11
Error messages
You can take remedial action yourself for some error
messages.
After-sales service
Our after-sales service is there for you if your appliance needs
to be repaired. We will always find the right solution in order to
avoid unnecessary visits from a service technician.
E number and FD number
When calling us, please give the product number (E no.) and
the production number (FD no.) so that we can provide you with
the correct advice. The rating plate bearing these numbers can
be found on the right-hand side when you open the appliance
door. To save time, you can make a note of the number of your
appliance and the telephone number of the after-sales service
in the space below, should it be required.
Please note that there will be a fee for a visit by a service
technician in the event of a malfunction, even during the
warranty period.
Please find the contact data of all countries in the enclosed
customer service list.
To book an engineer visit and product advice
Rely on the professionalism of the manufacturer. You can
therefore be sure that the repair is carried out by trained service
technicians who carry original spare parts for your appliances.
This appliance corresponds to the standards EN 55011 and
CISPR 11. It is a Group 2, Class B product.
Group 2 means that microwaves are produced for the purpose
of heating food. Class B states that the appliance is suitable for
private households.
Technical data
Environmentally-friendly disposal
Dispose of packaging in an environmentally-friendly manner.
A signal sounds. The colon in the
display flashes.
The appliance is in demonstration mode.
1.
Press the
2
button.
2.
Press and hold the
g
button for three sec-
onds.
Demo mode is deactivated.
Problem
Possible cause
Remedy/information
Error message
Possible cause
Remedy/Note
Error message "E723" appears in the dis-
play.
The door is not properly closed.
Open the appliance with the
3
button and
close it again.
Error message "Er1", "Er4", "Er18" or "E305"
appears in the display.
Technical malfunction.
Call the after
sales service.
Error message "Er11" appears in the dis-
play. "Button jammed"
The buttons are dirty or the mechanism
has jammed.
Press all the buttons several times. Clean
the buttons with a dry cloth. Open and
close the appliance door. If this does not
help, consult the after-sales service.
E no.
FD no.
After-sales service
O
GB
0844 8928999
Calls from a BT landline will be charged at up to
3 pence per minute. A call set-up fee of up to 6 pence
may apply.
IE
01450 2655
0.03 € per minute at peak. Off peak 0.0088 € per
minute.
Power supply
220-240 V, 50 Hz
Maximum total connected load 1,990 W
Microwave power setting
900 W (IEC 60705)
Microwave frequency
2,450 MHz
Grill
1300 W
Fuse
min. 10 A
Dimensions (HxWxD)
appliance
382 mm x 594 mm x 318 mm
cooking compartment
220 mm x 350 mm x 270 mm
VDE approved
yes
CE mark
yes
This appliance is labelled in accordance with
European Directive 2012/19/EU concerning used
electrical and electronic appliances (waste electrical
and electronic equipment - WEEE). The guideline
determines the framework for the return and recycling
of used appliances as applicable throughout the EU.
