background image

en 

Childproof lock

30

13.14 Switching off the appli-

ance

1.

Turn the programme selector to

Aus

  .

2.

Wipe the rubber gasket dry and re-
move any foreign objects.

3.

Leave the appliance door and de-
tergent drawer open so that resid-
ual water can evaporate.

14 Childproof lock

Secure your appliance against being
operated unintentionally using the
controls.

14.1 Activating the childproof

lock

Press and hold the two 

⁠ 

 3 Sek.

buttons for approx. 3 seconds.

a

The display shows 

.

a

The controls are locked.

a

The childproof lock remains active
even after the appliance has been
switched off and in the event of a
power failure.

14.2 Deactivating the child-

proof lock

Requirement:

 To deactivate the

childproof lock, the appliance must
be switched on.

Press and hold the two 

⁠ 

 3 Sek.

buttons for approx. 3 seconds.
So that the programme currently
running is not cancelled, the pro-
gramme selector must be set to
the initial programme.

a

 goes out in the display.

15 Basic settings

You can configure the basic settings
for your appliance to meet your
needs.

Note: 

You can find further information

in the digital instruction manual by
scanning the QR code in the table of
contents or on www.siemens-
home.bsh-group.com .

16 Cleaning and servi-

cing

To keep your appliance working effi-
ciently for a long time, it is important
to clean and maintain it carefully.

Note: 

You can find further information

in the digital instruction manual by
scanning the QR code in the table of
contents or on www.siemens-
home.bsh-group.com .

16.1 Cleaning the drum

CAUTION

Risk of injury!

Permanently washing at low temper-
atures and a lack of ventilation for
the appliance may damage the drum
and cause injury.

Regularly run a programme for
cleaning the drum or wash at tem-
peratures of at least 60 °C.

Summary of Contents for WM14N0G2

Page 1: ...ne WM14N0G2 en User manual and installation instructions Register your product on My Siemens and discover exclusive services and offers siemens home bsh group com welcome The future moving in Siemens Home Appliances ...

Page 2: ... electricity supply 16 5 Familiarising yourself with your appliance 17 5 1 Appliance 17 5 2 Detergent drawer 18 5 3 Control panel 18 6 Before using for the first time 19 6 1 Starting an empty washing cycle 19 7 Display 20 8 Buttons 22 9 Programmes 23 10 Accessories 26 11 Laundry 26 11 1 Preparing the laundry 26 12 Detergents and care products 27 13 Basic operation 27 13 1 Switching on the applianc...

Page 3: ...awer 31 16 3 Cleaning the drain pump 32 17 Troubleshooting 35 17 1 Emergency release 44 18 Transportation storage and disposal 44 18 1 Removing the appliance 44 18 2 Inserting the transit bolts 44 18 3 Using the appliance again 44 18 4 Disposing of old appliance 45 19 Customer Service 45 19 1 Product number E Nr and production number FD 45 19 2 AQUA STOP guarantee 46 20 Consumption values 47 21 Te...

Page 4: ...cts suitable for washing machines In private households and in enclosed spaces in a domestic en vironment Up to an altitude of max 4000 m above sea level 1 3 Restriction on user group This appliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience and or knowledge provided that they are supervised or have been instr...

Page 5: ...e e g a timer or remote control When the appliance is installed the mains plug of the power cord must be freely accessible If free access is not possible an all pole isolating switch must be installed in the permanent elec trical installation according to the installation regulations When installing the appliance check that the power cable is not trapped or damaged If the insulation of the power c...

Page 6: ...i ances may tip over WARNING Risk of suffocation Children may put packaging material over their heads or wrap themselves up in it and suffocate Keep packaging material away from children Do not let children play with packaging material CAUTION Risk of injury The appliance may vibrate or move when in use Place the appliance on a clean even solid surface Align the appliance using the appliance feet ...

Page 7: ... use the appliance in enclosed spaces Never expose the appliance to intense heat or humidity Do not use steam or high pressure cleaners hoses or sprays to clean the appliance WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk Do not install the appliance behind a door as this may obstruct the appliance door or prevent it from opening Wi...

Page 8: ...t on or lean against the open door Do not sit on or lean against the appliance door Do not place any objects on the appliance door Reaching into the drum while it is still turning may cause hand in juries Wait for the drum to come to a complete stop before reaching inside CAUTION Risk of scalding When you wash at high temperatures the detergent solution gets hot Do not touch the hot detergent solu...

Page 9: ...ust be re placed by the manufacturer the manufacturer s Customer Ser vice or a similarly qualified person in order to prevent any risk An ingress of moisture can cause an electric shock Do not use steam or high pressure cleaners hoses or sprays to clean the appliance WARNING Risk of injury The use of non original spare parts and non original accessories is dangerous Only use the manufacturer s ori...

Page 10: ...exten sions valves or similar Make sure that the valve housing for the water inlet hose does not come into contact with its sur roundings and is not subjected to any external forces Ensure that the inner diameter of the water tap is at least 17 mm Make sure that the length of the thread on the connection to the water tap is at least 10 mm If the water pressure is too high or too low the appliance ...

Page 11: ...i cient Observe the dosage recom mendation from the detergent manufacturer Reduce the washing temperature for lightly and normally soiled laundry a At lower temperatures the appli ance consumes less energy For light to normal soiling lower tem peratures than indicated on the care label are also sufficient Set the maximum spin speed if you want to dry the laundry in the tumble dryer afterwards a Th...

Page 12: ...ate the appliance with incomplete or defective accessor ies Replace the accessories in ques tion before operating the appli ance Accessories Page 26 Note The appliance has been tested at the factory to check it is in working order As a result water stains may remain in the appliance These marks will disappear after the first wash cycle The delivery consists of the following Washing machine Accompa...

Page 13: ...thickness of 30 mm which is screwed tightly to the floor Kitchen unit Only install the appliance under neath a continu ous worktop that is securely con nected to adja cent cabinets Required niche width 60 cm Against a wall Do not trap the hoses between the wall and the appliance 4 4 Removing the transit bolts The appliance is secured for trans portation using transit bolts on the rear of the appli...

Page 14: ...inlet hose WARNING Risk of electric shock The appliance contains live parts Touching live parts is dangerous Do not immerse the electrical AquaStop valve in water 1 Connect the water inlet hose to a tap 26 4 mm 3 4 2 Open the water tap carefully and check that the connection points are tight Water outlet connection types This information is intended to help you to connect this appliance to the wat...

Page 15: ... 24 40 mm hose clamp Sink Fix and secure the water outlet hose with an el bow Page 26 Plastic pipe with rubber sleeve Fix and secure the water outlet hose with an el bow Page 26 4 6 Aligning the appliance In order to reduce noise and vibra tion and to prevent the appliance from moving align the appliance cor rectly 1 Loosen the lock nuts using a WAF 17 wrench by turning it in a clock wise directio...

Page 16: ...lectricity supply Note Your electrical domestic install ation for this appliance must comply with the local legal provisions and safety regulations and should in clude a residual current circuit breaker 1 Insert the mains plug of the appli ance s power cable in a socket nearby The connection details of the appli ance can be found under Tech nical data Page 48 2 Check the mains plug is inserted pro...

Page 17: ...rts of your appliance here 1 2 4 6 3 5 8 7 7 On certain models specific details such as the colour and shape may differ from those pictured 1 Maintenance flap for the drain pump Page 32 2 Door 3 Detergent drawer Page 18 4 Control panel Page 18 5 Water outlet hose Page 14 6 Power cord Page 16 7 Transit bolts Page 13 8 Water inlet hose Page 14 ...

Page 18: ...mpartment Fabric softener Liquid starch Waterproofing agent 3 Compartment I Detergent for prewash Hygiene detergent 5 3 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status 2 3 1 1 4 4 1 Programmes Page 23 2 Programme selector Page 27 3 Display Page 20 4 Buttons Page 22 ...

Page 19: ...detergent drawer 4 Pour standard washing powder into compartment II To prevent foaming use only half of the amount of detergent recom mended by the detergent manufac turer for light soiling Do not use detergent suitable for woollens or delicates 5 Push in the detergent drawer 6 Press Start Nachlegen Start Reload to start the programme a The display shows the remaining programme duration a After th...

Page 20: ...time Buttons Page 22 7 0 kg 1 Recommended load The maximum load capacity for the selec ted programme in kg 1400 Spin speed Set spin speed in rpm Buttons Page 22 0 No final spin only draining Rinse Hold no draining Start Pause Start cancel or pause Lights up The programme is running and can be cancelled or paused Flashes The programme can be star ted or continued Wash Programme status Rinse Program...

Page 21: ...ctivated and the appliance has been operated Deactivating the childproof lock Page 30 varioSpeed Short wash activated Buttons Page 22 Door Lights up The door is locked and can not be opened Flashes The door is not closed prop erly Off The door is unlocked and can be opened Tap No water pressure The water pressure is too low E 35 10 1 Error Error code error display signal 1 Example ...

Page 22: ...tion increases The washing result is not affected by this Fertig in Ready in Up to 24 hours Set the programme end The programme duration is already in cluded in the set number of hours Once the programme has started the programme duration is displayed Schleudern Spin 1400 Adjust the spin speed or activate Rinse Hold If is selected the water is not drained at the end of the washing cycle and the sp...

Page 23: ... to the best possible washing performance class according to the legal requirements For this programme the washing temperature is automatically adjusted depending on the load size in order to achieve the best possible energy effi ciency with the best possible washing result You cannot change the washing temperature Programme setting Note The temperature cannot be adjusted in this programme and is ...

Page 24: ...fabrics Suitable for lightly soiled laundry Programme setting Max 40 C Max 1400 rpm 4 0 Fein Seide Delicate Silk Wash delicate washable items made from silk vis cose and synthetic fabrics Use a detergent that is suitable for delicates or silk Note Wash especially delicate items or items with hooks eyelets or clips in a mesh laundry bag Programme setting Max 30 C Max 800 rpm 2 0 Wolle Wool Hand or ...

Page 25: ...tting Max 1400 rpm Super 15 30 Quick 15 30 Wash items made from cotton or synthetic or blen ded fabrics Short programme for small items of lightly soiled laundry The programme duration is approx 30 minutes If you wish to reduce the programme duration to 15 minutes activate vario Speed The maximum load is reduced to 2 0 kg Programme setting Max 30 C Max 1200 rpm 4 0 1 vario Speed activated ...

Page 26: ...l the appliance at a raised height so that it can be easily loaded and unloaded WZWP20W 11 Laundry Note You can find further information in the digital instruction manual by scanning the QR code in the table of contents or on www siemens home bsh group com 11 1 Preparing the laundry ATTENTION Objects remaining in the laundry may damage the laundry and the drum Remove all items from any pock ets in...

Page 27: ...d deter gents Do not mix detergent and fabric softener Do not use products that have ex pired or are highly congealed Do not use products containing solvents caustic agents or volatile substances e g bleach Use dyes sparingly as salt may damage stainless steel Do not use bleaching agents in the appliance operation 13 Basic operation operation Note You can find further information in the digital in...

Page 28: ...the detergent drawer 13 6 Adding detergent and care product Notes Do not use the measuring aid for liquid detergent for gel detergents washing powder or if Prewash or Ready in time are activated Observe the information about de tergents and care products Page 27 1 Pull out the detergent drawer 2 Pour in detergent Detergent drawer Page 18 3 If required add the care product 4 Push in the detergent d...

Page 29: ...y 1 Press Start Nachlegen The appliance pauses Note If appears it is not pos sible to add laundry When goes out it is possible to add laundry 2 Open the appliance door 3 Add or remove laundry 4 Close the appliance door 5 Press Start Nachlegen 13 11 Cancelling the pro gramme 1 Press Start Nachlegen 2 Open the appliance door The appliance door remains locked for safety reasons if the temperature and...

Page 30: ... approx 3 seconds So that the programme currently running is not cancelled the pro gramme selector must be set to the initial programme a goes out in the display 15 Basic settings You can configure the basic settings for your appliance to meet your needs Note You can find further information in the digital instruction manual by scanning the QR code in the table of contents or on www siemens home b...

Page 31: ...using all purpose washing powder 16 2 Cleaning the detergent drawer 1 Pull out the detergent drawer 2 Press down on the insert and re move the detergent drawer 3 Pull out the insert upwards 4 Clean the detergent drawer and in sert with water and a brush and then dry them 5 Fit the insert and click it into place 6 Clean the opening for the deter gent drawer 7 Push in the detergent drawer ...

Page 32: ...liance s mains plug from the power supply 4 Open and remove the service flap 1 2 5 Slide a sufficiently large container under the opening 6 Take the drain hose out of the holder 7 CAUTION Risk of scalding When you wash at high temperat ures the detergent solution gets hot Do not touch the hot detergent solution To allow the detergent solution to flow out into the container remove the sealing cap 8...

Page 33: ...w the pump cap carefully The filter insert in the pump housing may become stuck due to coarse particles of dirt Loosen the dirt and remove the filter insert 2 Clean the interior the thread on the pump cap and the pump hous ing The pump cap is comprised of two parts which can be taken apart for cleaning 3 Insert the pump cap Ensure that the parts of the pump cap are correctly as sembled ...

Page 34: ...en Cleaning and servicing 34 4 Screw the pump cap as far as it will go 90 The handle on the pump cap must be in a vertical position 5 Insert and close the service flap 2 1 ...

Page 35: ... saving mode is active Press any button a The symbol lights up again E 30 80 Drain pipe or water outlet hose is blocked Clean the drain pipe and the water outlet hose Drain pipe or water drain hose is caught or jammed Ensure that the drain pipe and water drain hose are not kinked or trapped Drain pump is blocked Cleaning the drain pump Page 32 The water outlet hose is connected too high Install th...

Page 36: ... items of laundry distribute themselves better during the spin cycle E 30 10 and or The water pressure is low No remedial action possible The filter in the water inflow is blocked Clean the water inflow filter The tap is turned off Turn on the tap The water inlet hose is kinked or jammed Ensure that the water inlet hose is not kinked or jammed Water level measurement system is defective Note With ...

Page 37: ...programme All other error codes Malfunction Call the after sales service Customer Service Page 45 E 30 20 Solenoid valve defective Call the after sales service Customer Service Page 45 Detergent dosage is too high Reduce the amount of detergent for the next wash ing cycle with the same load Additional water is added Do not add any extra water to the appliance while it is operating The appliance is...

Page 38: ...the programme when the programme status is Rinse Hold Page 29 The temperature is too high Wait until the temperature has dropped Cancelling the programme Page 29 Water level is too high Select a suitable programme for draining Programmes Page 23 Power failure Open the door using the emergency release Emergency release Page 44 The water is not drain ing Drain pipe or water outlet hose is blocked Cl...

Page 39: ... pump cap is screwed in all the way into the appliance The handle on the pump cap must be in a vertical position Water is not flowing in Detergent is not being dispensed You have not pressed Start Nachlegen Press Start Nachlegen The filter in the water inflow is blocked Clean the water inflow filter The tap is turned off Turn on the tap The water inlet hose is kinked or jammed Ensure that the wate...

Page 40: ...quired Residual water is present in the com partment Insert in compartment is blocked Cleaning the detergent drawer Page 31 Vibrations and move ment of the appliance whilst spinning Appliance is not correctly aligned Aligning the appliance Page 15 The appliance feet are not fixed Secure the appliance feet Aligning the appliance Page 15 Transit bolts have not been removed Removing the transit bolts...

Page 41: ...b uted Redistribute the laundry in the drum Note Where possible mix large and small items in the drum Different sized items of laundry distribute themselves better during the spin cycle Start the Schleudern programme Rushing hissing noise Water is flushed under pressure into the detergent drawer Not a fault normal operating noise Loud noises during the spin cycle Appliance is not correctly aligned...

Page 42: ...et hose is blocked Clean the drain pipe and the water outlet hose Drain pipe or water drain hose is caught or jammed Ensure that the drain pipe and water drain hose are not kinked or trapped The unbalanced load detection system has interrupted the spin cycle because the laundry is unevenly distrib uted Redistribute the laundry in the drum Note Where possible mix large and small items in the drum D...

Page 43: ...y Connecting the water inlet hose Page 14 2 Tighten the screw connection Water is leaking out at the water outlet hose The water outlet hose is damaged Replace the damaged water outlet hose Water outlet hose is not connected correctly Connect the water outlet hose correctly Water outlet connection types Page 14 Odours have formed in the appliance Humidity and detergent residue may promote the form...

Page 44: ...the appliance Note You can find further information in the digital instruction manual by scanning the QR code in the table of contents or on www siemens home bsh group com 1 Turn off the tap 2 Empty the water inlet hose 3 Switch off the appliance 4 Unplug the appliance s mains plug 5 Drain the water Cleaning the drain pump Page 32 6 Detach the hoses 18 2 Inserting the transit bolts Secure the appl...

Page 45: ...roughout the EU 19 Customer Service If you have any queries on use are unable to rectify faults on the appli ance yourself or if your appliance needs to be repaired contact Cus tomer Service Function relevant genuine spare parts according to the corresponding Eco design Order can be obtained from Customer Service for a period of at least 10 years from the date on which your appliance was placed on...

Page 46: ...must be connected to the power supply The liability guarantee is valid for the service life of the appliance A claim can only be made under the guarantee if the appliance has been correctly installed and con nected with Aqua Stop according to our instructions this also in cludes correctly fitting the Aqua Stop extension genuine access ory Our guarantee does not cover defective supply lines or fitt...

Page 47: ...0 292 30 0 24 1400 57 00 Baum wolle 20 C 7 0 2 59 0 290 80 0 23 1400 53 00 Baum wolle 40 C 7 0 2 59 1 050 80 0 44 1400 53 00 Baum wolle 60 C 7 0 2 59 1 300 80 0 56 1400 53 00 Baumwolle Vor wäsche 40 C 7 0 3 29 1 070 80 0 44 1400 53 00 Pflegel eicht 40 C 4 0 2 29 0 770 63 0 43 1200 30 00 Schnell Mix 40 C 4 0 1 00 0 620 44 0 41 1400 55 00 Wolle 30 C 2 0 0 41 0 220 40 0 22 800 25 00 1 Due to the infl...

Page 48: ...ngth of the wa ter inlet hose 150 cm Length of the wa ter outlet hose 150 cm Length of the power cord 160 cm 1 Depending on the appliance spe cifications You can find more information about your model online at https eprel ec europa eu 1 This web address is linked to the official EU EPREL product database Please then follow the instructions on searching for the model The model identifier is made u...

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Page 52: ...hen GERMANY www siemens home bsh group com Valid within Great Britain Imported to Great Britain by BSH Home Appliances Ltd Grand Union House Old Wolverton Road Wolverton Milton Keynes MK12 5PT United Kingdom Manufactured by BSH Hausgeräte GmbH under the trademark licence of Siemens AG ...

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