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Cleaning and servicing

32

16.3 Cleaning the drain pump

Clean the drain pump in the event of
faults, e.g. blockages or rattling
noises.

Emptying the drain pump

1.

Turn off the water tap.

2.

Switch off the appliance.

3.

Disconnect the appliance's mains
plug from the power supply.

4.

Open and remove the service flap.

1

2

5.

Slide a sufficiently large container
under the opening.

6.

Take the drain hose out of the
holder.

7.

CAUTION - Risk of scalding!

When you wash at high temperat-
ures, the detergent solution gets
hot.

Do not touch the hot detergent
solution.
To allow the detergent solution to
flow out into the container, remove
the sealing cap.

8.

Firmly press on the sealing cap.

Summary of Contents for WM14UUP9DN

Page 1: ...e WM14UUP9DN en User manual and installation instructions Register your product on My Siemens and discover exclusive services and offers siemens home bsh group com welcome The future moving in Siemens Home Appliances ...

Page 2: ...supply 16 5 Familiarising yourself with your appliance 17 5 1 Appliance 17 5 2 Detergent drawer 18 5 3 Control panel 18 6 Before using for the first time 19 6 1 Starting an empty washing cycle 19 7 Display 20 8 Buttons 22 9 Programmes 23 10 Accessories 26 11 Laundry 26 11 1 Preparing the laundry 26 12 Detergents and care products 27 13 Basic operation 27 13 1 Switching on the appliance 27 13 2 Set...

Page 3: ...e detergent drawer 31 16 3 Cleaning the drain pump 32 17 Troubleshooting 35 17 1 Emergency release 43 18 Transportation storage and disposal 43 18 1 Removing the appliance 43 18 2 Inserting the transit bolts 43 18 3 Using the appliance again 43 18 4 Disposing of old appliance 44 19 Customer Service 44 19 1 Product number E Nr and production number FD 44 20 Consumption values 46 21 Technical data 4...

Page 4: ...ucts suitable for washing machines In private households and in enclosed spaces in a domestic en vironment Up to an altitude of max 4000 m above sea level 1 3 Restriction on user group This appliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience and or knowledge provided that they are supervised or have been inst...

Page 5: ...e e g a timer or remote control When the appliance is installed the mains plug of the power cord must be freely accessible If free access is not possible an all pole isolating switch must be installed in the permanent elec trical installation according to the installation regulations When installing the appliance check that the power cable is not trapped or damaged If the insulation of the power c...

Page 6: ...i ances may tip over WARNING Risk of suffocation Children may put packaging material over their heads or wrap themselves up in it and suffocate Keep packaging material away from children Do not let children play with packaging material CAUTION Risk of injury The appliance may vibrate or move when in use Place the appliance on a clean even solid surface Align the appliance using the appliance feet ...

Page 7: ... use the appliance in enclosed spaces Never expose the appliance to intense heat or humidity Do not use steam or high pressure cleaners hoses or sprays to clean the appliance WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk Do not install the appliance behind a door as this may obstruct the appliance door or prevent it from opening Wi...

Page 8: ...t on or lean against the open door Do not sit on or lean against the appliance door Do not place any objects on the appliance door Reaching into the drum while it is still turning may cause hand in juries Wait for the drum to come to a complete stop before reaching inside CAUTION Risk of scalding When you wash at high temperatures the detergent solution gets hot Do not touch the hot detergent solu...

Page 9: ...ust be re placed by the manufacturer the manufacturer s Customer Ser vice or a similarly qualified person in order to prevent any risk An ingress of moisture can cause an electric shock Do not use steam or high pressure cleaners hoses or sprays to clean the appliance WARNING Risk of injury The use of non original spare parts and non original accessories is dangerous Only use the manufacturer s ori...

Page 10: ...s valves or similar Ensure that the inner diameter of the water tap is at least 17 mm Make sure that the length of the thread on the connection to the water tap is at least 10 mm If the water pressure is too high or too low the appliance may not be able to operate properly Ensure that the water pressure in the water supply system is at least 100 kPa 1 bar and max 1000 kPa 10 bar If the water press...

Page 11: ... consumes less energy For light to normal soiling lower tem peratures than indicated on the care label are also sufficient Set the maximum spin speed if you want to dry the laundry in the tumble dryer afterwards a The drier the laundry the shorter the programme duration when dry ing which in turn reduces energy consumption A higher spin speed reduces the residual moisture in the laundry and increa...

Page 12: ...y or this may result in material damage or damage to the appliance Do not operate the appliance with incomplete or defective accessor ies Replace the accessories in ques tion before operating the appli ance Accessories Page 26 Note The appliance has been tested at the factory to check it is in working order As a result water stains may remain in the appliance These marks will disappear after the f...

Page 13: ...n joist floor Place the appli ance on a water resistant wooden board minimum thickness of 30 mm which is screwed tightly to the floor Kitchen unit Only install the appliance under neath a continu ous worktop that is securely con nected to adja cent cabinets Required niche width 60 cm Installation loca tion Requirements Against a wall Do not trap the hoses between the wall and the appliance 4 4 Rem...

Page 14: ...r cable out of the holder 4 Remove the 4 sleeves 5 Put on the 4 cover caps 6 Press down on the 4 cover caps 4 5 Connecting the appliance Connecting the water inlet hose 1 Connect the water inlet hose 2 Connect the water inlet hose to a tap 26 4 mm 3 4 ...

Page 15: ...nstalled con nection point Secure the water outlet hose against unintentional loosening Note Observe the draining heights The maximum draining height is 100 cm Siphon Secure the con nection point with a 24 40 mm hose clamp Sink Fix and secure the water outlet hose with an el bow Page 26 Plastic pipe with rubber sleeve or gully Fix and secure the water outlet hose with an el bow Page 26 4 6 Alignin...

Page 16: ... 3 Screw the lock nuts tightly against the housing using a WAF 17 wrench In doing so hold the foot tight and do not adjust its height 4 7 Connecting the appliance to the electricity supply 1 Insert the mains plug of the appli ance s power cable in a socket nearby The connection details of the appli ance can be found under Tech nical data Page 46 2 Check the mains plug is inserted properly ...

Page 17: ...rview of the parts of your appliance here 1 2 4 6 3 5 7 7 On certain models specific details such as the colour and shape may differ from those pictured 1 Maintenance flap for the drain pump Page 32 2 Door 3 Detergent drawer Page 18 4 Control panel Page 18 5 Water outlet hose Page 15 6 Power cord Page 16 7 Transit bolts Page 13 ...

Page 18: ...t for main wash Water softener Bleach Stain remover 3 Compartment Fabric softener Liquid starch Waterproofing agent 4 Compartment I Detergent for prewash Hygiene detergent 5 3 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status 2 3 1 1 4 4 1 Programmes 2 Programme selector Page 27 3 Display Page 20 4 Buttons ...

Page 19: ...wer 4 Pour approx 1 litre of tap water into compartment II 5 Pour standard washing powder into compartment II To prevent foaming use only half of the amount of detergent recom mended by the detergent manufac turer for light soiling Do not use detergent suitable for woollens or delicates 6 Push in the detergent drawer 7 Press to start the programme a The display shows the remaining programme durati...

Page 20: ...time Buttons Page 22 9 0 kg 1 Recommended load The maximum load capacity for the selec ted programme in kg 1400 Spin speed Set spin speed in rpm Buttons Page 22 0 No final spin only draining Rinse Hold no draining Start Pause Start cancel or pause Lights up The programme is running and can be cancelled or paused Flashes The programme can be star ted or continued Wash Programme status Rinse Program...

Page 21: ...lashes The automatic voltage control system detects impermissible voltage drops This will pause the programme Note The programme will continue when the voltage is permissible again Voltage control system Flashes The programme has been paused because of impermissible voltage drops The voltage is permissible again and the programme will continue Note The programme duration is exten ded Door Lights u...

Page 22: ...rs Set the programme end The programme duration is already in cluded in the set number of hours Once the programme has started the programme duration is displayed 1400 Adjust the spin speed or activate Rinse Hold If is selected the water is not drained at the end of the washing cycle and the spin cycle is deactiv ated The laundry remains in the rins ing water 3 sek 3 sec Activate Deactivate Childp...

Page 23: ...formance corresponds to the best possible washing performance class according to the legal requirements For this programme the washing temperature is automatically adjusted depending on the load size in order to achieve the best possible energy effi ciency with the best possible washing result You cannot change the washing temperature Programme setting Note The temperature cannot be adjusted in th...

Page 24: ...brics Suitable for lightly soiled laundry Programme setting Max 40 C Max 1400 rpm 4 0 Finvask Silke Delicate Silk Wash delicate washable items made from silk vis cose and synthetic fabrics Use a detergent that is suitable for delicates or silk Note Wash especially delicate items or items with hooks eyelets or clips in a mesh laundry bag Programme setting Max 30 C Max 800 rpm 2 0 Uld Wool Hand or m...

Page 25: ...n 25 Programme Description Max load kg Centrifugering Udpumpning Spin Drain Spin and drain the water If you only want to drain the water activate 0 The laundry is not spun Programme setting Max 1400 rpm 1 activated ...

Page 26: ...MZ20490 11 Laundry Note You can find further information in the digital instruction manual by scanning the QR code in the table of contents or on www siemens home bsh group com 11 1 Preparing the laundry ATTENTION Objects remaining in the laundry may damage the laundry and the drum Remove all items from any pock ets in your laundry before using the appliance To protect your appliance and the laund...

Page 27: ... pired or are highly congealed Do not use products containing solvents caustic agents or volatile substances e g bleach Use dyes sparingly as salt may damage stainless steel Do not use bleaching agents in the appliance operation 13 Basic operation operation Note You can find further information in the digital instruction manual by scanning the QR code in the table of contents or on www siemens hom...

Page 28: ...rt and re move the detergent drawer 3 Insert the measuring aid 4 Insert the detergent drawer 13 6 Use the measuring aid for liquid detergent To add liquid detergent you can use a measuring aid in the detergent drawer 1 Pull out the detergent drawer 2 Slide the measuring aid forwards 3 Fold the measuring aid down and click it into place 4 Push in the detergent drawer 13 7 Adding detergent and care ...

Page 29: ...ons Page 22 1 Press The activated Ready in time is paused 2 Press repeatedly until the dis play indicates the desired Ready in time 3 Press The changed Ready in time is ac tivated 13 10 Adding laundry 1 Press The appliance pauses Note If appears it is not pos sible to add laundry When goes out it is possible to add laundry 2 Open the appliance door 3 Add or remove laundry 4 Close the appliance doo...

Page 30: ...he appliance must be switched on Press and hold the two 3 sek buttons for approx 3 seconds a goes out in the display 15 Basic settings You can configure the appliance to meet your needs Note You can find further information in the digital instruction manual by scanning the QR code in the table of contents or on www siemens home bsh group com 16 Cleaning and servi cing To keep your appliance workin...

Page 31: ...ing all pur pose washing powder 16 2 Cleaning the detergent drawer 1 Pull out the detergent drawer 2 Press down on the insert and re move the detergent drawer 3 Pull out the insert upwards 4 Clean the detergent drawer and in sert with water and a brush and then dry them 5 Fit the insert and click it into place 6 Clean the opening for the deter gent drawer 7 Push in the detergent drawer ...

Page 32: ...liance s mains plug from the power supply 4 Open and remove the service flap 1 2 5 Slide a sufficiently large container under the opening 6 Take the drain hose out of the holder 7 CAUTION Risk of scalding When you wash at high temperat ures the detergent solution gets hot Do not touch the hot detergent solution To allow the detergent solution to flow out into the container remove the sealing cap 8...

Page 33: ... may remain in the drain pump unscrew the pump cap carefully 2 Clean the interior the thread on the pump cap and the pump hous ing 3 Ensure that the impeller in the drain pump can rotate 4 Insert the pump cap 5 Screw the pump cap as far as it will go 90 The handle on the pump cap must be in a vertical position 6 Insert and close the service flap 2 1 ...

Page 34: ... straight into the outlet in the next wash run the Udpumpning pro gramme after you have emptied the drain pump 1 Turn on the water tap 2 Insert the mains plug 3 Switch on the appliance 4 Pour 1 litre of water into compart ment II 5 Select a suitable programme for draining Programmes Page 23 ...

Page 35: ...any button a The symbol lights up again E 36 10 Drain pipe or water outlet hose is blocked Clean the drain pipe and the water outlet hose Drain pipe or water drain hose is caught or jammed Ensure that the drain pipe and water drain hose are not kinked or trapped Drain pump is blocked Cleaning the drain pump Page 32 The water outlet hose is connected too high Install the water outlet hose at a maxi...

Page 36: ... symbol double point The automatic voltage control system detects an un authorised voltage under usage No remedial action possible Note If the power supply is stable the programme continues to run as normal Voltage under usage may cause extension of a pro gramme No remedial action possible flashes Voltage under usage may cause extension of a pro gramme No remedial action possible lights up The tem...

Page 37: ... circuit breaker in the fuse box has tripped Check the circuit breaker in the fuse box There has been a power cut Check whether the lighting in your kitchen or other appliances are working The programme does not start You have not pressed Press Door is not closed 1 Close the door 2 Press to start the programme Childproof lock is activated Deactivating the childproof lock Page 30 is activated Check...

Page 38: ...gramme by selecting Centrifuger ing or Udpumpning and pressing Resuming the programme when the programme status is Rinse Hold Page 29 The water outlet hose is connected too high Install the water outlet hose at a maximum height of 1 metre Detergent dosage is too high Immediate measure Mix one tablespoon of fabric softener with 0 5 litres of water and pour the mix ture into the left hand compartmen...

Page 39: ...he wash cycle The programme operation is optimised electronically This may change the programme duration Not a fault no action required The unbalanced load detection system eliminates an imbalance by repeatedly redistributing the laundry Not a fault no action required Note When loading where possible place large and small items of laundry together in the drum Different sized items of laundry distr...

Page 40: ...spin speed not reached A low spin speed is selected The next time you run a wash cycle set a higher spin speed Unbalance load detection system is using a reduced spin speed to eliminate an unbalance Redistribute the laundry in the drum Note Where possible mix large and small items in the drum Different sized items of laundry distribute themselves better during the spin cycle Start the Centrifugeri...

Page 41: ...wash cycle set a lower spin speed The load is too large The next time you run a wash cycle reduce the amount of laundry being loaded Unsuitable programme for the type of fabric Select the programmes that are suitable for the type of fabric Detergent or fabric softener drips off the seal and collects on the door or in the seal fold Too much detergent fabric softener in the detergent drawer When dos...

Page 42: ... on the damp washing Detergents may contain water insoluble substances that deposit on the laundry Start the Skylning programme Detergent residue on the dry laundry Detergents may contain water insoluble substances that deposit on the laundry Brush out the laundry after washing and drying Water is leaking out at the water inlet hose Water inlet hose is not correctly securely connected 1 Connect th...

Page 43: ... the appliance Note You can find further information in the digital instruction manual by scanning the QR code in the table of contents or on www siemens home bsh group com 1 Turn off the water tap 2 Empty the water inlet hose 3 Switch off the appliance 4 Unplug the appliance s mains plug 5 Drain the water Cleaning the drain pump Page 32 6 Detach the hoses 18 2 Inserting the transit bolts Secure t...

Page 44: ...roughout the EU 19 Customer Service If you have any queries on use are unable to rectify faults on the appli ance yourself or if your appliance needs to be repaired contact Cus tomer Service Function relevant genuine spare parts according to the corresponding Eco design Order can be obtained from Customer Service for a period of at least 10 years from the date on which your appliance was placed on...

Page 45: ...Customer Service en 45 Make a note of your appliance s de tails and the Customer Service tele phone number to find them again quickly ...

Page 46: ...400 52 00 Bomuld 60 C 9 0 3 28 1 450 90 0 55 1400 52 00 Bomuld For vask 40 C 9 0 3 58 1 400 102 0 45 1400 52 00 Stryge let 40 C 4 0 2 28 0 780 61 0 44 1200 27 00 Mix 40 C 4 0 0 59 0 620 44 0 41 1400 53 00 Uld 30 C 2 0 0 40 0 200 40 0 22 800 25 00 1 Due to the influence of water pressure hardness and inlet temperature am bient temperature type amount and soiling of laundry detergent used fluc tuati...

Page 47: ...ng on the appliance spe cifications You can find more information about your model online at https eprel ec europa eu 1 This web address is linked to the official EU EPREL product database Please then follow the instructions on searching for the model The model identifier is made up of the charac ters before the slash in the product number E Nr on the rating plate Al ternatively you can also find ...

Page 48: ...hen GERMANY www siemens home bsh group com Valid within Great Britain Imported to Great Britain by BSH Home Appliances Ltd Grand Union House Old Wolverton Road Wolverton Milton Keynes MK12 5PT United Kingdom Manufactured by BSH Hausgeräte GmbH under the trademark licence of Siemens AG ...

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