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Faults and what to do about them.       

en

41

Faults and what to do about them.

o

 is lit up

Too much foam has been detected and additional rinse cycles have been activated. 

Add less detergent to the next wash cycle with the same load. 

E:60 alternating with 

- 2b and 

End

 

At the end of the programme.
Not an appliance fault – the unbalanced load detection system has interrupted the 

spin cycle because the laundry is unevenly distributed.
Distribute small and large items of laundry evenly in the drum. Spin the laundry 

again if necessary.

E:35 alternating with  

- 10

There is water in the base trough; the appliance is leaking. Turn off the tap. Call the 

after-sales service. 

~

 Page 43

E:36 alternating with  

- 10

The drain pump is blocked. Clean the drain pump. 

~

 Page 37

The drain hose/drain pipe is blocked. Clean the drain hose at the siphon. 

~

 Page 38

Other indicators

Switch off the appliance, wait for five seconds and then switch it on again. If the indi-

cator appears again, call the after-sales service. 

~

 Page 43

Faults

Cause/remedy

Water is leaking from the 

machine.

Attach the drain hose correctly or replace it.

Tighten the threaded joint on the supply hose.

Water not flowing in.
Detergent is not being dis-

pensed.

Will the programme start?

Is the tap turned on?

Could the filter be clogged? Clean the filter.

~

 Page 38

Is the supply hose kinked or trapped?

The door cannot be 

opened.

The safety function is active. Do you want to stop the programme? 

~

 Page 34

Have you selected 

$

 (Rinse Stop = no final spin)? 

~

 Page 34

Can the door only be opened by the emergency release? 

~

 Page 39

If you switch to a different programme, the door will remain locked for a 

short time until there is no longer any active oxygen in the drum.

The programme will not 

start.

Have you started the programme or selected Finish in-time?

Is the door closed?

Is the childproof lock activated? Deactivate. 

~

 Page 33

The drum briefly jerks or 

judders after the pro-

gramme has started.

Not a fault – the internal motor test may cause the drum to jerk or judder briefly 

when the wash programme starts.

The washing water is not 

draining.

Have you selected 

$

 (Rinse Stop = no final spin)? 

~

 Page 34

Clean the drain pump. 

~

 Page 37

Clean the drain pipe and/or the drain hose.

Water is not visible in the 

drum.

Not a fault – the water is below the visible area.

Indicator

Cause/remedy

Summary of Contents for WM14T790HK

Page 1: ...Register your product online siemens home bsh group com welcome en QVWUXFWLRQ 0DQXDO DQG QVWDOODWLRQ QVWUXFWLRQV Washing machine WM14T790HK ...

Page 2: ...If the operating and installation instructions describe different models any differences will be pointed out at the relevant points in the text Read these operating and installation instructions before switching on the washing machine Display rules Warning This combination of symbol and signal word indicates a possibly dangerous situation Not heeding the warning can cause death or injuries Caution...

Page 3: ...ry 22 Prepare the laundry 22 Sorting laundry 22 C Detergent 23 Correct selection of detergent 23 Saving energy and detergent 23 Overview of programmes 24 Programmes on the programme selector 24 sensoFresh î 27 Starching 28 Dyeing bleaching 28 Soaking 28 0 Programme default settings 29 Temperature 29 Spin speed 29 Ready in time 29 Memory programme 29 Additional programme settings30 sensoFresh Inten...

Page 4: ...o not install or operate this appliance anywhere that is liable to experience frost and or outdoor conditions There is a risk that the appliance will be damaged if residual water in it freezes If hoses freeze up they may crack burst This appliance must only be used for washing domestic laundry consisting of machine washable items and hand washable woollens see label on item Using the appliance for...

Page 5: ...eceived instruction on how to use the appliance safely and they have understood the potential risks of using the appliance Children must not play with this appliance Do not allow children to clean or maintain this appliance unsupervised Keep children under 3 years and pets away from this appliance Do not leave the appliance unattended when children or other people who are unable to assess the risk...

Page 6: ...l damage damage to the appliance If the appliance is not installed properly this may lead to a dangerous situation Ensure the following The mains voltage on your power socket must match the rated voltage specified on the appliance identification plate The connected loads and the required fuse protection are specified on the identification plate The mains plug and the protective contact socket must...

Page 7: ...tion potentially resulting in injury or material damage Place the appliance on a clean even solid surface and using a spirit level to guide you level it with the screw in feet Riskofinjury materialdamage damagetotheappliance If you take hold of any of the appliance s protruding parts e g the appliance door in order to lift or move it these parts may break off and cause injury Do not take hold of a...

Page 8: ...ine spare part hoses only Materialdamage damagetotheappliance The appliance is secured for transportation by transport locking devices If the transport locking devices are not removed before the appliance is operated this may result in damage to the appliance It is important to completely remove all transport locking devices before using the appliance for the first time Make sure that you retain t...

Page 9: ...n Warning Irritation of the respiratory tract eyes This appliance runs programmes that use active oxygen Active oxygen can irritate the mucosa and cause eyes to water Do not open the door using the emergency release if a programme is running with active oxygen Wait until the door has been released Warning Eye skin irritation Detergent and care products may spray out if the detergent drawer is open...

Page 10: ...age the mains cable Do not make any technical modifications to the appliance or its features Repairs and any other work on the appliance must only be conducted by our customer service or by an electrician The same applies for replacing the mains cable when necessary Spare mains cables can be ordered from our customer service Warning Risk of poisoning Poisonous fumes may be given off by cleaning ag...

Page 11: ...of programmes Supplementary sheet for the operating and installation instructions Wash normally soiled laundry without prewash For light and normal soiling in laundry you can save energy and detergent Page 23 The selectable temperatures apply to the care labels on the textiles The temperatures in the machine may deviate from this so that you get the optimum mix of energy saving and washing results...

Page 12: ... the appliance is not operated for a prolonged period it automatically switches off to save energy Press the main switch again to switch on the appliance If the washing will be dried in a dryer select the spin speed according to the dryer manufacturer s instructions 5 Positioning and connecting PositioningandconnectingIncluded with the appliance Note Check the machine for transport damage Never us...

Page 13: ...ge The connection points for the water supply hose and water drain hose are under high water pressure To prevent leaks and water damage you must follow the instructions in this section Notes In addition to the safety information listed here the local water and electricity supplier may have special requirements If in doubt have the appliance connected by a specialist Installation surface Note The w...

Page 14: ...example may become damaged when the machine is operated Before using the appliance for the first time make sure that you completely remove all four transport locks Keep the locks in a safe place To prevent transport damage from occurring if the appliance is moved at a later date you must refit the transport locks before transporting the appliance Note Keep the screws and sleeves in a safe place 1 ...

Page 15: ... boiler Do not use a used supply hose Only use the supply hose supplied or one that was purchased from an authorised specialist retailer Do not bend squash modify or cut through the water supply hose otherwise its strength is no longer guaranteed Only tighten the screw connections by hand If the screw connections are tightened too much with a tool pliers the thread may be damaged Optimum water pre...

Page 16: ... fabrics Make sure that The plug does not block drainage from the wash basin The end of the drain hose is not immersed in the drained water The water drains away quickly enough Note Do not kink the water drain hose or stretch it lengthways Connection Drainage into a siphon The connection point must be secured using a hose clamp with a diameter of 24 40 mm available from specialist dealers Drainage...

Page 17: ...lified electrician if this is necessary Replacement mains cables are available from the after sales service No multiple plugs couplings or extension cables are used If an earth leakage circuit breaker is used only a type which displays this symbol is used z Only this symbol guarantees compliance with the currently applicable regulations The mains plug must be freely accessible at all times If this...

Page 18: ...now ready to use Transportation e g when moving home Preparatory work 1 Turn off the water tap 2 Reduce the water pressure in the supply hose Maintenance filter in the water supply Page 38 3 Drain the remaining detergent solution Maintenance detergent solution pump blocked 4 Disconnect the washing machine from the mains 5 Remove the hoses Installing the transport locks 1 Remove the covers and keep...

Page 19: ...iliarising yourself with your appliance FamiliarisingyourselfwithyourapplianceWashing machine 6 7 Detergent drawer Page 32 0 Controls 8 Washing machine door with handle 9S Opening the washing machine door 9T Closing the washing machine door Service flap ...

Page 20: ... and anti clockwise 8 Touch display This shows you the programme information and selection options for settings and you can select the settings by touching the framed or underlined areas Indicators and buttons on the control panel Display for set tings Setting 90 ú û 30 20 Temperature in C cold 1400 1200 800 600 400 2 Spin speed 2 no spin î I î II sensoFresh Intensity Active oxygen intensity Maxim...

Page 21: ... there are multi level settings pressing and holding N M will scroll through all the settings automatically until the end Touching it again will allow you to change the settings again Indicators and buttons on the control panel Display for set tings Setting Maximum spin speed depends on the appliance Other indicators Information on Energy consumption Ô Water consumption î 0 Programme status Active...

Page 22: ... items separately Wash new coloured items separately the first time you wash them Soiling Wash laundry with the same level of soiling together Some examples of soiling levels can be found on Page 23 Light Do not prewash select the SpeedPerfect setting if necessary Normal Heavy Load less laundry select a programme with prewash Stains Remove pretreat stains while they are fresh Firstly dab with soap...

Page 23: ... or viscose Programme Delicate Silk cold max 40 C Detergent for woollens Suitable for wool Wool programme cold max 40 C Saving energy and detergent For light and normal soiling you can save energy lower washing temperature and detergent Note When measuring the amount of all detergents additives care products and cleaning agents please always check the manufacturer s instructions and information Pa...

Page 24: ... kg 90 C 400 1400 rpm Eco Speed S sensoFresh Intensity t Cottons Eco Hard wearing items and heat resistant items made of cotton or linen energy optimised washing that works by reducing the tempera ture while achieving a comparable washing result to the pro gramme v Cottons Note The washing temperature is lower than the selected tem perature If you want to achieve a higher water temperature use the...

Page 25: ...gramme during which the items rest in the water Notes Wool is of animal origin e g angora alpaca llama sheep Use a detergent that is suitable for machine washing wool max 2 0 kg 40 C 2 800 rpm sensoFresh î Mixed load of cottons synthetic fabrics silk satin wool programme suitable for removing odours e g the smell of ciga rettes and kitchen odours Notes Observe max load Not a washing programme not ...

Page 26: ...ive oxygen laun dry treatment followed by a washing programme is particularly suitable for delicate fabrics with high hygiene requirements max 4 0 kg 40 C 2 1400 rpm Eco Speed S g Outdoor Water proofing Wash cycle followed by waterproofing of membrane coated weatherproof and outdoor clothing or water resistant fabrics 1 Select a programme 2 Add special detergent for outdoor clothing to compartment...

Page 27: ...C 2 800 rpm Eco Speed S sensoFresh Intensity jDark wash Jeans Dark coloured items made from cotton or easy care fabric turn items inside out before washing max 3 5 kg 40 C 2 1200 rpm Eco Speed S sensoFresh Intensity G Super 15 30 Extra short programme of approx 15 30 minutes suitable for small items of lightly soiled laundry Note The G Super 15 programme is run for the Speed set ting max 2 0 kg 3 ...

Page 28: ...k automatically Starching Note Laundry should not be treated with fabric softener Liquid starch can be used to stiffen fabrics particularly in the Rinse and Cottons programmes Measure starch into compartment M in accordance with the manufacturer s instructions clean first if necessary Dyeing bleaching Dye should only be used in normal household quantities Salt may damage stainless steel Always fol...

Page 29: ...ished backwards in increments of 30 minutes and up to a maximum of 24 h h hour After the programme starts the selected time e g 8 5 h is displayed and counted down until the washing programme starts The duration of the programme is then displayed Note The programme duration is automatically adjusted when the programme is running Changes to the programme default settings or programme settings foam ...

Page 30: ...creasing thanks to a special spin sequence followed by fluffing and reduced spin speed Note The washing s residual moisture is increased Water Rinse Adjustment values Higher water level and additional rinse cycles depending on the programme longer programme duration for particularly sensitive skin and or for areas with very soft water The number of rinse cycles that the appliance actually runs dep...

Page 31: ...s first before you can change settings or start the programme Page 33 In appliances with a drum light The drum is lit after switching on the appliance after opening and closing the door and after starting a programme The light switches off automatically You can Use this programme and load laundry Page 32 Or select another programme You can find an overview of all programmes on the printed suppleme...

Page 32: ...retreating laundry e g stain removers prewash sprays etc may cause damage if they come into contact with the surfaces of the washing machine Do not allow these agents to come into contact with the surfaces of the washing machine If necessary immediately wipe away spray residue and other residues droplets with a damp cloth Dosing Dose the detergents and care products according to Water hardness ask...

Page 33: ...on If the o display also lights up the washing machine has detected too much foam during the washing programme and automatically activated additional rinse cycles to remove the foam Add less detergent to the next washing cycle with the same load If you want to lock the programme to prevent it from being inadvertently adjusted you can select the childproof lock as follows Childlock operation lock w...

Page 34: ... use active oxygen the door will remain locked for up to 25 minutes until there is no longer any active oxygen in the drum Switch the appliance on again if necessary The and î symbols will flash If the symbols are off the door can be opened Cancel the programme For programs at high temperature 1 Touch the control panel 2 To cool the laundry Select q Rinse 3 And touch again For programmes at low te...

Page 35: ...l and display panel The volume of the information signal e g at the end of the programme The volume of the operating signals The brightness of the operating and display field Select deselect the memory function for drum care Page 24 You will need to activate the setting mode in order to change these settings Activating the setting mode 1 Switch on the appliance The settings for the current program...

Page 36: ...nsing The automatic load sensing function adapts the water consumption ideally to each programme depending on the type of fabric and the load Unbalanced load detection system The automatic unbalanced load detection system detects imbalances and ensures even distribution of the laundry by repeatedly starting and stopping drum spinning If the laundry is extremely unevenly distributed the speed is re...

Page 37: ...and the control panel with a soft damp cloth Remove the detergent residue immediately Do not clean with a water jet Drum Warning Risk of injury material damage damage to the appliance Permanently washing at low temperatures and a lack of ventilation for the appliance may damage the drum and cause injury Regularly run a programme for cleaning the drum or wash at temperatures of at least 60ºC Leave ...

Page 38: ...vertical position 6 Put the service flap back on engage and close it Note To prevent unused detergent from flowing straight into the drain during the next wash Pour 1 litre of water into the left hand compartment and start the programme p Drain The drain hose at the siphon is blocked 1 Switch off the appliance Pull out the mains plug 2 Loosen the hose clamp Carefully remove the drain hose residual...

Page 39: ...ng When you are washing at high temperatures there is a risk of scalding if you come into contact with hot detergent solution and laundry If possible leave it to cool down first Warning Risk of injury Reaching into the drum while it is still turning may cause hand injuries Do not reach into the drum when it is turning Wait until the drum has stopped turning Warning Irritation of the respiratory tr...

Page 40: ...ramme related technical reasons When the lights go off the door can be opened off At the end of the programme while the door is open is lit up After the programme has started is flashing Before the programme starts paused is lit up Water pressure too low may increase the length of the programme is flashing No water supply Turn the tap on fully The supply hose is kinked trapped Clean the filter if ...

Page 41: ...ne Attach the drain hose correctly or replace it Tighten the threaded joint on the supply hose Water not flowing in Detergent is not being dis pensed Will the programme start Is the tap turned on Could the filter be clogged Clean the filter Page 38 Is the supply hose kinked or trapped The door cannot be opened The safety function is active Do you want to stop the programme Page 34 Have you selecte...

Page 42: ...ote Topreventfoaming onlyusehalftheamountofdetergentrecommended by the detergent manufacturer Do not use detergents that are intended for wool or delicates The o indicator has lit up in the touch display Foam may also be leaking from the detergent drawer Have you used too much detergent Mix one tablespoon of fabric softener with half a litre of water and pour it into compartment II not suitable fo...

Page 43: ...n removed satisfactorily after the sensoFresh î programme The active oxygen treatment is less effective if the drum is dirty Run the Drum Clean programme before using the appliance for the first time and regularly thereafter Have you loaded too much laundry Do not exceed the maximum load Have you selected a high enough intensity Select a higher intensity There is detergent resi due on the laundry ...

Page 44: ...giene 4 kg 0 61 kWh 44 l 1 _ h Drum Clean 0 kg 1 41 kWh 27 l 1 h Programme Approximate information on the residual moisture WM14T WM12T WM10T max 1400 rpm max 1200 rpm max 1000 rpm v Cottons 48 53 62 Ó Easy Care 40 40 40 Observed values may deviate from the indicated values due to influence of water pressure hardness and inlet temperature ambienttemperature type amountandsoilingoflaundry detergent...

Page 45: ...arranty does not cover defective feed lines or fittings leading to the Aqua Stop connection at the tap 4 Appliances with Aqua Stop do not need to be supervised during operation nor secured afterwards by turning off the tap The tap only needs to be turned off if you are away from home for a long period e g for several weeks holiday Y Delicates Silk 30 30 30 h Wool Í 45 45 45 Programme Approximate i...

Page 46: ...emens home bsh group com Repair order and advice in the event of faults You can find the contact information for all countries in the attached after sales service directory GB 0344 892 8999 Calls charged at local or mobile rate IE 01450 2655 0 03 per minute at peak Off peak 0 0088 per minute ...

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