Siemens SR53HS28KE Page 48 User Manual Download

Page: 48 / 64

NLTroubleshooting

Malfunction

Cause

Troubleshooting

Residual detergent in the
appliance

Detergent dispenser

lid is blocked by dishes

and will not open.

Arrange the dishes in the

upper basket in such a way

that the tablet tray is not

blocked by dishes.

"Loading crockery",

Page 32

Pieces of crockery are blocking

the lid of the detergent dispenser.

Do not place crockery or fragrance

dispenser in the tablet container.

Detergent dispenser

lid is blocked by tab

and will not open.

▶

Place the tab crosswise in the
detergent dispenser and not on the
narrow side.

Tabs are used in the

quick program or short

program. Tab

dissolution time is not

reached.

▶

Choose a more powerful "program"

→

Page 18or use "dishwasher

powder"

→

Page 28.

Cleaning effect and dissolving
behavior decrease with
longer storage time, or the
detergent clots strongly.

▶

Change from "dishwasher detergent"

→

Page 28.

There are water stains

on plastic parts.

Droplet formation on

plastic surfaces is

physically unavoidable.

Water spots are visible

after drying.

▶

Choose a more powerful program.

"Programs", Page 18

▶

Arrange the crockery at an angle.

"Loading crockery",

Page 32

▶

Use rinse aid.

"Rinse aid", page 26

▶

Set the water softener higher.

There are wipeable or

water-soluble deposits in

the interior or on the

door of the appliance.

Components of the

detergent are deposited.

This deposit usually

cannot be removed

chemically.

▶

Change from "dishwasher detergent"

→

Page 28.

▶

Clean the device mechanically.

White deposits form

inside the appliance.

Set the water softener correctly.

In most cases you will need to
increase the setting.

Summary of Contents for SR53HS28KE

Page 1: ...r manual Register your product on exclusive services and off siemens home bsh group c My Siemens and discover er to welcome The future moving in Siemens Home Appliances Translated from Dutch to English www onlinedoctranslator com ...

Page 2: ...nt 27 Set up and connection 12 Scope of delivery 12 Switch off rinse system 27 Detergent 28 Suitable detergents 28 Unsuitable dishwashing detergent 29 Setting up and connecting the device 13 Waste water connection 13 Drinking water connection 13 Electrical connection 13 Notes on detergents 29 Filling detergent 30 Getting to know your device 15 Device 15 Controls 16 Crockery 31 Damage to glass and ...

Page 3: ...y 60 Remote Start 38 Remote Diagnosis 38 Software Update 38 Personal data protection windows 38 Cleaning and maintenance 39 Cleaning the rinse aid container 39 Detergent 39 Device maintenance tips 39 Machine cleaning 39 Sieving System 41 Cleaning Spray Arms 42 Troubleshooting 43 Error code error indication signal 43 Washing result 45 Home Connect problem 52 Indications on the display 53 Malfunctio...

Page 4: ...t to an altitude of 4000 m above sea level Restriction of the users This appliance can be used by children aged from 8 years and above and persons with reduced physical sensory or mental capabilities or lack of experience and or knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the resulting hazards understood Children must no...

Page 5: ...ective earth system of the electrical house installation must be installed in accordance with the electrical engineering regulations Never power the device via an external switching device e g a time switch or remote control When the device is installed the mains plug of the mains connection cable must be freely accessible or if free access is not possible an all pole disconnecting device must be ...

Page 6: ...in a niche and a side wall is therefore accessible the side hinge area must be covered The covers are available from specialist dealers or from our after sales service WARNING Danger of tipping over Improper installation can lead to the device tipping over Only install underfloor or built in appliances under a continuous worktop that is firmly connected to the adjacent cupboards Safe use WARNING R...

Page 7: ...g for machine maintenance WARNING Risk of injury An open appliance door can lead to injuries Only open the appliance door for loading and unloading dishes to avoid accidents such as tripping Do not sit or stand on the open appliance door Knives and objects with sharp points can injure cause things Place knives and objects with sharp points with the points down in the cutlery basket knife holder or...

Page 8: ...e a device with a cracked or broken surface Never pull on the power cord to disconnect the device from the power supply Always pull the plug on the power cord If the appliance or the mains cable is damaged immediately unplug the mains cable from the socket or switch off the fuse in the fuse box and close the tap Please contact customer service Page 58 Only qualified personnel may carry out repairs...

Page 9: ...ith small parts WARNING Risk of health hazard Children can lock themselves in the appliance and endanger their lives In the case of discarded appliances remove the mains plug from the socket then cut the mains cable and damage the lock of the appliance door so that the appliance door no longer closes WARNING Risk of crushing Children can become trapped between the appliance door and the cabinet do...

Page 10: ...in this WARNING Risk of injury Children can get their little fingers caught in the slots of the tablet tray and injure themselves Keep children away from the opened appliance WARNING Risk of suffocation Children can lock themselves in the appliance and suffocate If present use the child lock Never allow children to play with or operate the appliance 10 ...

Page 11: ...ousehold appliance must be observed If no information is available or if the installation manual does not contain any instructions on this subject please check with the manufacturer of these household appliances whether the dishwasher can be built in above or below other household appliances If no information from the manufacturer is available the dishwasher should not be installed above or below ...

Page 12: ...educed by 3 6 liters In the automatic programs the temperature and running time are also adapted to the degree of soiling O Set up and connect set up and connect m m environmental protection and savings environmental protection and savings Set up and connect Environmental protection and saving Scope of supply Disposal of the packaging After unpacking check all parts for transport damage and the co...

Page 13: ...r the electrical connection Page 13 3 Check the contents of the package and the condition of the device 1 The necessary steps can be found in the supplied installation instructions 4 The required installation dimensions can be found in the installation instructions 2 Connect the device to the drinking water connection using the enclosed parts 5 Level the appliance using the adjustable feet The tec...

Page 14: ...hen the device is supplied with power 1 Connect the appliance plug of the connecting cable to the appliance 2 Plug the appliance into a mains socket in the vicinity of the appliance The connection data of the device can be found on the type plate 3 Check the plug for tightness 14 ...

Page 15: ...w the device Getting to know your device Device Here you will find an overview of the components of your device 8 7 9 6 5 10 4 3 11 12 2 1 1 Nameplate Type plate with E number and FD number Page 58 You need this data for the service Page 58 1Depending on the device version 15 ...

Page 16: ...pray Arms Upper crockery basket Page 20 Etagère Page 22 8 9 The upper spray arms clean the dishes in the upper basket If the dishes do not get optimally clean clean the spray arms Cleaning the spray arms Page 42 10 Lower spray arm The lower spray arm cleans the dishes in the lower basket If the dishes do not get optimally clean clean the spray arms Cleaning the spray arms Page 42 11 cutlery basket...

Page 17: ...N indication Water supply indication Refill softening salt indicator Program keys and additional functions Home Connect Page 37 Water supply indication water softening Page 24 5 6 7 Programs Page 18 Additional Features Page 20 8 Start button please Start program Page 34 9 ts aif you c for seconds the open the basic settings a 3 10 Remo at Start remote s Page 38 Page 33 m Page 26 carrots tart 11 Ch...

Page 18: ...e of pollution Very caked in burnt or dried up remove food residues containing starch or protein Intensive Pre rinse Cleaning 70 C Intermediate rinse Rinse aid 69 C To dry All Additional functions page 20 Intensive 70 China Mixed crockery and clean cutlery Degree of pollution Slightly dried up in the household to remove usual food residues Sensor optimized Becomes dependent on the degree of contam...

Page 19: ...under this button at the factory Pre rinsing is suitable for all types of crockery The dishes are pre cleaned by cold rinse With downloaded programs and in the delivery condition the program name is displayed in the app The display alternately shows APP and the remaining time can you make a combi Notes for test institutes Test institutes receive instructions for comparison tests e g according to E...

Page 20: ...ew of the possible equipment of your device and the way in which you use it The equipment depends on your device variant E Here you will find an overview of the adjustable extra functions Depending on the configuration various additional functions are provided on the control panel of the device extra features Upper crockery basket Place cups and glasses in the upper basket Additional function Use ...

Page 21: ... crockery basket 1 Pull out the upper basket 2 Remove the crockery basket a cutlery basket 1 Large plates with a diameter of up to 31 cm can be placed in the lower basket as shown 3 Place the basket on the upper rollers position 3 or the lower rollers position 1 Cutlery basket heights page 23 Make sure that the upper basket is level on both sides 4 Push in the upper crockery basket 1Depending on t...

Page 22: ...ports 1 Use the etagère and the space below it for storing small cups and glasses or for larger pieces of cutlery such as ladles or pre cut cutlery Fold over folding plate supports1 If you don t need the flip up plate supports flip them over 1 Push the lever forward and fold over the folding plate supports 1 2 If you do not need the etagère you can fold it up 2 To use the folding plate supports ag...

Page 23: ...t of rinse aid Page 27 When using the device for the first time or resetting it to factory settings you need to make settings 6 The filling detergent Page 28 7 Start the program with the highest cleaning temperature without crockery Tip Connect your device to a mobile end device You can make all settings conveniently via the Home Connect app Quick start with Home Connect page 37 We recommend that ...

Page 24: ... 1 2 2 2 9 3 0 3 7 3 8 5 4 5 5 8 9 Set value H00 H01 H02 H03 H04 H05 H06 H07 Remark Set the device to the determined water hardness Set water softening page 24 With a water hardness of 0 6 dH you do not need to use softening salt for dishwashers and you can switch off the water softening Switching off water softening page 25 3 Approx 3 seconds on to access the basic settings Busy aThe display show...

Page 25: ... filled into the softening salt reservoir immediately before the program starts a Funnel 1 Fill the water softening salt reservoir completely with softening salt The water in the reservoir is displaced and flows away 4 Fit and close the lid of the reservoir 1 Open the lid of the softening salt reservoir and remove it Switch off water softening 2 When using for the first time fill the reservoir com...

Page 26: ... about 3 seconds to press aThe water softener has been switched on and the refill softener salt indicator is deactivated G s lance flushing system You can use dishes and glasses with wash off without a hitch using the rinse system and rinse aid rinse aid Regenerate the softening system For optimal drying results it is best to use the rinse aid Only use rinse aid for household dishwashers In order ...

Page 27: ...settings press for about 3 seconds to press Switch off rinse system 3 If rinse aid has spilled over it must be removed from the rinse aid container If the rinse aid refill indicator bothers you e g if you use a combined dishwasher detergent with a rinse aid component you can switch off the rinse system Rinse aid spilled over can cause excessive foaming during the wash cycle 4 Close the lid of the ...

Page 28: ...ergents work faster and are used with shortened programmes Page 18 without pre rinse phase recommended It may happen that an applied liquid detergent escapes from the detergent dispenser even though it is closed This is not a malfunction and is not serious if you observe the following Select only a program without pre rinse phase Do not give time setting for the programs tart in Suitable dishwashe...

Page 29: ...stances even not at all This may limit the cleaning effect Adjust the rinse system and the water softening on the non combined or combined detergent used Combined dishwashing detergents According to the manufacturer s instructions salt substitutes can only be used up to a certain degree of hardness usually 21 dH without the addition of softening salt For optimum washing and drying results we recom...

Page 30: ... by using rinse aid Use tabs with special drying performance 2 Place detergent in the dry detergent dispenser 50ml 25 ml 15 ml If you use tabs one tablet is enough Place tabs across the tray When using powder or liquid detergent follow the manufacturer s dosing instructions and the dosing format of the detergent dispenser With a normal degree of soiling 20 ml 25 ml of dishwasher detergent is suffi...

Page 31: ...liquid dishwashing detergent is spread and dissolved in the rinse aid container Tabs fall into the tablet tray and are dosed dissolved Do not place any objects in the tablet tray to allow the tab to dissolve evenly Tip If you use powder detergent and select a program with pre rinse you can additionally sprinkle some detergent on the inner door of the appliance Glass and crockery are not dishwasher...

Page 32: ...shes under running water Sorting out crockery Arrange the dishes correctly to achieve optimum washing results and to avoid damage to the dishes and the appliance 2 Load the crockery and observe the following Place heavily soiled crockery such as pans in the lower basket Due to the stronger spray jet you get a better washing result Place dishes in the appliance in a safe and stable position to prev...

Page 33: ...dditional functions in addition to the selected washing programme 1 To avoid water drops falling on the dishes unload the dishes from bottom to top Remark The available additional functions depend on the selected program Programs Page 18 2 Check the rinse aid reservoir and accessories for contamination and clean if necessary Cleaning and care page 39 Press the button for the desired additional fun...

Page 34: ...gram end If you open the door immediately after the program has ended the appliance will switch off after 4 seconds 1 Press aThe program is saved and the device turns off 2 Press to continue the program Cancel program To end a program prematurely or to change a program that has started you must cancel the active program Approx Press for 4 seconds aAll indicators are lit aOnce the indications are o...

Page 35: ...inse system with position r00 Intensive drying d001 d00 d01 When rinsing the temperature is increased which results in better drying results As a result the running time may increase slightly Remark Not suitable for delicate items of crockery Switch on intensive drying d01 or switch off d00 hot water A001 A00 A01 Set cold water connection or hot water connection Only set the device to Hot water if...

Page 36: ...rt page 38 With the setting rc2 the function permanently activated This basic setting is only available after you have connected the appliance with the Home Connect app Home Connect page 37 Factory setting re Start with YES Confirm of Reset changed settings to factory condition Initial commissioning settings must be specified 1 Factory setting may differ depending on the device type Change basic s...

Page 37: ...nect app guides you through the entire registration process Follow the instructions in the Home Connect app to make the settings Install app 1 Install the Home Connect app on your mobile terminal device 2 Start the app and configure access for Home Connect The Home Connect app guides you through the entire registration process Connect device to WLAN home network Wi Fi Requirements The Home Connect...

Page 38: ...tart the device at any time with a mobile terminal device software update With this function you can update the software of the device e g for optimizations correction of errors or for security relevant updates The Home Connect app informs you about available software updates Remote Start activate If you have set rc1 in the basic settings of this function you activate the function on your device R...

Page 39: ...me Connect app Information on data protection can be called up in the Home Connect app Device maintenance tips Observe the device maintenance tips to ensure long term operation of the device Measure Benefit R R cleaning and maintenance cleaning and maintenance the door seals the front and control panel of the dishwasher regular wipe with a damp cloth and a little washing up liquid As a result thes...

Page 40: ...anel lights up or the display prompts you to do so perform the Machine Cleaning without any dishes After you have performed Machine Cleaning the indicator will go out If the device does not have a reminder function we recommend that you perform the machine cleaning every 2 months Use only for dishwashing suitable machine care products and machine cleaners Make sure that there are no aluminum um ob...

Page 41: ...aner into the interior of the appliance 2 5 impressions 6 impressions aMachine cleaning is in progress a Once the program is complete the indicator for Machine Cleaning goes out 1 Sieving System The sieve system filters coarse contaminants from the flushing circuit 3 Pull the microsieve downwards 3 2 1 4 Press the locking pieces together and remove the coarse sieve upwards 1 microsieve fine sieve ...

Page 42: ...d turn the coarse sieve clockwise Check that the arrow marks are opposite each other 3 Check the nozzles of the spray arms for blockages under running water and remove any foreign objects Cleaning spray arms Limescale and impurities in the wash water can block the nozzles and bearings of the spray arms Clean the spray arms regularly 4 Install the lower spray arm aThe spray arm audibly clicks into ...

Page 43: ...rnately Cause Troubleshooting The appliance has detected a calcified heating element 1 Descale the appliance 2 Use the appliance with the water softener 1 E 30 00 lights up alternately Aquastop system is activated 1 Close the tap 2 Contact the service department Page 58 E 31 00 lights up alternately Aquastop system is activated 1 Close the tap 2 Contact the service department Page 58 E 34 00 light...

Page 44: ...or leaks 10 Put the plug back in the socket 11 Turn on the device E 92 40 lights up alternately Strainers are dirty or clogged Clean the sieves Cleaning sieves Page 41 E 61 03 lights up alternately The water is not pumped out Drain hose is clogged or kinked 1 Route the drain hose without kinks 2 Remove the remains Siphon connection is still closed Check the connection to the siphon and open it if ...

Page 45: ...into a mains socket or switch on the fuse 5 Turn on the device 6 If the problem occurs again Press Close the tap Remove the plug from the socket Contact the service department Page 58and state the error code Washing result Malfunction Crockery is not dry Cause Troubleshooting No rinse aid has been used or the dosage is set too low 1 Fill the rinse agent Page 26Bee 2 Set the amount of rinse aid Set...

Page 46: ...has been removed too early or the drying process has not yet ended 1 Wait for the program end 2 Do not remove the dishes until 30 minutes after the end of the programme Used rinse aid has limited drying performance Use a quality rinse aid Eco products may have a limited effect Plastic dishes are not dry No mistake Due to a lower heat storage capacity dries plastic worse No solution available Cutle...

Page 47: ...t hinder the rotation of the spray arm Spray arm nozzles are clogged Clean the spray arms Page 42 The seven are polluted Clean the sieves Cleaning sieves Page 41 The strainers are incorrectly fitted and or not secured 1 Apply the sieves properly Sieving System Page 41 2 Secure the seven Washing program too weak chosen Select a more powerful rinse programme Programs Page 18 Crockery has been pre cl...

Page 48: ... 18or use dishwasher powder Page 28 Cleaning effect and dissolving behavior decrease with longer storage time or the detergent clots strongly Change from dishwasher detergent Page 28 There are water stains on plastic parts Droplet formation on plastic surfaces is physically unavoidable Water spots are visible after drying Choose a more powerful program Programs Page 18 Arrange the crockery at an a...

Page 49: ...nt bio dishwasher detergent or eco dishwasher detergent is insufficiently effective Set the water softener to the water hardness and use separate agents quality cleaning agent softening salt rinse aid Dishwasher detergent is dosed too low Increase the detergent dosage or change dishwasher detergent Page 28 Washing program too weak chosen Select a more powerful rinse programme Programs Page 18 Tea ...

Page 50: ... especially on the bottom Layers are formed by components of food residues and tap water lime soapy 1 Check the water softening setting 2 Top up with softening salt Filling softening salt Page 24 3 If you use combination detergents tabs activate the water softener Follow the directions for the detergents Notes on detergents Page 29 Plastic parts inside the appliance are discolored Plastic parts in...

Page 51: ...has been pre cleaned too well The sensor system therefore opts for a weak washing program Stubborn dirt cannot be partially removed Only remove coarse food residues and do not pre rinse the dishes Irreparable glass clouding Glasses are not dishwasher safe but dishwasher safe only Use dishwasher safe glasses Glasses are suitable for cleaning in a dishwasher but long term wear and changes must be ta...

Page 52: ... dispenser Abnormal foaming present There is hand dishwashing liquid in the rinse aid reservoir Fill rinse aid directly into the reservoir Filling rinse aid Page 26 Rinse aid has been spilled Remove the rinse aid with a cloth Used detergent or cleaning product produces too much foam Use a different brand of detergent Home Connect problem Malfunction Cause Troubleshooting Home network is not being ...

Page 53: ...e amount of rinse aid Display flashes Appliance door is not completely closed Close the appliance door Arrange the crockery in such a way that no crockery parts protrude over the crockery basket and prevent the appliance door from closing properly Malfunctions Malfunction Cause Troubleshooting Water remains in the appliance at the end of the programme Sieve system or space under the sieve is clogg...

Page 54: ...completely closed Close the appliance door Power and or water supply is interrupted 1 Check the power supply 2 Check the water supply The upper basket presses against the inner door and prevents the appliance door from closing properly Check whether the rear wall of the device is pressed in by a socket or non disassembled hose holder Arrange the crockery in such a way that no crockery parts protru...

Page 55: ... installation No device error present Operation of the device is not adversely affected The problem can only be solved via the house installation Knocking or rattling sound Spray arm hits the crockery Arrange the dishes in such a way that the spray arms do not hit the dishes Water jets make direct contact with the rinse aid container when the load is low Distribute the crockery evenly Load more di...

Page 56: ...stem 4 Scoop out the existing water t t t ransport storage and disposal transport store If necessary use a sponge for this and drain t Here you will find an explanation of how to prepare the device for transport and storage We also explain how to dispose of old appliances transport storage and disposal 5 Lift up the pump cover with a spoon and grasp it by the bracket Disassemble device 1 Unplug th...

Page 57: ...ing the unit only transport the unit in an upright position 1 Remove dishes from the appliance 1 Unplug the power cord from the outlet 2 Secure loose parts 2 Cut the power cord 3 Turn on the device Page 33 3 Dispose of the device in an environmentally friendly way 4 Select the program with the highest temperature Programs Page 18 You can obtain information about the current disposal methods from y...

Page 58: ...the device with AquaStop has been set up and connected professionally and in accordance with our installation instructions this also includes the professionally installed extension of the AquaStop original accessory Our warranty does not cover defective supply lines or fittings up to the AquaStop connection on the tap While using a device In principle with AquaStop you do not have to keep up with ...

Page 59: ...ng Additional functions and settings may power consumption and the time data increased gene Information about free software and open source software This product contains software components that are licensed as free software or open source software by the intellectual property holders The information about the respective license is stored in the home appliance You can also consult this license in...

Page 60: ...able provisions of Directive 2014 53 EU A detailed RED Declaration of Conformity can be found on the Internet at www siemens home bsh group com on the product page of your device in the additional documents Declaration of Conformity 2 4 GHz band 100 mW max 5 GHz band 100 mW max BSH Hausgeräte GmbH hereby declares that the appliance with Home Connect functionality complies with the BE ES HU SK 5 GH...

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Page 64: ...Hausgeräte GmbH Carl Wery Strasse 34 81739 Munich GERMANY www siemens home bsh group com Manufactured by BSH Hausgeräte GmbH under the trademark license of Siemens AG 9001522475 9001522475 NL 010601 442 V1 ...

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