Faults and what to do about them
en
33
Spin result not satisfac-
tory.
Laundry wet/too damp.
■
Not a fault – unbalanced load detection system has stopped the spin cycle,
washing unevenly distributed. Distribute small and large items of washing
in the drum.
■
Too low speed selected?
Spin cycle performed sev-
eral times.
Not a fault – unbalanced load detection system adjusts imbalance.
Compartment
M
is not
rinsed out completely.
Remove the insert. Clean the detergent drawer and reinsert it
Odour formation in the
washer dryer.
■
Run the
Fluff Clean
7
90°C
programme without laundry.
■
Use standard detergents.
Status display
o
lights
up. Foam may come out
of the detergent drawer.
Too much detergent used?
■
Mix 1 tablespoon of fabric softener with ½ litre of water and pour into
dispenser
II
. (Not for outdoor, sports and down-filled textiles!)
■
Reduce detergent dosage for the next wash cycle.
■
Use commercially available low foam detergent and care products which
are suitable for washer dryers.
Excessive noise, vibra-
tions and “wandering”
during spin cycle.
■
Appliance aligned? Align the appliance
■
Are the appliance feet fixed? Secure appliance feet
■
Transportation safety devices removed? Remove the transportation bolts
Display panel/indicator
lamps do not function
while the appliance is run-
ning.
■
Power failure?
■
Fuse tripped? Switch on/replace fuse.
■
If the fault occurs repeatedly, call the customer service
Programme sequence
longer than usual.
■
Not a fault – unbalanced load detection system adjusts imbalance.
■
Not a fault – foam detection function active. Additional rinse cycle.
Detergent residues on the
laundry.
■
Occasionally phosphate-free detergents contain water-insoluble residues.
■
Select
q
Rinse
/Spin
0
or brush laundry when the laundry is dry.
Spinning noise during dry-
ing.
This is an innovative process known as thermal spinning used to reduce energy
consumption during the drying phase.
Different coloured fluff is
redeposited to the laun-
dry.
Run the
Fluff Clean
7
cold
programme without laundry inside to remove fluff
which has collected in the washer drum during the drying phase.
Water inlet noise during
drying, water tap symbol
is flashing during drying.
The washer dryer includes a self cleaning function to remove fluff that is
released from laundry during drying. This is done with the help of a small
amount of tap water. The water tap must be opened during drying.
Drying duration extended.
■
According to the air cooling principle, a higher ambient temperature will
result in poor drying performance, so the drying duration will be extended.
Ensure good ventilation to remove exhaust heat.
■
■
Run the
Fluff Clean
7
cold
programme to remove fluff which has col-
lected in the washer drum during the drying phase.
Faults
Cause/Remedy
