en
Troubleshooting
58
Fault
Cause
troubleshooting
The programme does not
start.
The pump for the intelligent
dosing system is blocked.
1.
Switch off the appliance.
2.
Clean the pump unit.
"Cleaning the detergent drawer",
3.
If this indicator appears again, call
our after-sales service.
Note:
You can start the washing pro-
gramme if you deactivate the intelli-
gent dosing system and dose manu-
ally.
The door cannot be opened.
is activated.
▶
Continue the programme by select-
ing
Spin
or
Drain
and pressing
.
the programme status is Rinse
Hold", Page 39
The temperature is too high.
▶
Wait until the temperature has
dropped.
▶
Water level is too high.
▶
Start the
Drain
programme.
Power failure.
▶
Open the door using the emergency
release.
The water is not draining.
Drain pipe or water outlet
hose is blocked.
▶
Clean the drain pipe and the water
outlet hose.
Drain pipe or water drain
hose is caught or jammed.
▶
Ensure that the drain pipe and wa-
ter drain hose are not kinked or
trapped.
Drain pump is blocked.
▶
is activated.
▶
Continue the programme by select-
ing
Spin
or
Drain
and pressing
.
the programme status is Rinse
Hold", Page 39
The water outlet hose is con-
nected too high.
▶
Install the water outlet hose at a
maximum height of 1 metre.
Summary of Contents for WM4HVKL9DN
Page 54: ...en Cleaning and servicing 54 3 Connect the water inlet hose and check for leaks ...
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