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Siemens WM14UR00NL, User Manual And Installation Instructions

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Siemens WM14UR00NL User Manual And Installation Instructions Download Page 61

Troubleshooting NL

Malfunction

Cause and Troubleshooting

Odor has formed in 

the appliance

Pine tree.

Humidity and detergent residue can stimulate 

bacterial growth.

▶ 

→ 

"

Cleaning the drum", page 46

▶ 

When not using the appliance, leave the door

and detergent drawer open so that the residual water can 

dry up.

61

Summary of Contents for WM14UR00NL

Page 1: ...e WM14UR00NL NL User manual and installation instructions Register your product on My Siemens and discover exclusive services and offers siemens home bsh group com welcome The future moving in Siemens Home Appliances ...

Page 2: ...40 13 1 Switching on the appliance 40 13 2 Set program 40 4 Set up and connection 13 4 1 Unpacking the device 13 4 2 Package contents 14 13 3 Adjusting program settings 40 4 3 Installation site requirements 14 13 4 Saving program settings 41 4 4 Removing transport locks 15 13 5 Filling the drum with detergent good 41 4 5 Connecting the device 16 4 6 Adjusting the device 17 13 6 Inserting the dosin...

Page 3: ...g 47 16 5 Cleaning the drain pump 47 16 6 Water drain hose on the si fon cleaning 49 16 7 Clean the sieve in the water supply 50 17 Troubleshooting 53 18 Transporting Storing and drain 62 18 1 Disassembling the device 62 18 2 Installing transport locks 62 18 3 Restart device use 63 18 4 Disposal of your old appliance 63 19 Customer Service 64 19 1 Product number E no and production number FD 64 20...

Page 4: ...gents and care products s for domestic use and in enclosed spaces within the domestic environment s to an altitude of 4000 m above sea level 1 3 Restriction of users This appliance can be used by children aged from 8 years and above and persons with reduced physical sensory or mental capabilities or lack of experience and or knowledge if they are supervised or have been instructed in the safe use ...

Page 5: ... Never power the device via an external switching device e g a time switch or remote control When the device is installed the mains plug of the mains connection cable must be freely accessible or if free access is not possible an all pole disconnecting device must be installed in the permanently installed electrical system in accordance with the installation instructions When setting up the device...

Page 6: ...a suitable connection set Do not install appliances from different manufacturers and with different depths and widths in a washer dryer column Do not set up a washer dryer column on a platform the devices can tilt WARNING Risk of suffocation Children can pull packing material over their head and become entangled and suffocate Keep packaging material away from children Do not let children play with...

Page 7: ...onnect the device from the mains Always pull the plug on the power cord If the appliance or the mains cable is damaged immediately unplug the mains cable from the socket or switch off the fuse in the fuse box and close the tap Contact customer service Page 64 Penetrating moisture can cause an electric shock Only use the device in closed rooms Never expose the device to excessive heat and humidity ...

Page 8: ...detergents and care products out of the reach of children WARNING Risk of explosion If laundry has been pretreated with cleaning agents containing solvents this can lead to an explosion in the appliance Rinse pre treated laundry thoroughly with water before washing CAUTION Risk of injury The cover plate may break when climbing or clambering on the device Do not climb or scramble on the device The ...

Page 9: ... are running Wait for the appliance door to be released CAUTION Risk of chemical burns When opening the detergent drawer detergent and care agent may splash out of the appliance Contact with eyes or skin may cause irritation In case of contact with detergents or care products rinse eyes or skin thoroughly with clean water Consult a doctor in case of accidental ingestion Keep detergents and care pr...

Page 10: ...ock Do not use a steam cleaner high pressure cleaner hoses or nozzles to clean the appliance WARNING Risk of injury The use of non original spare parts and non original accessories is dangerous Only use original spare parts and accessories from the manufacturer WARNING Risk of poisoning Toxic fumes can be generated when cleaning agents containing solvents are used Do not use solvent based cleaning...

Page 11: ...ng chemicals No strong alcoholic cleaning agents using chemicals No harsh scouring or dishwashing use sponges Only clean the appliance with water and a soft damp cloth m huh avoid material damage observe this instruction to avoid property damage and damage to the device LOOK OUT Incorrect dosing of fabric softeners detergents care products and cleaning agents can affect the function of the applian...

Page 12: ...rgy and resources Wash laundry without prewash If you follow these instructions your appliance will use less electricity and water a Washing with prewash extends program duration and increases energy and water consumption Use programs with low temperatures and longer washing times and the maximum load capacity Page 27 use The appliance has an automatic loading machine a The loading machine fits it...

Page 13: ...e the appliance again e g open or close the door 1 Completely remove packaging material and protection from the device O 4 s et up and connect Set up and connect For the environmentally friendly disposal of the packaging material please refer to the information on the subject Disposal of the packaging Page 12 to take into account Set up and connect 4 1 Unpacking device Remark Take the information ...

Page 14: ...vice contains live parts Touching live parts is dangerous Do not use the appliance without cover plate 4 3 Installation site requirements WARNING Risk of injury Remark Take the information on the topic of safety Page 4 and avoid material damage Page 11 take care of your device to use safely When used on a plinth the device can tip over The device feet for commissioning rack on a plinth absolutely ...

Page 15: ...ctions remove The device is secured for transport with transport locks at the rear of the device Comments installation site To demand s Take the information about the subject security Page 4 and avoid material damage Page 11 be aware of your appli to use safely s Keep the transport safeguards the bolts and sleeves for future transport Page 62 On a pedestal The device with locking lips Page 35 to c...

Page 16: ...stall the 4 cover caps 6 Push the 4 cover caps down 3 Pull the mains connection cable out of the holder 4 5 Connecting device 4 Remove the 4 sleeves Connect water supply hose Note s Take the information about the subject security Page 4 and avoid material damage Page 11 be aware of your appli to use safely 16 ...

Page 17: ...ap carefully and check that the connections are tight Water drainage connection types The information will help you connect this appliance to the water outlet 4 6 Adjusting the device To reduce noises and vibrations and to prevent the device from walking adjust the device horizontally Remark Take the information on the topic of safety Page 4 and avoid material damage Page 11 take care of your devi...

Page 18: ...oot while doing so and do not adjust the height 4 7 Connecting the appliance electrically Remark Take the information on the topic of safety Page 4 and avoid material damage Page 11 take care of your device to use safely 1 Insert the mains plug of the appliance s mains cable into a mains socket in the vicinity of the appliance All appliance feet must be firmly planted on the floor The connection d...

Page 19: ...ll find an overview of the components of your device 3 4 5 6 2 7 7 1 Depending on the device type details in the picture may differ e g the color and the shape 1 Service valve and pump Page 47 7 Transport protections Page 15 2 3 4 Door Detergent drawer Page 20 Controls Page 20 5 6 Water drain hose Page 17 Mains connection cable Page 18 19 ...

Page 20: ...oftener s Bleach s Stain salt 3 Compartment s fabric softener s Liquid starch s Impregnating agent 1 2 4 Detergent dispenser I s Detergent for the pre used to be s Hygiene detergent 5 3 Controls You can use the control panel to set all the functions of your device and gain information about the condition of use 1 2 3 1 2 Programs Page 27 3 Keys Page 24 and display Page 22 Program selector Page 40 ...

Page 21: ...ing to know your device NL 5 4 Operating logic LOOK OUT Violent action on the display can cause damage No strong pressure on the display exercise Do not use pointed or sharp front cast on the display 1 2 21 ...

Page 22: ...or remaining time of program time remaining the program 10 1 Finished in time The program end has been recorded and the remaining hours are displayed Keys Page 24 9 kg 1 Recommended load Maximum load amount for the set program in kg Program status Program status Program status Program status prewash To wash To rinse Centrifuge end Program end Program status Extra rinse Additional rinse cycles are ...

Page 23: ...control lesson system Flashing The automatic voltage monitoring system detects impermissible undervoltage of the voltage The program pauses Remark The program will continue when the voltage is allowed again voltage control lesson system Flashing The program has been paused due to illegal undervoltages The voltage is allowed again and the program continues Remark The program duration is extended Fo...

Page 24: ...ine Sweat Multiple se reading Choose the stain type The temperature drum movement and soaking time are adapted to the type of stain Ready in 1 24 hours Capture the program end The program duration is already included in the set number of hours After the program has started the program duration is displayed Remark Use the keys to set setting values 90 Temp rature 90 C Adjust the temperature in C 14...

Page 25: ...te or deactivate up to three additional rinse cycles Recommended for particularly sensitive skin or in areas with very soft water Rinse hold s activate s deactivate Activate or deactivate the spin and drain at the end of the wash cycle The laundry remains in the water after the last rinse cycle s activate s deactivate Activate or deactivate silent washing eg for overnight washing The signal at the...

Page 26: ...iption memory s Save s Set up If you press the button for approx 3 seconds you save your individual program settings Save program settings Page 41 Briefly press the button to set your program with individual program settings 26 ...

Page 27: ... laundry give you additional information on program selection Care Instructions on Care Labels Page 38 Program Description Program Settings Cotton Wash hard wearing cotton linen or blended fabrics Also suitable as a shortened program for normally soiled laundry if you activate Speed springs If Speed is activated then the maximum load quantity is reduced to 5 kg 9 Colored cotton Sturdy textile made...

Page 28: ...ordance with legal requirements Eco 40 60 Wash cotton linen and mixed fabrics 9 Remark Textiles that can be washed at 40 C to 60 C according to the care symbol can be washed together The washing result corresponds to the best possible washing result class and complies with legal regulations For this programme the washing temperature is automatically adjusted according to the load capacity in order...

Page 29: ...ase resistant Textiles made of synthetic and wash mixed fabrics 4 Fast Mix Wash textiles made of cotton linen synthetic materials and blended fabrics Suitable for lightly soiled laundry 4 Delicates Silk Delicate washable textiles made of silk wash the viscose and synthetic fabrics Use a detergent for delicates or silk 2 Remark Wash particularly sensitive textiles or textiles with hooks eyes or bra...

Page 30: ...textiles made of wool or with a high wool content To avoid shrinkage of the laundry the drum with textiles moves particularly gently with long pauses Use a wool detergent 2 To rinse Rinsing with subsequent centrifugation and draining of the water Centrifuge Drain Spin and drain water If you only want to drain the water activate The laundry is not spun 1 Program Settings ...

Page 31: ...of cotton and easy care textiles e g jeans Wash the laundry inside out Use a liquid detergent 4 drum cleaning gene Cleaning and maintenance of the drum Use the program in the following cases s before first use s with frequent washing with a washing temperature of 40 C and lower s after a long absence Use a powder detergent or a detergent containing bleach 1 Program Settings ...

Page 32: ...use fabric softener Do not use woollens delicates or liquid detergents Remark If you have not used a program with a temperature of 60 C or higher for a long time the drum cleaning indicator flashes as a reminder outdoor Wash outdoor textiles with membrane technology and water repellent equipment Use detergent for outdoor textiles Do not use fabric softener 2 1 Program Settings ...

Page 33: ...es made of cotton linen synthetics and blends 2 Tip To avoid creasing of the laundry activate The laundry is only centrifuged briefly and can be removed dripping wet Hang up the shirts and blouses so that they can hang out until they are dripping wet Remark Wash shirts and blouses made of silk or sensitive materials with the Delicates Silk programme 1 Program Settings ...

Page 34: ...ogram Settings Extra fast 15 30 Wash cotton synthetic and blended fabrics Short program for lightly soiled small items of laundry The program duration is approx 30 minutes If you want to shorten the program duration to 15 minutes activate Speed The maximum load quantity is reduced to 2 kg 4 1 Program Settings ...

Page 35: ...e water drain hose 00655300 Liquid detergent do 00605740 Liquid Detergent Inserts serenity V 1 f or the first use 0 For the first 1 Press usage V Prepare the device for use for the first use 10 1 Starting a wash cycle without laundry Your device has been thoroughly checked before leaving the factory To remove any residual water wash the first time without any laundry Switching on the device may ta...

Page 36: ...ty Page 4 and avoid material damage Page 11 take care of your device to use safely LOOK OUT Objects left in the laundry can damage the laundry and the drum Before use remove all items remove the bags from the laundry To avoid foaming use only half the amount recommended by the detergent manufacturer for light soiling Do not use wool or delicate detergent 6 Slide in the detergent drawer To protect ...

Page 37: ...ndry the first time 11 3 Refresh laundry Remark Observe the following instructions for freshening up laundry s suitable for all textiles marked by the manufacturer on the care label with textile cleaning e g suits jackets and trousers s not suitable for soaking stains perspiration and perspiration odor Wash this laundry s only refresh dry laundry s Laundry briefly after refreshing to shake 11 2 So...

Page 38: ... machine washable Wool 1 Detergent and laundry care product 2 Detergent and detergent care product Comments s with liquid detergents only tend to use self flowing liquid detergents s various liquid detergents don t mix s detergent and fabric softener not to blend s Not stored for too long and strongly in using thickened products s no solvent based corrosive using the disinfectants e g bleach s Use...

Page 39: ...extiles in silk or viscose Delicate laundry silk from cold to 40 C from cold to 40 C Wool Wool Tip At www cleanright eu you will find a multitude of further information about detergents care products and cleaning agents for household use 12 2 Detergent dosage The detergent dosage is based on s The amount of laundry s Water hardness You can request the water hardness from your local water company o...

Page 40: ...to the desired programme Programs Page 27 d 1 e Operation in essence 3 The Operation in es sentie The Ministry in essence 13 1 Switch on device Press 2 If necessary adjust the program settings Page 40 13 3 Adjust program settings Required A program is set Set program Page 40 Switching on the device may take a few seconds Turn on the program settings to fit Programs Page 27 Observe the information ...

Page 41: ...olded apart 13 5 Filling the drum with laundry 3 Close the door Make sure that no small items of laundry are caught in the door Comments s Take the information about the subject security Page 4 and avoid material damage Page 11 be aware of your appli to use safely s To prevent creasing keep the maximum load of the Programs Page 27 in take into account 13 6 Inserting the dosing aid for liquid deter...

Page 42: ... liquid detergent 1 Pull out the detergent drawer 2 2 Push the dosing aid forward 3 Place the dosing aid 3 Fold the dosing aid downwards and click into place 4 Insert the detergent drawer 4 Slide in the detergent drawer 13 8 Dosing detergent and care agent Comments s Take the information about the subject security Page 4 and avoid material damage Page 11 be aware of your appli to use safely 42 ...

Page 43: ...dy in time 1 Press 2 Open the door Press a The drum rotates and a load detection which can take up to 2 minutes after which the water flows into the appliance a The display shows whether the program duration or the ready in time is displayed aWhen you start a program with active oxygen starts the drum is illuminated after the program start and the generated mist is visible At high temperature and ...

Page 44: ...trols are blocked a The childproof lock remains in effect even after the switching of the device activated 13 13 Switch off device 14 2 Deactivate child lock 1 Press Required To deactivate the child lock the appliance must be switched Approx 3s on 3 sec to press 2 Close the water tap 3 Wipe the rubber sleeve dry and remove foreign objects 4 Leave the door and detergent drawer open to allow the res...

Page 45: ...Key signal 0 off 1 soft 2 average share 3 loud 4 very loud Adjust the volume of the signal when selecting the buttons Memory drum cleaning went On on OFF off Activate or deactivate the drum cleaning reminder Display bright heid 1 low 2 average share 3 high Adjust the brightness of the display 4 very high 15 2 Changing basic settings 4 To exit the basic settings switch off the appliance 1 To set th...

Page 46: ...lean and hygienic nic 1 Pull out the detergent drawer 2 Press the insert down and take out the detergent drawer Delete immediately all detergent residues spray skin remnants or remaining residual aunts Recent deposit gene can make lighter and sun of the remains den removed 1 The door of the device and the detergent drawer open after use to leave residual water can then evaporate which the fragranc...

Page 47: ...tomer service 16 5 Cleaning the drain pump Clean the drain pump in the event of malfunctions e g blockages or chatter 5 Place the insert and click into place Emptying the drain pump Remark Take the information on the topic of safety Page 4 and avoid material damage Page 11 take care of your device to use safely 1 Close the tap 2 Turn off the device 3 Disconnect the plug of the device from the main...

Page 48: ...ashing at high temperatures Do not touch the hot soapy water Pull off the sealing cap to allow the wash water to flow into the collection container 6 Place a sufficiently large container under the opening 9 Press the stopper back on 7 Remove the drain hose from the holder 10 Clamp the drain hose in the holder 48 ...

Page 49: ...e drain pump is empty Page 47 1 As there may still be residual water in the pump carefully unscrew the lid The pump cover handle must be vertical 5 Install and secure the service cover click 2 Clean the interior threads of the pump cover and pump housing 1 2 6 Close the service door 16 6 Cleaning the water drain hose on the siphon 1 Turn off the device 2 Disconnect the plug of the device from the ...

Page 50: ...m and let it run for approx 40 seconds 4 Turn off the device 5 Disconnect the plug of the device from the mains Residual water can run Cleaning the strainer of the water tap 4 Clean the water drain hose and the siphon connection Remark Take the information on the topic of safety Page 4 and avoid material damage Page 11 take care of your device to use safely Required The water supply hose is empty ...

Page 51: ... check for leaks 2 Remove the sieve with pliers Cleaning the strainer on the device 3 Clean the sieve with a small brush Remark Take the information on the topic of safety Page 4 and avoid material damage Page 11 take care of your device to use safely Required The water supply hose is empty Empty water inlet hose Page 50 4 Reinstall the filter 51 ...

Page 52: ...NL Cleaning and maintenance 5 Connect the hose and check for leaks 2 1 52 ...

Page 53: ...nergy saving mode is active and flashes Press any button a The display lights up again E 36 10 Drain pipe or water drain hose is clogged Clean the drain pipe and the water drain hose Drain pipe or water drain hose is kinked or pinched Make sure that the drain pipe and water drain feed hose is not kinked or pinched Drain pump is clogged Cleaning the drain pump page 47 Water drain hose is connected ...

Page 54: ...e has stabilized the program continues normally Undervoltage can cause a program extension No solution possible Detergent dosage is too high Immediate measure mix a tablespoon of fabric softener ter with 0 5 l of water and pour this mixture into the left compartment not for outdoor sportswear and down textiles During the next wash reduce by an equal amount load the amount of detergent burns Temper...

Page 55: ... the program press Child lock is activated Deactivate child lock page 44 is activated Check if is activated Keys Page 24 Laundry is wedged in the door 1 Open the door again 2 Remove trapped laundry 3 Close the door 4 To start the program press Door cannot be opened is activated Resume the program by Centrifuge or off pumps to choose and press Temperature is too high Wait for the temperature to dro...

Page 56: ...xtiles During the next wash reduce by an equal amount load the amount of detergent Unauthorized extension mounted on the water drain hose Remove any unauthorized extensions from the water drain hose Connect device No water flows into the device The detergent was not washed in was not pressed Press Thesieves in the water supply are clogged Clean the strainers in the water supply Page 50 Water tap i...

Page 57: ...he water is not visible in the drum bar The water is below visible range No error no action required Do not fill any additional water into the appliance during operation honeycomb Drum jerks after program start The cause is an internal motor test No error no action required In the compartment Insert in compartment is hidden there is residual water Cleaning the detergent drawer Page 46 Vibration an...

Page 58: ...k If possible place large and small items of laundry together in the drum Laundry of different sizes distributes itself better when spinning Start the program Centrifuge Program centrifugal run does not start Drain pipe or water drain hose is clogged Clean the drain pipe and the water drain hose Drain pipe or water drain hose is kinked or pinched Make sure that the drain pipe and water drain feed ...

Page 59: ...in The load quantity is too high During the next wash reduce the load amount of The wrong program has been selected for the type of fabric Select a suitable program for the type of fabric Programs Page 27 Detergent or laundry detergent softer drips from the cuff and collects on the door or in the cuff fold Too much detergent fabric softener in the detergent drawer When dosing the liquid detergent ...

Page 60: ... small items of laundry together in the drum Laundry of different sizes distributes itself better when spinning Start the program Centrifuge Detergents can contain water insoluble substances Detergent residue on the damp laundry which settle on the laundry Start the program To rinse Detergent residue on the dry laundry Detergents can contain water insoluble substances which deposit on the laundry ...

Page 61: ...shooting Odor has formed in the appliance Pine tree Humidity and detergent residue can stimulate bacterial growth Cleaning the drum page 46 When not using the appliance leave the door and detergent drawer open so that the residual water can dry up 61 ...

Page 62: ...ol Secure the device before transport with the transport locks to avoid damage 1 Remove the 4 cover caps s If necessary use a screwdriver to remove the covers a The door lock is unlocked 2 Place and click the service flap into place 3 Close the service door Keep the cover caps 2 Place the 4 sleeves t 1 t ransport storage and disposal 8 Transport on hit and drain t Here you will find an explanation...

Page 63: ...ot install the appliance behind a door that blocks or prevents the appliance door from opening In the case of discarded appliances the plug Remove the plug from the mains socket then cut the mains cable and damage the appliance door lock so that the appliance door no longer closes 5 Place the hose in the holder 1 Unplug the power cord from the wall outlet 2 Cut the power cord 3 Dispose of the devi...

Page 64: ... Original replacement parts that are relevant for the function in accordance with the relevant Ecodesign Regulation can be obtained from our after sales service for a period of at least 10 years from the time of placing the device on the market within the European Economic Area service service You can make a note of the data so that you can quickly find your device data and service phone numbers R...

Page 65: ...n 20 C Cotton 40 C 9 0 9 0 9 0 4 0 4 0 2 0 3 28 3 28 3 58 2 28 0 59 0 40 1 350 1 450 1 400 0 780 0 620 0 200 90 0 90 0 102 0 61 0 44 0 40 0 45 55 45 44 41 22 1400 1400 1400 1200 1400 800 52 00 52 00 52 00 27 00 53 00 25 00 Cotton 60 C Cotton 40 C wrinkle recovery lenght 40 C Fast Mix 40 C Wool 30 C 1 The actual values may deviate from the stated values due to the influence of water pressure hardne...

Page 66: ... connection cable 1 Depending on the device version You can find more information about your model on the Internet at https eprel ec europa eu 1 This web address contains a link to the official EU product database EPREL the URL of which had not yet been published at the time of printing Then follow the instructions when looking for the model The model identification consists of the slash character...

Page 67: ......

Page 68: ...BSH Hausgeräte GmbH Carl Wery Straße 34 81739 Munich GERMANY www siemens home bsh group com Manufactured by BSH Hausgeräte GmbH under the trademark license of Siemens AG 9001641817 9001641817 NL 010329 ...

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