©
Si
emens AG 2
003, C:\Daten\Sie
mens\Pro
dukte\SP65
_1\output\FUG\am\SP65
_FAQ.f
m
125
Questions & Answers
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: 040
819
left page (125)
of SP65 FUG am, A31008-H7450-A40-1-4A19 (15.02.2005, 15:46)
Text message cannot
be sent.
Service provider does not sup-
port this service.
Contact your service provider.
Phone number for service cen-
tre not set or incorrectly set.
Set service centre (p. 52).
SIM card contract does not sup-
port this service.
Contact your service provider.
Service centre overloaded.
Repeat message.
Recipient does not have a com-
patible phone.
Check.
EMS pictures are not
displayed on the desti-
nation phone.
Destination phone does not sup-
port the EMS standard.
No Internet access
possible.
Incorrect browser profile set, or
wrong or incomplete settings.
Check browser settings (p. 75), or contact your
service provider.
PIN error/
PIN2 error.
Three wrong entries.
Enter the PUK (MASTER PIN) supplied with the
SIM card according to the instructions. If you
have lost the PUK (MASTER PIN), contact your
service provider.
Phone code error.
Three wrong entries.
Contact Siemens Service (p. 126).
Service provider code
error.
No authorisation for this service. Contact your service provider.
Too few/too many
menu entries.
Functions may have been
added or deleted by the service
provider via the SIM card.
Check with your service provider.
No fax possible.
Wrong settings in the PC.
No authorisation for this service. Contact your service provider.
Charge meter does
not work.
Charge pulse is not being trans-
mitted.
Contact your service provider.
Damage
Severe shock.
Remove battery and SIM and re-insert them. Do not dismantle the phone!
Phone became wet.
Remove battery and SIM. Dry immediately with a cloth, but do not apply heat. Dry
connector contacts thoroughly. Stand mobile upright in an air current.
Do not dismantle the phone!
Problem
Possible causes
Possible solution
Resetting all settings to factory default, p. 89:
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