Siemens WM4HVKL9DN User Manual And Assembly Instructions Download

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Safety

▶

Only use genuine spare parts when repairing the appliance.

▶

If the power cord of this appliance is damaged, it must be
replaced by the manufacturer, the manufacturer's Customer
Service or a similarly qualified person in order to prevent
any risk.

An ingress of moisture can cause an electric shock.

▶

Do not use steam- or high-pressure cleaners, hoses or
sprays to clean the appliance.

WARNING ‒ Risk of injury!

The use of non-original spare parts and non-original accessor-
ies is dangerous.

▶

Only use the manufacturer's original spare parts and ori-
ginal accessories.

WARNING ‒ Risk of poisoning!

Poisonous fumes may be given off if you use cleaning agents
that contain solvents.

▶

Do not use cleaning agents that contain solvents.

Summary of Contents for WM4HVKL9DN

Page 1: ...ine WM4HVKL9DN en User manual and assembly instructions Register your product on My Siemens and discover exclusive services and offers siemens home bsh group com welcome The future moving in Siemens Home Appliances ...

Page 2: ...2 Laundry 33 Preparing the laundry 33 Sorting laundry 34 Degrees of soiling 34 Care symbols on the care labels 34 Detergents and care products 35 Detergent recommendation 35 Detergent dosage 36 Basic operation 36 Switching on the appliance 36 Setting a programme 37 Adjusting the programme set tings 37 Loading laundry 37 Adding detergent and care product 38 Starting the programme 38 Soaking laundry...

Page 3: ... 48 Cleaning the drum 48 Cleaning the detergent drawer 48 Descaling 50 Cleaning the drain pump 50 Cleaning the water outlet hose at the siphon 52 Cleaning the water inlet filter 53 Troubleshooting 55 Error code Fault display Sig nal 55 Malfunctions 57 Noise 60 Problem with results 61 Home Connect problem 63 Leakage 63 Odours 63 Emergency release 64 Transportation storage and disposal 64 Removing t...

Page 4: ...rmation safe for future reference or for the next owner Check the appliance after unpacking it Do not connect the ap pliance if it has been damaged in transit Intended use Read the information on intended use to ensure that you use the appliance correctly and safely Only use this appliance According to this installation and instruction manual For washing machine washable fabrics and hand washable ...

Page 5: ...k Improper installation is dangerous Connect and operate the appliance only in accordance with the specifications on the rating plate Connect the appliance to a power supply with alternating current only via a properly installed socket with earthing The protective conductor system of the domestic electrical installation must be properly installed The installation must have a sufficiently large cro...

Page 6: ...f ted Do not lift the appliance on your own If this appliance is not correctly installed in a washer dryer stack the installed appliance may fall Only stack the dryer on a washing machine using the con nection kit from the dryer manufacturer No other installa tion method is permitted Do not install the appliance in a washer dryer stack if the dryer manufacturer does not offer a suitable connection...

Page 7: ...pliance may lead to cuts Do not touch the sharp edges on the appliance Wear protective gloves when installing and transporting the appliance Safe use Follow these safety instructions when using the appliance WARNING Risk of electric shock If the appliance or the power cord is damaged this is danger ous Never operate a damaged appliance Never pull on the power cord to unplug the appliance Al ways u...

Page 8: ... longer close WARNING Risk of suffocation Children may breathe in or swallow small parts causing them to suffocate Keep small parts away from children Do not let children play with small parts WARNING Risk of poisoning Detergents and care products may result in poisoning if con sumed If accidentally swallowed seek medical advice Keep detergents and care products out of the reach of chil dren WARNI...

Page 9: ...wash at high temperatures the detergent solution gets hot Do not touch the hot detergent solution CAUTION Risk of chemical burns If the detergent drawer is opened detergent and care products may spray out from the appliance Contact with eyes or skin may cause irritation Rinse eyes and or skin thoroughly with clean water if they come into contact with detergents or care products If accidentally swa...

Page 10: ...gress of moisture can cause an electric shock Do not use steam or high pressure cleaners hoses or sprays to clean the appliance WARNING Risk of injury The use of non original spare parts and non original accessor ies is dangerous Only use the manufacturer s original spare parts and ori ginal accessories WARNING Risk of poisoning Poisonous fumes may be given off if you use cleaning agents that cont...

Page 11: ...onnect ing elements such as adapters extensions valves or similar Make sure that the valve hous ing for the water inlet hose does not come into contact with its surroundings and is not subjec ted to any external forces Ensure that the inner diameter of the water tap is at least 17 mm Make sure that the length of the thread on the connection to the water tap is at least 10 mm If the water pressure ...

Page 12: ... Page 27 Energy consumption and water consumption is most efficient Use the economy programme set tings If you adjust the programme set tings for a programme the display shows the expected consumption Add Page 36 detergent based on the laundry s degree of soiling For light to normal soiling a smal ler amount of detergent is suffi cient Observe the dosage recom mendation from the detergent manufact...

Page 13: ...eriod the appliance switches off automatically Installation and connection Installation and connec tion Installation and connection You can find out where and how best to install your appliance here You will also learn how to connect the ap pliance to the water and power sup ply Unpacking the appliance 1 Remove any packaging and pro tective covers completely from the appliance 2 Check the applianc...

Page 14: ...mpanying documents 3 Elbow for fixing the water outlet hose 4 Cover caps 5 Connection adapter Requirements for the installa tion location The appliance may wander when it spins Observe the instructions for the installation location Note Please read the information in the Safety Page 4 and Prevent ing material damage Page 11 sec tions to ensure that you use the appli ance safely ...

Page 15: ...ay leak out if the appliance is tilted at an angle greater than 40 Tilt the appliance carefully Installation location Requirements On a base Secure the appliance with fixing brackets Page 32 Installation location Requirements On a wooden joist floor Place the appliance on a water resistant wooden board which is screwed tightly to the floor The wooden board should be at least 30 mm thick In a kitch...

Page 16: ...onnection 16 2 Unscrew and remove all four screws for the transit bolts with a WAF 13 wrench 3 Pull the power cord out of the holder 4 Remove the four sleeves 5 Put on the four cover caps 6 Press down on the four cover caps ...

Page 17: ...tion types This information is intended to help you to connect this appliance to the water outlet Note Please read the information in the Safety Page 4 and Prevent ing material damage Page 11 sec tions to ensure that you use the appli ance safely ATTENTION When draining the water outlet hose is subject to water pressure and may come loose from the installed con nection point Secure the water outle...

Page 18: ...the appliance cor rectly Note Please read the information in the Safety Page 4 and Prevent ing material damage Page 11 sec tions to ensure that you use the appli ance safely 1 Loosen the lock nuts using a WAF 17 wrench by turning it in a clock wise direction 2 To align the appliance turn the ap pliance feet Check that the appli ance is level using a spirit level All appliance feet must stand firml...

Page 19: ...e parts of your appliance Appliance You can find an overview of the parts of your appliance here 1 2 4 6 3 5 8 7 7 On certain models specific details such as the colour and shape may differ from those pictured 1 Maintenance flap for the drain pump Page 50 2 Door 3 Detergent drawer Page 20 4 Controls Page 20 5 Water outlet hose Page 17 6 Power cord Page 17 7 Transit bolts Page 15 8 Water inlet hose...

Page 20: ... 3 1 1 Manual dosing compartment 2 Dispenser for fabric softener or detergent 3 Dispenser for detergent Controls The controls are used to configure all functions of your appliance and to obtain information about the operating status 3 2 4 1 1 3 1 Programmes Page 27 2 Programme selector Page 36 3 Buttons Page 24 4 Display Page 21 ...

Page 21: ...in time The programme end has been set and the remaining number of hours is displayed Buttons Page 24 9 kg 1 Recommended load The maximum load capacity for the selected pro gramme in kg 1400 Spin speed Set spin speed in rpm Buttons Page 24 0 No final spin only draining Rinse Hold no draining 90 Temperature Set temperature in C Buttons Page 24 cold Prewash Programme status Wash Programme status Rin...

Page 22: ...ance is connected to the smart energy sys tem energy manager Connecting the appliance to the energy manager Page 43 Dispenser for liquid de tergent Lights up The intelligent dosing system for liquid detergent is activated Flashes The fill level of the dispenser is below the minimum level Intelligent dosing system Page 40 liquid detergent Dispenser for liquid de tergent or fabric softener Lights up...

Page 23: ...ror code Fault display Signal Page 55 The water pressure is too low Detergent drawer The detergent drawer has not been pushed in fully Error code Fault display Signal Page 55 E 60 2B 1 Error Error code error display signal Error code Fault display Signal Page 55 1 Example ...

Page 24: ...onds to set the basic dosage Intelligent dosing system Page 40 Activate Deactivate Dispenser contents Basic dosage Briefly press the button to activate or deactivate the intelligent dosing system for fabric softener or liquid detergent Press the button for approx 3 seconds to specify the contents of the dispenser or set the basic dosage Intelligent dosing system Page 40 Ready in 1 24 hours Set the...

Page 25: ...f the childproof lock is activated and the appli ance has been switched off the childproof lock remains activated Childproof lock Page 39 Spin Speed Reduc tion Basic settings Change the basic settings for the appliance Changing the basic settings Page 47 Prewash Activate Deactivate Activate or deactivate prewash e g for washing heavily soiled laundry Note If the intelligent dosing system is activa...

Page 26: ...en Buttons 26 Button Selection Description The laundry is damp enough after washing that it needs to be hung out on a washing line ...

Page 27: ...n speed rpm 1 varioSpeed Rinse Hold Cotton Wash hard wearing items made from cotton linen or blended fabrics Also suitable as a short programme for normally soiled laundry when you activ ate varioSpeed If varioSpeed is activated the maximum load capacity is reduced to 5 kg 9 90 1400 Cotton Colour Wash hard wearing items made from cotton linen or blended fabrics Energy saving programme Note To save...

Page 28: ... achieve the best possible energy efficiency the optimum washing tem perature for this programme was saved The washing temperature is activated and cannot be changed 9 1400 Easy Care Wash items made from synthetic or blended fabrics 4 60 1200 Mix Wash items made from cotton linen or synthetic or blended fabrics Suitable for lightly soiled laundry 4 60 1400 Delicate Silk Wash delicate washable item...

Page 29: ...he drum moves the items very gently with long pauses Use a detergent that is suitable for wool 2 40 800 Rinse Rinses and then spins the laundry and then drains the water 1400 Spin Drain Spins and drains the water If you only want to drain the water activ ate 0 The laundry is not spun 1400 Automatic 30 C Wash delicate items made from cotton synthetic or blended fabrics Gentle laundry care The degre...

Page 30: ... you regularly wash at temperat ures of 40 C or lower After a prolonged period of non use Use washing powder or a detergent containing bleach Halve the amount of detergent to avoid foaming Do not use fabric softener Do not use liquid detergent or detergent that is intended for woollens or delic ates Note The drum cleaning indicator will flash to remind you if you have not used a programme at 60 C ...

Page 31: ...rSpeed 59 Wash items made from cotton linen or synthetic or blended fabrics Suitable for lightly and normally soiled laundry Optimum washing results in under an hour 5 40 1400 Super 15 30 Wash items made from cotton syn thetic or blended fabrics Short programme for small items of lightly soiled laundry The programme duration is approx 30 minutes If you wish to reduce the programme duration to 15 m...

Page 32: ...first time Before using for the first time Prepare the appliance for use Starting an empty washing cycle Your appliance was inspected thor oughly before leaving the factory To remove any residual water run the first wash cycle without any laundry Note Please read the information in the Safety Page 4 and Prevent ing material damage Page 11 sec tions to ensure that you use the appli ance safely 1 Pr...

Page 33: ...ng your appliance Preparing the laundry ATTENTION Objects remaining in the laundry may damage the laundry and the drum Remove all items from any pock ets in your laundry before using the appliance To protect your appliance and the laundry prepare the laundry be forehand Empty all pockets Brush sand out of all collars and pockets Close bed covers and cushion covers Close all zips Velcro fasteners h...

Page 34: ...has absorbed odours Light summer clothing or sports clothing that has been worn for a just a few hours Normal Dirt or light stains are visible T shirts shirts or blouses are sweat soaked or have been worn a few times Towels or bedding that has been used for up to one week Heavy Dirt or stains are clearly visible Tea towels baby items or work clothing Care symbols on the care labels The symbols ind...

Page 35: ...ning solvents caustic agents or volatile substances e g bleach Use dyes sparingly as salt may damage stainless steel Do not use bleaching agents in the appliance Detergent recommendation This information helps you to choose the right detergent for your fabrics Detergent Fabrics Programme Temperature Standard detergent with op tical brighteners Heat resistant white fabrics made from cotton or linen...

Page 36: ...s refer to a standard load of 4 5 kg Soiling Light Normal Heavy Water hardness Soft medium 40 ml 55 ml 80 ml Water hardness Hard very hard 55 ml 80 ml 105 ml The dosages can be found on the manufacturer s packaging If you are not using manual dosage adjust the dosage to the actual load If intelligent dosing is activated do not adjust the dosage to the actual load capacity The quantity of de tergen...

Page 37: ...ttings Note Overview of all programme set tings Buttons Page 24 Requirement A programme has been set Adjust the programme settings The programme settings are not saved permanently for the pro gramme Note The setting is saved if you ac tivate or deactivate the intelligent dosing system Loading laundry Notes Please read the information in the Safety Page 4 and Preventing material damage Page 11 sec ...

Page 38: ...d load detec tion takes place This can take up to 2 minutes after which water enters the drum a The display shows either the pro gramme duration or the Ready in time a After the programme has ended the display shows End Soaking laundry You can soak the laundry before washing in the appliance by pausing the programme Note No additional detergent is re quired The washing solution is then used for wa...

Page 39: ...nt ing material damage Page 11 sec tions to ensure that you use the appli ance safely 1 Open the door 2 Remove the laundry Switching off the appliance 1 Press 2 Wipe the rubber gasket dry and re move any foreign objects 3 Leave the door and detergent drawer open so that residual water can evaporate Childproof lock Childproof lock Childproof lock Secure your appliance against being operated uninten...

Page 40: ...rogrammes Page 27 and can be deactivated for each one indi vidually In all other programmes you can manually add detergent Adding detergent and care product Page 38 Filling the dispenser Note In order to use intelligent dosing fill the dispenser Fill the dispenser only with suitable detergent and care products Page 35 If you change the liquid detergent or fabric softener empty and clean the dispen...

Page 41: ...display shows the basic dosage set for 2 To adjust the setting press 3 To end the setting process wait briefly Note To adjust the basic dosage for repeat the steps with Home Connect Home Connect Home Connect This appliance is network capable Connecting your appliance to a mo bile device lets you control its func tions via the Home Connect app ad just its basic settings and monitor its operating st...

Page 42: ...he information in the documents for your router a flashes in the display a The appliance attempts to connect to your WLAN home network a If the display shows and lights up permanently the appliance is connected to the home network 4 If the display shows Err the appli ance is not connected to the home network Check whether your appliance is in range of your home network Reconnect the appliance to t...

Page 43: ...play shows Err the appli ance is not connected to the home network Check whether your appliance is in range of your home network Reconnect the appliance to the WLAN home network Wi Fi with WPS function 9 Connect your appliance to the Home Connect app Page 43 Connecting your appliance to the Home Connect app Requirements The appliance is connected to the WLAN home network Wi Fi The Home Connect app...

Page 44: ...t The smart energy sys tem energy manager cannot start your appliance until it is connected to the appliance 1 Set the programme you require 2 Press to set the required time 3 Press 4 Press a The display shows and Flex Start is activated The appliance waits to be started by the smart energy system energy manager a If the time changes on the display e g to 8 h the smart energy sys tem energy manage...

Page 45: ...n the display the network settings are reset Tip If you wish to operate your appli ance again via the Home Connect app you will need to reconnect it to the Wi Fi and to the Home Connect app Remote diagnostics Customer Service can use Remote Diagnostics to access your appliance if you contact them have your appli ance connected to the Home Con nect server and if Remote Dia gnostics is available in ...

Page 46: ...eclaration of Conformity BSH Hausgeräte GmbH hereby de clares that the appliance with Home Connect functionality meets the es sential requirements and other relev ant provisions of the Directive 2014 53 EU A detailed RED Declaration of Con formity can be found online at www siemens home bsh group com among the additional documents on the product page for your appliance 2 4 GHz band 100 mW max 5 GH...

Page 47: ...e position Value Description End signal 2 0 off 1 quiet 2 medium 3 loud 4 very loud Set the volume of the signal at the end of the programme Button signal 3 0 off 1 quiet 2 medium 3 loud 4 very loud The volume of the aud ible signal emitted when the buttons are pressed Drum cleaning re minder 4 ON OFF Activate or deactivate the reminder to clean the drum Changing the basic settings 1 Set the progr...

Page 48: ... other residues im mediately Fresh deposits are easier to remove without leaving any residue Keep the appliance door and detergent drawer open after use This allows the resid ual water to dry redu cing odours in the ap pliance Cleaning the drum If you often wash at a washing tem perature of 40 C and lower or the appliance has not been used for a long period clean the drum Run the Drum Clean progra...

Page 49: ... and do not immerse it in water Protect the electrical connection on the rear against water deter gent and fabric softener residue Clean the pump unit with a damp cloth 8 Clean the detergent drawer and the lid with a soft damp cloth or hand shower 9 Dry the detergent drawer lid and pump unit and reinsert them 10 Clean the inside of the detergent drawer housing ...

Page 50: ...ble from the manufacturer s website or our after sales service Cleaning the drain pump Clean the drain pump in the event of faults e g blockages or rattling noises Emptying the drain pump Note Please read the information in the Safety Page 4 and Prevent ing material damage Page 11 sec tions to ensure that you use the appli ance safely 1 Turn off the water tap 2 Switch off the device 3 Disconnect t...

Page 51: ...ling cap 9 Firmly press on the sealing cap 10 Insert the drain hose into the holder Cleaning the drain pump Note Please read the information in the Safety Page 4 and Prevent ing material damage Page 11 sec tions to ensure that you use the appli ance safely Requirement The drain pump is empty Page 50 1 Since water may remain in the drain pump remove the pump cap carefully 2 Clean the interior the t...

Page 52: ...the next wash To prevent unused detergent from flowing straight into the outlet in the next wash run the Drain programme after you have emptied the drain pump 1 Turn on the tap 2 Insert the mains plug 3 Switch on the appliance 4 Pour 1 litre of water into the manual dosing compartment 5 Start the Drain programme Cleaning the water outlet hose at the siphon If the water outlet hose at the siphon is...

Page 53: ...In order to clean the filter first empty the water inlet hose 1 Turn off the tap 2 Set the Cotton programme 3 Start the programme and leave it to run for approx 70 seconds 4 Switch off the appliance 5 Disconnect the appliance s mains plug from the power supply Cleaning the filter on the tap Note Please read the information in the Safety Page 4 and Prevent ing material damage Page 11 sec tions to e...

Page 54: ...en Cleaning and servicing 54 3 Connect the water inlet hose and check for leaks ...

Page 55: ...rly qualified person in order to prevent any risk Error code Fault display Signal Fault Cause troubleshooting The display goes out and flashes Energy saving mode is act ive Press any button a The symbol lights up again E 30 80 Drain pipe or water outlet hose is blocked Clean the drain pipe and the water outlet hose Drain pipe or water drain hose is caught or jammed Ensure that the drain pipe and w...

Page 56: ...ized items of laundry distribute themselves better during the spin cycle The water pressure is low No remedial action possible The filter in the water inflow is blocked Clean the water inflow filter Page 53 The tap is turned off Turn on the tap The water inlet hose is kinked or jammed Ensure that the water inlet hose is not kinked or jammed E 35 10 There is water in the base trough Turn off the wa...

Page 57: ...appliance is not work ing The mains plug of the power cord is not plugged in Connect the appliance to the power supply The circuit breaker is faulty Check the circuit breaker in the fuse box There has been a power cut Check whether the lighting in your kitchen or other appliances are working The programme does not start You have not pressed Press Door is not closed 1 Close the door 2 Press to star...

Page 58: ...e temperature is too high Wait until the temperature has dropped Cancelling the programme Page 38 Water level is too high Start the Drain programme Power failure Open the door using the emergency release Emergency release Page 64 The water is not draining Drain pipe or water outlet hose is blocked Clean the drain pipe and the water outlet hose Drain pipe or water drain hose is caught or jammed Ens...

Page 59: ...cle The programme duration changes during the wash cycle The programme operation is optimised electronically This may change the pro gramme duration Not a fault no action required The unbalanced load detec tion system eliminates an im balance by repeatedly redis tributing the laundry Not a fault no action required Note When loading where possible place large and small items of laundry together in ...

Page 60: ... required Programme progress does not allow intelligent dosing No remedial action possible Noise Fault Cause troubleshooting Rushing hissing noise Water is flushed under pres sure into the detergent drawer Not a fault normal operating noise Longer whirring noise be fore the start of the wash cycle or fabric softening Intelligent dosing system dis penses detergent or care products Not a fault norma...

Page 61: ... a higher spin speed Start the Spin programme is activated Select the programmes that are suitable for the type of fabric Programmes Page 27 The unbalanced load detec tion system has interrupted the spin cycle because the laundry is unevenly distrib uted Redistribute the laundry in the drum Note Where possible mix large and small items in the drum Different sized items of laundry distribute themse...

Page 62: ...40 Basic dosage is not correctly adjusted If intelligent dosing is activated re duce the basic dosage Page 41 Insufficient cleaning Basic dosage is not correctly adjusted If intelligent dosing is activated ad just the basic dosage Page 41 correctly Detergent or care products have congealed in dis pensers of the intelligent dosing system 1 Check whether the detergent used is suitable Detergents and...

Page 63: ...ut WPS function Page 42 Leakage Fault Cause troubleshooting Water is leaking out at the water inlet hose Water inlet hose is not cor rectly securely connected 1 Connect the water supply hose cor rectly Connecting the water inlet hose 2 Tighten the screw connection Water is leaking out at the water outlet hose The water outlet hose is damaged Replace the damaged water outlet hose Water outlet hose ...

Page 64: ...e and disposal Transportation storage and disposal You can find out here how to prepare your appliance for transportation and storage You will also find out how to dispose of old appliances Removing the appliance 1 Turn off the tap 2 Emptying the water inlet hose Page 53 3 Switch off the appliance 4 Unplug the appliance s mains plug 5 Drain the remaining detergent solution Cleaning the drain pump ...

Page 65: ... in the appliance thereby putting their lives at risk Do not install the appliance behind a door as this may obstruct the ap pliance door or prevent it from opening With redundant appliances unplug the power cord Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close 1 Unplug the appliance from the mains 2 Cut through the p...

Page 66: ...s from the date on which your appliance was placed on the market within the European Eco nomic Area Note Under the terms of the manu facturer s warranty the use of Cus tomer Service is free of charge Detailed information on the warranty period and terms of warranty in your country is available from our after sales service your retailer or on our website If you contact Customer Service you will req...

Page 67: ...ng the Aqua Stop extension genuine access ory Our guarantee does not cover defective supply lines or fittings up to the Aqua Stop connection on the tap If your appliance is fitted with Aqua Stop you can in principle leave your appliance unattended during operation and the tap turned on afterwards The tap only needs to be turned off if you are away from home for a long period e g on holiday for sev...

Page 68: ...0 C 9 0 3 20 1 080 90 0 42 1400 50 Cotton 60 C 9 0 3 20 1 750 100 0 42 1400 50 Cotton 40 C 9 0 3 39 1 150 100 0 42 1400 50 Easy Care 40 C 4 0 2 27 0 750 56 0 43 1200 30 Mix 40 C 4 0 1 00 0 600 42 0 41 1400 55 Wool 30 C 2 0 0 41 0 200 40 0 25 800 25 1 Due to the influence of water pressure hardness and inlet temperature ambient temperature type amount and soiling of laundry detergent used fluctuati...

Page 69: ...y class F These light sources are available as a spare part and must only be replaced by trained specialist staff More information about your model can be found online at https en ergylabel bsh group com1 This web address is linked to the official EU EPREL product database At the time of printing its web address had not yet been published Please then fol low the instructions on searching for model...

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Page 72: ... 9001432651 9001432651 000429 en BSH Hausgeräte GmbH Carl Wery Straße 34 81739 München GERMANY www siemens home bsh group com Manufactured by BSH Hausgeräte GmbH under Trademark License of Siemens AG ...

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