en
Troubleshooting
64
Home Connect problem
Errors
Cause
Troubleshooting
HomeConnect is not working
correctly.
Different causes are possible.
▶
Go to www.home-connect.com.
No connection to the home
network.
Wi-Fi is switched off.
▶
"Activating Wi-Fi on the appliance",
Wi-Fi is activated but a con-
nection to your home network
cannot be established.
1.
Ensure that the home network is
available.
2.
Reconnect the appliance to the home
network.
"Connecting the appliance to a
WLAN home network (Wi-Fi) with
WPS function", Page 45
"Connecting the appliance to a
WLAN home network (Wi-Fi) without
WPS function", Page 45
Leakage
Errors
Cause
Troubleshooting
Water is leaking out at the wa-
ter inlet hose.
Water inlet hose is not cor-
rectly/securely connected.
1.
Connect the water supply hose cor-
rectly.
"Connecting the water inlet hose",
2.
Tighten the screw connection.
Water is leaking out at the wa-
ter outlet hose.
The water outlet hose is dam-
aged.
▶
Replace the damaged water outlet
hose.
Water outlet hose is not con-
nected correctly.
▶
Connect the water outlet hose cor-
rectly.
"Water outlet connection types",
Odours
Errors
Cause
Troubleshooting
Odours have formed in the ap-
pliance.
Humidity and detergent
residue may promote the
formation of bacteria.
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