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Faults and what to do about them
58
Faults and what to do about them
Faults
Cause/Remedy
Water is leaking from
the appliance.
■
Attach the drain hose correctly or replace it.
■
Tighten the screw fitting on the supply hose.
The appliance is not fill-
ing with water.
Liquid detergent is not
being dispensed.
■
Programme does not start?
■
Is the tap turned on?
■
Could the filter in the water supply be blocked?
"Filter in the water supply is blocked" on page 56
■
Is the supply hose kinked or trapped?
The wrong detergent/
fabric softener has been
poured into the dis-
penser(s).
Dispenser(s):
1.
Empty and clean.
2.
Refill.
Detergent/fabric sof-
tener has congealed in
the dispensers.
Clean and refill the dispensers.
Unable to open door.
■
The safety function is activated. Stop the programme?
■
Can the door only be opened by the emergency release?
"Emergency release" on page 57
■
Childproof lock is activated? For continuing please hold "Deactivate child
lock" for 3 seconds.
■
Water temperature too high. Please wait until the door buttonlights up and
then try again.
■
Water level too high. Please start "Drain" programme first.
■
Stopping drum. Please wait until the door button lights up and then try
again.
■
Door opener has overheated. Please wait until the door buttonlights up and
then try again.
■
Door blocked. Remove any objects near the door and try again.
■
Programme running. Please pause the programme and then tryagain.
The programme will not
start.
■
Have you touched the
I
button or selected
B
Delayed start
time?
■
Is the door closed?
■
Detergent drawer open. Please close the detergent drawer.
■
Childproof lock is activated? For continuing please hold "Deactivate child
lock" for 3 seconds.
The water is not
draining.
■
Could the drain pump be blocked?
"Drain pump is blocked" on page 55
■
Could the drain hose at the siphon be blocked?
"The drain hose at the siphon is blocked" on page 56
Water is not visible in
the drum.
Not a fault – the water is below the visible area.