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26

After-sales service 

Before you call the after-sales service, please check whether you can 
correct the fault yourself –> page

 

22.

You will be charged if a technician is called out, even during the warranty 
period.

You can find information about your nearest after-sales service here or in 
the After-sales service directory (depending on the model).

Please give the after-sales service the product number (E-Nr.) and 
production number (FD) of the appliance.

Enter the numbers of your appliance here. 
You can find this information on the rating plate in the frame of the door.

Please help us to avoid unnecessary call-outs by quoting the product and 
production numbers. This will also save you the associated additional 
costs.

You can rely on the competence of the manufacturer.

 Please contact us. 

This way, you can ensure the repair is carried out by trained service 
technicians who are equipped with genuine spare parts.

Summary of Contents for WK14D541EE

Page 1: ...siemens home bsh group com welcome Register your product online en Washer Dryer Instruction Manual and Installation Instructions Washer Dryer WK14D541EE ...

Page 2: ... to ensure that it functions correctly and is in perfect condition For more information on our products accessories replacement parts and services see our website www siemens home bsh group bsh group com or contact our after sales service centres If the operating and installation instructions describe different models any differences will be pointed out at the relevant points in the text Read thes...

Page 3: ...efore washing for the first time 9 Preparing and sorting the laundry 10 Detergents and Care Products 12 Programmes 14 Washing and drying options 16 Washing and drying 18 Cleaning and care 20 What to do if 22 After sales service 26 Installation instructions Installation instructions 27 Appendix Table of programmes 32 Consumption rates 33 ...

Page 4: ... relevant safety regulations Electrical safety Warning Danger of death Danger of death if live parts are touched When disconnecting the mains plug always pull the plug itself and not the cable otherwise the cable could be damaged Never touch or hold the mains plug with wet hands Risk of injury Warning Risk of injury If the washer dryer is lifted using projecting parts e g the washer dryer door the...

Page 5: ...oor Warning Risk of choking Children may become wrapped in packaging film or packing parts if allowed to play with them or they may pull them over their heads and suffocate Keep packaging film and packaging parts out of the reach of children Warning Risk of poisoning Detergents and care products may be poisonous if consumed Keep detergents and care products out of the reach of children Warning Eye...

Page 6: ...gives comparable results but uses less energy Measure the detergent according to the manufacturer s instructions and in line with the local water hardness If the laundry is subsequently dried in a tumble drier select the spin speed according to the tumble drier manufacturer s instructions WEEE This appliance is labelled in accordance with European Directive 2012 19 EU concerning used electrical an...

Page 7: ...densation principle The condensate that is produced during drying runs via the drain hose and into the drainage reservoir Caution the water supply hose and water drain hose must be correctly connected during washing and drying page 29 The tap must be open A safety device prevents the door from being opened during operation Before opening Make sure that there is no water in the drum and that the dr...

Page 8: ... Fluff removal cycle recommended load Indicator lamp Display panel Washing and drying options page 16 temp C Temperature individual adjustment of the washing temperature 0 speed individual adjustment of the spin speed Menu Option button sets washing options modificar Set activation deactivation of the selected washing options 0 Remaining time delays programme start secar S Drying sets the drying o...

Page 9: ... have been removed page 27 Do not load any laundry Close the door Turn on the tap Pull out the detergent drawer Add a measuring cup of detergent to compartment II page 12 Do not use detergents for wool or delicates these cause foam to be created Close the detergent drawer Turn the programme selector to the 60 C programme Press the button inicio pausa At the end of the programme turn the programme ...

Page 10: ...paring laundry for washing Loose foreign bodies e g coins paper clips needles nails may damage the laundry and components of the washer dryer e g the drum Empty the pockets of all items Brush any sand out of pockets and collars Pretreat any stains Close zips do up cover buttons Remove curtain fittings or place curtains in a laundry bag Wash the following in a laundry bag pillowcase Delicates e g t...

Page 11: ...been treated with cleaning agents containing solvents e g stain remover or must be carefully rinsed out before they are loaded into the washer dryer otherwise there is the risk of an explosion Unfold the laundry and place it loosely in the drum Load a mixture of small and large items Observe the maximum load Programme table page 32 Take care not to trap items of laundry between the door and the ru...

Page 12: ...ull the insert in compartment II forwards as far as the stop and push it down Insert the detergent drawer Descaler can be added to compartments I and II according to the manufacturer s instructions Add detergent first followed by the descaler Detergents and care products Risk of poisoning Keep detergents and care products out of the reach of children Risk of chemical burns Take care when opening t...

Page 13: ...tergent to compartment II Only use liquid detergent for the main wash cycle with no prewash To do this Pour the recommended amount of detergent into a measure for liquid detergent and place it in the drum or After folding down the liquid detergent insert pour the detergent into compartment II of the detergent drawer The scale on the liquid detergent insert helps to measure the correct dosage of li...

Page 14: ...k Gentle programme for delicate washable fabrics e g silk satin synthetics or blended fabrics e g curtains Gentle spinning between the rinse cycles and reduced final spin speed lana lã Woollens Wool becomes matted when subjected to heat moisture and movement The woollens programme takes these qualities into account and finds a compromise between standing still and movement Suitable for hand or mac...

Page 15: ...run The electronic cycle counter is then automatically reset The 7 Fluff Clean symbol goes out after the programme starts To run the retirar pelusas fios proceed as follows Make sure that the drum is completely empty and close the door Set the programme selector to retirar pelusas fios Press the inicio pausa button The retirar pelusas fios programme can also be run at any time without prompting by...

Page 16: ...e lengthened at 60 C Suitable for delicate soiled laundry Cannot be combined with A Flexi Time Q Easy iron Special spin sequence with subsequent fluffing Gentle final spin at reduced speed Slightly increased residual moisture in the laundry Reduces creasing and laundry is easier to iron Water plus Increased water level and additional rinse cycle For regions with very soft water or for further impr...

Page 17: ...Rinse 0 Final spin Drying To change the programme Select a new programme Press the inicio pausa Start Pause button The new programme starts Press and hold the inicio pausa Start Pause button while the programme is in progress until appears on the display panel and the Remaining time 0 appear alternately on the display while the programme is paused Press the inicio pausa Start Pause button to conti...

Page 18: ...ying button to set the drying options page 16 If you do not make a selection the e Cupboard dry option is set Load the laundry page 11 Observe the maximum load Programme table page 32 Press the inicio pausa Start Pause button B Remaining time is shown on the display panel and the secar ˆ Drying and p Programme start symbols light up The drying programme starts Washing and drying Successive washing...

Page 19: ...is drained and the washer dryer spins the laundry The programme is completed when appears in the display field The maximum spin speed depends on the selected wash programme If you do not wish to spin the laundry Press the 0 Spin button remaining time for draining is displayed The water is drained but the washer dryer does not spin the laundry The programme is complete when appears on the display p...

Page 20: ...ge After descaling and removing rust from the drum run the Aclarar centrifug programme several times to remove any remaining acid If any remaining metal objects e g coins paper clips needles nails have caused rust spots Use chlorine free cleaning agents observe the manufacturer s instructions Never use steel wool Detergent drawer If there are detergent or care product residues Pull out the deterge...

Page 21: ...t reduce the water pressure in the supply hose Turn off the tap Choose any programme except Aclarar centrifug Desaguar centrifug 0 Press the inicio pausa Start Pause button Allow the programme to run for approximately 40 seconds Set the programme selector to Off Unplug the mains plug from the socket Unscrew the water supply hose from the tap Clean the filter with a small brush Reconnect the hose T...

Page 22: ...art a programme immediately Press the inicio pausa Start Pause button The door is not properly closed Close the door Plug not inserted properly into socket Insert plug correctly The maximum spin speed cannot be set The maximum spin speed depends on the programme selected Change programme as required The water is not drained Drain hose is twisted Fit the drain hose correctly Detergent pump is block...

Page 23: ...ter leaks from the bottom of the appliance Supply hose screw connection is leaking Tighten the screw connection Drain hose is leaking Have the drain hose replaced by the after sales service Foam escapes from detergent drawer Too much detergent has been used Only use detergent which is correct for textiles and suitable for use in automatic washing machines Make sure that you use the correct dosage ...

Page 24: ...minimum load not taken into account page 32 Once the programme has ended adjust the load quantity select a suitable drying programme and restart The fabric softener is not completely flushed in or too much water remains in the compartment i The fabric softener compartment insert is not correctly attached or is blocked If necessary clean the fabric softener compartment insert and fit it correctly i...

Page 25: ... and open the door at the same time Before opening the door make sure that there is no water or hot detergent solution in the washer dryer Under no circumstances open the door with the emergency release while the drum is still turning If you cannot correct a fault yourself switching on off or a repair is required Turn the programme selector to Off and unplug the mains plug from the socket Turn off...

Page 26: ...give the after sales service the product number E Nr and production number FD of the appliance Enter the numbers of your appliance here You can find this information on the rating plate in the frame of the door Please help us to avoid unnecessary call outs by quoting the product and production numbers This will also save you the associated additional costs You can rely on the competence of the man...

Page 27: ...m locking themselves in and putting their lives in danger Remove the transport braces and cross connectors and store in a safe place In addition to the instructions provided in this document special regulations from the relevant water and electric utility companies may apply If in doubt have a technician connect the appliance Included with the appliance On the back of the washer dryer Water drain ...

Page 28: ...Parquet floors and soft floor coverings e g carpets or foam backed floor coverings are unsuitable Positioning Slide sheets make it easier to slide the washing machine into the installation recess Can be ordered from the after sales service spare part no 66 1827 Moisten the slide sheets with a mixture of water and washing up liquid before sliding the machine into place Do not use grease and or oil ...

Page 29: ...tions in this section If in doubt have a technician connect the appliance The water supply and drain hoses can be routed to the left of right depending on installation conditions Do not use a used inlet hose Only use the inlet hose supplied or one which was purchased from an authorised specialist retailer Dimensions in mm min 500 max 900 approx 1200 approx 1400 approx 1150 approx 950 approx 800 ap...

Page 30: ...specialist retailers Electrical connection The washer dryer must only be connected to an alternating current supply via a properly installed earthed socket If a residual current circuit breaker is used only use a type which displays this symbol Only this symbol guarantees compliance with the currently applicable regulations The mains voltage must match the voltage specifications on the washer drye...

Page 31: ...31 ...

Page 32: ... cotton linen synthetic fibres or blended fabrics Gentle spin only hang up dripping wet G G G G G G A nocturno Night Wash cold 40 60 3 5 kg Quiet wash programme with a reduced final spin G G G G A G A sintéticos Easy Care cold 40 60 3 5 kg Easy care fabrics made of cotton linen synthetic fibres or blended fabrics G G A G G A G Mix cold 40 3 kg Fabrics made of cotton or easy care fabrics G G G G G ...

Page 33: ...ed load and maximum spin speed EU energy label drying performance tests are conducted according to EN50229 Maximum washing load is divided into 2 drying cycles 4 kg 3 kg and each drying load is dried by using resistentes algod Eco Cottons eco 60 C sevar normal Intensive Dry Aut2 The values may deviate from the stated values depending on the following factors water pressure and hardness inlet tempe...

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Page 36: ...s and service can be found at www siemens home bsh group com or via our after sales service centres BSH Hausgeräte GmbH Carl Wery Str 34 81739 München GERMANY WK14D541EE 06 2017 9001079734 Manufactured by BSH Hausgeräte GmbH under Trademark License of Siemens AG ...

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