Siemens SN45ES57CE User Manual Download

Page: 49 / 68

TroubleshootingNL

fix disruptions

You can remedy minor faults on the device yourself. Before using

contact customer service for information on troubleshooting. This way you

avoid unnecessary costs.

WARNING

Risk of electric shock! Improper repairs

are dangerous.

▶

Only qualified personnel may carry out repairs on the device.

▶

Only original spare parts may be used for repair of the device.

▶

If the power cord of this appliance is damaged, it must be replaced with a

special cord available from the manufacturer or its service agent.

Device Safety

Malfunction

Cause

Troubleshooting

Appliance door does not open at
the end of the programme.

Automatic door opening

is not activated.

▶

Activate the automatic door

opening.

"Overview of the basic

settings", page 39

Door is not set correctly.

▶

Set the appliance door correctly with
the aid of the installation instructions.

The door gap must be at

least 70 mm to 100 mm.

The appliance door and door
seal are dirty.

▶

Clean the appliance door and

door seal with a damp cloth

and a little washing-up liquid.

Wrong screws were

used to adjust the

door gap.

▶

Use size 4X30 screws to

adjust the door gap.

The screws are supplied as

standard.

Using screws that are too

long may disable the

automatic door opening

function.

The safety device

disables the automatic

door opening.

▶

Please contact "service".

→

Page 65

Summary of Contents for SN45ES57CE

Page 1: ...r manual Register your product on exclusive services and off siemens home bsh group c My Siemens and discover er to welcome The future moving in Siemens Home Appliances Translated from Dutch to English www onlinedoctranslator com ...

Page 2: ...Rinse aid 29 Setting the rinse aid amount 30 Switch off rinse system 30 Detergent 31 Suitable detergents 31 Unsuitable detergent 32 Set up and connection 13 Scope of delivery 13 Setting up and connecting the device 13 Notes on detergents 32 Waste water connection 14 Drinking water connection 14 Electrical connection 14 Filling detergent 33 Crockery 34 Damage to glass and crockery good 34 Getting t...

Page 3: ... 43 Remote Diagnosis 44 Software Update 44 Personal data protection windows 44 Cleaning and maintenance 44 Cleaning the rinse aid dispenser 44 Detergent 45 Device maintenance tips 45 Machine cleaning 45 Sieving System 46 Cleaning Spray Arms 47 Troubleshooting 49 Device Safety 49 Error code error indication signal 50 Washing result 52 Home Connect problem 59 Indications on the display 60 Malfunctio...

Page 4: ...t to an altitude of 4000 m above sea level Restriction of the users This appliance can be used by children aged from 8 years and above and persons with reduced physical sensory or mental capabilities or lack of experience and or knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the resulting hazards understood Children must no...

Page 5: ...ective earth system of the electrical house installation must be installed in accordance with the electrical engineering regulations Never power the device via an external switching device e g a time switch or remote control When the device is installed the mains plug of the mains connection cable must be freely accessible or if free access is not possible an all pole disconnecting device must be ...

Page 6: ...in a niche and a side wall is therefore accessible the side hinge area must be covered The covers are available from specialist dealers or from our after sales service WARNING Danger of tipping over Improper installation can lead to the device tipping over Only install underfloor or built in appliances under a continuous worktop that is firmly connected to the adjacent cupboards Safe use WARNING R...

Page 7: ...g for machine maintenance WARNING Risk of injury An open appliance door can lead to injuries Only open the appliance door for loading and unloading dishes to avoid accidents such as tripping Do not sit or stand on the open appliance door Knives and objects with sharp points can injure cause things Place knives and objects with sharp points with the points down in the cutlery basket knife holder or...

Page 8: ...e a device with a cracked or broken surface Never pull on the power cord to disconnect the device from the power supply Always pull the plug on the power cord If the appliance or the mains cable is damaged immediately unplug the mains cable from the socket or switch off the fuse in the fuse box and close the tap Please contact customer service Page 65 Only qualified personnel may carry out repairs...

Page 9: ...ith small parts WARNING Risk of health hazard Children can lock themselves in the appliance and endanger their lives In the case of discarded appliances remove the mains plug from the socket then cut the mains cable and damage the lock of the appliance door so that the appliance door no longer closes WARNING Risk of crushing Children can become trapped between the appliance door and the cabinet do...

Page 10: ...in this WARNING Risk of injury Children can get their little fingers caught in the slots of the tablet tray and injure themselves Keep children away from the opened appliance WARNING Risk of suffocation Children can lock themselves in the appliance and suffocate If present use the child lock Never allow children to play with or operate the appliance 10 ...

Page 11: ...ousehold appliance must be observed If no information is available or if the installation manual does not contain any instructions on this subject please check with the manufacturer of these household appliances whether the dishwasher can be built in above or below other household appliances If no information from the manufacturer is available the dishwasher should not be installed above or below ...

Page 12: ... an optical measuring device photocell with which the turbidity of the washing water is measured Water can be saved with the aqua sensor The use of the aquasensor depends on the specific program In case of heavy pollution the washing up water is pumped out and replaced with fresh water In the case of light soiling the washing water is also used during the next washing phase and the water consumpti...

Page 13: ...ontact the store where you purchased the device or our customer service Remark The device has been checked at the factory for correct operation Water stains may remain on the device The water stains disappear after the first wash cycle SE 02 Adjusts the program strength for harsher usage conditions for example heavily dried on food Recommended setting when using organic or ecological dishwasher de...

Page 14: ...r connection using the enclosed parts Pay attention to a firm position 6 Install the waste water connection Page 14 The technical data Page 66consider 7 Install the drinking water connection Page 14 3 Make sure that the drinking water connection is not kinked crushed or entangled 8 Connect the device to the power Electrical connection Waste water connection Connect the device to the mains Connect ...

Page 15: ...Set up and connectNL 2 Plug the appliance into a mains socket in the vicinity of the appliance The connection data of the device can be found on the type plate 3 Check the plug for tightness 15 ...

Page 16: ...our device Getting to know your device Device Here you will find an overview of the components of your device 9 8 7 10 6 11 5 4 12 3 2 1 13 1 Nameplate Type plate with E number and FD number Page 65 You need this data for the service Page 65 1Depending on the device version 16 ...

Page 17: ...et compartment where the tabs can dissolve optimally 7 Upper crockery basket cutlery drawer EmotionLight Upper crockery basket cutlery drawer Page 24 8 9 Interior lighting of the device Overview of the basic settings page 39 10 Etagère1 Upper spray arm Etagère Page 25 11 The upper spray arm cleans the dishes in the upper basket If the dishes do not get optimally clean clean the spray arms Cleaning...

Page 18: ...gs page 42 4 Refill softening salt indicator Rinse aid refill indicator Water supply indication Program keys and additional functions water softening Page 26 rinse system Page 29 Water supply indication 5 6 7 Programs Page 20 Additional Features Page 22 8 Start button Key Start program Page 37 9 If you pressed for approx 3 seconds open the basic settings Change basic settings page 42 10 Remote Sta...

Page 19: ...Getting to know your deviceNL 13 Program progress display The program progress display shows which program phase the appliance is in eg cleaning rinsing or drying 1Depending on the device version 19 ...

Page 20: ...lution Very caked in burnt or dried up remove food residues containing starch or protein Intensive Pre rinse Cleaning 70 C Intermediate rinse Rinse aid 69 C To dry All Additional functions page 22 Intensive 70 China Mixed crockery and clean cutlery Degree of pollution Slightly dried up in the household to remove usual food residues Sensor optimized Becomes dependent on the degree of contamination ...

Page 21: ...aid 69 C To dry Additional functions page 22 Speed 65 China Sensitive crockery cuttings temperature sensitive plastics and glasses Degree of pollution Little caked remove food residues Time optimized Cleaning 45 C Intermediate rinse Final rinse 55 C Additional functions page 22 Speed 45 Only use with the device cleaned up Machine cleaning 70 C No Machine cleaning Favorite Remark The relatively lon...

Page 22: ...ce functions Additional function Usage The duration depends on Decreased by 15 to 75 of the washing program The additional function can before the programs tart or at any time during the program progress are activated springed The water and energy consumption are high VarioSpeedPlus Tip You can download additional programs via the Home Connect app and store them under the button 1 Save favorite to...

Page 23: ...you can adjust the shelf height of the top crockery basket IntensiveZone 1 Pull out the upper basket 2 Hold the crockery basket on the sides at the top edge to prevent the crockery basket from falling down jerkily 3 Press the levers on the left and right on the outside of the basket inwards YOU YOU equipment equipment YOU huh equipment Here you get an overview of the mo similar equipment of your a...

Page 24: ...cutlery in the cutlery drawer Make sure that the upper basket is level on both sides 5 Push in the upper crockery basket Lower crockery basket Place pans and plates in the lower basket Arrange the cutlery with the pointed and sharp side down Large plates with a diameter of up to 31 cm can be placed in the lower basket as shown 24 ...

Page 25: ...them over 1 Push the lever forward and fold over the folding plate supports 1 2 If you do not need the etagère you can fold it up 2 To use the folding plate supports again fold them up Foldable plate supports aThe folding plate supports click audibly Use the folding plate supports to safely store crockery such as plates For better storage of pans dishes and glasses you can fold the folding plate s...

Page 26: ...ice to a mobile end device You can make all settings conveniently via the Home Connect app Quick start with Home Connect page 43 Tip You can change these settings and other basic settings Page 39 change at any time Required The device is set up and connected Page 13 O O hardening system hardening system O huh hardening system 1 Fill with softening salt Page 27 ard calcareous water leaves limescale...

Page 27: ...ired depends on the water hardness The higher the water hardness the greater the amount of softening salt required Set water softening Set the device to the water hardness 1 Determine the water hardness and the desired setting value Overview of the water hardness settings page 26 PAY ATTENTION Dishwasher detergent can damage the water damage hardening Only fill the water softener reservoir with di...

Page 28: ...e manufacturer s instructions combined dishwasher detergents with salt substitutes can only be used up to a hardness level of 21 dH without adding softening salt The water hardness is 0 6 dH You do not need to use softening salt Place the softening salt in the softening salt reservoir a Funnel 1 Fill the water softening salt reservoir completely with softening salt The water in the reservoir is di...

Page 29: ...nly use rinse aid for household dishwashers Overview of the consumption values when regenerating the softening system Filling rinse aid If the rinse aid refill indicator lights up add rinse aid Only use rinse aid for household dishwashers Here you will find an overview of the maximum additional run time and consumption values when regenerating the softening system 1 Press and lift the tab on the l...

Page 30: ...se the lid of the rinse aid reservoir aThe lid audibly clicks into place Set the rinse aid amount Tip The function of the rinse aid is limited in combination detergents You usually get better results by using rinse aid If streaks or water spots remain on the dishes adjust the amount of rinse aid 1 Press 1 Press 2 Approx 3 seconds on to access the basic settings Busy 2 Approx 3 seconds on to access...

Page 31: ...tart in Suitable dishwasher detergents Only use detergents that are suitable for the dishwasher Suitable for both non combined and combined dishwasher detergents For optimal washing and drying results use a non combined detergent in combination with separate softening salt Page 27and rinse agent Page 29 Modern high performance dishwasher detergents usually have a low alkaline recipe with enzymes E...

Page 32: ...ainless steel According to the manufacturer s specifications combined dishwasher detergents generally only work at water hardnesses of 21 dH With a water hardness of more than 21 dH you must add softening salt and rinse aid For optimal washing and drying results we recommend using softening salt and rinse aid from a water hardness of 14 dH If you use combination detergents Notes on detergents Foll...

Page 33: ... by using rinse aid Use tabs with special drying performance 2 Place detergent in the dry detergent dispenser 50ml 25 ml 15 ml If you use tabs one tablet is enough Place tabs across the tray When using powder or liquid detergent follow the manufacturer s dosing instructions and the dosing format of the detergent dispenser With a normal degree of soiling 20 ml 25 ml of dishwasher detergent is suffi...

Page 34: ...iquid dishwashing detergent is spread and dissolved in the rinse aid container Tabs fall into the tablet tray and are dosed dissolved Do not place any objects in the tablet tray to allow the tab to dissolve evenly Tip If you use powder detergent and select a program with pre rinse you can additionally sprinkle some detergent on the inner door of the appliance Glass and crockery are not dishwasher ...

Page 35: ...shes under running water Sorting out crockery Arrange the dishes correctly to achieve optimum washing results and to avoid damage to the dishes and the appliance 2 Load the crockery and observe the following Place heavily soiled crockery such as pans in the lower basket Due to the stronger spray jet you get a better washing result Place dishes in the appliance in a safe and stable position to prev...

Page 36: ...ion You can set additional functions in addition to the selected washing programme 1 To avoid water drops falling on the dishes unload the dishes from bottom to top Remark The available additional functions depend on the selected program Programs Page 20 2 Check the rinse aid reservoir and accessories for contamination and clean if necessary Cleaning and care page 44 Press the button for the desir...

Page 37: ... the current program borrow change by aborting the program Cancel program page 37 To save energy it is appliance switches off automatically 1 minute after program end If you open the door immediately after the program has ended the appliance will switch off after 4 seconds 1 Press aThe program is saved and the device turns off 2 Press to continue the program Cancel program To end a program prematu...

Page 38: ...NLThe Ministry in essence Tip If you press is pressed the current program is interrupted When you switch on the appliance the program will continue automatically 38 ...

Page 39: ...ing SE 001 SE 00 SE 02 Set the water sensor for the dirt detection Sensors Page 13 Extra Dry d 001 d 00 d 01 When rinsing the temperature is increased which results in better drying results As a result the running time may increase slightly Remark Not suitable for delicate items of crockery Switch on extra dry d 01 or switch off d 00 hot water A 001 A 00 A 01 Set cold water connection or hot water...

Page 40: ...11 SP 00 SP 01 Set the preset program when the appliance is switched on With the SP 00 setting the switch on the appliance the last selected program is preset With the SP 01 setting the switching on the appliance the Eco 50 program is preset Signal strength SL 021 SL 00 SL 03 Control the signal strength In position SL 00 the sound signal is switched off If the Eco drying function is activated the ...

Page 41: ...n 00 Cn 00 Cn 01 Enable or disable wireless network connection The Cn 00 position disables the wireless network connection The basic setting Wif Fi is only available after you have connected the appliance with the Home Connect app Home Connect page 42 Remote Start rc 01 rc 00 rc 02 Remote Start page 43 activate or deactivate The following settings are possible With the setting rc 00 the func tie p...

Page 42: ...until the display shows the desired setting to press Tips Take the supplied document of Home Connect Also take the directions the Home Connect app 4 Press or repeatedly until the display shows the desired value You can change multiple settings Remark Observe the safety instructions in these operating instructions and ensure that they are also observed when you operate the appliance via the Home Co...

Page 43: ...can start the device at any time with a mobile terminal device The Home Connect app guides you through the entire registration process Connect device to WLAN home network Wi Fi Requirements The Home Connect app is on the mobile terminal installed Wifi on the router is activated The appliance has cation reception of the WLAN home network Wi Fi Remote Start activate If you have set rc 01 in the basi...

Page 44: ...ation with the Home Connect app Information on data protection can be called up in the Home Connect app software update With this function you can update the software of the device e g for optimizations correction of errors or for security relevant updates The Home Connect app informs you about available software updates R R cleaning and maintenance cleaning and maintenance R R endingand maintenan...

Page 45: ... malfunctions and to reduce the formation of unpleasant odors it is recommended to clean the device at regular intervals Machine cleaning in combination with machine care products and machine cleaners is the right program for cleaning the device Tip You can order our tested and approved machine care products and machine cleaners for dishwashers via https www siemens home bshgroup com store or our ...

Page 46: ...s in progress a Once the program is complete the indicator for Machine Cleaning goes out Comments Run the Machine cleaning program went out without any crockery Use only for dishwashing suitable machine care products and machine cleaners Make sure that there are no aluminum um objects such as grease filters from extractor hoods or aluminum pans are in the washing area of the appliance If you do no...

Page 47: ...em Check that the coarse sieve locking cams are engaged 2 7 Insert the sieve system into the device and turn the coarse sieve clockwise Check that the arrow marks are opposite each other 1 Cleaning spray arms Limescale and impurities in the wash water can block the nozzles and bearings of the spray arms Clean the spray arms regularly 3 Pull the microsieve downwards 1 Unscrew the upper spray arm an...

Page 48: ...lower spray arm upwards 3 Check the nozzles of the spray arms for blockages under running water and remove any foreign objects 4 Install the lower spray arm aThe spray arm audibly clicks into place 5 Fit and screw on the upper spray arm 48 ...

Page 49: ...lfunction Cause Troubleshooting Appliance door does not open at the end of the programme Automatic door opening is not activated Activate the automatic door opening Overview of the basic settings page 39 Door is not set correctly Set the appliance door correctly with the aid of the installation instructions The door gap must be at least 70 mm to 100 mm The appliance door and door seal are dirty Cl...

Page 50: ...detected a calcified heating element 1 Descale the appliance 2 Use the appliance with the water softener 1 E 30 00 lights up alternately Aquastop system is activated 1 Close the tap 2 Contact the service department Page 65 E 31 00 lights up alternately Aquastop system is activated 1 Close the tap 2 Contact the service department Page 65 E 34 00 lights up alternately Water flows continuously into t...

Page 51: ...or leaks 10 Put the plug back in the socket 11 Turn on the device E 92 40 lights up alternately Strainers are dirty or clogged Clean the sieves Cleaning sieves page 46 E 61 03 lights up alternately The water is not pumped out Drain hose is clogged or kinked 1 Route the drain hose without kinks 2 Remove the remains Siphon connection is still closed Check the connection to the siphon and open it if ...

Page 52: ...into a mains socket or switch on the fuse 5 Turn on the device 6 If the problem occurs again Press Close the tap Remove the plug from the socket Contact the service department Page 65and state the error code Washing result Malfunction Crockery is not dry Cause Troubleshooting No rinse aid has been used or the dosage is set too low 1 Fill the rinse agent Page 29Bee 2 Set the amount of rinse aid Set...

Page 53: ...not remove the dishes until 30 minutes after the end of the programme Used rinse aid has limited drying performance Use a quality rinse aid Eco products may have a limited effect Appliance door does not open automatically when the program has finished Set the appliance door correctly with the aid of the installation instructions The door gap must be at least 70 mm to 100 mm Plastic dishes are not ...

Page 54: ...e dishes do not hinder the rotation of the spray arm Spray arm nozzles are clogged Clean the spray arms Page 47 The seven are polluted Clean the sieves Cleaning sieves page 46 The strainers are incorrectly fitted and or not secured 1 Apply the sieves properly Sieving System page 46 2 Secure the seven Washing program too weak chosen Select a more powerful rinse programme Programs Page 20 Adjust the...

Page 55: ...on the narrow side Tabs are used in the quick program or short program Tab dissolution time is not reached Choose a more powerful program Page 20or use dishwasher powder Page 31 Cleaning effect and dissolving behavior decrease with longer storage time or the detergent clots strongly Change from dishwasher detergent Page 31 There are water stains on plastic parts Droplet formation on plastic surfac...

Page 56: ...ter hardness or top up with softening salt 3in1 dishwasher detergent bio dishwasher detergent or eco dishwasher detergent is insufficiently effective Set the water softener to the water hardness and use separate agents quality cleaning agent softening salt rinse aid Dishwasher detergent is dosed too low Increase the detergent dosage or change dishwasher detergent Page 31 Washing program too weak c...

Page 57: ... not harmful to health There are colored yellow orange brown deposits that are easy to remove in the interior of the appliance especially on the bottom Layers are formed by components of food residues and tap water lime soapy 1 Check the water softening setting 2 Top up with softening salt Filling softening salt Page 27 3 If you use combination detergents tabs activate the water softener Follow th...

Page 58: ... 2 Do not place crockery or fragrance dispenser in the tablet container Crockery has been pre cleaned too well The sensor system therefore opts for a weak washing program Stubborn dirt cannot be partially removed Only remove coarse food residues and do not pre rinse the dishes Adjust the sensitivity of the sensor system Sensors Page 13 Irreparable glass clouding Glasses are not dishwasher safe but...

Page 59: ...g the detergent Only put the detergent in a dry detergent dispenser Abnormal foaming present There is hand dishwashing liquid in the rinse aid reservoir Fill rinse aid directly into the reservoir Filling rinse aid Page 29 Rinse aid has been spilled Remove the rinse aid with a cloth Used detergent or cleaning product produces too much foam Use a different brand of detergent Home Connect problem Mal...

Page 60: ...he amount of rinse aid Malfunctions Malfunction Cause Troubleshooting Water remains in the appliance at the end of the programme Sieve system or space under the sieve is clogged 1 Clean the seven Page 46 2 Clean the drain pump Page 63 Program has not yet ended Wait for the end of the program or cancel the program withReset off Cancel program page 37 Device cannot be switched on or operated Softwar...

Page 61: ...he appliance door from closing properly Check whether the rear wall of the device is pressed in by a socket or non disassembled hose holder Arrange the crockery in such a way that no crockery parts protrude over the crockery basket and prevent the appliance door from closing properly Mechanical damage Malfunction Cause Troubleshooting Appliance door cannot be closed The door lock has tripped Close...

Page 62: ...roblem can only be solved via the house installation Knocking or rattling sound Spray arm hits the crockery Arrange the dishes in such a way that the spray arms do not hit the dishes Water jets make direct contact with the rinse aid container when the load is low Distribute the crockery evenly Load more dishes in the appliance Light dishes move during rinsing Arrange light items of crockery in a s...

Page 63: ...ystem 4 Scoop out the existing water t t t ransport storage and disposal transport store If necessary use a sponge for this and drain t Here you will find an explanation of how to prepare the device for transport and storage We also explain how to dispose of old appliances transport storage and disposal 5 Lift up the pump cover with a spoon and grasp it by the bracket Disassemble device 1 Unplug t...

Page 64: ...ing the unit only transport the unit in an upright position 1 Remove dishes from the appliance 1 Unplug the power cord from the outlet 2 Secure loose parts 2 Cut the power cord 3 Turn on the device Page 36 3 Dispose of the device in an environmentally friendly way 4 Select the program with the highest temperature Programs Page 20 You can obtain information about the current disposal methods from y...

Page 65: ...the device with AquaStop has been set up and connected professionally and in accordance with our installation instructions this also includes the professionally installed extension of the AquaStop original accessory Our warranty does not cover defective supply lines or fittings up to the AquaStop connection on the tap While using a device In principle with AquaStop you do not have to keep up with ...

Page 66: ...ne is networked unions goes standby brought 10 min Complies with current regulations EU on energy labels and ecologically de veloped cast at the time of marketing Additional functions and settings may power consumption and the time data increased gene Information about free software and open source software This product contains software components that are licensed as free software or open source...

Page 67: ...t and spare parts for the respective device Declaration of Conformity BSH Hausgeräte GmbH hereby declares that the appliance with Home Connect functionality complies with the basic requirements and other applicable provisions of Directive 2014 53 EU A detailed RED Declaration of Conformity can be found on the Internet at www siemens home bsh group com on the product page of your device in the addi...

Page 68: ...Hausgeräte GmbH Carl Wery Strasse 34 81739 Munich GERMANY www siemens home bsh group com Manufactured by BSH Hausgeräte GmbH under the trademark license of Siemens AG 9001469047 9001469047 NL 010609 650 A1 ...

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