Siemens WM14N122 User Manual And Assembly Instructions Download

Page: 48 / 60

Troubleshooting

Fault

Cause

troubleshooting

The programme does not
start.

Childproof lock is activated.

▶

→

"Deactivating the childproof

lock", Page 37

Fertig in

is activated.

▶

Check whether

Fertig in

is activ-

ated.

→

"Buttons", Page 23

Laundry is caught in the
door.

Open the door again.

Remove any trapped laundry.

Close the door.

Press

Start / Nachlegen

to start

the programme.

The door cannot be opened. – –– is activated.

▶

Continue the programme by select-
ing

Schleudern

Abpumpen

and

pressing

Start / Nachlegen

→

"Resuming the programme when

the programme status is Rinse
Hold", Page 36

The temperature is too high.

▶

Wait until the temperature has
dropped.

▶

→

"Cancelling the programme",

Page 36

Water level is too high.

▶

Start the

Abpumpen

programme.

Power failure.

▶

Open the door using the emergency
release.

→

"Emergency release", Page 54

The water is not draining.

Drain pipe or water outlet
hose is blocked.

▶

Clean the drain pipe and the water
outlet hose.

Drain pipe or water drain
hose is caught or jammed.

▶

Ensure that the drain pipe and wa-
ter drain hose are not kinked or
trapped.

Drain pump is blocked.

▶

→

"Cleaning the drain pump",

Page 41

– –– is activated.

▶

Continue the programme by select-
ing

Schleudern

Abpumpen

and

pressing

Start / Nachlegen

→

"Resuming the programme when

the programme status is Rinse
Hold", Page 36

Summary of Contents for WM14N122

Page 1: ...hine WM14N122 en User manual and assembly instructions Register your product on My Siemens and discover exclusive services and offers siemens home bsh group com welcome The future moving in Siemens Home Appliances ...

Page 2: ...0 Preparing the laundry 30 Sorting laundry 31 Degrees of soiling 31 Care symbols on the care labels 31 Detergents and care products 32 Detergent recommendation 32 Detergent dosage 33 Basic operation 34 Switching on the appliance 34 Setting a programme 34 Adjusting the programme set tings 34 Loading laundry 34 Using a measuring aid for liquid detergent 35 Adding detergent and care product 35 Starti...

Page 3: ...46 Malfunctions 47 Noise 51 Problem with results 51 Leakage 52 Odours 53 Emergency release 54 Transportation storage and disposal 54 Removing the appliance 54 Inserting the transit bolts 54 Using the appliance again 55 Disposing of old appliance 55 Customer Service 56 Product number E Nr and pro duction number FD 56 Consumption values 57 Technical specifications 57 ...

Page 4: ...rmation safe for future reference or for the next owner Check the appliance after unpacking it Do not connect the ap pliance if it has been damaged in transit Intended use Read the information on intended use to ensure that you use the appliance correctly and safely Only use this appliance According to this installation and instruction manual For washing machine washable fabrics and hand washable ...

Page 5: ...k Improper installation is dangerous Connect and operate the appliance only in accordance with the specifications on the rating plate Connect the appliance to a power supply with alternating current only via a properly installed socket with earthing The protective conductor system of the domestic electrical installation must be properly installed The installation must have a sufficiently large cro...

Page 6: ...f ted Do not lift the appliance on your own If this appliance is not correctly installed in a washer dryer stack the installed appliance may fall Only stack the dryer on a washing machine using the con nection kit from the dryer manufacturer No other installa tion method is permitted Do not install the appliance in a washer dryer stack if the dryer manufacturer does not offer a suitable connection...

Page 7: ...pliance may lead to cuts Do not touch the sharp edges on the appliance Wear protective gloves when installing and transporting the appliance Safe use Follow these safety instructions when using the appliance WARNING Risk of electric shock If the appliance or the power cord is damaged this is danger ous Never operate a damaged appliance Never pull on the power cord to unplug the appliance Al ways u...

Page 8: ... longer close WARNING Risk of suffocation Children may breathe in or swallow small parts causing them to suffocate Keep small parts away from children Do not let children play with small parts WARNING Risk of poisoning Detergents and care products may result in poisoning if con sumed If accidentally swallowed seek medical advice Keep detergents and care products out of the reach of chil dren WARNI...

Page 9: ...wash at high temperatures the detergent solution gets hot Do not touch the hot detergent solution CAUTION Risk of chemical burns If the detergent drawer is opened detergent and care products may spray out from the appliance Contact with eyes or skin may cause irritation Rinse eyes and or skin thoroughly with clean water if they come into contact with detergents or care products If accidentally swa...

Page 10: ...gress of moisture can cause an electric shock Do not use steam or high pressure cleaners hoses or sprays to clean the appliance WARNING Risk of injury The use of non original spare parts and non original accessor ies is dangerous Only use the manufacturer s original spare parts and ori ginal accessories WARNING Risk of poisoning Poisonous fumes may be given off if you use cleaning agents that cont...

Page 11: ...onnect ing elements such as adapters extensions valves or similar Make sure that the valve hous ing for the water inlet hose does not come into contact with its surroundings and is not subjec ted to any external forces Ensure that the inner diameter of the water tap is at least 17 mm Make sure that the length of the thread on the connection to the water tap is at least 10 mm If the water pressure ...

Page 12: ... tem peratures and longer wash times and use maximum load capacity Page 24 Energy consumption and water consumption is most efficient Add Page 33 detergent based on the laundry s degree of soiling For light to normal soiling a smal ler amount of detergent is suffi cient Observe the dosage recom mendation from the detergent manufacturer Reduce the washing temperature for lightly and normally soiled...

Page 13: ...e Note Please read the information in the Safety Page 4 and Prevent ing material damage Page 11 sec tions to ensure that you use the appli ance safely ATTENTION Objects remaining in the drum that are not designed for operation with the appliance may cause material damage and damage to the appli ance Remove these objects along with all supplied accessories from the drum before starting the applianc...

Page 14: ...ashing machine 2 Accompanying documents 3 Water inlet hose 4 Cover caps Requirements for the installa tion location The appliance may wander when it spins Observe the instructions for the installation location Note Please read the information in the Safety Page 4 and Prevent ing material damage Page 11 sec tions to ensure that you use the appli ance safely ...

Page 15: ... carefully Installation location Requirements On a base Secure the appliance with fixing brackets Page 29 Installation location Requirements On a wooden joist floor Place the appliance on a water resistant wooden board which is screwed tightly to the floor The wooden board should be at least 30 mm thick In a kitchen unit A niche width of 60 cm is required Only install the ap pliance under neath a ...

Page 16: ...l the hoses out of the holders 2 Unscrew and remove all four screws for the transit bolts with a WAF 13 wrench 3 Pull the power cord out of the holder 4 Remove the four sleeves 5 Put on the four cover caps 6 Press down on the four cover caps ...

Page 17: ...s to ensure that you use the appli ance safely ATTENTION When draining the water outlet hose is subject to water pressure and may come loose from the installed con nection point Secure the water outlet hose against unintentional loosening Drainage into a si phon Secure the connec tion point with a 24 40 mm hose clamp Drainage into a wash basin Fix and secure the wa ter outlet hose with an elbow Pa...

Page 18: ...al damage Page 11 sec tions to ensure that you use the appli ance safely 1 Loosen the lock nuts using a WAF 17 wrench by turning it in a clock wise direction 2 To align the appliance turn the ap pliance feet Check that the appli ance is level using a spirit level All appliance feet must stand firmly on the ground 3 Screw the lock nuts tightly against the housing using a WAF 17 wrench In doing so h...

Page 19: ...urself with the parts of your appliance Appliance You can find an overview of the parts of your appliance here 1 2 4 6 3 5 7 7 On certain models specific details such as the colour and shape may differ from those pictured 1 Maintenance flap for the drain pump Page 41 2 Door 3 Detergent drawer Page 20 4 Controls Page 20 5 Water outlet hose Page 17 6 Power cord Page 17 7 Transit bolts Page 15 ...

Page 20: ... Water softener Bleach Stain remover 2 Compartment Fabric softener Liquid starch Waterproofing agent 3 Compartment I Detergent for prewash Hygiene detergent Controls The controls are used to configure all functions of your appliance and to obtain information about the operating status 2 3 1 1 4 4 1 Programmes Page 24 2 Programme selector Page 34 3 Display Page 21 4 Buttons ...

Page 21: ...een set and the remaining number of hours is displayed Buttons Page 23 7 kg 1 Recommended load The maximum load capacity for the selected pro gramme in kg 1400 Spin speed Set spin speed in rpm Buttons Page 23 0 No final spin only draining Rinse Hold no draining 90 Temperature Set temperature in C Buttons Page 23 cold Start Pause Start cancel or pause Lights up The programme is running and can be c...

Page 22: ...ort wash activated Buttons Page 23 Reminder to clean the drum Flashes Drum is dirty Run the Trommel Reinigen pro gramme for cleaning and caring for the drum and the outer tub Cleaning the drum Page 39 Door Lights up The door is locked and cannot be opened Flashes The door is not closed properly Off The door is unlocked and can be opened Tap No water pressure Error code Fault display Signal Page 46...

Page 23: ...e programme duration is already included in the set number of hours Once the programme has started the pro gramme duration is displayed Temp C 90 C Adjust the temperature in C Schleudern Spin 1400 Adjust the spin speed or activate Rinse Hold If is selected the water is not drained at the end of the washing cycle and the spin cycle is de activated The laundry remains in the water used for rinsing 3...

Page 24: ...n Wash hard wearing items made from cotton linen or blended fabrics Also suitable as a short programme for normally soiled laundry when you activate vario Speed If vario Speed is activated the maximum load capa city is reduced to 4 kg 7 90 1400 Baumwolle intensiv Cot ton Intensive Wash hard wearing items made from cotton linen or blended fabrics Energy saving programme Note To save energy the actu...

Page 25: ...om synthetic or blended fab rics 4 60 1200 Schnell Mix Quick Mix Wash items made from cotton linen or synthetic or blended fabrics Suitable for lightly soiled laundry 4 60 1400 Fein Seide Delicate Silk Wash delicate washable items made from silk vis cose and synthetics Use a detergent that is suitable for delicates or silk Note Wash especially delicate items or items with hooks eyelets or clips in...

Page 26: ... laundry inside out before washing Use liquid detergent 4 40 1200 Dessous Lingerie Particularly delicate washable items made from synthetic fabrics silk or Lycra e g lacy negligees Use a detergent that is suitable for delicates Note Wash especially delicate items or items with hooks eyelets or clips in a mesh laundry bag 1 40 800 Trommel Reinigen Drum Clean Cleaning and caring for the drum Use thi...

Page 27: ...ent Use a detergent for outdoor fabrics Do not use fabric softener 2 40 800 Hemden Business Shirts Wash non iron shirts and blouses made from cot ton linen synthetic fibres or blended fabrics Tip In order to avoid creasing in your laundry you can activate The laundry is only given a short spin and can be removed while still dripping wet Hang out shirts and blouses while they are still dripping wet...

Page 28: ...s Max temperat ure C 1 Max spin speed rpm 1 vario Speed Schleudern Rinse Hold Vorwäsche The programme duration is approx 30 minutes If you wish to reduce the programme duration to 15 minutes activate vario Speed The maximum load is reduced to 2 kg 1 Programme setting ...

Page 29: ...ose with a longer hose 2 20 m 00353925 Elbow Secure the water outlet hose in place 00655300 Liquid detergent insert Measure liquid detergent 00637516 Before using for the first time Before using for the first time Before using for the first time Prepare the appliance for use Starting an empty washing cycle Your appliance was inspected thor oughly before leaving the factory To remove any residual w...

Page 30: ... a After the programme has ended the display shows End 8 Start the first wash cycle or set the programme selector to Aus to switch off the appliance Basic operation Page 34 Laundry Laundry Laundry You can wash all items that the man ufacturer has marked as machine washable on the care label and fab rics made from hand washable wool using your appliance Preparing the laundry ATTENTION Objects remai...

Page 31: ...uration sort the laundry according to the following criteria before washing Type of fabric and fibre type Whites Colours Wash new coloured items separately the first time you wash them Soiling Page 31 Care symbols on the care la bels Page 31 Degrees of soiling Degree of soiling Soiling Examples Light No dirt or stains are visible Laundry has absorbed odours Light summer clothing or sports clothing...

Page 32: ...ferent liquid deter gents Do not mix detergent and fabric softener Do not use products which have developed a top layer or are highly congealed Do not use products containing solvents caustic agents or volatile substances e g bleach Use dyes sparingly as salt may damage stainless steel Do not use bleaching agents in the appliance Detergent recommendation This information helps you to choose the ri...

Page 33: ...rd your water is from your local water com pany or measure it yourself using a water hardness tester Water hardness Hardness range Total hardness in mmol l German degrees in dH soft I 0 1 5 0 8 4 medium II 1 5 2 5 8 4 14 hard III over 2 5 over 14 Example of a manufacturer s instructions for detergent These example values refer to a standard load of 4 5 kg Soiling Light Normal Heavy Water hardness ...

Page 34: ...rogress you can adjust or activate deactivate the settings Note Overview of all programme set tings Requirement A programme has been set Adjust the programme settings The programme settings are not saved permanently for the pro gramme Loading laundry Notes Please read the information in the Safety Page 4 and Preventing material damage Page 11 sec tions to ensure that you use the appliance safely T...

Page 35: ... Page 11 sec tions to ensure that you use the appliance safely Do not use the measuring aid for liquid detergent for gel detergents washing powder or if Prewash or Ready in time are activated Requirement Find out the optimum dosage for detergent and care product Page 32 1 Pull out the detergent drawer 2 Pour in detergent Detergent drawer Page 20 3 If required add the care product 4 Push in the det...

Page 36: ... to ensure that you use the appli ance safely 1 Press Start Nachlegen The appliance is paused and checks whether it is possible to add or remove laundry Take note of the programme status 2 Add or remove laundry 3 Close the door 4 Press Start Nachlegen Cancelling the programme Once the programme has started you can cancel it at any time Note Please read the information in the Safety Page 4 and Prev...

Page 37: ...ntentionally using the controls Activating the childproof lock Press and hold the two 3 Sek buttons for approx 3 seconds a The display shows a The controls are locked a The childproof lock remains active even after the appliance has been switched off Deactivating the childproof lock Requirement To deactivate the childproof lock the appliance must be switched on Press and hold the two 3 Sek buttons...

Page 38: ... your appliance Basic setting Programme pos ition Value Description End signal 2 0 off 1 quiet 2 medium 3 loud 4 very loud Set the volume of the signal at the end of the programme Button signal 3 0 off 1 quiet 2 medium 3 loud 4 very loud The volume of the audible signal emitted when the buttons are pressed Drum cleaning re minder 5 ON OFF Activate or deactivate the reminder to clean the drum ...

Page 39: ...sidue spray residue or other residues im mediately Fresh deposits are easier to remove without leaving any residue Keep the appliance door and detergent drawer open after use This allows the resid ual water to dry redu cing odours in the ap pliance Cleaning the drum If you often wash at a washing tem perature of 40 C and lower or the appliance has not been used for a long period clean the drum CAU...

Page 40: ...leaning the opening for the deter gent drawer 7 Push in the detergent drawer Descaling If you add detergent correctly you do not need to descale your appliance If you still wish to use descaler follow the manufacturer s instructions for use ATTENTION The use of unsuitable descaling agents e g for coffee machines may damage the appliance For this appliance only use de scaling agents that are availa...

Page 41: ...information in the Safety Page 4 and Prevent ing material damage Page 11 sec tions to ensure that you use the appli ance safely 1 Turn off the water tap 2 Switch off the device 3 Disconnect the appliance s mains plug from the power supply 4 Open the maintenance flap 5 Remove the maintenance flap 6 Slide a receptacle under the open ing 7 Take the drain hose out of the holder ...

Page 42: ...er Cleaning the drain pump Note Please read the information in the Safety Page 4 and Prevent ing material damage Page 11 sec tions to ensure that you use the appli ance safely Requirement The drain pump is empty Page 41 1 Since water may remain in the drain pump remove the pump cap carefully 2 Clean the interior the thread on the pump cap and the pump hous ing 3 Make sure that the impeller in the ...

Page 43: ... 1 litre of water into compart ment II 5 Start the Abpumpen programme Cleaning the water outlet hose at the siphon If the water outlet hose at the siphon is dirty or the detergent solution is not being pumped out you must clean these 1 Switch off the appliance 2 Disconnect the appliance s mains plug from the power supply 3 Loosen the hose clamp and care fully remove the water outlet hose Residual ...

Page 44: ...liance s mains plug from the power supply Cleaning the filter on the tap Note Please read the information in the Safety Page 4 and Prevent ing material damage Page 11 sec tions to ensure that you use the appli ance safely Requirement The water inlet hose is empty 1 Remove the water inlet hose from the tap 2 Clean the filter with a small brush 3 Connect the water inlet hose and check for leaks Clea...

Page 45: ...nd servicing en 45 1 Disconnect the hose from the rear of the appliance 1 2 2 Use pliers to remove the filter 3 Clean the filter with a small brush 4 Reinsert the filter 5 Connect the hose and check for leaks 2 1 ...

Page 46: ... Energy saving mode is act ive Press any button a The symbol lights up again E 36 10 Drain pipe or water outlet hose is blocked Clean the drain pipe and the water outlet hose Drain pipe or water drain hose is caught or jammed Ensure that the drain pipe and wa ter drain hose are not kinked or trapped Drain pump is blocked Cleaning the drain pump Page 41 The water outlet hose is con nected too high ...

Page 47: ... the door again 2 Remove any trapped laundry 3 Close the door 4 Press Start Nachlegen to start the programme flashes Door is not closed 1 Close the door 2 Press Start Nachlegen to start the programme All other error codes Malfunction Call the after sales service Customer Service Page 56 Malfunctions Fault Cause troubleshooting The appliance is not work ing The mains plug of the power cord is not p...

Page 48: ...amme status is Rinse Hold Page 36 The temperature is too high Wait until the temperature has dropped Cancelling the programme Page 36 Water level is too high Start the Abpumpen programme Power failure Open the door using the emergency release Emergency release Page 54 The water is not draining Drain pipe or water outlet hose is blocked Clean the drain pipe and the water outlet hose Drain pipe or w...

Page 49: ...Clean the filters in the water in flow Page 44 The tap is turned off Turn on the tap The water inlet hose is kinked or jammed Ensure that the water inlet hose is not kinked or jammed The spin cycle runs several times The unbalanced load detec tion system eliminates an im balance by repeatedly redis tributing the laundry Not a fault no action required Note When loading where possible place large an...

Page 50: ...es not turn water does not flow in Load detection is active Not a fault no action required Note The load detection can take up to two minutes Heavy foam build up Detergent dosage is too high Immediate measure Mix one table spoon of fabric softener with 0 5 litres of water and pour the mixture into the left hand compartment not for outdoor clothing sportswear or items stuffed with down Reduce the a...

Page 51: ...ing noise Loud noises during the spin cycle Appliance is not correctly aligned Aligning the appliance The appliance feet are not fixed Secure the appliance feet Aligning the appliance Transit bolts have not been removed Removing the transit bolts Banging noises rattling in the drain pump Foreign bodies have got into the drain pump Cleaning the drain pump Page 41 Slurping rhythmical suction noise T...

Page 52: ...ribute the laundry in the drum Note Where possible mix large and small items in the drum Different sized items of laundry distribute themselves better during the spin cycle Start the Schleudern programme Unbalance load detection system is using a reduced spin speed to eliminate an unbalance Redistribute the laundry in the drum Note Where possible mix large and small items in the drum Different siz...

Page 53: ...hose is not con nected correctly Connect the water outlet hose cor rectly Water outlet connection types Odours Fault Cause troubleshooting Odours have formed in the appliance Humidity and detergent residue may promote the formation of bacteria Cleaning the drum Page 39 If you are not using the appliance leave the door and detergent drawer open so that residual water can evaporate ...

Page 54: ...ion storage and disposal Transportation storage and disposal Transportation storage and disposal You can find out here how to prepare your appliance for transportation and storage You will also find out how to dispose of old appliances Removing the appliance 1 Turn off the tap 2 Emptying the water inlet hose Page 44 3 Switch off the appliance 4 Unplug the appliance s mains plug 5 Drain the remaini...

Page 55: ... Children can lock themselves in the appliance thereby putting their lives at risk Do not install the appliance behind a door as this may obstruct the ap pliance door or prevent it from opening With redundant appliances unplug the power cord Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close 1 Unplug the appliance from ...

Page 56: ...ary or accessory parts that were not genuine parts and then resulted in a defect Function relevant genuine spare parts according to the corresponding Eco design Order can be obtained from Customer Service for a period of at least 10 years from the date on which your appliance was placed on the market within the European Eco nomic Area Note Under the terms of the manu facturer s warranty the use of...

Page 57: ... 7 0 3 29 1 070 80 0 44 1400 53 Pflegel eicht 40 C 4 0 2 29 0 770 63 0 43 1200 30 Schnell Mix 40 C 4 0 1 00 0 620 44 0 41 1400 55 Wolle 30 C 2 0 0 41 0 220 40 0 22 800 25 1 Due to the influence of water pressure hardness and inlet temperature ambient temperature type amount and soiling of laundry detergent used fluctuations in the power supply and the se lected additional functions the actual valu...

Page 58: ...ns More information about your model can be found online at https en ergylabel bsh group com1 This web address is linked to the official EU EPREL product database At the time of printing its web address had not yet been published Please then fol low the instructions on searching for models The model identifier is made up of the characters before the slash in the product number E Nr on the rating p...

Page 59: ......

Page 60: ... 9001543753 9001543753 000717 en BSH Hausgeräte GmbH Carl Wery Straße 34 81739 München GERMANY www siemens home bsh group com Manufactured by BSH Hausgeräte GmbH under Trademark License of Siemens AG ...

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