Siemens WG54G200ES User Manual And Installation Instructions Download

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Troubleshooting

Fault

Cause and troubleshooting

The appliance is not
working.

▶

Check whether the lighting in your kitchen or other
appliances are working.

The programme does
not start.

You have not pressed

inicio pausa+carga

▶

Press

inicio pausa+carga

Door is not closed.

Close the door.

Press

inicio pausa+carga

to start the programme.

Childproof lock is activated.

▶

→

"Deactivating the childproof lock", Page 39

⁠

termin.

is activated.

▶

Check whether ⁠

termin.

is activated.

→

"Buttons", Page 22

Laundry is caught in the door.

Open the door again.

Remove any trapped laundry.

Close the door.

Press

inicio pausa+carga

to start the programme.

The door cannot
be opened.

The temperature is too high.

▶

Wait until the temperature has dropped.

▶

→

"Cancelling the programme", Page 38

Water level is too high.

▶

Start the

programme.

Power failure.

▶

Open the door using the emergency release.
→

"Emergency release", Page 56

The water is not drain-
ing.

Drain pipe or water outlet hose is blocked.

▶

Clean the drain pipe and the water outlet hose.

Drain pipe or water drain hose is caught or jammed.

▶

Ensure that the drain pipe and water drain hose are
not kinked or trapped.

Drain pump is blocked.

▶

→

"Cleaning the drain pump", Page 43

The water outlet hose is connected too high.

▶

Install the water outlet hose at a maximum height of
1 metre.

Detergent dosage is too high.

Summary of Contents for WG54G200ES

Page 1: ...e WG54G200ES en User manual and installation instructions Register your product on My Siemens and discover exclusive services and offers siemens home bsh group com welcome The future moving in Siemens Home Appliances ...

Page 2: ... Detergent drawer 18 5 3 Control panel 18 6 Display 19 7 Buttons 22 8 Programmes 24 9 Accessories 32 10 Before using for the first time 32 10 1 Starting an empty washing cycle 32 11 Laundry 33 11 1 Preparing the laundry 33 11 2 Sorting laundry 34 11 3 Degrees of soiling 34 11 4 Care symbols on the care labels 34 12 Detergents and care products 35 12 1 Detergent recommendation 35 12 2 Detergent dos...

Page 3: ...rgent drawer 41 16 4 Descaling 42 16 5 Cleaning the drain pump 43 16 6 Cleaning the water outlet hose at the siphon 45 16 7 Clean the water inlet filters 45 17 Troubleshooting 48 17 1 Emergency release 56 18 Transportation storage and disposal 56 18 1 Removing the appliance 56 18 2 Inserting the transit bolts 56 18 3 Using the appliance again 56 18 4 Disposing of old appliance 57 19 Customer Servi...

Page 4: ...ucts suitable for washing machines In private households and in enclosed spaces in a domestic en vironment Up to an altitude of max 4000 m above sea level 1 3 Restriction on user group This appliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience and or knowledge provided that they are supervised or have been inst...

Page 5: ...e e g a timer or remote control When the appliance is installed the mains plug of the power cord must be freely accessible If free access is not possible an all pole isolating switch must be installed in the permanent elec trical installation according to the installation regulations When installing the appliance check that the power cable is not trapped or damaged If the insulation of the power c...

Page 6: ...i ances may tip over WARNING Risk of suffocation Children may put packaging material over their heads or wrap themselves up in it and suffocate Keep packaging material away from children Do not let children play with packaging material CAUTION Risk of injury The appliance may vibrate or move when in use Place the appliance on a clean even solid surface Align the appliance using the appliance feet ...

Page 7: ... use the appliance in enclosed spaces Never expose the appliance to intense heat or humidity Do not use steam or high pressure cleaners hoses or sprays to clean the appliance WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk Do not install the appliance behind a door as this may obstruct the appliance door or prevent it from opening Wi...

Page 8: ...he appliance Do not stand on or climb onto the appliance The appliance may tip over if you sit on or lean against the open door Do not sit on or lean against the appliance door Do not place any objects on the appliance door Reaching into the drum while it is still turning may cause hand in juries Wait for the drum to come to a complete stop before reaching inside CAUTION Risk of burns When washing...

Page 9: ...gerous Repairs to the appliance should only be carried out by trained specialist staff Only use genuine spare parts when repairing the appliance If the power cord of this appliance is damaged it must be re placed by the manufacturer the manufacturer s Customer Ser vice or a similarly qualified person in order to prevent any risk An ingress of moisture can cause an electric shock Do not use steam o...

Page 10: ... elements such as adapters exten sions valves or similar Make sure that the valve housing for the water inlet hose does not come into contact with its sur roundings and is not subjected to any external forces Ensure that the inner diameter of the water tap is at least 17 mm Make sure that the length of the thread on the connection to the water tap is at least 10 mm If the water pressure is too hig...

Page 11: ...er amount of detergent is suffi cient Observe the dosage recom mendation from the detergent manufacturer Reduce the washing temperature for lightly and normally soiled laundry a At low temperatures the appliance consumes less energy For light to normal soiling lower temperatures than indicated on the care label are also sufficient Set the maximum spin speed if you want to dry the laundry in a tumb...

Page 12: ...ormation on safety Page 4 and preventing ma terial damage Page 10 ATTENTION If the appliance is operated with in complete or defective accessories the appliance may not be able to op erate properly or this may result in material damage or damage to the appliance Do not operate the appliance with incomplete or defective accessor ies Replace the accessories in ques tion before operating the appli an...

Page 13: ...crewed tightly to the floor Kitchen unit Only install the appliance under neath a continu ous worktop that is securely con nected to adja cent cabinets Required niche width 60 cm Installation loca tion Requirements Against a wall Do not trap the hoses between the wall and the appliance ATTENTION Residual water may freeze Freezing residual water may damage the appli ance and frozen hoses may burst ...

Page 14: ...wrench 3 Pull the power cable out of the holder 4 Remove the 4 sleeves 5 Put on the 4 cover caps 6 Press down on the 4 cover caps 4 5 Connecting the appliance Connecting the water inlet hose Note Observe the information on safety Page 4 and preventing material damage Page 10 1 Connect the water inlet hose ...

Page 15: ...nection point Secure the water outlet hose against unintentional loosening Note Observe the draining heights The maximum draining height is 100 cm Siphon Secure the con nection point with a 24 40 mm hose clamp Sink Fix and secure the water outlet hose with an el bow Page 32 Plastic pipe with rubber sleeve or gully Fix and secure the water outlet hose with an el bow Page 32 4 6 Aligning the applian...

Page 16: ...housing using a WAF 17 wrench In doing so hold the foot tight and do not adjust its height 4 7 Connecting the appliance to the electricity supply Note Observe the information on safety Page 4 and preventing ma terial damage Page 10 1 Insert the mains plug of the appli ance s power cable in a socket nearby The connection details of the appli ance can be found under Tech nical data Page 59 2 Check t...

Page 17: ...appliance 5 1 Appliance You can find an overview of the parts of your appliance here 1 2 4 6 3 5 7 7 On certain models specific details such as the colour and shape may differ from those pictured 1 Maintenance flap for the drain pump Page 43 2 Door 3 Detergent drawer Page 18 4 Control panel Page 18 5 Water outlet hose Page 15 6 Power cord Page 16 7 Transit bolts Page 13 ...

Page 18: ... wash Water softener Bleach Stain remover 3 Compartment Fabric softener Liquid starch Waterproofing agent 4 Compartment I Detergent for prewash Hygiene detergent 5 3 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status 2 3 1 1 4 1 Programmes Page 24 2 Programme selector Page 36 3 Display Page 19 4 Buttons Page...

Page 19: ...remaining 10 1 Ready in time Buttons Page 22 10 kg 1 Recommended load The maximum load capacity for the selec ted programme in kg 1400 Spin speed Set spin speed in rpm Buttons Page 22 No spin cycle draining only 90 Temperature Set temperature in C Buttons Page 22 cold Start Pause Start cancel or pause Lights up The programme is running and can be cancelled or paused Flashes The programme can be st...

Page 20: ...sh is activated Buttons Page 22 Rinse Hold Rinse Hold is activated varioSpeed Short wash activated Buttons Page 22 Blood The stain type is activated Grass The stain type is activated Red Wine The stain type is activated Grease and oil The stain type is activated Tea The stain type is activated Reminder to clean the drum Flashes Drum is dirty Run the limp tam bor programme for cleaning and caring f...

Page 21: ...he voltage is permissible again and the programme will continue Note The programme duration is exten ded Door Lights up The door is locked and can not be opened Flashes The door is not closed prop erly Off The door is unlocked and can be opened Tap No water pressure The water pressure is too low E 35 10 1 Error Error code error display signal 1 Example ...

Page 22: ...time are all adjusted to suit the type of stain termin Ready in Up to 24 hours Set the programme end The programme duration is already in cluded in the set number of hours Once the programme has started the programme duration is displayed temperatura C Temperature 90 C Adjust the temperature in C Spin Speed Re duction 1400 rpm Adjust the spin speed or deactivate the spin cycle If is selected the w...

Page 23: ...sy Iron Activate Deactivate Activate or deactivate the reduced creasing programme In order to reduce creasing in the laundry the spin cycle and the spin speed are adapted The laundry is damp enough after washing that it needs to be hung out on a washing line ...

Page 24: ...ion Care symbols on the care labels Page 34 Programme Description Max load kg Programme settings Max temperature C Max spin speed rpm 1 varioSpeed manchas extra prelav menos algodón algodão Cottons Wash hard wearing items made from cotton linen or blended fab rics Also suitable as a short pro gramme for normally soiled laun dry when you activate varioSpeed If varioSpeed is activated the maximum lo...

Page 25: ...l can be washed together The washing performance corres ponds to the best possible wash ing performance class according to the legal requirements For this programme the washing temperature is automatically adjus ted depending on the load size in order to achieve the best possible energy efficiency with the best pos sible washing result You cannot change the washing temperature 10 1400 sintéticos E...

Page 26: ...ic ate Silk Wash delicate washable items made from silk viscose and syn thetics Use a detergent that is suitable for delicates or silk Note Wash especially delicate items or items with hooks eyelets or clips in a mesh laundry bag 2 40 800 lana lãs Wool Hand or machine washable items that are made from wool or contain wool To prevent the laundry from shrink ing the drum moves the items very gently ...

Page 27: ...y want to drain the water activate The laundry is not spun 1400 prendas os curas roupa es cura Dark Wash Wash dark coloured and colour in tense items made from cotton or easy care fabric e g jeans Turn laundry inside out before washing Use liquid detergent 4 40 1200 lencería lingerie Lingerie Particularly delicate washable items made from synthetic fabrics silk or Lycra e g lacy negligees Use a de...

Page 28: ...m Clean Cleaning and caring for the drum Use this programme in the follow ing cases Before using the appliance for the first time If you regularly wash at temper atures of 40 C or lower After a prolonged period of non use Use washing powder or a deter gent containing bleach Halve the amount of detergent to avoid foaming Do not use fabric softener Do not use liquid detergent or de tergent that is i...

Page 29: ... for a long time Outdoor im preg Wash all weather and outdoor clothing with membrane techno logy and water resistant equip ment Suitable for washing and then wa terproofing Use a detergent for outdoor fab rics Use a waterproofing agent that is suitable for machine washing Place the detergent for outdoor fabrics in compartment II in the de tergent drawer and the waterproof ing agent in the compartm...

Page 30: ...wearing items made from cotton linen or blended fab rics Suitable for allergy sufferers and for strict hygiene requirements Note Once the set temperature has been reached it remains con stant throughout the washing pro cess 6 5 60 1400 express 15 30 Super 15 30 Wash items made from cotton syn thetic or blended fabrics Short programme for small items of lightly soiled laundry The programme duration...

Page 31: ...x load kg Programme settings Max temperature C Max spin speed rpm 1 varioSpeed manchas extra prelav menos If you wish to reduce the pro gramme duration to 15 minutes activate varioSpeed The max imum load is reduced to 2 kg 1 Programme setting ...

Page 32: ...re the water outlet hose in place 00655300 Liquid detergent insert Measure liquid deter gent 00605740 Before using for the first time 10 Before using for the first time Before using for the first time Prepare the appliance for use 10 1 Starting an empty wash ing cycle Your appliance was inspected thor oughly before leaving the factory To remove any residual water run the first wash cycle without a...

Page 33: ...mation in the sections on Safety Page 4 and Preventing material damage Page 10 ATTENTION Objects remaining in the laundry may damage the laundry and the drum Remove all items from any pock ets in your laundry before using the appliance To protect your appliance and the laundry prepare the laundry be forehand Empty any pockets Brush sand out of all collars and pockets Close bed covers and cushion c...

Page 34: ... Degrees of soiling Degree of soiling Soiling Examples Light No dirt or stains are vis ible Laundry has absorbed odours Light summer clothing or sports clothing that has been worn for a just a few hours Normal Dirt or light stains are vis ible T shirts shirts or blouses are sweat soaked or have been worn a few times Towels or bedding that has been used for up to one week Heavy Dirt or stains are c...

Page 35: ...Temperature Standard detergent with optical brighten ers Heat resistant white fabrics made from cotton or linen Cotton From cold up to 90 C Detergent for colours without bleach or op tical brighteners Coloured fabrics made from linen or cotton Cotton From cold up to 60 C Detergent for col ours delicates without optical brighteners Coloured fabrics made from easy care fabrics or synthetic materials...

Page 36: ...y Page 4 and preventing ma terial damage Page 10 Requirement The appliance has been correctly installed and connec ted Installation and connection Page 12 Turn the programme selector to a programme 13 2 Setting a programme 1 Turn the programme selector and set the required programme Programmes Page 24 2 If necessary adjust the pro gramme settings Page 36 13 3 Adjusting the pro gramme settings Requ...

Page 37: ...er 3 Insert the measuring aid 4 Insert the detergent drawer 13 6 Use the measuring aid for liquid detergent To add liquid detergent you can use a measuring aid in the detergent drawer 1 Pull out the detergent drawer 2 Slide the measuring aid forwards 3 Fold the measuring aid down and click it into place 4 Push in the detergent drawer 13 7 Adding detergent and care product Notes Observe the informa...

Page 38: ...rs it is not pos sible to add laundry When goes out it is possible to add laundry 2 Open the appliance door 3 Add or remove laundry 4 Close the appliance door 5 Press inicio pausa carga 13 10 Cancelling the pro gramme Note Observe the information on safety Page 4 and preventing ma terial damage Page 10 1 Press inicio pausa carga 2 Open the appliance door The appliance door remains locked for safet...

Page 39: ... lock Secure your appliance against being operated unintentionally using the controls 14 1 Activating the childproof lock Press and hold the two 3s but tons for approx 3 seconds a The display shows a The controls are locked a The childproof lock remains active even after the appliance has been switched off 14 2 Deactivating the child proof lock Requirement To deactivate the childproof lock the app...

Page 40: ...ng Programme position Value Description End signal 2 0 off 1 quiet 2 me dium 3 loud 4 very loud Set the volume of the signal at the end of the programme Button signal 3 0 off 1 quiet 2 me dium 3 loud 4 very loud The volume of the audible signal emitted when the buttons are pressed Drum cleaning reminder 4 ON OFF Activate or deactivate the re minder to clean the drum ...

Page 41: ...d a damp cloth This ensures the parts of the appli ance will remain clean and hy gienic Remove all de tergent residue spray residue or other residues immediately Fresh deposits are easier to re move without leaving any residue Keep the appli ance door and detergent drawer open after use This allows the residual water to dry reducing odours in the ap pliance 16 2 Cleaning the drum CAUTION Risk of i...

Page 42: ...brush and then dry them 5 Fit the insert and click it into place 6 Clean the opening for the deter gent drawer 7 Push in the detergent drawer 16 4 Descaling ATTENTION The use of unsuitable descaling agents e g for coffee machines may damage the appliance For this appliance only use de scaling agents that are available from the manufacturer s website or our after sales service ...

Page 43: ...ation in the Safety Page 4 and Preventing material damage Page 10 sections to ensure that you use the appliance safely 1 Turn off the water tap 2 Switch off the appliance 3 Disconnect the appliance s mains plug from the power supply 4 Open the maintenance flap 5 Remove the maintenance flap 6 Slide a sufficiently large receptacle under the opening 7 Take the drain hose out of the holder ...

Page 44: ...o the holder Cleaning the drain pump Note Please read the information in the Safety Page 4 and Preventing material damage Page 10 sections to ensure that you use the appliance safely Requirement The drain pump is empty Page 43 1 Since water may remain in the drain pump remove the pump cap carefully 2 Clean the interior the thread on the pump cap and the pump hous ing 3 Make sure that the impeller ...

Page 45: ...ug from the power supply 3 Loosen the hose clamp and care fully remove the water outlet hose Residual water may leak out 4 Clean the water outlet hose and si phon connecting piece 5 Reattach the water outlet hose and secure the connection point using the hose clamp 16 7 Clean the water inlet fil ters Emptying the water inlet hose In order to be able to clean the filters you must first empty the wa...

Page 46: ...is empty 1 Remove the water inlet hose from the tap 2 Clean the filter with a small brush 3 Connect the water inlet hose and check for leaks Cleaning the filter on the appliance Note Observe the information on safety Page 4 and preventing ma terial damage Page 10 Requirement The water inlet hose is empty Emptying the water inlet hose Page 45 1 Disconnect the hose from the rear of the appliance 1 2...

Page 47: ...Cleaning and servicing en 47 2 Use pliers to remove the filter 3 Clean the filter with a small brush 4 Reinsert the filter 5 Connect the hose and check for leaks ...

Page 48: ...tive Press any button a The symbol lights up again E 36 10 Drain pipe or water outlet hose is blocked Clean the drain pipe and the water outlet hose Drain pipe or water drain hose is caught or jammed Ensure that the drain pipe and water drain hose are not kinked or trapped Drain pump is blocked Cleaning the drain pump Page 43 The water outlet hose is connected too high Install the water outlet hos...

Page 49: ... extension of a pro gramme No remedial action possible lights up The temperature is too high Wait until the temperature has dropped Cancelling the programme Page 38 Water level is too high Start the programme Laundry is caught in the door 1 Open the door again 2 Remove any trapped laundry 3 Close the door 4 Press inicio pausa carga to start the programme flashes Door is not closed 1 Close the door...

Page 50: ...undry 3 Close the door 4 Press inicio pausa carga to start the programme The door cannot be opened The temperature is too high Wait until the temperature has dropped Cancelling the programme Page 38 Water level is too high Start the programme Power failure Open the door using the emergency release Emergency release Page 56 The water is not drain ing Drain pipe or water outlet hose is blocked Clean...

Page 51: ... that the water inlet hose is not kinked or jammed The spin cycle runs several times The unbalanced load detection system eliminates an imbalance by repeatedly redistributing the laundry Not a fault no action required Note When loading where possible place large and small items of laundry together in the drum Different sized items of laundry distribute themselves better during the spin cycle The p...

Page 52: ...ow in Load detection is active Not a fault no action required Note The load detection can take up to two minutes Heavy foam build up Detergent dosage is too high Immediate measure Mix one tablespoon of fabric softener with 0 5 litres of water and pour the mix ture into the left hand compartment not for outdoor clothing sportswear or items stuffed with down Reduce the amount of detergent for the ne...

Page 53: ... the detergent drawer Not a fault normal operating noise Loud noises during the spin cycle Appliance is not correctly aligned Aligning the appliance The appliance feet are not fixed Secure the appliance feet Aligning the appliance Transit bolts have not been removed Removing the transit bolts Banging noises rat tling in the drain pump Foreign bodies have got into the drain pump Cleaning the drain ...

Page 54: ...the drain pipe and water drain hose are not kinked or trapped The unbalanced load detection system has interrupted the spin cycle because the laundry is unevenly distrib uted Redistribute the laundry in the drum Note Where possible mix large and small items in the drum Different sized items of laundry distribute themselves better during the spin cycle Start the programme Unbalance load detection s...

Page 55: ... leaking out at the water outlet hose The water outlet hose is damaged Replace the damaged water outlet hose Water outlet hose is not connected correctly Connect the water outlet hose correctly Water out let connection types Odours have formed in the appliance Humidity and detergent residue may promote the formation of bacteria Cleaning the drum Page 41 If you are not using the appliance leave the...

Page 56: ...ose of old appliances 18 1 Removing the appliance Note More detailed instructions for use can be found on www siemens home bsh group com or by scanning the QR code on the title page of this user manual 1 Turn off the water tap 2 Empty the water inlet hose Page 45 3 Switch off the appliance 4 Unplug the appliance s mains plug 5 Drain the water Cleaning the drain pump Page 43 6 Detach the hoses 18 2...

Page 57: ...ustomer Service 19 Customer Service Customer Service If you have any queries on use are unable to rectify faults on the appli ance yourself or if your appliance needs to be repaired contact Cus tomer Service Function relevant genuine spare parts according to the corresponding Eco design Order can be obtained from Customer Service for a period of at least 10 years from the date on which your applia...

Page 58: ...en Customer Service 58 Make a note of your appliance s de tails and the Customer Service tele phone number to find them again quickly ...

Page 59: ...5 1 200 88 0 43 1400 48 00 algodón al godão 60 C 10 0 3 15 1 450 88 0 55 1400 48 00 sintéti cos 40 C 4 0 2 29 0 770 62 0 42 1200 30 00 mix 40 C 4 0 1 00 0 620 42 0 41 1400 52 00 lana lãs 30 C 2 0 0 40 0 250 48 0 26 800 25 00 1 Due to the influence of water pressure hardness and inlet temperature am bient temperature type amount and soiling of laundry detergent used fluc tuations in the power suppl...

Page 60: ...epending on the appliance spe cifications You can find more information about your model online at https eprel ec europa eu 1 This web ad dress is linked to the official EU EPREL product database Please then follow the instructions on searching for models The model identifier is made up of the charac ters before the slash in the product number E Nr on the rating plate Al ternatively you can also f...

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Page 64: ...hen GERMANY www siemens home bsh group com Valid within Great Britain Imported to Great Britain by BSH Home Appliances Ltd Grand Union House Old Wolverton Road Wolverton Milton Keynes MK12 5PT United Kingdom Manufactured by BSH Hausgeräte GmbH under the trademark licence of Siemens AG ...

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