67
Customer service & product warranty – Australia and New Zealand
Gigaset E500/E500A / AUS / A31008-M2206-C401-1-7619 / appendix.fm / 01.03.2011
Questions and answers
If you have any questions about the
use of your phone you can contact
us 24/7 at
www.gigaset.com/service.
In addition, the following table pro-
vides troubleshooting assistance.
The display is blank.
1.
The handset is not switched on.
¤
Press and
hold
the end call key
a
.
2.
The battery is empty.
¤
Charge the battery or replace it
(
"
BASE
"
flashes in the display
.
1.
The handset is outside the range
of the base.
¤
Move the handset closer to the
base.
2.
The base's range is reduced
because Eco Mode is activated.
¤
Deactivate Eco Mode
(
page 54) or reduce the dis-
tance between the handset
and the base.
3.
The base is not switched on.
¤
Check the base power adapter
(
"
Place handset into base
"
flashes in
the display
.
Handset has not been registered
with the base or has been de-regis-
tered.
¤
Place the handset in the base
(automatic registration, may take
up to 5 minutes) or register the
handset manually (
Handset does not ring.
The ringer is switched off.
¤
Activate the ringer (
You cannot hear a ringer/dialling
tone from the fixed line network.
The phone cord supplied has not
been used or has been replaced by a
new cord with the wrong pin con-
nections.
¤
Please always use the phone cord
supplied or ensure that the pin
connections are correct when
purchasing from a retailer
(
The connection always terminates
after approx. 30 seconds.
Repeater activated/deactivated
(
¤
Activate/deactivate the handset
(
When you try to activate Eco
Mode+, "Not possible!" appears in
the display.
A handset is registered to the base
that does not support
Eco Mode+
.