Faults and what to do about them.
en
41
Faults and what to do about them.
o
is lit up
Too much foam has been detected and additional rinse cycles have been activated.
Add less detergent to the next wash cycle with the same load.
E:60 alternating with
- 2b and
End
At the end of the programme.
Not an appliance fault – the unbalanced load detection system has interrupted the
spin cycle because the laundry is unevenly distributed.
Distribute small and large items of laundry evenly in the drum. Spin the laundry
again if necessary.
E:35 alternating with
- 10
There is water in the base trough; the appliance is leaking. Turn off the tap. Call the
after-sales service.
E:36 alternating with
- 10
■
The drain pump is blocked. Clean the drain pump.
■
The drain hose/drain pipe is blocked. Clean the drain hose at the siphon.
Other indicators
Switch off the appliance, wait for five seconds and then switch it on again. If the indi-
cator appears again, call the after-sales service.
Faults
Cause/remedy
Water is leaking from the
machine.
■
Attach the drain hose correctly or replace it.
■
Tighten the threaded joint on the supply hose.
Water not flowing in.
Detergent is not being dis-
pensed.
■
Will the programme start?
■
Is the tap turned on?
■
Could the filter be clogged? Clean the filter.
■
Is the supply hose kinked or trapped?
The door cannot be
opened.
■
The safety function is active. Do you want to stop the programme?
■
Have you selected
$
(Rinse Stop = no final spin)?
■
Can the door only be opened by the emergency release?
■
If you switch to a different programme, the door will remain locked for a
short time until there is no longer any active oxygen in the drum.
The programme will not
start.
■
Have you started the programme or selected Finish in-time?
■
Is the door closed?
■
Is the childproof lock activated? Deactivate.
The drum briefly jerks or
judders after the pro-
gramme has started.
Not a fault – the internal motor test may cause the drum to jerk or judder briefly
when the wash programme starts.
The washing water is not
draining.
■
Have you selected
$
(Rinse Stop = no final spin)?
■
■
Clean the drain pipe and/or the drain hose.
Water is not visible in the
drum.
Not a fault – the water is below the visible area.
Indicator
Cause/remedy