Siemens WM12US60ES User Manual And Assembly Instructions Download

Page: 52 / 64

Troubleshooting

Fault

Cause

troubleshooting

lights up.

The temperature is too high.

▶

Wait until the temperature has
dropped.

▶

→

"Cancelling the programme",

Page 39

Water level is too high.

▶

Start the

programme.

Laundry is caught in the
door.

Open the door again.

Remove any trapped laundry.

Close the door.

Press

inicio pausa + carga

to start

the programme.

flashes.

Door is not closed.

Close the door.

Press

inicio pausa + carga

to start

the programme.

All other error codes.

Malfunction

▶

Call the after-sales service.

→

"Customer Service", Page 61

Malfunctions

Fault

Cause

troubleshooting

The appliance is not work-
ing.

The mains plug of the power
cord is not plugged in.

▶

Connect the appliance to the power
supply.

The circuit breaker is faulty.

▶

Check the circuit breaker in the
fuse box.

There has been a power cut.

▶

Check whether the lighting in your
kitchen or other appliances are
working.

The programme does not
start.

You have not pressed

inicio

pausa + carga

▶

Press

inicio pausa + carga

Door is not closed.

Close the door.

Press

inicio pausa + carga

to start

the programme.

Childproof lock is activated.

▶

→

"Deactivating the childproof

lock", Page 40

termin.

is activated.

▶

Check whether

termin.

is activ-

ated.

→

"Buttons", Page 24

Laundry is caught in the
door.

Open the door again.

Remove any trapped laundry.

Close the door.

Summary of Contents for WM12US60ES

Page 1: ...ine WM12US60ES en User manual and assembly instructions Register your product on My Siemens and discover exclusive services and offers siemens home bsh group com welcome The future moving in Siemens Home Appliances ...

Page 2: ...paring the laundry 33 Sorting laundry 34 Degrees of soiling 34 Care symbols on the care labels 34 Detergents and care products 35 Detergent recommendation 35 Detergent dosage 36 Basic operation 36 Switching on the appliance 36 Setting a programme 37 Adjusting the programme set tings 37 Loading laundry 37 Adding detergent and care product 38 Starting the programme 38 Adjusting the Ready in time bef...

Page 3: ...g nal 50 Malfunctions 52 Noise 55 Problem with results 56 Leakage 58 Odours 58 Emergency release 59 Transportation storage and disposal 59 Removing the appliance 59 Inserting the transit bolts 59 Using the appliance again 60 Disposing of old appliance 60 Customer Service 61 Product number E Nr and pro duction number FD 61 Consumption values 62 Technical specifications 63 ...

Page 4: ...rmation safe for future reference or for the next owner Check the appliance after unpacking it Do not connect the ap pliance if it has been damaged in transit Intended use Read the information on intended use to ensure that you use the appliance correctly and safely Only use this appliance According to this installation and instruction manual For washing machine washable fabrics and hand washable ...

Page 5: ...k Improper installation is dangerous Connect and operate the appliance only in accordance with the specifications on the rating plate Connect the appliance to a power supply with alternating current only via a properly installed socket with earthing The protective conductor system of the domestic electrical installation must be properly installed The installation must have a sufficiently large cro...

Page 6: ...f ted Do not lift the appliance on your own If this appliance is not correctly installed in a washer dryer stack the installed appliance may fall Only stack the dryer on a washing machine using the con nection kit from the dryer manufacturer No other installa tion method is permitted Do not install the appliance in a washer dryer stack if the dryer manufacturer does not offer a suitable connection...

Page 7: ...pliance may lead to cuts Do not touch the sharp edges on the appliance Wear protective gloves when installing and transporting the appliance Safe use Follow these safety instructions when using the appliance WARNING Risk of electric shock If the appliance or the power cord is damaged this is danger ous Never operate a damaged appliance Never pull on the power cord to unplug the appliance Al ways u...

Page 8: ... longer close WARNING Risk of suffocation Children may breathe in or swallow small parts causing them to suffocate Keep small parts away from children Do not let children play with small parts WARNING Risk of poisoning Detergents and care products may result in poisoning if con sumed If accidentally swallowed seek medical advice Keep detergents and care products out of the reach of chil dren WARNI...

Page 9: ...wash at high temperatures the detergent solution gets hot Do not touch the hot detergent solution CAUTION Risk of chemical burns If the detergent drawer is opened detergent and care products may spray out from the appliance Contact with eyes or skin may cause irritation Rinse eyes and or skin thoroughly with clean water if they come into contact with detergents or care products If accidentally swa...

Page 10: ...gress of moisture can cause an electric shock Do not use steam or high pressure cleaners hoses or sprays to clean the appliance WARNING Risk of injury The use of non original spare parts and non original accessor ies is dangerous Only use the manufacturer s original spare parts and ori ginal accessories WARNING Risk of poisoning Poisonous fumes may be given off if you use cleaning agents that cont...

Page 11: ... elements such as adapters extensions valves or similar Ensure that the inner diameter of the water tap is at least 17 mm Make sure that the length of the thread on the connection to the water tap is at least 10 mm If the water pressure is too high or too low the appliance may not be able to operate properly Make sure that the water pres sure in the water supply system is min 100 kPa 1 bar and max...

Page 12: ...ogramme set tings If you adjust the programme set tings for a programme the display shows the expected consumption Add Page 36 detergent based on the laundry s degree of soiling For light to normal soiling a smal ler amount of detergent is suffi cient Observe the dosage recom mendation from the detergent manufacturer Reduce the washing temperature for lightly and normally soiled laundry At low tem...

Page 13: ...he door Installation and connection Installation and connec tion Installation and connection You can find out where and how best to install your appliance here You will also learn how to connect the ap pliance to the water and power sup ply Unpacking the appliance 1 Remove any packaging and pro tective covers completely from the appliance 2 Check the appliance for visible damage 3 ATTENTION Object...

Page 14: ...ashing machine 2 Accompanying documents 3 Water inlet hose 4 Cover caps Requirements for the installa tion location The appliance may wander when it spins Observe the instructions for the installation location Note Please read the information in the Safety Page 4 and Prevent ing material damage Page 11 sec tions to ensure that you use the appli ance safely ...

Page 15: ...ay leak out if the appliance is tilted at an angle greater than 40 Tilt the appliance carefully Installation location Requirements On a base Secure the appliance with fixing brackets Page 32 Installation location Requirements On a wooden joist floor Place the appliance on a water resistant wooden board which is screwed tightly to the floor The wooden board should be at least 30 mm thick In a kitch...

Page 16: ...onnection 16 2 Unscrew and remove all four screws for the transit bolts with a WAF 13 wrench 3 Pull the power cord out of the holder 4 Remove the four sleeves 5 Put on the four cover caps 6 Press down on the four cover caps ...

Page 17: ...sure that you use the appli ance safely ATTENTION When draining the water outlet hose is subject to water pressure and may come loose from the installed con nection point Secure the water outlet hose against unintentional loosening Drainage into a si phon Secure the connec tion point with a 24 40 mm hose clamp Drainage into a wash basin Fix and secure the wa ter outlet hose with an elbow Page 32 D...

Page 18: ...al damage Page 11 sec tions to ensure that you use the appli ance safely 1 Loosen the lock nuts using a WAF 17 wrench by turning it in a clock wise direction 2 To align the appliance turn the ap pliance feet Check that the appli ance is level using a spirit level All appliance feet must stand firmly on the ground 3 Screw the lock nuts tightly against the housing using a WAF 17 wrench In doing so h...

Page 19: ...urself with the parts of your appliance Appliance You can find an overview of the parts of your appliance here 1 2 4 6 3 5 7 7 On certain models specific details such as the colour and shape may differ from those pictured 1 Maintenance flap for the drain pump Page 45 2 Door 3 Detergent drawer Page 20 4 Controls Page 20 5 Water outlet hose Page 17 6 Power cord Page 17 7 Transit bolts Page 15 ...

Page 20: ...drawer 2 3 1 1 Manual dosing compartment 2 Dispenser for fabric softener 3 Dispenser for detergent Controls The controls are used to configure all functions of your appliance and to obtain information about the operating status 2 3 1 1 4 1 Programmes Page 26 2 Programme selector Page 36 3 Display Page 21 4 Buttons Page 24 ...

Page 21: ... Recommended load The maximum load capacity for the selected pro gramme in kg 1200 Spin speed Set spin speed in rpm Buttons Page 24 0 No final spin only draining Rinse Hold no draining 90 Temperature Set temperature in C Buttons Page 24 cold Start Pause Start cancel or pause Lights up The programme is running and can be cancelled or paused Flashes The programme can be started or contin ued Wash Pr...

Page 22: ...he outer tub Cleaning the drum Page 43 Dispenser for liquid de tergent Lights up The intelligent dosing system for liquid detergent is activated Flashes The fill level of the dispenser is below the minimum level Intelligent dosing system Page 40 liquid detergent Dispenser for fabric softener Lights up The intelligent dosing system for fabric softener is activated Flashes The fill level of the disp...

Page 23: ...rogramme duration is extended Door Lights up The door is locked and cannot be opened Flashes The door is not closed properly Off The door is unlocked and can be opened Tap No water pressure Error code Fault display Signal Page 50 The water pressure is too low Detergent drawer The detergent drawer has not been pushed in fully Error code Fault display Signal Page 50 E 60 2B 1 Error Error code error ...

Page 24: ...s the button for approx three seconds to set the basic dosage Intelligent dosing system Page 40 termin Ready In 1 24 hours Set the programme end The programme duration is already included in the set number of hours Once the programme has started the pro gramme duration is displayed Note Use the button to adjust the basic dosage C Temperature 90 C Adjust the temperature in C Spin 1200 Adjust the sp...

Page 25: ...eactivate prewash e g for washing heavily soiled laundry Note If the intelligent dosing system is activated the detergent will be dispensed automatically for the prewash and the main wash If the intelligent dosing system is deactivated place the detergent for the prewash directly in the drum ...

Page 26: ...old prelav i Dos i Dos algodón algodão Cot tons Wash hard wearing items made from cotton linen or blended fabrics Also suitable as a short programme for nor mally soiled laundry when you activate varioSpeed If varioSpeed is activated the maximum load capacity is reduced to 5 kg 9 90 1200 algodón color algodão cor Cottons Colour Wash hard wearing items made from cotton linen or blended fabrics Ener...

Page 27: ...e best possible energy efficiency the op timum washing temperature for this pro gramme was saved The washing temperature is activated and cannot be changed 9 1200 sintéticos Easy Care Wash items made from synthetic or blended fabrics 4 60 1200 mix Mixed Fabrics Wash items made from cotton linen or syn thetic or blended fabrics Suitable for lightly soiled laundry 4 60 1200 delicado seda Delic ate S...

Page 28: ...auses Use a detergent that is suitable for wool 2 40 800 Rinse Rinses and then spins the laundry and then drains the water 1200 Spin Drain Spins and drains the water If you only want to drain the water activate 0 The laundry is not spun 1200 automático Auto matic Wash hard wearing items made from cotton synthetic or blended fabrics The degree of soiling and the type of fabric are automatically det...

Page 29: ...he following cases Before using the appliance for the first time If you regularly wash at temperatures of 40 C or lower After a prolonged period of non use Use washing powder or a detergent contain ing bleach Halve the amount of detergent to avoid foam ing Do not use fabric softener Do not use liquid detergent or detergent that is intended for woollens or delicates Note The drum cleaning indicator...

Page 30: ... the detergent for outdoor fabrics in the manual dosing compartment If the pro gramme stops before the last rinse cycle add the waterproofing agent to the manual dosing compartment Press inicio pausa carga to resume the programme Detergent drawer Page 20 After treat the laundry in accordance with the manufacturer s instructions 1 40 800 camisas business Shirts Wash non iron shirts and blouses made...

Page 31: ...ip dry Use the delicado seda programme to wash shirts and blouses made from silk or delicate fabrics express 15 30 Rapid 15 30 Wash items made from cotton synthetic or blended fabrics Short programme for small items of lightly soiled laundry The programme duration is approx 30 minutes If you wish to reduce the programme dura tion to 15 minutes activate varioSpeed The maximum load is reduced to 2 k...

Page 32: ... hose 2 20 m 00353925 Elbow Secure the water outlet hose in place 00655300 Before using for the first time Before using for the first time Before using for the first time Prepare the appliance for use Starting an empty washing cycle Your appliance was inspected thor oughly before leaving the factory To remove any residual water run the first wash cycle without any laundry Note Please read the info...

Page 33: ...n wash all items that the man ufacturer has marked as machine washable on the care label and fab rics made from hand washable wool using your appliance Preparing the laundry ATTENTION Objects remaining in the laundry may damage the laundry and the drum Remove all items from any pock ets in your laundry before using the appliance To protect your appliance and the laundry prepare the laundry be fore...

Page 34: ...iling Degree of soiling Soiling Examples Light No dirt or stains are visible Laundry has absorbed odours Light summer clothing or sports clothing that has been worn for a just a few hours Normal Dirt or light stains are visible T shirts shirts or blouses are sweat soaked or have been worn a few times Towels or bedding that has been used for up to one week Heavy Dirt or stains are clearly visible T...

Page 35: ...ning solvents caustic agents or volatile substances e g bleach Use dyes sparingly as salt may damage stainless steel Do not use bleaching agents in the appliance Detergent recommendation This information helps you to choose the right detergent for your fabrics Detergent Fabrics Programme Temperature Standard detergent with op tical brighteners Heat resistant white fabrics made from cotton or linen...

Page 36: ...ard load of 4 5 kg Soiling Light Normal Heavy Water hardness Soft medium 40 ml 55 ml 80 ml Water hardness Hard very hard 55 ml 80 ml 105 ml The dosages can be found on the manufacturer s packaging If you are not using manual dosage adjust the dosage to the actual load If intelligent dosing is activated do not adjust the dosage to the actual load capacity The quantity of de tergent and fabric softe...

Page 37: ...een set Adjust the programme settings The programme settings are not saved permanently for the pro gramme Note The setting is saved if you ac tivate or deactivate the intelligent dosing system Loading laundry Notes Please read the information in the Safety Page 4 and Preventing material damage Page 11 sec tions to ensure that you use the appliance safely To prevent creasing take note of the maximu...

Page 38: ...This can take up to 2 minutes after which water enters the drum a The display shows either the pro gramme duration or the Ready in time a After the programme has ended the display shows End Adjusting the Ready in time before the programme starts You can readjust the selected Ready in time before the programme starts 1 Press inicio pausa carga 2 Press termin repeatedly until the display indicates t...

Page 39: ...rt the programme If the water level is high Start the or programme 3 Remove the laundry Resuming the programme when the programme status is Rinse Hold 1 Set the or programme 2 Press inicio pausa carga Unloading the laundry Note Please read the information in the Safety Page 4 and Prevent ing material damage Page 11 sec tions to ensure that you use the appli ance safely 1 Open the door 2 Remove the...

Page 40: ...tergent and fabric softener The optimum quantities of liquid de tergent and fabric softener are dis pensed automatically depending on the programme and settings The in telligent dosing system has been ac tivated at the factory for all the desig nated programmes Page 26 and can be deactivated for each one indi vidually In all other programmes you can manually add detergent Adding detergent and care...

Page 41: ...r 6 Adjust the basic dosage Page 41 Basic dosage You can adjust the preset basic dosages for liquid detergent and fab ric softener The basic dosage depends on the manufacturer s instructions for the de tergent the water hardness and the degree of soiling of the laundry Always set a basic dosage that cor responds to the dosage for a stand ard load of 4 5 kg Detergent dosage Page 36 ...

Page 42: ...mme pos ition Value Description End signal 2 0 off 1 quiet 2 medium 3 loud 4 very loud Set the volume of the signal at the end of the programme Button signal 3 0 off 1 quiet 2 medium 3 loud 4 very loud The volume of the audible signal emitted when the buttons are pressed Drum cleaning re minder 4 ON OFF Activate or deactivate the reminder to clean the drum Changing the basic settings 1 Set the pro...

Page 43: ...ay residue or other residues im mediately Fresh deposits are easier to remove without leaving any residue Keep the appliance door and detergent drawer open after use This allows the resid ual water to dry redu cing odours in the ap pliance Cleaning the drum If you often wash at a washing tem perature of 40 C and lower or the appliance has not been used for a long period clean the drum Run the limp...

Page 44: ... and do not immerse it in water Protect the electrical connection on the rear against water deter gent and fabric softener residue Clean the pump unit with a damp cloth 8 Clean the detergent drawer and the lid with a soft damp cloth or hand shower 9 Dry the detergent drawer lid and pump unit and reinsert them 10 Clean the inside of the detergent drawer housing ...

Page 45: ...ble from the manufacturer s website or our after sales service Cleaning the drain pump Clean the drain pump in the event of faults e g blockages or rattling noises Emptying the drain pump Note Please read the information in the Safety Page 4 and Prevent ing material damage Page 11 sec tions to ensure that you use the appli ance safely 1 Turn off the water tap 2 Switch off the device 3 Disconnect t...

Page 46: ...ling cap 9 Firmly press on the sealing cap 10 Insert the drain hose into the holder Cleaning the drain pump Note Please read the information in the Safety Page 4 and Prevent ing material damage Page 11 sec tions to ensure that you use the appli ance safely Requirement The drain pump is empty Page 45 1 Since water may remain in the drain pump remove the pump cap carefully 2 Clean the interior the t...

Page 47: ...me after you have emptied the drain pump 1 Turn on the tap 2 Insert the mains plug 3 Switch on the appliance 4 Pour 1 litre of water into the manual dosing compartment 5 Start the programme Cleaning the water outlet hose at the siphon If the water outlet hose at the siphon is dirty or the detergent solution is not being pumped out you must clean these 1 Switch off the appliance 2 Disconnect the ap...

Page 48: ... pro gramme 3 Start the programme and leave it to run for approx 70 seconds 4 Switch off the appliance 5 Disconnect the appliance s mains plug from the power supply Cleaning the filter on the tap Note Please read the information in the Safety Page 4 and Prevent ing material damage Page 11 sec tions to ensure that you use the appli ance safely Requirement The water inlet hose is empty 1 Remove the ...

Page 49: ...l damage Page 11 sec tions to ensure that you use the appli ance safely Requirement The water inlet hose is empty Emptying the water inlet hose Page 48 1 Disconnect the hose from the rear of the appliance 1 2 2 Use pliers to remove the filter 3 Clean the filter with a small brush 4 Reinsert the filter 5 Connect the hose and check for leaks 2 1 ...

Page 50: ...ustomer Service or a similarly qualified person in order to prevent any risk Error code Fault display Signal Fault Cause troubleshooting The display goes out and inicio pausa carga flashes Energy saving mode is act ive Press any button a The symbol lights up again E 36 10 Drain pipe or water outlet hose is blocked Clean the drain pipe and the water outlet hose Drain pipe or water drain hose is cau...

Page 51: ...mselves better during the spin cycle The water pressure is low No remedial action possible The filters in the water inflow are blocked Clean the filters in the water in flow Page 48 The tap is turned off Turn on the tap The water inlet hose is kinked or jammed Ensure that the water inlet hose is not kinked or jammed The detergent drawer has not been pushed in as far as it can go Push the detergent...

Page 52: ...ns Fault Cause troubleshooting The appliance is not work ing The mains plug of the power cord is not plugged in Connect the appliance to the power supply The circuit breaker is faulty Check the circuit breaker in the fuse box There has been a power cut Check whether the lighting in your kitchen or other appliances are working The programme does not start You have not pressed inicio pausa carga Pre...

Page 53: ...ge 24 The door cannot be opened is activated Continue the programme by select ing or and pressing inicio pausa carga Resuming the programme when the programme status is Rinse Hold Page 39 The temperature is too high Wait until the temperature has dropped Cancelling the programme Page 39 Water level is too high Start the programme Power failure Open the door using the emergency release Emergency re...

Page 54: ...e and small items of laundry together in the drum Different sized items of laundry distribute themselves better during the spin cycle The programme duration changes during the wash cycle The programme operation is optimised electronically This may change the pro gramme duration Not a fault no action required The unbalanced load detec tion system eliminates an im balance by repeatedly redis tributi...

Page 55: ...ou dose manually reduce the amount of detergent for the next washing cycle with the same load i Dos cannot be ac tuated Intelligent dosing is not in tended for this programme Not a fault no action required Programme progress does not allow intelligent dosing No remedial action possible Noise Fault Cause troubleshooting Rushing hissing noise Water is flushed under pres sure into the detergent drawe...

Page 56: ...re suitable for the type of fabric Programmes Page 26 The spin result is not satis factory The laundry is too wet too damp A low spin speed is selected The next time you run a wash cycle set a higher spin speed Start the programme The unbalanced load detec tion system has interrupted the spin cycle because the laundry is unevenly distrib uted Redistribute the laundry in the drum Note Where possibl...

Page 57: ...er 4 Refill the dispenser Filling the dispenser Page 40 Basic dosage is not correctly adjusted If intelligent dosing is activated re duce the basic dosage Page 41 Insufficient cleaning Basic dosage is not correctly adjusted If intelligent dosing is activated ad just the basic dosage Page 41 correctly Detergent or care products have congealed in dis pensers of the intelligent dosing system 1 Check ...

Page 58: ...ighten the screw connection Water is leaking out at the water outlet hose The water outlet hose is damaged Replace the damaged water outlet hose Water outlet hose is not con nected correctly Connect the water outlet hose cor rectly Water outlet connection types Odours Fault Cause troubleshooting Odours have formed in the appliance Humidity and detergent residue may promote the formation of bacteri...

Page 59: ...e and disposal Transportation storage and disposal You can find out here how to prepare your appliance for transportation and storage You will also find out how to dispose of old appliances Removing the appliance 1 Turn off the tap 2 Emptying the water inlet hose Page 48 3 Switch off the appliance 4 Unplug the appliance s mains plug 5 Drain the remaining detergent solution Cleaning the drain pump ...

Page 60: ... the appliance thereby putting their lives at risk Do not install the appliance behind a door as this may obstruct the ap pliance door or prevent it from opening With redundant appliances unplug the power cord Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close 1 Unplug the appliance from the mains 2 Cut through the powe...

Page 61: ...ary or accessory parts that were not genuine parts and then resulted in a defect Function relevant genuine spare parts according to the corresponding Eco design Order can be obtained from Customer Service for a period of at least 10 years from the date on which your appliance was placed on the market within the European Eco nomic Area Note Under the terms of the manu facturer s warranty the use of...

Page 62: ...ture 1 eco 40 602 9 0 3 37 1 250 61 0 50 1166 50 eco 40 602 4 5 2 52 0 610 45 0 33 1200 50 eco 40 602 2 5 2 30 0 180 30 0 24 1200 54 algodón al godão 20 C 9 0 3 28 0 370 90 0 23 1200 54 algodón al godão 40 C 9 0 3 28 1 350 90 0 45 1200 54 algodón al godão 60 C 9 0 3 28 1 450 90 0 55 1200 54 algodón al godão 40 C prelav 9 0 3 58 1 400 102 0 45 1200 54 sintéticos 40 C 4 0 2 28 0 780 61 0 44 1200 27 ...

Page 63: ...hose 150 cm Length of the water outlet hose 150 cm Length of the power cord 160 cm Max draining height 100 cm 1 Depending on the appliance specifications More information about your model can be found online at https en ergylabel bsh group com1 This web address is linked to the official EU EPREL product database At the time of printing its web address had not yet been published Please then fol low...

Page 64: ... 9001414182 9001414182 000429 en BSH Hausgeräte GmbH Carl Wery Straße 34 81739 München GERMANY www siemens home bsh group com Manufactured by BSH Hausgeräte GmbH under Trademark License of Siemens AG ...

Search results

Summary of Contents for WM12US60ES

Reviews:

Related manuals for WM12US60ES

Brands by name

Popular brands

Siemens WM12US60ES, User Manual And Assembly Instructions

Search results

Summary of Contents for WM12US60ES

Reviews:

Related manuals for WM12US60ES

Brands by name

Popular brands