Siemens WM14UQ9XES User Manual And Installation Instructions Download

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Washing machine

WM14UQ9XES

User manual and installation instructions

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Siemens Home Appliances

Summary of Contents for WM14UQ9XES

Page 1: ...e WM14UQ9XES en User manual and installation instructions Register your product on My Siemens and discover exclusive services and offers siemens home bsh group com welcome The future moving in Siemens Home Appliances ...

Page 2: ...irst time 33 Starting an empty washing cycle 33 Laundry 34 Preparing the laundry 34 Sorting laundry 35 Freshening up laundry 35 Degrees of soiling 35 Care symbols on the care labels 35 Detergents and care products 36 Detergent recommendation 36 Detergent dosage 37 Basic operation 38 Switching on the appliance 38 Setting a programme 38 Adjusting the programme set tings 38 Saving the programme setti...

Page 3: ... Malfunctions 50 Emergency release 58 Transportation storage and disposal 58 Removing the appliance 58 Inserting the transit bolts 58 Using the appliance again 59 Disposing of old appliance 59 Customer Service 60 Product number E Nr and pro duction number FD 60 AQUA STOP guarantee 60 Consumption values 62 Technical specifications 62 ...

Page 4: ...s suitable for washing machines In private households and in enclosed spaces in a domestic en vironment Up to an altitude of max 4000 m above sea level Restriction on user group This appliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience and or knowledge provided that they are supervised or have been instructed ...

Page 5: ...g a timer or remote control When the appliance is installed the mains plug of the power cord must be freely accessible If free access is not possible an all pole isolating switch must be installed in the permanent electrical installation according to the installation regulations When installing the appliance check that the power cable is not trapped or damaged If the insulation of the power cord i...

Page 6: ...tack Do not install a washer dryer stack on a platform the appli ances may tip over WARNING Risk of suffocation Children may put packaging material over their heads or wrap themselves up in it and suffocate Keep packaging material away from children Do not let children play with packaging material CAUTION Risk of injury The appliance may vibrate or move when in use Place the appliance on a clean e...

Page 7: ... turn off the water tap Call Customer Service Page 60 Repairs to the appliance should only be carried out by trained specialist staff An ingress of moisture can cause an electric shock Only use the appliance in enclosed spaces Never expose the appliance to intense heat or humidity Do not use steam or high pressure cleaners hoses or sprays to clean the appliance WARNING Risk of harm to health Child...

Page 8: ...appliance Rinse pretreated laundry thoroughly with water before wash ing CAUTION Risk of injury The covering plate may break if you stand on or climb onto the appliance Do not stand on or climb onto the appliance The appliance may tip over if you sit on or lean against the open door Do not sit on or lean against the appliance door Do not place any objects on the appliance door Reaching into the dr...

Page 9: ...th eyes or skin may cause irritation Rinse eyes and or skin thoroughly with clean water if they come into contact with detergents or care products If accidentally swallowed seek medical advice Keep detergents and care products out of the reach of chil dren Safe cleaning and maintenance Take note of the safety instructions when cleaning and performing maintenance work on the appliance WARNING Risk ...

Page 10: ...liance WARNING Risk of injury The use of non original spare parts and non original accessor ies is dangerous Only use the manufacturer s original spare parts and ori ginal accessories WARNING Risk of poisoning Poisonous fumes may be given off if you use cleaning agents that contain solvents Do not use cleaning agents that contain solvents ...

Page 11: ...onnect ing elements such as adapters extensions valves or similar Make sure that the valve hous ing for the water inlet hose does not come into contact with its surroundings and is not subjec ted to any external forces Ensure that the inner diameter of the water tap is at least 17 mm Make sure that the length of the thread on the connection to the water tap is at least 10 mm If the water pressure ...

Page 12: ... programme set tings for a programme the display shows the expected consumption Add Page 37 detergent based on the laundry s degree of soiling For light to normal soiling a smal ler amount of detergent is suffi cient Observe the dosage recom mendation from the detergent manufacturer Reduce the washing temperature for lightly and normally soiled laundry At low temperatures the appliance consumes le...

Page 13: ...ing the appliance Note Please read the information in the Safety Page 4 and Prevent ing material damage Page 11 sec tions to ensure that you use the appli ance safely ATTENTION Objects remaining in the drum that are not designed for operation with the appliance may cause material damage and damage to the appli ance Remove these objects along with all supplied accessories from the drum before start...

Page 14: ...location Note Please read the information in the Safety Page 4 and Prevent ing material damage Page 11 sec tions to ensure that you use the appli ance safely WARNING Risk of electric shock The appliance contains live parts Touching live parts is dangerous Do not operate the appliance without a cover cap WARNING Risk of injury When using the appliance on a base the appliance may tip over Always sec...

Page 15: ... On a wooden joist floor Place the appliance on a water resistant wooden board which is screwed tightly to the floor The wooden board should be at least 30 mm thick In a kitchen unit A niche width of 60 cm is required Only install the ap pliance under neath a continuous worktop that is se curely connected to adjacent cabin ets Installation location Requirements On a wall Do not trap the hoses betw...

Page 16: ...ver caps Connecting the appliance Connect your appliance to the power supply water inlet and water outlet Connecting the water inlet hose Note Please read the information in the Safety Page 4 and Prevent ing material damage Page 11 sec tions to ensure that you use the appli ance safely WARNING Risk of electric shock The appliance contains live parts Touching live parts is dangerous Do not immerse ...

Page 17: ...damage Page 11 sec tions to ensure that you use the appli ance safely ATTENTION When draining the water outlet hose is subject to water pressure and may come loose from the installed con nection point Secure the water outlet hose against unintentional loosening Note Observe the draining heights The maximum draining height is 100 cm Drainage into a si phon Secure the connec tion point with a 24 40 ...

Page 18: ... against the housing using a WAF 17 wrench In doing so hold the foot tight and do not adjust its height Connecting the appliance to the electricity supply Note Please read the information in the Safety Page 4 and Prevent ing material damage Page 11 sec tions to ensure that you use the appli ance safely 1 Insert the mains plug of the appli ance s power cable in a socket nearby The connection detail...

Page 19: ...ppliance You can find an overview of the parts of your appliance here 1 2 4 6 3 5 8 7 7 On certain models specific details such as the colour and shape may differ from those pictured 1 Maintenance flap for the drain pump Page 45 2 Door 3 Detergent drawer Page 20 4 Controls Page 20 5 Water outlet hose Page 17 6 Power cord Page 18 7 Transit bolts Page 15 8 Water inlet hose Page 16 ...

Page 20: ...ofing agent 4 Compartment I Detergent for prewash Hygiene detergent Controls You can use the control panel to configure all functions of your appliance and to obtain information about the operating status 3 2 1 1 Programmes Page 26 2 Programme selector Page 38 3 Buttons Page 24 and display Page 22 Operating logic Some areas of the display respond to touch You can activate settings by pressing the ...

Page 21: ...e the activated settings by re peatedly pressing on the relevant buttons on the display ATTENTION Pressing on the display with force may cause damage Do not apply heavy pressure on the display Do not press on the display using pointed or sharp objects 1 2 ...

Page 22: ... and the remaining number of hours is displayed Buttons Page 24 9 kg 1 Recommended load The maximum load capacity for the selected pro gramme in kg Prewash Programme status Active oxygen treat ment Programme status Wash Programme status Rinse Programme status Spin Programme status End End of programme Programme status 1 2 3 Extra Rinse Additional rinse cycles are activated Buttons Page 25 Energy c...

Page 23: ... system detects impermissible voltage drops This will pause the pro gramme Note The programme will continue when the voltage is permissible again Voltage control system Flashes The programme has been paused because of impermissible voltage drops The voltage is permiss ible again and the programme will continue Note The programme duration is extended Foam detection system The appliance has detected...

Page 24: ...hours Set the programme end The programme duration is already included in the set number of hours Once the programme has started the pro gramme duration is displayed Note Use the buttons to set the setting values 90 Temperat ure 90 C Adjust the temperature in C 1400 1400 rpm Adjust the spin speed or deactivate the spin cycle If is selected the water is drained and the spin cycle is deactivated at ...

Page 25: ... after the last rinse cycle Activate Deactivate Wash with more water Recommended for particularly sensitive skin and for treating laundry more gently Easy Iron Activate Deactivate Activate or deactivate the reduced creasing pro gramme In order to reduce creasing in the laundry the spin cycle and the spin speed are adapted The laundry is damp enough after washing that it needs to be hung out on a w...

Page 26: ... speed rpm 1 Speed algodón algodão Cotton Wash hard wearing items made from cotton linen or blended fabrics Also suitable as a short programme for normally soiled laundry when you activ ate Speed If Speed is activ ated the maximum load capacity is re duced to 5 kg 9 90 1400 algodón color al godão cor Cotton Colour Wash hard wearing items made from cotton linen or blended fabrics Energy saving prog...

Page 27: ...ble washing perform ance class according to the legal re quirements For this programme the washing tem perature is automatically adjusted de pending on the load size in order to achieve the best possible energy effi ciency with the best possible washing result You cannot change the washing temperature 9 1400 sintéticos Easy Care Wash items made from synthetic or blended fabrics 4 60 1200 mix mixtu...

Page 28: ...cate items or items with hooks eyelets or clips in a mesh laundry bag 2 40 800 lana lãs Wool Hand or machine washable items that are made from wool or contain wool To prevent the laundry from shrinking the drum moves the items very gently with long pauses Use a detergent that is suitable for wool 2 40 800 Rinses and then spins the laundry and then drains the water 1400 Spins and drains the water I...

Page 29: ...ime If you regularly wash at temperat ures of 40 C or lower After a prolonged period of non use Use washing powder or a detergent containing bleach Halve the amount of detergent to avoid foaming Do not use fabric softener Do not use liquid detergent or detergent that is intended for woollens or delic ates Note The drum cleaning indicator will flash to remind you if you have not used a programme at...

Page 30: ...oving odours e g cigarette or kitchen odours Dry the drum with a cloth before load ing the laundry Tip The programme does not remove stains or sweat odours 1 outdoor impreg Outdoor Water proofing Wash all weather and outdoor clothing with membrane technology and water resistant equipment Suitable for washing and then water proofing Use a detergent for outdoor fabrics Use a waterproofing agent that...

Page 31: ...h the manufacturer s instructions camisas business Shirts Blouses Wash non iron shirts and blouses made from cotton linen synthetic or blended fabrics Tip In order to avoid creasing in your laundry you can activate The laun dry is only given a short spin and can be removed while still dripping wet Hang out shirts and blouses while they are still dripping wet so that they drip dry Note Use the deli...

Page 32: ...ess 15 30 Super 15 30 Wash items made from cotton syn thetic or blended fabrics Short programme for small items of lightly soiled laundry The programme duration is approx 30 minutes If you wish to reduce the programme duration to 15 minutes activate Speed The maximum load is reduced to 2 kg 4 40 1200 1 Programme setting ...

Page 33: ... place 00655300 Liquid detergent insert Measure liquid detergent 00605740 Anschlussventil Anschlussventil als Sicherheit seinrichtung gegen Rückfließen von Wasser in das Leitungsnetz 10015611 Before using for the first time Before using for the first time Before using for the first time Prepare the appliance for use Starting an empty washing cycle Your appliance was inspected thor oughly before le...

Page 34: ...ine washable on the care label and fab rics made from hand washable wool using your appliance To remove odours you can also simply freshen up fabrics using act ive oxygen Preparing the laundry ATTENTION Objects remaining in the laundry may damage the laundry and the drum Remove all items from any pock ets in your laundry before using the appliance To protect your appliance and the laundry prepare ...

Page 35: ...ll items including items marked by the manufacturer on the care label as suitable for dry cleaning such as suits jackets and trousers Not suitable for removing stains sweat and sweat odours These items of laundry need to be washed Only freshen up dry laundry After freshening up the laundry shake it out briefly Degrees of soiling Degree of soiling Soiling Examples Light No dirt or stains are visibl...

Page 36: ... liquid detergents that are self flowing Do not mix different liquid deter gents Do not mix detergent and fabric softener Do not use products that have ex pired or are highly congealed Do not use products containing solvents caustic agents or volatile substances e g bleach Use dyes sparingly as salt may damage stainless steel Do not use bleaching agents in the appliance Detergent recommendation De...

Page 37: ...rd your water is from your local water com pany or measure it yourself using a water hardness tester Water hardness Hardness range Total hardness in mmol l German degrees in dH soft I 0 1 5 0 8 4 medium II 1 5 2 5 8 4 14 hard III over 2 5 over 14 Example of a manufacturer s instructions for detergent These example values refer to a standard load of 4 5 kg Soiling Light Normal Heavy Water hardness ...

Page 38: ...djust the programme settings The programme settings are not saved permanently for the pro gramme Saving the programme set tings You can save your individual pro gramme settings as favourites Requirements A programme has been set The programme settings have been adjusted Press and hold for approx 3 seconds Press to call up the saved pro gramme Note To overwrite the saved pro gramme repeat the steps...

Page 39: ...g aid for li quid detergent If you order the measuring aid as an accessory you must use the measur ing aid 1 Pull out the detergent drawer 2 Press down on the insert and re move the detergent drawer 1 2 3 Insert the measuring aid 4 Insert the detergent drawer Use the measuring aid for li quid detergent To add liquid detergent you can use a measuring aid in the detergent drawer 1 Pull out the deter...

Page 40: ...arting the programme Note If you want to change the time until the programme ends set the Ready in time first Press a The drum rotates and load detec tion takes place This can take up to 2 minutes after which water enters the drum a The display shows either the pro gramme duration or the Ready in time a If you start a programme with act ive oxygen the drum lights up after the programme starts and ...

Page 41: ... Unloading the laundry Note Please read the information in the Safety Page 4 and Prevent ing material damage Page 11 sec tions to ensure that you use the appli ance safely 1 Open the door 2 Remove the laundry Switching off the appliance 1 Press 2 Wipe the rubber gasket dry and re move any foreign objects 3 Leave the door and detergent drawer open so that residual water can evaporate Childproof loc...

Page 42: ...en Childproof lock 42 Deactivating the childproof lock Requirement To deactivate the childproof lock the appliance must be switched on Press and hold 3 sec for ap prox 3 seconds ...

Page 43: ...rightness 1 low 2 medium 3 high 4 very high Set the display brightness Changing the basic settings 1 In order to set the basic settings press the button 2 To set the required basic setting press the button a The display shows the set basic setting and the current value 3 To change the value press 4 To exit the basic settings switch off the appliance Cleaning and servicing Cleaning and servicing Cl...

Page 44: ... ventilation for the appliance may damage the drum and cause injury Regularly run a programme for cleaning the drum or wash at tem peratures of at least 60 C Leave the appliance to dry after every operation with the door open and leave the detergent drawer to dry Run the limp tambor programme without laundry Add washing powder Cleaning the detergent drawer Note Please read the information in the S...

Page 45: ... damage the appliance For this appliance only use de scaling agents that are available from the manufacturer s website or our after sales service Cleaning the drain pump Clean the drain pump in the event of faults e g blockages or rattling noises Emptying the drain pump Note Please read the information in the Safety Page 4 and Prevent ing material damage Page 11 sec tions to ensure that you use th...

Page 46: ...ut of the holder 8 CAUTION Risk of scalding When you wash at high temperat ures the detergent solution gets hot Do not touch the hot detergent solution To allow the detergent solution to flow out into the container remove the sealing cap 9 Firmly press on the sealing cap 10 Insert the drain hose into the holder ...

Page 47: ...the pump cap and the pump hous ing 3 Make sure that the impeller in the drain pump can be rotated 4 Insert the pump cap and screw it on as far as it will go 90 The handle on the pump cap must be in a vertical position 5 Insert the maintenance flap and lock it into place 1 2 6 Close the maintenance flap Cleaning the water outlet hose at the siphon If the water outlet hose at the siphon is dirty or ...

Page 48: ... pressure is too low Emptying the water inlet hose In order to clean the filter first empty the water inlet hose 1 Turn off the tap 2 Set a programme except for or 3 Start the programme and leave it to run for approx 40 seconds 4 Switch off the appliance 5 Disconnect the appliance s mains plug from the power supply Cleaning the filter on the tap Note Please read the information in the Safety Page ...

Page 49: ...Cleaning and servicing en 49 2 Clean the filter with a small brush 3 Connect the water inlet hose and check for leaks ...

Page 50: ...Energy saving mode is act ive Press any button a The symbol lights up again E 36 10 Drain pipe or water outlet hose is blocked Clean the drain pipe and the water outlet hose Drain pipe or water drain hose is caught or jammed Ensure that the drain pipe and wa ter drain hose are not kinked or trapped Drain pump is blocked Cleaning the drain pump Page 45 The water outlet hose is con nected too high I...

Page 51: ...tomatic voltage con trol system detects an unau thorised voltage under us age No remedial action possible Note If the power supply is stable the programme continues to run as nor mal Voltage under usage may cause extension of a pro gramme No remedial action possible Detergent dosage is too high Immediate measure Mix one table spoon of fabric softener with 0 5 litres of water and pour the mixture i...

Page 52: ...2 Press to start the programme Childproof lock is activated Deactivating the childproof lock Page 42 is activated Check whether is activated Buttons Page 24 Laundry is caught in the door 1 Open the door again 2 Remove any trapped laundry 3 Close the door 4 Press to start the programme The door cannot be opened is activated Continue the programme by select ing or and pressing The temperature is too...

Page 53: ...ension in stalled on the water drain hose Remove any unapproved exten sions from the water hose Connect ing the appliance Water is not flowing in De tergent is not being dis pensed You have not pressed Press The filter in the water inflow is blocked Clean the water inflow filter Page 48 The tap is turned off Turn on the tap The water inlet hose is kinked or jammed Ensure that the water inlet hose ...

Page 54: ...e compartment Insert in compartment is blocked Cleaning the detergent drawer Page 44 Vibrations and movement of the appliance whilst spin ning Appliance is not correctly aligned Aligning the appliance The appliance feet are not fixed Secure the appliance feet Aligning the appliance Transit bolts have not been removed Removing the transit bolts Drum does not turn water does not flow in Load detecti...

Page 55: ...n the drum Different sized items of laundry distribute themselves better during the spin cycle Start the programme Rushing hissing noise Water is flushed under pres sure into the detergent drawer Not a fault normal operating noise Loud noises during the spin cycle Appliance is not correctly aligned Aligning the appliance The appliance feet are not fixed Secure the appliance feet Aligning the appli...

Page 56: ...hose Drain pipe or water drain hose is caught or jammed Ensure that the drain pipe and wa ter drain hose are not kinked or trapped The unbalanced load detec tion system has interrupted the spin cycle because the laundry is unevenly distrib uted Redistribute the laundry in the drum Note Where possible mix large and small items in the drum Different sized items of laundry distribute themselves bette...

Page 57: ...eaking out at the water outlet hose The water outlet hose is damaged Replace the damaged water outlet hose Water outlet hose is not con nected correctly Connect the water outlet hose cor rectly Water outlet connection types Odours have formed in the appliance Humidity and detergent residue may promote the formation of bacteria Cleaning the drum Page 44 If you are not using the appliance leave the ...

Page 58: ...ion storage and disposal Transportation storage and disposal Transportation storage and disposal You can find out here how to prepare your appliance for transportation and storage You will also find out how to dispose of old appliances Removing the appliance 1 Turn off the tap 2 Emptying the water inlet hose Page 48 3 Switch off the appliance 4 Unplug the appliance s mains plug 5 Drain the remaini...

Page 59: ...the ap pliance door or prevent it from opening With redundant appliances unplug the power cord Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close 1 Unplug the appliance from the mains 2 Cut through the power cord 3 Dispose of the appliance in an en vironmentally friendly manner Information about current disposal methods...

Page 60: ...contact details for Customer Ser vice can be found in the enclosed Customer Service directory or on our website Product number E Nr and production number FD You can find the product number E Nr and the production number FD on the appliance s rating plate Depending on the model the rating plate is located On the inside of the door On the inside of the maintenance flap On the rear of the appliance M...

Page 61: ...Customer Service en 61 turned on afterwards The tap only needs to be turned off if you are away from home for a long period e g on holiday for several weeks ...

Page 62: ...odón algodão 40 C 9 0 3 58 1 400 102 0 45 1400 52 sintéticos 40 C 4 0 2 28 0 780 61 0 44 1200 27 mix 40 C 4 0 0 59 0 620 44 0 41 1400 53 lana lãs 30 C 2 0 0 40 0 200 40 0 22 800 25 1 Due to the influence of water pressure hardness and inlet temperature ambient temperature type amount and soiling of laundry detergent used fluctuations in the power supply and the se lected additional functions the a...

Page 63: ...r model can be found online at https en ergylabel bsh group com1 This web address is linked to the official EU EPREL product database At the time of printing its web address had not yet been published Please then fol low the instructions on searching for models The model identifier is made up of the characters before the slash in the product number E Nr on the rating plate Alternatively you can al...

Page 64: ...9001544586 9001544586 001022 en BSH Hausgeräte GmbH Carl Wery Straße 34 81739 München GERMANY www siemens home bsh group com Manufactured by BSH Hausgeräte GmbH under the trademark licence of Siemens AG ...

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