en
Troubleshooting
38
Fault
Cause and troubleshooting
The door cannot
be opened.
The temperature is too high.
▶
Wait until the temperature has dropped.
▶
"Cancelling the programme", Page 29
Water level is too high.
▶
Select a suitable programme for draining.
→
Power failure.
▶
Open the door using the emergency release.
→
The water is not drain-
ing.
Drain pipe or water outlet hose is blocked.
▶
Clean the drain pipe and the water outlet hose.
Drain pipe or water drain hose is caught or jammed.
▶
Ensure that the drain pipe and water drain hose are
not kinked or trapped.
Drain pump is blocked.
▶
"Cleaning the drain pump", Page 32
– –– is activated.
▶
Continue the programme by selecting
Centrifuger-
ing
or
Udpumpning
and pressing
.
"Resuming the programme when the programme
status is Rinse Hold", Page 29
The water outlet hose is connected too high.
▶
Install the water outlet hose at a maximum height of
1 metre.
Detergent dosage is too high.
▶
Immediate measure: Mix one tablespoon of fabric
softener with 0.5 litres of water and pour the mix-
ture into the left-hand compartment (not for outdoor
clothing, sportswear or items stuffed with down).
▶
Reduce the amount of detergent for the next wash-
ing cycle with the same load.
Unapproved extension installed on the water drain
hose.
▶
Remove any unapproved extensions from the water
hose. Connecting the appliance
The pump cap is not fully screwed in.
▶
Ensure that the pump cap is screwed in all the way
into the appliance. The handle on the pump cap
must be in a vertical position.
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