Adjustin...

Page 3: ... pro gramme 41 18 2 Preparing the condensation container for the appliance care programme 42 18 3 Starting the appliance care programme 42 18 4 Running the basic appli ance care programme on the appliance 43 18 5 Preparing the appliance for the intensive appliance care programme 44 18 6 Running the intensive appli ance care programme 45 18 7 Ending the intensive appli ance care programme 46 19 Cle...

Page 4: ...ds and in enclosed spaces in a domestic en vironment Up to an altitude of max 4000 m above sea level 1 3 Restriction on user group This appliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience and or knowledge provided that they are supervised or have been instructed on how to use the appliance safely and have und...

Page 5: ... circuit that is regularly switched on and off by the energy supplier When the appliance is installed the mains plug of the power cord must be freely accessible If free access is not possible an all pole isolating switch must be installed in the permanent elec trical installation according to the installation regulations When installing the appliance check that the power cable is not trapped or da...

Page 6: ...different manufacturers and with varying depths and widths in a washer dryer stack Do not install a washer dryer stack on a platform the appli ances may tip over WARNING Risk of suffocation Children may put packaging material over their heads or wrap themselves up in it and suffocate Keep packaging material away from children Do not let children play with packaging material CAUTION Risk of injury ...

Page 7: ...ress of moisture can cause an electric shock Only use the appliance in enclosed spaces Never expose the appliance to intense heat or humidity Do not use steam or high pressure cleaners hoses or sprays to clean the appliance WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk Do not install the appliance behind a door as this may obstruct...

Page 8: ... environmentally friendly yet combustible and may ignite if it comes into contact with open flames or ignition sources Keep naked flames and ignition sources away from the appli ance WARNING Risk of explosion Highly flammable objects such as lighters or matches may ignite during the drying process Remove all highly flammable objects from any pockets in your laundry before the drying process Unwash...

Page 9: ...jects on the appliance door Reaching into the drum while it is still turning may cause hand in juries Wait for the drum to come to a complete stop before reaching inside 1 6 Safe cleaning and maintenance WARNING Risk of electric shock Incorrect repairs are dangerous Repairs to the appliance should only be carried out by trained specialist staff Only use genuine spare parts when repairing the appli...

Page 10: ...and non original accessories is dangerous Only use the manufacturer s original spare parts and original ac cessories WARNING Risk of poisoning Poisonous fumes may be given off if you use cleaning agents that contain solvents Do not use cleaning agents that contain solvents ...

Page 11: ...suitable cleaning products may damage the surfaces of the appli ance Do not use harsh or abrasive de tergents Do not use cleaning products with a high alcohol content Do not use hard scouring pads or cleaning sponges Clean the appliance with nothing but water and a soft damp cloth Remove all detergent residue spray residue or other residues im mediately if they come into contact with the appliance...

Page 12: ...remaining in the drum that are not designed for operation with the appliance may cause material damage and damage to the appli ance Remove these objects along with all supplied accessories from the drum before starting the appliance 1 Remove any packaging and pro tective covers completely from the appliance Disposing of packaging Page 11 2 Check the appliance for visible damage 3 Open the applianc...

Page 13: ...x perience frost or outdoors If the appliance is operated immedi ately after transportation the refriger ant contained in the appliance may result in damage to the appliance Immediately after transporting the appliance leave it to rest for two hours before putting it into opera tion Installation loca tion Requirements On the floor Place the appli ance on a clean level and firm surface Align the ap...

Page 14: ...e water drain hose If you do not want to regularly empty the appliance s condensation con tainer connect the water outlet hose ATTENTION When operating the appliance without the water drain hose being connected properly liquid may leak out of the connecting piece Before operating the appliance connect the water drain hose prop erly to the connecting piece Requirements The appliance and the accesso...

Page 15: ... collect condensation in the condensation container again e g if you change where the appliance is located carry out these steps in re verse order Water outlet connection types ATTENTION In the event of a blocked or covered outlet accumulated wastewater can flow back into the appliance Before operating the appliance en sure that the wastewater drains away quickly and eliminate any blockages Draina...

Page 16: ...ose fully through the and secure it using fixing material Secure the elbow to the gully 4 5 Aligning the appliance In order to reduce vibrations and noises align the appliance correctly To align the appliance turn the ap pliance feet Check that the appli ance is level using a spirit level All appliance feet must stand firmly on the ground 4 6 Connecting the appliance to the electricity supply 1 In...

Page 17: ...d an overview of the parts of your appliance here 1 2 3 4 5 6 On certain models specific details such as the colour and shape may differ from those pictured 1 Ventilation opening 2 Maintenance flap on the base unit Page 48 3 Air channel cover do not re move 4 Door 5 Condensation container Page 31 6 Control panel Page 18 ...

Page 18: ...ool basket 3 Insert 4 Tab for securing in the hook 5 3 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status 3 2 4 1 1 3 1 Programmes Page 24 2 Programme selector Page 28 3 Buttons Page 21 4 Display Page 19 ...

Page 19: ...mme is set Timed programmes Page 25 10h 1 Ready in time Buttons Page 22 Dryness level Iron Dry The dryness level is activated Buttons Page 21 Dryness level Cupboard Dry The dryness level is activated Buttons Page 21 Dryness level Cupboard Dry Plus The dryness level is activated Buttons Page 21 Dryness level ad justed The adjusted dryness level is activated Dryness level Page 23 Condensation contai...

Page 20: ...gramme Automatic self cleaning The automatic self cleaning function rinses the appliance s heat exchanger Note Do not remove the condensation container and do not interrupt the pro gramme Wi Fi Lights up The appliance is connected to your home network Flashes The appliance is trying to con nect to your home network Home Connect Page 35 Remote start Remote start is activated Buttons Page 22 Energy ...

Page 21: ... is activated and the appli ance has been switched off the childproof lock remains activated Childproof lock Page 32 tipo secado The dryness level defines how damp or dry the laundry is after the programme ends Dryness level Page 23 ajuste secado Adjust the dryness level If the laundry feels too damp after it has been dried to a particular dry ness level you can ad just the dryness level Adjusting...

Page 22: ... duced for delicate fab rics e g polyacrylic or elastane The programme duration is extended termin Programme end Programme length Set the programme end The programme dura tion is already in cluded in the set num ber of hours Once the programme has started the pro gramme duration is displayed Set the programme duration for timed pro grammes Timed pro grammes Page 25 Activate Deactivate Activate or ...

Page 23: ... will be drier or more damp 1 Set an automatic programme Automatic programmes Page 24 a The display shows the specified dryness level 2 Press tipo secado a The display shows or Note If you change this setting the change is retained even after the ap pliance is switched off For the algodón algodão pro gramme the change is not saved 8 2 Adjusting the dryness level If the laundry feels too damp after...

Page 24: ...ramme Description Max load kg algodón algodão Dry hard wearing heat resistant fabrics made of cotton or linen 9 0 sintéticos Dry items made of synthetic materials or blended fabrics 3 5 mix Dry items made of cotton and synthetics 3 0 lencería lingerie Dry delicate underwear made of lace Ly cra satin or blended fabrics 2 0 outdoor Dry weatherproof and outdoor clothing with a membrane coating and wa...

Page 25: ... is still not dry for example Timed programmes are suitable for drying individual items of laundry or thin fabrics Tip The laundry s care labels provide you with additional information about pro gramme selection Programme Description Max load kg secar c cesto Dry items made of wool or containing wool Note Dry these items only using the wool basket Wool basket Page 33 One item of laundry business s...

Page 26: ...s Remove the laundry immediately after the programme has ended to prevent creasing The laundry is not dried or washed One item of laundry caliente quente Dry all types of fabric except for wool and silk Suitable for pre dried or slightly damp laundry and for drying off multi layered thick laundry 3 0 intelligentDry After you have washed your laundry in the washing machine the dryer will recom mend...

Page 27: ...e manufacturer WZ27410 Connection kit with pull out worktop To save space stack the appliance on a suitable washing machine of the same width and depth and that is from the same manufacturer The pull out worktop makes it easier to load and unload the appli ance WZ27400 Wool basket Dry or air individual woollen items sports shoes and soft toys WZ20600 Y distributor Connect the water drain hose of a...

Page 28: ...s been correctly installed and connec ted Installation and connection Page 12 Press The switch on process takes a few seconds Note The lighting for the drum goes out automatically 12 2 Setting a programme 1 Turn the programme selector and set the required programme Programmes Page 24 2 If required adjust the programme settings Adjusting the programme set tings Page 28 12 3 Adjusting the pro gramme...

Page 29: ...ng the pro gramme 1 Press inicio pausa carga 2 Open the door 3 Remove the laundry Unloading the laundry Page 29 12 8 Unloading the laundry 1 Open the door 2 Remove the laundry from the drum 12 9 Switching off the appli ance Press 12 10 Filter system on the base unit During drying fluff from the laundry is collected in the base unit s filter sys tem The filter system protects the ap pliance from fl...

Page 30: ...ult 4 Pull the fluff collector out horizont ally The fluff collector may contain con densation which may drip out of it when you pull it out 5 Open the fluff collector and re move any fluff 6 Clean the filter thoroughly under running water and then dry it off You can remove heavy soiling carefully with a soft brush You must not damage or remove the fluff collector s seal You can clean the fluff co...

Page 31: ... empty the condensation con tainer Page 31 Emptying the condensation container If the drying programme has finished or the display shows a notification while the appliance is in operation empty the condensation container Requirements The display shows the following after drying 0 or the display shows the following during operation 1 Pull out the condensation con tainer keeping it level 2 Empty the...

Page 32: ...nd air borne odours such as cigarette smoke you can use a programme with a crease removal function for any laundry that has not been worn for long 14 1 Starting a programme with the crease removal function Note Wash items of laundry that have traces of sweat perfume or deodor ant before wearing them again Do not use dryer cleaning sets Do not use a programme with the crease removal function for th...

Page 33: ...ver use condensed water dis tilled water additives or descaler for the crease removal function Requirements You have started a programme with the crease removal function Starting a programme with the crease removal function Page 32 The display shows The condensation container Page 31 is removed from the appliance 1 Add approx 180 ml cold drinking water through the front opening using the water jug...

Page 34: ...the drum or the ribs of the drum Requirement The wool basket is in serted into the appliance Inserting the wool basket Page 33 1 Place the laundry into the wool basket either directly or using the insert Examples of how to use the wool basket Page 35 2 Close the door 3 Set the programme for the wool basket or a timed programme Programmes Page 24 4 If necessary adjust the duration of the timed prog...

Page 35: ... the ribs of the drum Example Use Trousers or skirt 1 2 3 Pullover 1 2 3 Place the items of laundry unfol ded into the in sert Note Spin the laundry before drying Example Use Sports shoes Lift the tongues of the shoes Remove the in soles or heel cushions Place a rolled up hand towel in the wool basket to create an in clined surface Place the shoes on the towel with the heels facing down Note Do no...

Page 36: ...structions in the Home Connect app Notes Please note the safety precautions in this instruction manual and make sure that they are also ob served when operating the appli ance via the Home Connect app Safety Page 4 Operating the appliance on the ap pliance itself always takes priority During this time it is not possible to operate the appliance using the Home Connect app 16 1 Setting up the Home C...

Page 37: ...sition 5 a The display shows rES 3 Press inicio pausa carga a The display shows YES 4 Press inicio pausa carga a The network settings are reset a If End is shown on the display the network settings are reset 16 6 Remote start Enable the appliance for remote start via the Home Connect app Activating remote start Notes Remote start is deactivated for safety reasons in the following circumstances Ope...

Page 38: ...gramme on the dryer No data is available for the last washing programme used The data is stored for 24 hours and then deleted The washing programme has been cancelled The washing pro gramme must run through to the end for analysis to be possible 16 8 Remote diagnostics Customer Service can use Remote Diagnostics to access your appliance if you contact them have your appli ance connected to the Hom...

Page 39: ...functions for use and is only required when you want to use the Home Connect functions for the first time Note Please note that the Home Connect functions can only be utilised with the Home Connect app Information on data protection can be retrieved in the Home Connect app ...

Page 40: ... Overview of basic settings Basic setting Programme posi tion Value Description End signal 2 0 off 1 quiet 2 medium 3 loud 4 very loud Set the volume of the signal at the end of the pro gramme Button signal 3 0 off 1 quiet 2 medium 3 loud 4 very loud The volume of the audible signal emitted when the buttons are pressed ...

Page 41: ... position 4 To change the value press 5 To save the changes switch off the appliance 18 Appliance care 18 1 Preparing the appliance for the appliance care programme The appliance must be prepared be fore basic or intensive appliance care is carried out Requirement The base unit is cleaned Cleaning the base unit Page 48 1 Remove the laundry 2 Close the appliance door 3 Pull out the condensation con...

Page 42: ... using the drain hose perform the above mentioned steps after the ba sic or intensive appliance care pro gramme in the reverse order 18 3 Starting the appliance care programme Requirements The appliance is ready to run the appliance care programme Preparing the appliance for the appliance care programme Page 41 The condensation container is ready for the appliance care pro gramme Preparing the con...

Page 43: ...ments The appliance is ready to run the appliance care programme Preparing the appliance for the appliance care programme Page 41 The appliance care programme has started Starting the appliance care pro gramme Page 42 1 Add approx 1 litres of hot tap water into the condensation con tainer Hold the full condensation con tainer level so that no liquid spills out 2 Insert the condensation container s...

Page 44: ... the appliance is not used for more than one month stubborn dirt or odours may occur To remove this you can run an intensive appliance care programme Note The intensive appliance care programme runs for approximately 4 hours The programme may take longer if you do not carry out the ne cessary steps in good time while the programme is running Once it has started the intensive ap pliance care progra...

Page 45: ...nto the condensation container Hold the full condensation con tainer level so that no liquid spills out 3 Insert the condensation container so that it locks into place 4 Press inicio pausa carga The appliance care programme starts and an audible signal sounds After around 3 hours the appli ance pauses the appliance care programme and the remaining pro gramme duration flashes on the display 5 Pull ...

Page 46: ...remaining ori ginal care product 18 7 Ending the intensive ap pliance care programme 1 Add approx 1 litres of hot tap water into the condensation con tainer Hold the full condensation con tainer level so that no liquid spills out 2 Insert the condensation container so that it locks into place 3 Press inicio pausa carga a The appliance care programme is resumed 0 appears on the dis play and a signa...

Page 47: ...r cleaning processes 19 Cleaning and servi cing To keep your appliance working effi ciently for a long time it is important to clean and maintain it carefully Note You can find further information in the digital instruction manual by scanning the QR code in the table of contents or on siemens home bsh group com 19 1 Tips on cleaning and care Wipe down the housing and the controls with nothing but ...

Page 48: ...aintenance flap If you place a cloth beneath the maintenance flap you can collect the remaining water from the base unit 2 Open the lever for the heat ex changer cover 3 Pull out the heat exchanger cover by the handle Cleaning the base unit You can remove any visible dirt in the base unit 1 Open the base unit Page 48 2 Clean the opening with a soft damp cloth 3 Close the base unit Page 48 Closing ...

Page 49: ...ts Cleaning the water tank filter Check the filter regularly and clean the filter if it is dirty Requirement The condensation con tainer Page 31 is removed from the appliance 1 Pull out the filter 2 Clean the filter under warm run ning water or in the dishwasher 3 Fit the filter 4 Insert the condensation container Page 32 19 4 Moisture sensor The moisture sensor in this appliance measures how damp...

Page 50: ...t clean the appli ance as described the appliance s functionality may be impaired 1 Open the door 2 Clean the moisture sensor with a sponge 19 5 Condensation container filter During drying fluff from the laundry gets into the condensation The filter in the condensation container pro tects the appliance from fluff Clean the filter for the condensation tank The filter is cleaned automatically when t...

Page 51: ...Cleaning and servicing en 51 4 Slide in the filter as far as it will go 5 Insert the condensation container Inserting the condensation con tainer Page 32 ...

Page 52: ... during the cooling process Note The cooling process takes up to 10 minutes You can continue to operate the appliance Humming noise Compressor active Not a fault normal operating noise The display goes out and inicio pausa carga flashes Energy saving mode is active Press any button a The symbol lights up again CrE After a period of operation the appliance automatic ally recommends that you run the...

Page 53: ...me network is available 2 Reconnect the appliance to the home network Setting up Home Connect Page 36 Creasing The load is too large Observe the maximum load capacity of the Programmes Page 24 The laundry lies in the drum for too long after drying 1 Remove the laundry from the drum as soon as the drying programme has finished 2 Spread the items of laundry for cooling Unsuitable programme for the t...

Page 54: ...e appliance for the intensive appliance care programme Preparing the appliance for the intensive appli ance care programme Page 44 Condensation in the condensation tank even though the water drain hose is connec ted The appliance uses condensation for the automatic self cleaning Not a fault no action required Water drain hose is not connected correctly Ensure that the water drain hose is connected...

Page 55: ...r the automatic self clean ing when permanently drying small loads of laundry Regularly dry a load weighing more than 3 kg of damp laundry until the programme ends Insufficient condensation for the automatic self clean ing when permanently using the crease removal func tion Regularly dry a load weighing more than 3 kg of damp laundry until the programme ends The appliance s ventilation opening is ...

Page 56: ...ry the filter thoroughly after cleaning 3 Closing the base unit Page 48 4 Switching off the appliance Page 29 5 Switching on the appliance Page 28 6 Starting the programme Page 29 Automatic self cleaning function rinses the appliance s heat exchanger 1 Not a fault 2 Do not pull out the condensation tank 3 Do not cancel the programme Water is leaking from the appliance Appliance is not correctly al...

Page 57: ...tchen or other appliances are working The load is too large Observe the maximum load capacity of the Programmes Page 24 After the end of the programme warm laundry feels damper than it actually is 1 Remove the laundry from the drum as soon as the drying programme has finished 2 Spread the items of laundry for cooling Unsuitable dryness level set Changing the dryness level Page 23 Drying target not...

Page 58: ... have formed in the appliance Stubborn dirt in the appliance or an extended appli ance downtime of more than one month Preparing the appliance for the intensive appliance care programme Preparing the appliance for the intensive appli ance care programme Page 44 ...

Page 59: ...n hose on the appliance against unintentional loosening Ensure that you do not bend the water drain hose 6 Empty the condensation container Page 31 7 Insert the condensation container Page 32 8 Disconnect the appliance s mains plug from the power supply a The appliance is now ready to be transported 21 2 Disposing of old appli ance Valuable raw materials can be re used by recycling WARNING Risk of...

Page 60: ...rea Note Under the terms of the manu facturer s warranty the use of Cus tomer Service is free of charge Detailed information on the warranty period and terms of warranty in your country is available from our after sales service your retailer or on our website If you contact Customer Service you will require the product number E Nr and the production number FD of your appliance The contact details ...

Page 61: ... moisture in the fabric set degree of dryness amount of laundry being loaded en vironmental conditions and the activ ation of additional functions The expected programme dura tion Ready in time that is shown on the appliance display when selecting the programme is based on the spin speed in the washing machine of 1000 rpm when the appliance is de livered Programme Final mois ture level Load kg Spi...

Page 62: ...tec tion 10A Nominal power 600 W Power consump tion Off mode 0 10 W Left on mode 0 10 W Ambient temper ature Minimum 5 C Maximum 35 C Length of the power cord 145 cm This product contains light sources from energy efficiency class F These light sources are available as a spare part and must only be replaced by trained specialist staff You can find more information about your model online at https ...

Page 63: ...de clares that the appliance with Home Connect functionality is in compliance with relevant statutory requirements 1 A detailed Declaration of Conformity can be found online at siemens home bsh group com uk among the additional documents on the product page for your appliance 1 Only applies to Great Britain 2 4 GHz band 2400 2483 5 MHz Max 100 mW 5 GHz band 5150 5350 MHz 5470 5725 MHz Max 100 mW B...

Page 64: ...nchen GERMANY siemens home bsh group com Valid within Great Britain Imported to Great Britain by BSH Home Appliances Ltd Grand Union House Old Wolverton Road Wolverton Milton Keynes MK12 5PT United Kingdom Manufactured by BSH Hausgeräte GmbH under the trademark licence of Siemens AG ...

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