en
Faults and what to do about them.
42
The spin result is not sat-
isfactory.
Laundry wet/too damp.
■
Not a fault – the unbalanced load detection system has interrupted the spin
cycle because the laundry is unevenly distributed.
Distribute small and large items of laundry evenly in the drum.
■
■
Is the selected speed too low?
The appliance restarts the
spin cycle several times.
Not a fault – the unbalanced load detection system is adjusting an imbalance.
The programme is taking
longer than usual.
■
Not a fault – the unbalanced load detection system is adjusting an imbal-
ance by repeatedly redistributing the laundry.
■
Not a fault – the foam detection system is active – a rinse cycle has been
activated.
The length of the pro-
gramme changes during
the wash cycle.
Not a fault – the programme sequence is optimised for the specific washing
process. This may change the length of the programme shown on the display
panel.
Water remaining in the
care product compart-
ment
i
.
■
Not a fault – the effectiveness of the care product is not affected.
■
Clean the insert if necessary.
Odours in the washing
machine.
Run the
ä
Drum Clean
î
or
Î
Cottons
90 °C
programme without laundry.
Add standard washing powder or a detergent that contains bleach.
Note:
To prevent foaming, only use half the amount of detergent recommended
by the detergent manufacturer. Do not use detergents that are intended for wool
or delicates.
The
o
indicator has lit up
in the touch display. Foam
may also be leaking from
the detergent drawer.
Have you used too much detergent?
Mix one tablespoon of fabric softener with half a litre of water and pour it into
compartment
II
(not suitable for outdoor clothing, sportswear or items made
with down).
Use less detergent for the next wash cycle.
Loud noises, vibrations
and machine “wander-
ing” during the spin cycle.
■
Is the appliance level? Level the appliance.
■
Are the appliance's feet secured? Secure the appliance's feet.
■
Have the transport braces been removed? Remove the transport braces.
The touch display does
not work while the appli-
ance is running.
■
Has there been a power failure?
■
Have the fuses blown/has the circuit breaker tripped? Switch on the circuit
breaker/replace the fuses.
■
If the fault occurs repeatedly, call the after-sales service.
There are noises after the
programme starts
sensoFresh
î
.
Not a fault – the appliance is filled with water to create mist and operating
noises from the fan can be heard.
Water stains on dry laun-
dry after the
sensoFresh
î
pro-
gramme.
■
Was residual water removed before laundry was added?
■
Level the appliance. The active oxygen treatment can only work properly if
the appliance is levelled correctly.
Faults
Cause/remedy
