Help with the appliance
en
51
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Note:
If you cannot rectify the fault yourself by turning the appliance off and then on
again, please contact our after-sales service.
Drying is taking too long.
■
The appliance may have fluff in it. This will increase the required drying
time.Remove the fluff.
■
The heat exchanger may have fluff in it. Run the basic appliance care pro-
gramme.
■
If the air inlet on the appliance is blocked or not fully open, this may
increase the drying time. Make sure that the air inlet remains unobstructed.
■
If the ambient temperature is lower than 15 °C or higher than 30 °C, this
may increase the drying time.
■
Inadequate air circulation in the room may increase the drying time. Make
sure the room is adequately ventilated.
Unpleasant odour in the
appliance
Run the intensive appliance care programme.
Humidity in the room is
increasing.
Make sure the room is sufficiently ventilated.
Unusual noises when
drying.
When drying is in progress, the pump and compressor generate noise when
operating normally. This does not indicate that the appliance is malfunctioning.
The appliance feels cold
despite drying.
Not a fault. The appliance can dry effectively at low temperatures using a heat
pump.
Drying programme is
stopped.
If the drying programme is stopped due to a power failure, restart the pro-
gramme or remove the laundry and spread it out.
Residual water in the
condensation container
despite the appliance
being connected to the
drain hose*.
If the optional drain hose is installed, residual water remains in the condensa-
tion container due to the appliance's self-cleaning function.
* Depending on how the appliance is equipped or the available accessory
