Siemens WM14W5H0GB Instruction Manual And Installation Instructions Download

Page: 4 / 60

Home Connect . . . . . . . . . . . . . 43

Calling up the Home Connect

menu . . . . . . . . . . . . . . . . . . . . . . . . 43

Connecting to the home network

and the Home Connect app . . . . . . 44

Activating/deactivating Wi-Fi . . . . . . 46

Resetting your network settings. . . . 46

Updating the software . . . . . . . . . . . 46

Information on data protection. . . . . 47

Declaration of Conformity . . . . . . . . 47

Appliance settings . . . . . . . . . . 48

Activating the setting mode . . . . . . . 48

Changing the signal volume . . . . . . 48

Selecting/deselecting the appliance

automatic switch-off . . . . . . . . . . . . . 48

Switching the drum-care information

signal on/off . . . . . . . . . . . . . . . . . . 48

Exiting setting mode . . . . . . . . . . . . 48

Sensors . . . . . . . . . . . . . . . . . . . 49

Automatic load sensing . . . . . . . . . . 49

Unbalanced load detection system . 49

AquaSensor . . . . . . . . . . . . . . . . . . . 49

Cleaning and maintenance . . . 50

Machine housing/control panel . . . . 50

Drum . . . . . . . . . . . . . . . . . . . . . . . . 50

Descaling. . . . . . . . . . . . . . . . . . . . . 50

Detergent drawer and housing . . . . 51

The drain pump is blocked,

emergency draining. . . . . . . . . . . . . 51

The drain hose at the siphon is

blocked . . . . . . . . . . . . . . . . . . . . . . 52

Filter in the water supply blocked . . 52

Faults and what to do about

them. . . . . . . . . . . . . . . . . . . . . . 53

Emergency release . . . . . . . . . . . . . 53

Information on the display panel . . . 54

Faults and what to do about them. . 55

After-sales service . . . . . . . . . . 57

[

Consumption values table . . . 58

Technical data . . . . . . . . . . . . . 59

Aqua-Stop warranty . . . . . . . . . 59

Summary of Contents for WM14W5H0GB

Page 1: ...Register your product online siemens home bsh group com welcome en QVWUXFWLRQ 0DQXDO DQG QVWDOODWLRQ QVWUXFWLRQV Washing machine WM16W5H0GB WM14W5H0GB ...

Page 2: ...If the operating and installation instructions describe different models any differences will be pointed out at the relevant points in the text Read these operating and installation instructions before switching on the washing machine Display rules Warning This combination of symbol and signal word indicates a possibly dangerous situation Not heeding the warning can cause death or injuries Caution...

Page 3: ...machine 24 Control panel 25 Display panel 26 Z Laundry 28 Prepare the laundry 28 Sorting laundry 28 C Detergent 29 Correct selection of detergent 29 Saving energy and detergent 29 Overview of programmes 30 Programmes on the programme selector 30 Starching 35 Dyeing bleaching 35 Soaking 35 0 Programme default settings 36 Temperature 36 Spin speed 36 Finish in 36 Additional programme settings 37 spe...

Page 4: ... the drum care information signal on off 48 Exiting setting mode 48 H Sensors 49 Automatic load sensing 49 Unbalanced load detection system 49 AquaSensor 49 2 Cleaning and maintenance 50 Machine housing control panel 50 Drum 50 Descaling 50 Detergent drawer and housing 51 The drain pump is blocked emergency draining 51 The drain hose at the siphon is blocked 52 Filter in the water supply blocked 5...

Page 5: ...is outside of the scope of its intended application and is forbidden This appliance is suitable for operation with mains water and commercially available detergents and care products must be suitable for use in washing machines This appliance is intended for use up to a maximum height of 4000 metres above sea level Before you switch on the appliance Check that there is no visible damage to the app...

Page 6: ...by persons with a lack of experience or knowledge as long as they are supervised or have received instruction on how to use the appliance safely and they have understood the potential risks of using the appliance Children must not play with this appliance Do not allow children to clean or maintain this appliance unsupervised Keep children under 3 years and pets away from this appliance Do not leav...

Page 7: ...y if they it come s into contact with detergents or care products Keep detergents and care products out of the reach of children Installation Warning Risk of electric shock fire material damage damage to the appliance If the appliance is not installed properly this may lead to a dangerous situation Ensure the following The mains voltage on your power socket must match the rated voltage specified o...

Page 8: ...orrectly installed Do not use extension cords power strips or multi way couplers Warning Risk of injury material damage damage to the appliance The appliance may vibrate or move when in operation potentially resulting in injury or material damage Place the appliance on a clean even solid surface and using a spirit level to guide you level it with the screw in feet Riskofinjury materialdamage damag...

Page 9: ...lied by other brands to connect to the water supply may result in material damage or damage to the appliance Use the hoses supplied with the appliance or genuine spare part hoses only Materialdamage damagetotheappliance The appliance is secured for transportation by transport locking devices If the transport locking devices are not removed before the appliance is operated this may result in damage...

Page 10: ...hot detergent solution into a washbasin Do not reach into the hot detergent solution Warning Eye skin irritation Detergent and care products may spray out if the detergent drawer is opened while the appliance is in operation Rinse eyes skin thoroughly if they it come s into contact with detergents or care products If accidentally swallowed seek medical advice Caution Material damage damage to the ...

Page 11: ...d by our customer service or by an electrician The same applies for replacing the mains cable when necessary Spare mains cables can be ordered from our customer service Warning Risk of poisoning Poisonous fumes may be given off by cleaning agents that contain solvents e g cleaning solvent Do not use cleaning agents that contain solvents Warning Risk of electric shock material damage damage to the ...

Page 12: ...in removers prewash sprays etc may cause damage if they come into contact with the surfaces of the appliance Therefore please note Do not allow these agents to come into contact with the surfaces of the appliance Clean the appliance with nothing but water and a soft damp cloth Remove any detergent spray or other residues immediately ...

Page 13: ... programmes when choosing your programme settings and decide on an energy and water saving programme setting Energy saving mode The display panel lighting goes out after a few minutes and the Ü button flashes Press any button to activate the lighting Energy saving mode is not activated if a programme is running Automatic switch off If the appliance is not operated for a prolonged period it may aut...

Page 14: ...required to connect the water drain hose to a siphon Useful tools Spirit level for aligning Spanner with WAF13 for loosening the transport braces and WAF17 for aligning the appliance feet 3 Mains cable 0 Bag Installation and operating instructions Customer services location directory Warranty Cover caps for openings after the transport braces have been removed Adaptor with sealing washer from 21 m...

Page 15: ...ure To prevent leaks and water damage you must follow the instructions in this section Notes In addition to the safety information listed here the local water and electricity supplier may have special requirements If in doubt have the appliance connected by a specialist Installation surface Note The washing machine be stable so that it does not move around The installation surface must be firm and...

Page 16: ...cks are not removed the drum for example may become damaged when the machine is operated Before using the appliance for the first time make sure that you completely remove all four transport locks Keep the locks in a safe place To prevent transport damage from occurring if the appliance is moved at a later date you must refit the transport locks before transporting the appliance Note Keep the scre...

Page 17: ...re available from specialist dealers customer services Extension for Aqua Stop and cold water supply hose approx 2 50 m order no WM Z2380 WZ 10130 CZ 11350 Z 7070X0 A longer supply hose approx 2 20 m for standard models individual component number for customer services 00353925 PD FP a FP a FP a FP a FP PD FP a FP a FP ...

Page 18: ...ten the screw connections by hand If the screw connections are tightened too much with a tool pliers the thread may become damaged When connecting to a 21 mm tap first fit an adapter with a sealing washer from 21 mm to 26 4 mm supplied depending on the model Optimum water pressure in the supply network At least 100 kPa 1 bar Maximum 1000 kPa 10 bar When the tap is open the water flow rate is at le...

Page 19: ...lip out Caution Damage to the appliance fabrics If the end of the drain hose is immersed in the drained water water may be sucked back into the appliance and may damage the appliance fabrics Make sure that The plug does not block drainage from the washbasin The end of the drain hose is not immersed in the drained water The water drains away quickly enough Note Do not kink the water drain hose or p...

Page 20: ...and ensure that Notes The mains voltage and voltage indicated on the washing machine rating plate are the same The connected load and fuse required are specified on the rating plate The washing machine is only connected to an alternating current supply via a properly installed earthed socket The mains plug fits the socket The cable cross section is adequate The earthing system is properly installe...

Page 21: ...m from the control panel 3 Plug in the mains plug 4 Turn on the tap Running the programme without laundry 1 Switch on the appliance 2 Close the door do not load any laundry 3 Set the Drum Clean 90 C programme 4 Open the detergent drawer 5 Pour approximately 1 litre of water into compartment II 6 Pour standard washing powder into compartment II Note To prevent foaming only use half the amount of de...

Page 22: ...ergency draining 5 Remove the hoses Fitting the transportation securing means 1 Remove the covers and keep them in a safe place If required use a screwdriver 2 Insert all four sleeves Clip the mains cable securely in the holders Insert the transportation securing bolts and tighten them with a wrench WAF 13 Before switching on the appliance again Notes The transport braces must be removed Pour appr...

Page 23: ... 2 FODFN Sort the laundry Observe the maximum load depending on the model on the display panel Load the laundry Close the door 3 Add detergent If necessary change the default programme settings and or select additional settings Start the programme 4 End of the programme Open the door and remove the laundry To switch off press the button Turn off the tap for models without Aqua Stop ...

Page 24: ...ow the appliance 24 Getting to know the appliance GettingtoknowtheapplianceWashing machine 6 7 Detergent drawer Page 39 0 Operating display panel 8 Door with door handle 9S Open the door 9T Close the door Service flap ...

Page 25: ...tain System Select ã Ü button for Starting a programme Interrupting a programme e g to add items of laundry Page 41 Cancelling a programme Page 41 H Changing the default programme settings Page 36 Temperature Temp C Spin speed Spin 0 Finish in time P Child lock w 3 sec to prevent the set functions from being changed accidentally Press and hold the Finish in and buttons at the same time for approx ...

Page 26: ...ety reasons Notes Remote start can only be activated if the door is closed Remote start cannot be activated if the childproof lock is on Press and hold the button for more than 3 seconds to access the Home Connect settings Temperature in C Ž 90 Ž cold 0 Spin speed in rpm 0 1600 Max spin speed depending on the selected programme and model 0 no spin cycle draining only Page 36 Rinse Stop Page 36 8 F...

Page 27: ...on and the appliance is connected to your home network Washing machine door Ï lights up The washing machine door can be opened Ï flashes When the programme has started The washing machine door is not closed properly Tap lights up Tap not turned on no water pressure flashes Water pressure too low may increase the programme duration Childproof lock Page 40 w lights up Childproof lock activated w fla...

Page 28: ...items separately Wash new coloured items separately the first time you wash them Soiling Wash laundry with the same level of soiling together Some examples of soiling levels can be found on Page 29 Light Do not prewash select the speedPerfect G setting if necessary Normal Heavy Load less laundry select a programme with prewash Stains Remove pretreat stains while they are fresh Firstly dab with soa...

Page 29: ...ilk or viscose Programme Delicate Silk cold max 40 C Detergent for woollens Suitable for wool Wool programme cold max 40 C Saving energy and detergent For light and normal soiling you can save energy lower washing temperature and detergent Note When measuring the amount of all detergents additives care products and cleaning agents please always check the manufacturer s instructions and information...

Page 30: ...ct setting the washing temperature is lower than the selected temperature If you would like to set a particular washing temperature use the programme without the ecoPerfect setting or if necessary set a higher temperature The speedPerfect G setting is suitable as a short programme for lightly soiled laundry Max 9 kg 5 kg Ž 90 C max 1600 rpm ecoPerfect speedPerfect G Prewash Extra Rinse Easy Care S...

Page 31: ...y for this programme If you only want to spin the laundry Deactivate the Extra Rinse button and if required adjust the spin speed If you only want to drain the water Deactivate the Extra Rinse button and select the spin speed 0 max 1600 rpm Extra Rinse Drum Clean Programme for cleaning and caring for the drum and the outer tub e g before running the first wash cycle if washing frequently at a low ...

Page 32: ...rfect G Prewash Extra Rinse Textile Guard Wash cycle followed by waterproofing of membrane coated weatherproof and outdoor clothing or water resistant fabrics 1 Select a programme 2 Add special detergent for outdoor clothing to compartment II 3 Add a waterproofing agent max 170 ml to compartment i 4 Press the Ü button After treat the laundry in accordance with the manufacturer s instructions Notes...

Page 33: ...fect G Prewash Extra Rinse Curtains 3 5 kg heavy curtains or 25 30 m lightweight drapes Notes Shorter rinse and final spin cycles Use a detergent that is suitable for machine washing curtains The Prewash button is set by default If you do not require a pre wash cycle press the button to deactivate the function Max 3 5 kg Ž 40 C max 800 rpm ecoPerfect speedPerfect G Prewash Extra Rinse Night Wash E...

Page 34: ...duvets also suitable for items stuffed with synthetic fibres Note Wash large items separately Use a detergent designed for delicates and follow the instructions on the item s care label Use detergent sparingly Max 2 5 kg Ž 60 C max 1200 rpm ecoPerfect speedPerfect G Extra Rinse Shirts Non iron shirts or blouses made of cotton linen synthetic fibres or blended fabrics Note Use the Delicates Silk pr...

Page 35: ...the dye manufacturer s instructions Do not use the washing machine to bleach clothes Soaking 1 Switch on the appliance 2 Select the Cotton 30 C programme 3 Pour soaking agent detergent into compartment II in accordance with the manufacturer s instructions 4 Press the Ü button The programme starts 5 After approx 10 minutes press the Ü button to pause the programme 6 Leave the laundry to soak for as...

Page 36: ...me Page 41 The maximum speed that can be set depends on the model and programme that has been selected Finish in Before starting the programme you can preselect the programme end Ready in time in hourly increments h hour up to a maximum of 24 hours To do this 1 Select a programme The programme duration is displayed for the selected programme e g 2 30 hours minutes 2 Press the Finish in button repe...

Page 37: ... selected programme without the ecoPerfect setting Prewash For heavily soiled laundry Note Pour detergent into compartments I and II Extra Rinse Additional rinse cycle for particularly sensitive skin and or for areas with very soft water Anti Stain System Select ã There are four types of stain to choose from The washing machine adjusts the average washing temperature drum movement and soaking time...

Page 38: ...he duration of the programme alternately Information on water and energy consumption In appliances with a drum light The drum is lit after switching on the appliance after opening and closing the door and after starting the programme The light switches off automatically Placing laundry into the drum Warning Danger of death Items of laundry pretreated with cleaning agents that contain solvents e g ...

Page 39: ...llowed seek medical advice Note Dilute viscous fabric softener and fabric conditioner with a little water This prevents blockages in the washing machine s piping Pour the detergent and care products into the appropriate compartments 1 Pull out the detergent drawer as far as possible 2 Add detergent and or care products 3 Close the detergent drawer Measuring aid for liquid detergent depending on th...

Page 40: ...arts The display panel shows the Ready in time while the programme is running or the programme length and the programme progress symbols when the washing programme has started Display panel Page 26 Note Foam detection If the o symbol also lights up in the display panel the washing machine has detected too much foam during the wash programme and automatically activated additional rinse cycles to re...

Page 41: ...add laundry during this time The load display is not active during reloading Changing the programme If you have started the wrong programme by mistake you can change the programme as follows 1 Press the Ü button 2 Select another programme 3 Press the Ü button The new programme starts from the beginning Cancel the programme For programmes at high temperatures 1 Press the Ü button 2 To cool down lau...

Page 42: ...n the next wash or discolour another item Remove any foreign objects from the drum and the rubber seal risk of rusting Wipe the rubber seal dry Leave the door and detergent drawer open so that any residual water can evaporate Page 50 Always wait until the programme ends as the appliance could still be locked Then switch the appliance on and wait for it to unlock If the display panel goes off at th...

Page 43: ...not available in every country The availability of the Home Connect function depends on the availability of Home Connect services in your country You can find information on this at www home connect com Notes Please observe the safety precautions in this instruction manual and make sure that these are complied with even when operating the appliance via the Home Connect app while you are away from ...

Page 44: ...work automatically Step 2 1 Ensure that you are in the Home Connect menu Page 43 1 Press Start Reload Ü The appliance now attempts to connect to your home network flashes in the display 2 Activate the WPS function on your home network router within the next 2 minutes If the appliance has connected to your home network successfully Ÿ and appear in the display and light up continuously Note If you a...

Page 45: ... up continuously Note If you are not able to establish a connection check whether your appliance is within range of your home network Try connecting manually again Connecting to the Home Connect app If your appliance is connected to your home network you can connect it to the Home Connect app Ensure that you are in the Home Connect menu Page 43 Make sure that you have opened the Home Connect app a...

Page 46: ...eviously connected to your home network this connection will be re established automatically when Wi Fi is switched back on If you activate this function the energy consumption increases in comparison to the values specified in the consumption value table Resetting your network settings You can reset all of the network settings Ensure that you are in the Home Connect menu Page 43 1 Set the program...

Page 47: ...icate of the Wi Fi communication module to ensure a secure data connection The current software and hardware version of your household appliance Status of any previous resetting to factory settings This initial registration prepares the Home Connect functions for use and is only required when you want to use these Home Connect functions for the first time Note Ensure that the Home Connect function...

Page 48: ... the settings Changing the signal volume Use the Finish in or button to change the following settings at the corresponding programme selector positions 2 The volume of the information signals and or 3 The volume of the button signals Exit setting mode or Selecting deselecting the appliance automatic switch off With the programme selector in position 4 press the Finish in or button to switch the Au...

Page 49: ...tribution of the laundry by repeatedly starting and stopping drum spinning If the laundry is extremely unevenly distributed the speed is reduced or the spin cycle is not performed for safety reasons Note Place large and small items of laundry evenly in the drum Page 38 Page 55 AquaSensor Depending on the program and model During a rinse cycle the Aqua sensor checks the turbidity of the rinsing wat...

Page 50: ...ons Notes Ensure the room in which the washing machine is set up is well ventilated Leave the door and detergent dispenser tray open slightly when the washing machine is not in use Occasionally run a wash using the Cotton 60 C programme and powder detergent Machine housing control panel Wipe the housing and the control panel with a soft damp cloth Remove the detergent residue immediately Do not cl...

Page 51: ...k of scalding When you wash at high temperatures the water gets very hot If you come into contact with the hot water you may be scalded Allow the water to cool down 1 Turn off the tap so that no more water can flow in and has to be drained via the drain pump 2 Switch off the appliance Pull out the mains plug 3 Open and remove the service flap 4 Take the drain hose out of the retainer Remove the se...

Page 52: ... the connection point using the hose clamp Filter in the water supply blocked First reduce the water pressure in the supply hose 1 Turn off the tap 2 Select any programme except Rinse Spin Empty 3 Press the Ü button Allow the programme to run for approximately 40 seconds 4 Press the button The appliance is switched off 5 Pull out the mains plug Then clean the filter 1 Disconnect the hose from the ...

Page 53: ...isk of scalding if you come into contact with hot water and laundry If possible leave it to cool down first Warning Risk of injury You may injure your hands if you reach into the drum while it is turning Do not reach into the drum when it is turning Wait until the drum has stopped turning Caution Water damage Any escaping water may cause water damage Do not open the door if water can be seen throu...

Page 54: ... the appliance is leaking Turn off the tap Call customer services Page 57 w The childproof lock is activated deactivate it Page 40 o lights up Too much foam has been detected and an additional wash cycle has been activated Add less detergent to the next washing cycle with the same load The indicator light for the Drum Clean programme flashes depending on the model Run the Drum Clean 90 C programme...

Page 55: ...starts The water is not draining Is selected Rinse Stop no final spin Page 41 Clean the drain pump Page 51 Clean the drain pipe and or the drain hose Water is not visible in the drum Not a fault the water is below the visible area The spin result is not satisfactory Laundry is wet too damp Not a fault the unbalanced load detection system has interrupted the spin cycle because the laundry is uneven...

Page 56: ...our home network again Loud noises vibrations and machine movement during the spin cycle Is the appliance aligned Align the appliance Page 20 Are the appliance s feet fixed Secure the appliance s feet Page 20 Have the transport braces been removed Remove the transport braces Page 16 The display panel indicator lights do not work while the appliance is running Has there been a power failure Have th...

Page 57: ...ustomer services the product number E no and the production number FD of the appliance You can find this information depending on the model On the inside of the door in the opened service flap and on the rear of the appliance Trust the expertise of the manufacturer Contact us for assistance By doing so you will ensure that the repairs are carried out by trained service personnel using genuine spar...

Page 58: ... Easy Care 40 40 40 40 Delicates Silk 30 30 30 30 Wool 45 45 45 45 Values determined in accordance with EN60456 The observed values may differ from the indicated values due to the influence of water pressure hardness and inlet temperature ambient temperature type amount and soiling of laundry detergent used fluctuations in the power supply and any additional functions selected Programme setting at...

Page 59: ...provide compensation under the following conditions 1 If water damage is caused due to a fault in our Aqua Stop system we will compensate domestic customers for the damage caused 2 The liability guarantee is valid for the service life of the appliance 3 It is a prerequisite of all warranty claims that the appliance with Aqua Stop must have been installed and connected correctly in accordance with ...

Page 60: ...WXUHG E 6 DXVJHUlWH PE XQGHU 7UDGHPDUN LFHQVH RI 6LHPHQV Repair order and advice in the event of faults You can find the contact information for all countries in the attached after sales service directory GB 0344 892 8999 Calls charged at local or mobile rate IE 01450 2655 0 03 per minute at peak Off peak 0 0088 per minute ...

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Siemens WM14W5H0GB, Instruction Manual And Installation Instructions

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