Siemens Optiset E Entry Quick Reference Manual Download | Manualshive

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14

Consultation

Consultation lets you put the other party in a call on
consultation hold, so that you can call and talk privately with a
second party. You can then press the Connect key to alternate
between the two parties.

To consult with a second party during a call,

1.

Press the Transfer (TRANSFR) key to put the first
party on consultation hold.

2.

Listen for the confirmation tone, followed by the
internal dial tone. The Connect light flashes.

3.

Dial the second party’s extension or 9 and the
outside number.

4.

Talk with the second party.

To reconnect with the first party,

Press the Connect key. You can continue to use the
Connect key to alternate between the two parties.

TRANSFR

CONNECT

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Summary of Contents for Optiset E Entry

Page 1: ...Quick Reference Guide Optiset E Entry and Basic for Hicom 300 E CS ...

Page 2: ...erference Regulation of the Canadian Department of Communications Operation in a residential area may cause unacceptable interference to radio and TV reception requiring the owner or operator to take whatever steps are necessary to correct the interference Cet équipement ne dépasse pas les limites de Classe B d émission de bruits radioélectriques por les appareils numériques telles que prescrites ...

Page 3: ...s Lights 7 Feature Keys and Access Codes 8 Volume Keys 8 Changing Your Audio Settings 10 Callback Request 11 Conference 12 Connect 13 Consultation 14 Forwarding 15 Hold 16 Last Number Redial 17 Mailbox 18 Park 19 PhoneMail 20 Pickup 20 Pick A Call and Add to Conference 21 Repertory Dialing Repdial Keys 22 Saved Number Redial 23 Speaker 23 Station Speed Dialing 24 System Hold 25 System Speed Dialin...

Page 4: ...ii ...

Page 5: ...our communications server Its speaker is only used for the ringing tone not for voice transmission When the phone is idle users cannot do on hook dialing dialing after pressing the line key or a feature key without lifting the handset Instead they must pick up the handset before dialing or initiating features such as Repdials for one touch dialing Station Speed Dialing and System Speed dialing Fig...

Page 6: ...ts user installable bay option modules Figure 2 Optiset E Basic Telephone Bay Option Modules The bay option modules snap into place in the bay underneath the Basic phone They are the same size and shape but labels clearly identify their type Figure 3 Bay Option Modules 1 2 3 4 5 6 7 8 9 0 MNO JKL GHI PQRS TUV WXYZ 1 2 3 4 5 6 7 8 9 0 4 5 Handset Speaker ringing tone open listening Keys for telepho...

Page 7: ...aneous voice and data communication hardware flow control RTS CTS and full duplex operation It also supports the Siemens Application Programming Interface API data loopback for customer service tests and V 120 and DMI mode 2 Bit Rate Adaptation Optiset E ISDN Adapter The ISDN Adapter lets you connect ISDN S0 bus devices such as phones PC cards LAN Bridges G4 fax machines and video equipment to you...

Page 8: ...press down on the adapter until the male connector strip is inserted all the way into the female connector strip For the Analog Adapter connect an analog device to the 6 pin RJ11 port on the back of the Analog Adapter connecting tip ring to pins 3 and 4 Reconnect the phone line to the phone Note that the analog adapter requires the Optiset E Local Power Supply for operation For the Data Adapter co...

Page 9: ...r connect the ISDN terminal to the RJ45 adapter Reconnect the phone line to the phone For the Phone Adapter connect the secondary Optiset E phone into the RJ11 connector on the adapter Reconnect the phone line to the phone ...

Page 10: ...Phone Adapter Installation of Local Power Supply To install a local power supply 1 Disconnect the phone line from the wall jack and from the phone New phones should have a line cord attached to the phone but may not be plugged into the wall jack Plug the line cord PN 51A4871 that comes with the power supply into the jack on the phone and into the jack on the power supply labeled 2 Plug one end of ...

Page 11: ...rvice Each phone in your Siemens telephone system has a class of service COS that specifies the features available to it Therefore you may find that some features included in this guide are not available on your telephone Ask your system administrator which features have been assigned to your telephone Line Keys Your Optiset E telephone has a separate line key for every extension that appears on y...

Page 12: ... Volume Keys Use the Volume Up and Volume Down keys to adjust the voice volume of your telephone While on a call press to raise the volume of the voice you are hearing or press to lower it Press either key repeatedly until you reach the desired voice level Holding down either key only changes the volume one step When you hang up or switch to another call the voice volume returns to the default lev...

Page 13: ...re Fast busy tone Invalid call Short tone every 20 secs Internal call waiting 3 short tones confir mation tone A feature has been suc cessfully activated 3 short tones followed by dial tone Additional input such as a PIN is required 2 short tones every 20 secs External call waiting Wavering error tone Invalid feature request ...

Page 14: ...ng volume 2 for ring tone 3 for alert tone Your phone will make the sound of the current setting 3 If you want to exit without making changes press 4 To adjust the setting higher or lower press the or keys Your phone will make the sound of the adjustment 5 If you want to exit without making changes press 6 To save the adjustment you have made press the and keys together ...

Page 15: ...nications server automatically dials the number To request a callback 1 Listen for the phone to ring or for the busy signal 2 Press the Callback CALLBCK key or dial 1 3 Listen for the confirmation tone If you have a display phone WILL CALL BACK is displayed 4 Hang up 5 When the communications server calls back with triple rings answer and it will dial the extension To cancel a callback 1 Get a dia...

Page 16: ... hold 2 Listen for the confirmation tone followed by the internal dial tone 3 Dial the extension you want to add or dial 9 and the outside number 4 After the party answers press the Conference CONF key or TRANSFR to join all the parties To reconnect to the conference when a called party isn t joining Press the Connect key To drop the last added party 1 Press the Clear key or press TRANSFR and dial...

Page 17: ... with a call placed on consultation hold reconnect with a transferred call before the transfer is com plete alternate between two parties when you have one of them on consultation hold To reconnect with a call Press the Connect key CONNECT ...

Page 18: ...second party during a call 1 Press the Transfer TRANSFR key to put the first party on consultation hold 2 Listen for the confirmation tone followed by the internal dial tone The Connect light flashes 3 Dial the second party s extension or 9 and the outside number 4 Talk with the second party To reconnect with the first party Press the Connect key You can continue to use the Connect key to alternat...

Page 19: ...ou at the communications server To use Variable Forwarding for all calls under all conditions 1 Get a dial tone and press the Forward key or dial 9 1 2 Dial the extension or 9 and the outside number you want to receive your calls 3 Hang up To cancel Variable Forwarding 1 Press the Forward key or get a dial tone and dial 9 1 2 Hang up To cancel Fixed Forwarding Get a dial tone and dial 9 0 To resto...

Page 20: ... the call is transferred to the operator If you want to make another call after placing a call on hold you must use another line If your telephone has only one line press the Transfer TRANSFR key instead of the HOLD key to place the call on consultation hold then dial the second party To put a call on hold 1 Press the Hold key 2 Hang up To reconnect Press the line key next to the flashing status l...

Page 21: ...one number it is automatically stored so that you can redial it later Numbers dialed during consultation calls and transfers are also stored Only one number is stored at a time and once you dial a new number it replaces the number stored previously To redial the last number dialed Press the Last Number Redial LNR key Or get a dial tone and dial 4 LNR ...

Page 22: ...atus light on the other phone It also leaves a reminder message if the other phone has a display To answer a message Press the Mailbox key The communications server calls back the party or system that left the message It can call a voicemail system or another number configured at the communications server When the party or system answers the message is deleted To leave a reminder message 1 After r...

Page 23: ... can then retrieve the call from the extension as needed To park a call to another extension 1 Press the Transfer TRANSFR key 2 Dial 6 3 Dial the extension where you want to park the call 4 Hang up To retrieve a parked call 1 Get a dial tone 2 Dial 6 3 Dial the extension where the call is parked 4 Begin speaking TRANSFR ...

Page 24: ...Pickup features let you answer calls ringing on hold queued or parked at other extensions Group Pickup lets you answer a call to an extension in your pickup group set up at the communications server even when you do not know the number for the extension Station Pickup lets you answer a call at any extension provided that you know the number for the extension To answer a call in your pickup group P...

Page 25: ...icked up is located If the call you are picking up is on busy standby queuing for your line you will already be connected to it now You do not have to dial an extension for it 3 After the picked up party answers press the Conference CONF key to join all the parties If the picked up party does not want to join the conference press the Clear key This disconnects the picked up party and returns you t...

Page 26: ...o set up a repdial key 1 Press the Program key 2 Press the repdial R key that you want to use 3 Enter the dialing sequence you want to assign to the key You can press to add multiple time delays the default is 2 seconds for each to the sequence 4 Press the Program key On your faceplate label the key with the name of the feature or person that it dials To dial using a repdial key Press the repdial ...

Page 27: ...RDL key or dial 4 while the call is still ringing or busy To dial your saved number Press the Saved Number Redial SAV RDL key or get a dial tone and dial 4 Speaker The Basic phone has a speaker that you can use for receiving calls or listening to the PhoneMail system You must pick up your handset to speak to the other party To answer a call Pick up the handset The blinking status light next to the...

Page 28: ...er for up to 30 codes in groups of 10 If you are set up for more than ten they follow a double digit scheme 00 through 29 To set up a station speed code 1 Press the Station Speed SPEED key twice or get a dial tone and dial 3 2 Enter the station speed code 3 Enter the dialing sequence Then hang up To dial using a station speed code 1 Press the Station Speed SPEED key 2 Listen for the confirmation t...

Page 29: ...nsfer TRANSFR key You will hear the confirmation tone and dial tone Dial 8 2 Enter a slot number 0 9 If you hear a busy signal try a different slot number If all slots are full you will hear a fast busy signal Then hang up To retrieve a call on system hold 1 Get a dial tone 2 Press the System Hold SYSHOLD key or dial 8 3 Dial the number of the system slot where the call is on system hold TRANSFR S...

Page 30: ...mpany may have up to sixteen system speed lists You may have access to two of these lists For release 6 5 and above you may have access to two of these lists or to the first ten lists plus one additional list A number set up for a system speed code can contain an initial Personal Identification Number PIN if one is necessary to make outside calls To make a system speed call 1 Press the correct Sys...

Page 31: ...s set up to do this To transfer a call 1 Ask the other party to hold 2 Press the Transfer TRANSFR key 3 Dial the extension or dial 9 and the outside number 4 If you want announce the caller when the party answers 5 Hang up To reconnect Before hanging up press the Connect key to rejoin the original call TRANSFR CONNECT ...

Page 32: ... 8 Direct Trunk Select 8 Forwarding Fixed 9 0 Cancel 9 0 Forwarding Variable All 9 1 Busy 9 4 Busy Ring No Answer 9 5 External 9 2 Internal 9 3 Ring No Answer 9 6 Cancel 9 1 Last Number Redial 4 Mailbox Callback Message Leave Message 1 Cancel 8 Turn Off Light 5 2 Park 6 Pickup Group 3 Station 3 PIN Authorization 5 7 Cancel 5 8 Privacy 2 Cancel 2 Saved Number Redial 4 Speaker Call Fixed 4 Speaker C...

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