Siemens Gigaset C590 IP User Manual Download Page 186

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185

Customer Service & Assistance

Gigaset C590 IP / IM-OST EN / A31008-M2215-R601-1-TE19 / appendix.fm / 22.12.10

rsion 4, 16.0

.2005

The other party cannot hear you.

You have pressed the mute button

. The handset is "muted".

Unmute the microphone

(

page 58)

The number of the caller is not displayed despite CLIP/CLI being activated.

Calling Line Identification is not enabled.

The

caller

should ask the network provider to enable Calling Line Identification.

You hear an error tone

(descending tone sequence)

when keying an input.

Action has failed/invalid input.

Repeat the process.
Watch the display and refer to the user guide if necessary.

No time is specified for a message in the call list.

Date and time have not been set.

Set date/time or

Activate synchronisation with a time server on the Internet via the Web configurator.

Firmware update or VoIP profile download is not performed.

1. If

Currently not possible

is displayed, the VoIP connections may be busy or a download/

update is already being performed.

Repeat the process at a later date.

2. If

File unreadable

is displayed, the firmware file may be invalid.

Use only the firmware available on the preconfigured Gigaset configuration server.

3. If

Server not accessible

is displayed, the download server may not be accessible.

The server is currently not accessible. Repeat the process at a later date.

You have changed the preconfigured server address. Correct the address. If necessary,
reset the base.

4. If

Transmission error XXX

is displayed, an error has occurred during the transmission of

the file. An HTTP error code is displayed for XXX.

Repeat the process. If the error occurs again, consult the Service department.

5. If

Check IP settings.

is displayed, your phone may not be connected to the Internet.

Check the cable connections between the base and router and between the router
and the Internet.

Check whether the phone is connected to the LAN, i.e., it can be reached at its IP
address.

You cannot establish a connection to the phone with your PC's Web browser.

When establishing a connection, check the phone's local IP address that has been
entered. You can check the IP address on your handset

(page 146)

Check the connections between the PC and base. Transmit a ping command to your base,
e.g., from your PC (ping <base's local IP address>).

You have tried to reach the phone via a secure http (https://...). Try again with http://....

Exclusion of liability

Some displays may contain pixels (picture elements), which remain activated or
deactivated. As a pixel is made up of three sub-pixels (red, green, blue); it is pos-
sible that pixel colours may vary.

This is completely normal and does not indicate a fault.

Summary of Contents for Gigaset C590 IP

Page 1: ......

Page 2: ...the directory and set reminders page 76 Use your Gigaset as a PABX Register up to six handsets Assign each device its own phone number It s easy to configure your Gigaset thanks to the wizards They help you to configure the VoIP connections for your phone and to assign the receive and send connections to the registered handsets Go online with your Gigaset Use your phone s Info Center and have info...

Page 3: ...ll ensure any questions you may have or warranty services you request are dealt with even faster Have fun using your new phone Please note To change the display language proceed as follows page 137 Press right on the control key v Press left on the control key u to select the Ï symbol and confirm the selection with the right display key Press the bottom of the control key s three times and confirm...

Page 4: ...nd digits 7 Mute key page 58 Muting the microphone 8 Microphone 9 Recall key Consultation call flash Insert a dialling pause press and hold 10 Star key Activate deactivate ringtones press and hold with an open connection switch between pulse dialling tone dialling press briefly text input open table of special characters 11 Connection socket for headset page 37 12 Key 1 Dial Network mailbox press ...

Page 5: ...Ã 02 10 09 08 Calls SMS ØðÚ Anniversary page 77 ØìÚ Alarm clock page 123 Signal strength i page 121 or Eco Mode icon page 121 Ringtone switched off page 142 Battery charging page 37 Battery charge status page 37 Alarm clock switched on and wake up time set page 123 Current time page 37 Current day and month page 37 Name of the handset page 133 Number of new messages u Ã On the network mailbox page...

Page 6: ...w fm 22 12 10 Version 4 16 09 2005 The base at a glance Base key 1 Paging key Lights up LAN connection active phone is connected to router Flashes Data transfer to LAN connection Press briefly start paging display IP address on handset Press and hold set base to registration mode 1 ...

Page 7: ...phone 40 Control key 40 Display keys 41 Keys on the keypad 41 Correcting incorrect entries 41 Menu guidance 42 Activating deactivating the handset 43 Activating deactivating the keypad lock 43 Understanding the operating steps in the user guide 44 Menu tree 46 Making calls 50 Making an external call 50 Ending a call 53 Accepting a call 53 Calling Line Identification 54 Notes on calling line displa...

Page 8: ... SMS service centre defining the send line 100 Activating deactivating first ringtone muting 101 Activating deactivating SMS function 101 Troubleshooting SMS problems 102 E mail notifications 103 Opening the incoming e mail list 104 Viewing the message header and text of an e mail 106 Viewing e mail sender s address 107 Deleting e mail messages 107 Info Center continuous Internet access from your ...

Page 9: ...143 Configuring the system settings 144 Setting the date and time manually 144 Protecting against unauthorised access 144 Your own area code setting 145 Activating deactivating music on hold 145 Setting the base s IP address in LAN 146 Configuring VoIP connections 148 Assigning send and receive connections to internal parties 150 Updating the phone firmware 152 Repeater support 153 Resetting the b...

Page 10: ...n operating Gigaset VoIP telephones with Network Address Translation NAT routers 186 VoIP status codes 188 Checking service information 191 Authorisation 192 Environment 193 Appendix 194 Care 194 Contact with liquid 194 Specifications 194 Writing and editing text 197 Glossary 198 Accessories 208 Mounting the base on the wall 211 Mounting the charger on the wall 211 Index 212 ...

Page 11: ...articular environment e g doctor s surgery If you use a medical device e g a pacemaker please contact the device manufac turer They will be able to advise you regarding the susceptibility of the device to external sources of high frequency energy Please refer to the Appendix chapter for the specifications of this Gigaset product Do not hold the rear of the handset to your ear when it is ringing or...

Page 12: ...have them repaired by our Service team as these could interfere with other wireless services Please note u Please note that only terminals that are operated in house inside buildings may be con nected to the analogue TAE connection u Not all of the functions described in this user guide are available in all countries u The device cannot be used in the event of a power failure It is also not possib...

Page 13: ...alogue fixed line TAE RJ11 6 pole flattened cable 3a or 3b depending on the country provider 4 One Ethernet LAN cable Cat 5 with 2 RJ45 modular jacks for connecting the base to a router LAN Internet 5 One Gigaset C59H handset 6 Two batteries for the handset uncharged 7 One battery cover for the handset 8 One belt clip for the handset 9 One handset charger 10 One power adapter for connecting the ch...

Page 14: ...ctions for your Gigaset firmware updates are made available for you to download to your base page 152 If this results in operational changes for using your phone a new version of this user guide or the necessary amendments will be published on the Internet at www gigaset com Select the product to open the relevant product page for your base where you will find a link to the user guide To find out ...

Page 15: ...lt in significant health risks and personal injury For example the outer casing of the batteries could be damaged or the batteries could explode The phone could also malfunction or be damaged as a result of using batteries that are not of the recommended type Insert the batteries with the polarity in the cor rect direction The polarity is indicated in on the battery com partment First insert the b...

Page 16: ...to register the handset again If you wish to use your handset with a different base or use addi tional handsets with your base you have to register the handset manually page 127 To charge the batteries leave the handset in the charger Please note Only place the handset in the charger that is intended for it Plug the power adapter into the plug socket 2 Connect the flat plug from the power adapter ...

Page 17: ... ten hours Then remove the handset from the chargeranddonotreplaceituntilthe batteries are fully discharged Please note u After the first battery charge and discharge you may place your handset in the charger after every call u Always repeat the charging and discharging procedure if you remove the batteries from the handset and reinsert them u The batteries may warm up during charging This is not ...

Page 18: ...to the multitude of different varnishes and polishes used on today s furnishings the occurrence of marks on the surfaces cannot be completely ruled out Please note Pay attention to the range of the base This is up to 300 m in unobstructed outdoor areas and up to 50 m inside buildings The range is reduced when Eco Mode is activated page 121 Warning u Never expose the telephone to any of the followi...

Page 19: ...ne and VoIP you need to connect the base to the fixed line and Internet see diagram below Follow the steps in the order given below 1 Connect the phone and power cables to the base 2 Connect the base to the telephone network and the mains power supply 3 Connect the base to the router for accessing the Internet via router and modem or via router with integrated modem and for configuring the base vi...

Page 20: ...ion cable with RJ11 plug into the lower connection socket at the rear of the base 2 Insert the power cable of the power adapter into the upper connection socket at the rear of the base 3 Push both cables into the appropriate cable channels 3 2 1 3 Back panel of the base Warning Use only the power and telephone cables supplied Pin connections on tele phone cables can vary pin connections page 196 ...

Page 21: ...ply 1 Insert the phone cable into the fixed line connection socket 2 Then insert the power adapter into the mains socket You can now use your phone to make calls via the fixed line and can be reached on your fixed line number 1 2 Back panel of the base Warning Keep the power cable plugged in at all times for operation as the phone does not work without a mains connection ...

Page 22: ... a modem this may be integrated in the router Data protection notice When the device is connected to the router it automatically contacts the Gigaset support server to make it easier for you to configure the devices and to enable communication with the Internet services For this purpose every device sends the following device specific information once every day u Serial number item number u MAC ad...

Page 23: ...r plugs into the LAN connection socket at the side of the base 2 Then insert the second Ethernet cable plug into a LAN socket on the router As soon as the cable connecting the phone and router is plugged in and the router is switched on the key lights up on the front of the base paging key You are now able to establish VoIP connections within Gigaset net page 56 1 2 Back panel of the base ...

Page 24: ...he installation wizard on your phone page 23 prompts you to enter the code at the relevant point All the required VoIP data is then downloaded auto matically onto your phone The configuration file is only transferred via a secure connection TLS authentica tion If the TLS authentication fails the message key f flashes Press the mes sage key to display the Certificate error Please check your certifi...

Page 25: ... all the necessary data from your VoIP provider This will include Either u Your user name if required by the VoIP provider This is the user name of your IP account caller ID frequently identical to your phone number u Your authentication name or login ID u The login password registered with the VoIP provider u General settings for your VoIP provider server addresses etc Or u An auto configuration ...

Page 26: ...bout the IP wizard appears in the display Press the bottom of the control key s to scroll down Press the OK display key to con tinue A list of all possible IP connections is shown in the display IP 1 to IP 6 VoIP connections that are already config ured are marked with If necessary press down on the con trol key s to select a connection Press the OK display key to con tinue IP Wizard Ð This wizard...

Page 27: ...d where applicable a user name Press the key below No on the dis play screen For further information please see Downloading VoIP provider data page 29 You have received an auto configura tion code activation code from your VoIP provider Press the key below Yes on the display screen For further information please see Entering the auto configuration code page 28 IP Wizard Do you have a code for auto...

Page 28: ...nt of the IP address In order for your router to recognise the phone dynamic IP address assign ment must also be activated on the router i e the router s DHCP server must be activated If the DHCP server cannot or should not be activated you must assign a fixed IP address to the phone page 146 u If the phone cannot establish a connection to the Internet the message Internet connection not available...

Page 29: ...rnet to your phone When all the data has been successfully loaded onto your phone Your IP account is registered with your provider appears on the display For further information please see 2 Connection wizard page 33 Using the keypad enter the auto configuration code you received from the provider max 32 charac ters Press the key below OK on the display screen IP Wizard Activation code for autocon...

Page 30: ... countries is loaded Press up or down on the control key q repeatedly until the country in which you want to use the phone is selected in the display Press the key below OK on the display screen to confirm your selec tion A list of the VoIP providers for which a profile with the general access data is available on the configuration server is displayed Press up or down on the control key q repeated...

Page 31: ...zard Briefly press the end call key a repeatedly until End wizard appears in the display and then press the display key Yes You can perform the subsequent steps of the installation wizard You must then make the required VoIP provider and IP account settings using the Web configurator You receive the general provider data from your VoIP pro vider You can change the assignment of the VoIP connection...

Page 32: ...s the key several times if necessary You can see briefly in the display whether upper case lower case or digit input is selected Characters entered incorrectly can be deleted using the left display key below Ñ The character to the left of the cursor is deleted You can navigate within the input field using the control key r left right Using the keypad enter the authen tication name that you receive...

Page 33: ...red with your provider appears in the display The connection wizard starts Using the keypad enter the user name that you received from your VoIP provider Press the key under OK on the display screen Once you have made all the necessary entries the IP wizard will try to register the phone with the VoIP provider IP Wizard User name Abc C OK IP Wizard Û Registering with provider ...

Page 34: ...lled party The net work provider calculates charges based on the sendconnections You can assign each internal party a number or the associated connection as a send connec tion u Each connection number of your phone can be both a send as well as a receive connection You can assign each connection to several internal parties as send and or receive connection Default assignment All configured connect...

Page 35: ...change the receive connec tion setting Press the display key OK if you do not wish to change the setting Press OK to skip the following steps Continue from e Press Change to display the following c If no calls to the VoIP connection IP1 are to be signalled on the handset Press right on the control key v to set to No Rec Connections INT1 Ð receives calls for Fixed Line 4560123 IP1 12345602 Gigaset ...

Page 36: ...ng the settings for the handset The updated list of receive connections is displayed one more time for you to check Press the display key OK to confirm the assignment e The send connection currently set for the handset is displayed Fixed Line Press the display key OK if you do not wish to change the setting Skip the following step To change the setting press the display key Change INT 1 IP1 Yes Re...

Page 37: ... the dis play Assign connections to handset Perform steps a to f for each registered handset After successfullyconfiguring the settings you will briefly see thefollowingdisplay Completing the installation The handset then returns to idle status an example of the display in idle status f If the handset is to make calls via a dif ferent connection phone number Press right on the control key v repeat...

Page 38: ... server via the Web configurator page 178 u You can also set the date and time manually via the menu of one of the regis tered handsets page 144 To ensure you have the correct time for incoming calls and to use the alarm clock the date and time must be set Connecting the headset to the handset optional You can connect a headset with 2 5 mm jack connectors See the relevant product page for informat...

Page 39: ...ches on each side to attach the belt clip To attach press the belt clip onto the back of the handset so that the protrusions on the belt clip engage with the notches To remove press the centre of the belt clip firmly with your right thumb push the fingernail of your left index finger up between the clip and the housing and pull the clip in an upward direction ...

Page 40: ... phone please read the tips on troubleshooting page 184 or contact our Customer Care team page 184 Information on is located here Making external calls and accepting calls page 50 Setting the ringtone melody and volume page 140 Storing your own area code in the telephone page 145 Setting Eco Mode page 121 Preparing the telephone for SMS reception page 91 Operating the telephone on a PABX page 155 ...

Page 41: ...u Navigate to the required function In submenus and lists t s Scroll up down line by line In input fields Use the control key to move the cursor up t down s right v or left u Press and hold v or u to move the cursor word by word During an external call s Open the directory u Initiate an internal consultation call t Adjust the loudspeaker volume for earpiece and speaker mode Functions when pressing...

Page 42: ... cancel operation Save entry Open the redial list Keys on the keypad c Q etc Press the matching key on the handset Enter digits or letters Correcting incorrect entries You can correct incorrect characters in the input fields by navigating to the incor rect entry using the control key You can then u Delete the character to the left of the cursor with the display key Ñ press and hold to delete the w...

Page 43: ...in menu The main menu functions are shown in the display as icons Theiconfortheselectedfunctionishighlightedin orange and the name of the associated function appears in the display header To access a function i e to open the corresponding sub menu next menu level Use the control key p to select the required func tion and press the display key OK Briefly press the display key Back or the end call k...

Page 44: ...dle status press and hold the end call key confirmation tone to deactivate the handset Press and hold the end call key again to reactivate the handset Activating deactivating the keypad lock The keypad lock prevents any unwanted use of the phone Press and hold the hash key in idle status to activate or deactivate the keypad lock You will hear the confirmation tone If the keypad lock is activated y...

Page 45: ...co Mode Eco Mode on means Press right on the control key v to open the main menu Press right left down and up on the control key p to navigate to the Settings submenu Press the display key OK to confirm your selection Press down on the control key s until the Eco Mode menu option is highlighted Press the display key OK to confirm your selection Settings Display Language Registration Menu View Eco ...

Page 46: ...d to be confirmed Press down on the control key s until the Eco Mode menu option is highlighted Press the display key Change to activate deactivate the function Eco Mode Eco Mode Eco Mode Back Change Eco Mode Eco Mode Eco Mode Back Change Press the key below Back to skip back to the previous menu level Or Press and hold the end call key a to return to idle status ...

Page 47: ... expert mode are marked with the icon To change these settings Select v Ï Menu View Simplified standard mode or Complete expert mode Select the active mode is marked with Ø To open the main menu press v when the handset is in idle status Ë Messaging SMS New SMS page 91 Incoming page 95 Draft page 93 Settings Service Centres page 100 Notification page 99 Status Report E mail page 103 Ê Call Lists p...

Page 48: ... Network Mailboxes Net AM Fixed Line page 118 Net AM IP1 Net AM IP2 Net AM IP6 Set Key 1 Net AM FixedLn page 119 Net AM IP1 Net AM IP2 Net AM IP6 Ç Select Services Nxt Call Anonymous Call Divert Internal page 61 Fixed Line page 60 IP1 IP2 IP6 Call Waiting page 62 All Calls Anony page 59 Transfer ECT page 62 É Additional Features Info Center page 108 Alarm Clock page 123 Room Monitor page 124 ...

Page 49: ...me page 141 Melodies Anon Calls Silent Music on hold page 145 Display Screensaver page 137 Info Ticker Large Font Colour Schemes Backlight Language page 137 Registration Register Handset page 127 De reg Handset page 128 Select Base Telephony Auto Answer Area Codes page 145 VoIP Wizard Send Connections INT 1 INT 6 page 150 Rec Connections INT 1 INT 6 page 151 Dialling Mode Tone page 155 Pulse Recal...

Page 50: ...nutree fm 22 12 10 Version 4 16 09 2005 System Reset Handset page 153 Base Reset page 153 Base Restart Repeater Mode page 153 Local Network page 146 Update Firmware page 152 System PIN page 144 Menu View Simplified Complete Eco Mode Eco Mode page 121 Eco Mode page 121 ...

Page 51: ...Prerequisite A specific connection fixed line or VoIP connection is assigned to the handset as a send connection page 150 c Enter the number and press the talk key The number is dialled Or c Press and hold A list of your phone s connections will be displayed q Select a connection Dial w Press the display key or the middle of the control key Enter the number The number is dialled approximately 3 5 ...

Page 52: ... been defined for the dialled phone number page 174 then the connection specified in the dialling plan will be used to establish the connection instead of the send connection If the phone number is blocked by a dialling plan it will not be dialled Not possible is displayed u If you use VoIP to make a call to a fixed line you may also have to dial the area code for local calls depending on the prov...

Page 53: ...atic local area code the code will also be prefixed to emer gency numbers as soon as they are dialled via a VoIP connection Displaying the phone number you are calling COLP Prerequisites u Your network provider supports COLP Connected Line Identification Presenta tion You may need to activate COLP with the provider ask your provider about this u The called party has not activated COLR Connected Li...

Page 54: ...l key a a call to a VoIP connection is rejected For a call to the fixed line connection only the ringtone is deactivated as with Silence Please note Only calls to the receive connections assigned to the handset are signalled page 151 The following applies in particular if VoIP connections are configured on your base u If you have not assigned the receive connections on your phone all incom ing cal...

Page 55: ...r Call display If the caller s number is saved in your directory the caller s name will be displayed You can use the display to decide which receive connection the call is directed to Example of display 1 Number or name of caller 2 Receive connection Indicates which of your phone numbers the caller has dialled The name you set when configuring the phone or the default name is displayed Fixed Line ...

Page 56: ...n most cases sim ply resetting this device will remedy the situation Briefly disconnect the PABX power plug Re insert the plug and wait for the device to restart If the caller number is still not displayed Check the CLIP settings of your PABX and activate this function if necessary In the user guide for the device search for the term CLIP or an alternative term such as calling line identification ...

Page 57: ... possible Numbers ending with the suffix 9 are automatically dialled via the Gigaset net connection Every Gigaset VoIP device is assigned a Gigaset net phone number by default page 191 All registered subscribers are included in the Gigaset net directory which you are able to access An echo service is available for you to check your VoIP connection The echo service is available in six languages u 1...

Page 58: ...ed are broadband capable i e they support codec G 722 u For external calls via VoIP You make the call from a broadband capable handset You have selected codec G 722 for outgoing calls Your VoIP provider supports broadband connections The recipient s phone supports codec G 722 and accepts the establishment of a broadband connection Please note If you do not use your Gigaset net connection for six m...

Page 59: ...e placing the handset in the base For instructions on adjusting the speaker volume page 140 Muting the handset You can deactivate the handset s microphone during an external call including during a conference or when call swapping The other parties cannot hear you but you can still hear them Prerequisite you are conducting an external call Deactivating the microphone h Press the mute key The displ...

Page 60: ...riction Your phone number will not be displayed when you make outgoing calls You are calling anonymously Prerequisites u For anonymous calls via your fixed line connection you need to have requested the relevant service feature from your network provider u Anonymous calls are only possible via VoIP connections through providers that support the anonymous calling function You may have to ask your V...

Page 61: ...t to activate or deactivate call divert and press OK You can enter data in the following fields Status Activate deactivate call divert Phone Number Enter the number to which the call is to be diverted You can specify a different fixed line VoIP or mobile number for every connection You must specify another Gigaset net number when diverting a call from your Gigaset net number When Select All Calls ...

Page 62: ... Ring Delay If you prefer to have a delay before the call is diverted select the length of the delay None 10 sec 20 sec or 30 sec If you select None the call is not sig nalled on the handset and is diverted immediately Save Press the display key Internal call divert is only single stage i e if calls for the handset are diverted to a different handset e g MT1 on which a call divert is also active e...

Page 63: ... v Ç Select Services Call Waiting Status Select On Off to activate deactivate call waiting Press the display key Save Call waiting is activated deactivated for all connections to the telephone and all registered handsets To activate deactivate the function for the fixed line connection the phone estab lishes a connection to the exchange to send the relevant code After confirmation from the fixed l...

Page 64: ...and hear the call waiting tone Accept Press the display key Once you have accepted the waiting call you can switch between the two callers Call swapping only VoIP page 64 or speak to both at the same time Conference page 65 Rejecting a waiting call only VoIP You can hear the call waiting tone but do not want to speak to the caller Reject Press the display key The caller hears the busy tone Please ...

Page 65: ... you have established the consultation call via your fixed line connection you can also end the consultation call by pressing the end call key a The connection is briefly interrupted and you will receive a recall As soon as the receiver is lifted you are reconnected to the first call participant This only applies to VoIP connections if the call transfer is not activated by ending the call ECT page...

Page 66: ...activated ECT page 62 VoIP Transfer Call by On Hook Web configurator a Press the end call key to end the call with both participants Each of the callers can end their participation in the conference call by pressing the end call key and replacing the handset Transferring calls Transferring a call to an internal party You are making an external call and would like to transfer it to another handset ...

Page 67: ...splay the corresponding phone number Press the display key View or the middle of the control key Press right or left on the control key as required to view the next previous number Open the redial list Once you have assigned a line e g to establish an external consultation call you must then press the display key OK to dial the selected number Managing entries in the redial list In idle status c P...

Page 68: ...y key or via the menu v Ê All Calls Outgoing Calls Accepted Calls Missed Calls List entry New messages are displayed at the top Example of list entries The following is displayed u List type in header u The entry status only in the list of missed calls Bold new entry u The caller s number or the name that is saved against this number in the local or online directory u Name of the connection to whi...

Page 69: ...tions Copy to Directory Copy number to the directory Delete Entry Delete selected entry Delete List Delete all entries When you exit the call lists all entries are set to the status old i e the next time you call up the list they will no longer be shown in bold Please note Multiple calls from the same number are stored once in the missed calls list the latest call The number of calls from this num...

Page 70: ...e status the display shows an icon for the new message The number of new entries is displayed under the corresponding icon After pressing the message key f you can see all lists containing messages and the network mailbox lists Lists containing new messages are at the top of the list and are marked in a bold font Select a list with q To open press OK Icon New message Ã on the network mailboxes in ...

Page 71: ...he anniversary was signalled during a phone call u The handset is deactivated at the time of the anniversary u You open the list by pressing the message key f page 69 Each entry is displayed with u Number or name u Date time The most recent entry is at the head of the list Press the Delete display key to delete the selected entry If 10 entries are already stored in the list the next appointment re...

Page 72: ... own individual handset You can also send entries to other handsets page 75 Directory entries You can save the following information in a directory entry u First name and surname u Up to three numbers u E mail address u Anniversary with reminder u VIP ringtone with VIP icon Open the directory in idle status or during an external call with the s key press briefly Length of the entries Please note Y...

Page 73: ... through the directory prefixed icons indicate which numbers are contained in the entry ä denotes Phone Home k denotes Phone Office l denotes Phone Mobile E mail Enter the e mail address Anniversary Select On or Off With setting On Enter Annivers Date and Anniversary time and select reminder type Anniversary tone page 76 VIP Group Mark directory entry as VIP Very Important Person You can assign on...

Page 74: ...tory You have the following options u Use s to scroll through the entries until the required name is selected Press s briefly to scroll on an entry to entry basis Press and hold s to scroll through the directory u Enter the first letter of the name use the s key to scroll to the entry if neces sary The directory searches for the surname If a surname has not been added then it will search for the f...

Page 75: ...r is displayed Select the number for the entry if necessary and change or edit the saved number before dialling with c or press Ó to save as a new entry Delete Entry Delete selected entry Copy Entry to Internal Send a single entry to a handset page 75 vCard via SMS Send a single entry in vCard format via SMS Editing entries s s Select entry View Change Press the display keys one after the other Pe...

Page 76: ... must both be registered to the same base u The other handset can send and receive directory entries Sending a directory directory entries to a handset s s Select entry Options Open menu Copy Entry Copy All to Internal s Select the internal number of the receiving handset and press OK The transfer begins You can transfer several individual entries one after the other by responding to the Entry cop...

Page 77: ...ting number is displayed Yes Press the display key to overwrite the number If you select No you are asked to select another type of phone number If necessary complete the entry page 72 Copying a number or e mail address from the directory In some operating situations you can open the directory to copy a number or e mail address for example Your handset need not be in idle status Depending on the o...

Page 78: ...Anniversary line v Select Off Save Press the display key Anniversary reminder call In idle status a reminder call is shown in the display of the handset page 4 and signalled with the selected ringtone You can SMS Write an SMS OFF Press the display key to acknowledge and end the reminder call When you are on the phone a reminder call is indicated on the handset with a sin gle advisory tone Annivers...

Page 79: ...line directory Yellow Pages You can enter data in the following fields Surname online directory or Category Name Yellow Pages Enter the name part of a name or the category max 30 characters City Enter the name of the town city in which the party you are searching for lives max 30 characters If you have already completed a search the last names of the towns cities you entered are displayed maximum ...

Page 80: ...n city is found Press Change to change the search criteria The entries for Category Name and City are copied and you can change them Search Press the display key to continue the search A corresponding message will appear on the display if no party is found to match the search criteria You have the following options Press the display key New to start a new search Or Press the display key Change to ...

Page 81: ...e category where applicable address telephone numbers You can scroll through the entry with q Use Options to access the following options Refine search Refine search criteria and restrict hit list page 81 New search Start a new search Copy to Directory Copy an entry to the local directory If an entry contains several numbers they are displayed in a selection list A new entry is created for the sel...

Page 82: ...to limit the number of hits returned by a previous search Prerequisite a search result is displayed hit list with multiple entries or a message indicating too many hits Refine Press the display key Or Options Refine search Select and press OK The search criteria from the previous search are copied and entered in the corre sponding fields Surname online directory or Category Name Yellow Pages If ne...

Page 83: ...opensthelistof online directories The provider specificname isdisplayedfor the private net directory q Select the private online directory from the list and press OK Your private online directory is opened The entries in the online directory are sorted alphabetically according to the first non space field in the entry This is generally the nickname or surname Selecting viewing and managing entries...

Page 84: ...he talk key If the entry only contains one phone number this is the one that is dialled If the entry contains more than one phone number e g mobile number and phone number they are offered to you for selection q Select the number to be dialled OK Press the display key The selected phone number is dialled Transferring the local directory to the private online directory You can save entries in the l...

Page 85: ...set net directory for the first time When you open the Gigaset net directory for the first time you are asked to enter a nickname for your connection You are entered in the Gigaset net directory under this name Using the keypad enter the name that you would like to be listed under in the Gigaset net directory The name may contain a maximum of 25 characters Press the right hand display key Save Ple...

Page 86: ...ugh the hit list with q If no matching entry is found a corresponding message is displayed You have the following options Data protection notice If you enter a nickname at this point it is stored on a central Gigaset server The nickname appears in the Gigaset net directory and other subscribers that use the Gigaset net service can call you using this nickname Byenteringyourdata youagreetohavingyou...

Page 87: ...and the subscriber s name whereby the name may appear over a number of lines q Display the name and number of the next previous subscriber in the hit list Using other functions Prerequisite the hit list is displayed q Select entry Options You can select the following functions with q Copy to Directory Copy the number to the handset directory The number and name abbreviated if necessary max 16 char...

Page 88: ...f there is already an entry with this name or the entered name contains impermis sible characters you are requested to enter a different name If an entry was created successfully in the Gigaset net directory the message Saved is displayed Please note If you select a Gigaset net number from the local directory the connection is automatically established via Gigaset net Internet Data protection noti...

Page 89: ...er the Gigaset net number including the 9 or select it from the local directory c Press the talk key Every number ending with 9 is dialled via Gigaset net Please note u If you delete the name your entry is deleted from the directory You are no longer visible to other Gigaset net subscribers However you can still be reached via your Gigaset net number For instructions on displaying the number page ...

Page 90: ...lling Plans Or define the send connection to be used when you actually dial the number dialling via line selection page 51 Linking a number with a call by call number You can predial call by call numbers for calls via your fixed line connection Use the call by call numbers to select the network of a cost effective provider for a call You can store the call by call numbers from several network prov...

Page 91: ...2 10 Version 4 16 09 2005 Displaying the call duration The duration of each call appears in the display for all external calls u During the conversation u Until approximately 3 seconds after replacing the receiver Please note The actual duration of the call can vary from that shown by a few seconds ...

Page 92: ...messages Calling Line Identification must not be withheld page 59 u Your network provider supports the SMS service information on this is available from your network provider u To receive SMS messages you must be registered with your SMS service pro vider This happens automatically when you send the first SMS via the provider s service centre Writing sending SMS Writing an SMS v ËMessaging SMS New...

Page 93: ...h a confirmation message after sending Activating deactivating a status report v Ë Messaging SMS Settings Status Report Select and press Change on Reading deleting status report saving number to directory Open the incoming message list page 95 and then q Select SMS with State OK or State not OK status Read Press the display key u Delete Options Delete Entry OK u Copy to directory Options Copy to D...

Page 94: ... the entry has been saved with the phone number e g when an SMS was saved from the incoming list the number is displayed in the first line Reading or deleting SMS messages Open the draft list and then q Select SMS Read Press the display key The text is displayed Scroll line by line using q Or delete the SMS with Options Delete Entry OK Writing changing an SMS You are reading an SMS in the draft li...

Page 95: ...mail Options Insert E mail Adr Load the e mail address from the directory or enter it directly End the entry with a space or colon depending on the service provider Enter the SMS text Options Press the display key Send Select and press OK E mail Select and press OK If the number of the e mail service is not entered page 100 enter the number of the e mail service Send Press the display key Sending ...

Page 96: ...intended for All received SMS messages are displayed on all handsets u SMS messages that could not be sent due to an error New SMS messages are indicated by the Ë icon in the display the f message key flashing and an advisory tone sounding Opening the incoming list with the f key f Press The incoming list displays the number of entries example Bold new entries Normal font old entries Open list wit...

Page 97: ...lete Entry OK After you have read a new SMS it is given the status Old is no longer shown in bold Changing the character set If you cannot see any text or symbols the SMS may have been written with a differ ent character set Cyrillic Greek etc Read the SMS Options Press the display key Character Set Select and press OK s Select character set e g Turkish Greek and press the display key Select Ø on ...

Page 98: ...y Complete the entry page 72 Or c Press the talk key to dial the number If you wish to use the number to send an SMS Save the number with the local area code dialling code in the directory If an SMS contains several numbers the next number will be highlighted if you scroll down until the first number disappears from the display Please note An attached mailbox identifier is added to the directory P...

Page 99: ...n a vCard can be saved to the directory one after the other Opening the vCard Read the SMS containing the vCard View Press the display key to open the vCard Then Back Press the display key to return to the SMS text Or q Select the number Save Press the display key When you save a number the directory is opened automatically The number and name are copied If a birthday is entered on the vCard the d...

Page 100: ...u only need to save the telephone number to which you wish the notification to be sent v Ë Messaging SMS Settings Notification You can enter data in the following fields To Enter the number including area code to which the SMS is to be sent On Missed Call Select On if you require SMS notification Msg on Answer M Select On if you require SMS notification Save Press the display key Please note Your ...

Page 101: ...g SMS service centres Find out about the services and special functions offered by your service pro vider before you make a new application and or before you delete pre config ured numbers v Ë Messaging SMS Settings Service Centres s Select an SMS centre e g Service Centr 1 and press Edit You can enter data in the following fields Active Send Select Yes if SMS should be sent via the SMS service ce...

Page 102: ...ddressed to your fixed line connection is indicated by a single ring To prevent this ring suppress the first ringtone for all external calls on your fixed line connection v Open the main menu Q5 O Press keys in sequence Q OK Make the first ringtone audible Or OK Mute the first ringtone Activating deactivating SMS function If you deactivate the SMS function you cannot send or receive any SMS messag...

Page 103: ...te SMS 1 Your phone s memory is full Delete old SMS messages page 93 2 The service provider has not yet sent the rest of the SMS You have stopped receiving SMS messages Call divert is activated for All Calls or call divert is activated for All Calls for the network mailbox Change the call divert settings page 60 The SMS is played back 1 The display call number feature is not activated Ask your ser...

Page 104: ...ing the e mail messages on the handset is that you have used the Web configurator to save the name of the POP3 server and your personal access data account name password in the phone page 178 Please note u The Ë symbol is also displayed when you have new SMS messages u If new e mail messages have been received pressing the message key f will display them in the E mail list Please note If you have ...

Page 105: ...cent entry is at the head of the list The following details are displayed for each e mail name or e mail address of the sender one line abbreviated if necessary and date and time date and time will only display correct values if sender and recipient are located in the same time zone Example display 1 E mail address or name transmitted by the sender abbreviated if necessary Bold new message All e m...

Page 106: ...of the registered handsets is currently connected to the POP3 server Try again later Login failed Error when logging in to the POP3 server This may have the following cause Incorrect entries for name of POP3 server user name and or password Check settings Web configurator Mailbox settings incomplete Incomplete entries for name of incoming e mail server user name and or pass word Check add to setti...

Page 107: ...the e mail maximum of 120 characters and the first few characters of the text are displayed Example display 1 Subject of the e mail message A maximum of 120 characters are displayed 2 Text of the e mail message abbreviated if necessary a Press the end call key to return to the incoming message list Please note If the e mail does not contain any standard text the message E mail can t be displayed w...

Page 108: ...ress is displayed over several lines if necessary maximum 60 lines Back Press the display key to return to the incoming message list Example Deleting e mail messages Prerequisite you have opened the incoming e mail list page 104 or the header or sender s address for an e mail is displayed page 106 Options Delete Select and press OK Yes Press the display key to confirm the security prompt The e mai...

Page 109: ...on services enable you to use a Gigaset telephone to call up selected information such as weather forecasts The inventory data corresponds to that of the VoIP service When you use the service for the first time a standard profile is created with configuration data for the device You can then change and store the configu ration data specific to your device for example the city for the weather forec...

Page 110: ...ed above In both cases your Gigaset net web page is displayed where you can customise info services for your Info Center Info Center tab and the info services for the Info Services screensaver Screensaver tab The Info Center tab has an icon for every info service provided by Gigaset net e g weather horoscope and an icon for personal applications that you want to add to your Info Center Activating ...

Page 111: ... you want to access weather information for in the editable field Click the magnifying glass icon This will list the locations that start with the specified name Click the list icon to open the list and select the required location Right click the arrow icon to add this location to your Info Center The Web page lists all the locations for which the Info Center provides weather information If a loc...

Page 112: ... a name for the additional service in the field on the left This name will sub sequently appear on the handset Enter the URL for the additional service or your application in the field on the right and click the icon on the right next to this field to add this info service Repeat the procedure to add any other info services The Web page lists all personal info services and applications that have b...

Page 113: ...rnet Wait a few seconds until the informa tion is displayed The display shows Please wait If the information for an info service cannot be displayed one of the following mes sages appears Requested page can t be reached Possible causes of this are u Time limit exceeded timeout when loading the information u The Internet server for the info services cannot be accessed Check your Internet connection...

Page 114: ...after the service has been called up Authent Name Enter the user name supplied by the provider of the info service Save Press the display key Password Enter the password associated with this user name Save Press the display key If login was successful the requested info service is displayed If login failed a message to this effect appears on the display Messages when loading requested information ...

Page 115: ...urther information If the page contains a hyperlink to further information this is indicated by the g icon If a page with hyperlinks is opened the first hyperlink is highlighted Using the control keys s and or t as required you can navigate to the hyperlink that you would like to select The hyperlink is then highlighted by bars Press the right display key Link to open the relevant page Hyperlink t...

Page 116: ... your handset page 197 If necessary navigate to other text fields to complete them or make a selection see below Press the right display key to complete the entry and send the data Making selections If necessary use q to navigate to the line in which you would like to make a selection Press leftorrightonthecontrolkey several times tomaketherequiredselection Use q to navigate to other selection fie...

Page 117: ...rvice 1 1 The list of info services is one example Each info service is provider dependent Quick dial2 2 The numbers 11 to 98 are reserved for additional info services applications that you are provided with in the future via Gigaset net News 1 92 Weather 2 92 My eBay 3 92 Encyclopaedia 4 92 Translator 5 92 Unit converter 6 92 Horoscope 7 92 Biorhythm 8 92 My friends 9 92 Gigatweet 10 92 My applic...

Page 118: ...atus Depending on the information feed selected a display key appears on the right of the screensaver Press the right display key to call up further information Press and hold the end call key a to return to idle status Selecting information for the screensaver The default setting for the Info Services screensaver is the weather forecast You can change this setting u On the PC using your account o...

Page 119: ...ce Mail Network Mailboxes The list of connections VoIP and fixed line that are assigned to the handset as receive connectionsisdisplayed NetAM xxxwherexxxisreplaced bythe standard name in the connection Net AM IP1 to Net AM IP6 Net AM Fixed Line s If several receive connections are assigned to the handset select con nection and press OK You have selected a VoIP connection You can enter data in the...

Page 120: ...et AM Fixed Line s Select entry and press Select Ø on If a number is already stored for this network mailbox quick dial is activated immediately a Press and hold the end call key idle status If no number is saved for the network mailbox you are asked to enter the number of the network mailbox s Jump to the Network Mailbox line Enter the number for the network mailbox Save Press the display key a P...

Page 121: ...s following the list entry 3 Mailbox IP 1 Mailbox IP 2 and so on are the network mailboxes for the VoIP connec tions IP1 IP2 and so on are the standard names of the corresponding VoIP connections The standard names are always displayed regardless of which connection name you spec ified during configuration 4 If there are no new messages no number is shown after the list entry for the network mail ...

Page 122: ...e Eco Mode Reduces the radiation of the base and handset by 80 whether you are making a call or not Eco Mode reduces the range of the base by approx 50 Using Eco Mode always makes sense when a reduced range is sufficient Switching off radiation u Eco Mode When you activate Eco Mode the radiation DECT transmission power of base and handset is switched off automatically in idle status This is also t...

Page 123: ...e u When using Eco Mode you can ensure that the range of the base is suffi cient by pressing and holding the talk key c You hear the dial tone if the base can be reached u When Eco Mode is enabled Call setup is delayed by approx 2 seconds Handset standby time is reduced by approx 50 u Registering handsets that do not support Eco Mode causes the mode to be deactivated on the base and all other hand...

Page 124: ...con and wake up time are shown in idle status A wake up call is shown on the display page 4 and signalled with the selected ringtone melody The wake up call sounds for 60 seconds If no key is pressed the wake up call is repeated twice at five minute intervals and then switched off During a call the wake up call is only signalled by a short tone Deactivating the wake up call repeating after a pause...

Page 125: ...ivated incoming calls to the handset are indicated without a ringtone and are only shown on the display The display and keypad are not illuminated and advisory tones are also turned off If you accept an incoming call the room monitor is suspended for the duration of the call but the function remains activated If you deactivate then reactivate the handset the room monitor remains activated Caution ...

Page 126: ... the handset or Call All to call all registered handsets OK In idle status the destination number or the internal destination number is dis played Press Save to save the settings When the room monitor function is activated the idle display looks like this Changing the destination number saved v É Additional Features Room Monitor Enter and save number as described in Activating the room monitor and...

Page 127: ...room monitor is activated via a VoIP connection the DTMF signalling must be done via SIP info or RFC2833 page 176 Accept the call from the room monitor and press keys 9 The room monitor function will deactivate after the call ends There are no further room monitor calls The other room monitor settings on the handset e g no ring tone remain activated until you press the display key OFF on the hands...

Page 128: ...fic name u The private directory currently set with the name Prv NetDir u The Gigaset net directory with the name Gigaset net Successful registration is therefore acknowledged with the message Data Transfer x entries received Registering handsets You can register up to six handsets to your base A Gigaset C59H handset can be registered on up to four bases Manually registering Gigaset C59H to Gigase...

Page 129: ... You can de register any other registered handset from any registered Gigaset C59H handset v Ï Settings Registration De reg Handset s Select the internal party you wish to de register and press OK The handset you are currently using is highlighted with If the system PIN is not 0000 enter the current system PIN and press OK Yes Press the display key Please note All base connections are assigned to ...

Page 130: ...se appears in the handset displays Ending paging Briefly press the registration paging key on the base page 5 Or Press the talk key c on the handset Or Press the display key Silence on the handset Or Do not press any key on the base or handset After approx 30 seconds the paging call will end automatically Please note u An incoming external call will not interrupt the paging process u If there are ...

Page 131: ...dsets registered on the same base are free Calling a specific handset u Initiate internal call Enter the number of the handset Or u Initiate internal call s Select handset c Press the talk key You hear the busy tone if u There are already two internal connections u The handset being called is not available deactivated outside range u The internal call is not accepted within three minutes Calling a...

Page 132: ...wers If the internal party does not answer or the line is busy the call will automatically return to you Initiating an internal consultation call conference When you are conducting an external call you can call an internal participant at the same time for consultation or hold a conference call between all 3 participants You are conducting an external call u Open the list of handsets The external p...

Page 133: ...ernal party on hold Accept Press the display key You are connected to the external caller The internal call is placed on hold You have the following options u Swap between both participants Use q to swap between the participants u Speak to both participants at the same time Press the display key Conf to establish the conference call Press the display key EndConf to return to call swap mode Ending ...

Page 134: ...g the internal number of an internal party A handset is automatically assigned the lowest free internal number from 1 6 dur ing registration If all numbers are in use then the number 6 is overwritten as long as this handset is in idle status You can change the internal numbers of all regis tered handsets 1 6 u Open the list of handsets Your own handset is indicated by f Options Open menu Assign Ha...

Page 135: ...ave not yet assigned a number to the digit key Press and hold the digit key Or Press the digit key briefly and press the display key Quick Dial The directory is opened q Select an entry and press OK If the entry contains several numbers the icons for the numbers stored are dis played ä k l r Select a number and press OK The entry is saved to the corresponding digit key Dialling a number Prerequisi...

Page 136: ...lowing functions are available Room Monitor Assign the menu for setting and activating the room monitor to a key page 125 v É Additional Features Room Monitor Alarm Clock Assign menu for setting and activating the alarm clock to a key page 123 v É Additional Features Alarm Clock Withhold Number Withhold Calling Line Identification for the next call page 63 Phone Assign the fixed line connection to...

Page 137: ... u Call Lists Assign the call lists menu to a key page 67 v Ê Call Lists u Withhold Number only VoIP Withhold Calling Line Identification for the next call page 63 u Call Divert Assign menu for setting and activating deactivating call divert to a key page 60 Prerequisite the provider supports call divert v Ç Select Services Call Divert u E mail Opens the e mail submenu for receiving and reading e ...

Page 138: ...tion horo scope etc You must have activated the display of info services via the Web con figurator The phone must be connected to the Internet to display info services The type of info service available to your phone is set on the Internet on the Gigaset net server You can change the setting page 117 If no information is currently available the digital time Clock is displayed instead until informa...

Page 139: ...splay The scrolling message is shown in the bottom line of the idle display immediately above the display keys The end of one set of information and beginning of the next are separated by v Ï Settings Display Info Ticker on The ticker starts as soon as the telephone changes to idle status If however a mes sage is shown in the idle display the information ticker is not displayed Setting large font ...

Page 140: ...ssing any key The key has no further function in this situation v Ï Display Backlight The current setting is displayed You can enter data in the following fields In Charger Select On or Off Out of Charger Select On or Off Save Press the display key Activating deactivating auto answer If this function is activated you can simply lift the handset out of the charger with out having to press the talk ...

Page 141: ...s Scroll to the Speaker line r Set the speaker volume Save Press the display key if necessary to save the setting permanently Setting the volume during a call t Press the control key r Select the volume The setting will automatically be saved after approximately 3 seconds or press the display key Save If t is assigned to another function e g call swap page 64 Options Open menu Volume Select and pr...

Page 142: ...an set different ringtones for the following functions u Internal Calls u For external calls to each individual receive connection on the phone Landline IP1 to IP6 Gigaset net u For all calls In idle status v Ï Audio Settings Ringtones Handset Melodies q Select Internal Calls or a receive connection r Select the melody for this connection s r Where necessary select the next connection and set a me...

Page 143: ...ore you answer a call or when the handset is in idle status the ringtone can be deactivated permanently or just for the current call The ringtone cannot be re activated while an external call is in progress Deactivating the ringtone permanently Press and hold the star key The ó icon appears in the display Reactivating the ringtone Press and hold the star key Deactivating the ringtone for the curre...

Page 144: ...sequence when you make an incorrect entry Menu end tone when scrolling to the end of a menu u Battery the battery needs charging In idle status v Ï Audio Settings Advisory Tones You can enter data in the following fields Key Tones Select On or Off Confirmation Select On or Off Battery Select On or Off Save Press the display key Restoring the handset default settings You can reset any individual se...

Page 145: ...0 Time Enter the hours and minutes in 4 digit format via the keypad e g QM 5 for 07 15 am Press the display key Save to save the settings Protecting against unauthorised access Protect the phone system settings with a PIN known only to you You have to enter the system PIN if you register or de register a handset change local network set tings perform a firmware update or reset the phone to default...

Page 146: ...bers are already preset v Ï Settings Telephony Area Codes Check that the pre set area code is correct You can enter data in the following fields q Select change input field r Navigate in the input field Ñ If necessary delete number press the display key Enter number Save Press the display key Example Activating deactivating music on hold v Ï Settings Audio Settings Music on hold Press Change to ac...

Page 147: ...000 enter the system PIN and press OK You can enter data in the following fields IP Address Type Select Static or Dynamic For IP Address Type Dynamic The following fields show the current settings that the phone obtained from the router These settings cannot be changed For IP Address Type Static You must manually define the IP address and the subnet mask for the phone as well as the standard gatew...

Page 148: ...can specify your router s IP address here The router forwards phone address requests to its DNS server The default is 192 168 1 1 Default Gateway Enter the IP address for the standard gateway page 201 through which the local network is connected to the Internet This is generally the local private IP address for your router e g 192 168 1 1 Your phone requires this information to be able to access t...

Page 149: ...g the VoIP wizard v ÏSettings Telephony VoIP Wizard You will see the following in the display The remaining procedure for the IP wizard is described on page 24 Each time you run the IP wizard you can configure reconfigure one VoIP connec tion IP account Restart the IP wizard if you wish to configure reconfigure another VoIP connec tion Please note If auto configuration is used to download the VoIP...

Page 150: ...cally downloaded to your phone without notification Manual VoIP configuration with the VoIP wizard If there is new provider data the idle display on the handset displays the message New profile available Yes Press the display key to confirm the prompt Enter the system PIN if necessary and press OK The new data for your VoIP provider will be downloaded and saved on the phone If you answer the promp...

Page 151: ...ection on your phone v ÏSettings Telephony Send Connections A list of handsets is displayed q Selectthehandset thatshouldbeassigneda new sendconnectionand press the display key OK r Choose Sel at each call or a connection as the send connection All configured connections are displayed with the names you have set Save Press the display key to save the changes Sel at each call is only offered if mor...

Page 152: ...ed connections and the Gigaset net connection is opened You can select Yes or No for each connection r Select Yes if you want the relevant connection to be the receive con nection for the internal party Select No if it should not be the receive connection s Change to the next connection Repeat these two steps for each connection Press the display key Save to save the changes Please note u If a new...

Page 153: ...ay key to start the firmware update Updating firmware automatically Your phone will check daily whether a newer firmware version is available from the Internet on the configuration server If firmware updates are available the message New firmware available is displayed in the idle display of the handset Yes Press the display key to confirm the prompt The firmware is uploaded to your phone You can ...

Page 154: ...tored u Handsets are still registered u The system PIN is not reset The following settings in particular are reset to the default settings you can make the settings marked via the Web configurator u The entered VoIP connections are deleted u The assignment of send and receive connections u Audio settings for VoIP connections u DTMF settings u Own area code u Settings for the local network u The na...

Page 155: ... page 21 and fixed line page 19 Remove the base power adapter from the socket page 19 Press and hold the registration paging key page 5 Plug the power adapter back into the power socket Press and hold the registration paging key at least 20 sec Release the registration paging key The base has now been reset Restarting the base When the handset is in idle status v Ï System Base Restart The firmware...

Page 156: ...alling or during a call the phone automatically switches to tone dialling DTMF e g for controlling an answering machine remotely v Ï Telephony Dialling Mode s Select dialling mode and press Select Ø selected Setting recall fixed line By default your phone is set for operation on the main connection recall 250 ms For operation on a PABX you may have to change this value Please refer to the user gui...

Page 157: ...Call Lists The access code is put in front of numbers dialled from one of the following lists The SMS list The accepted calls list The missed calls list All Calls The access code prefixes all numbers dialled Off The access code for the fixed line is deactivated It does not prefix any phone number Access external IP line with For dialling via VoIP connections Enter or change access code max 4 digit...

Page 158: ... main menu Q5 2 Press keys in sequence Enter a digit for the length of the pause 1 800 ms 2 1600 ms 3 3200 ms and press OK Changing a dialling pause pause after access code v Open the main menu Q5 Press keys in sequence Enter a digit for the length of the pause 1 1 sec 2 2 sec 3 3 sec 4 6 sec and press OK To insert a dialling pause press and hold S for 2 seconds A P appears in the dis play Switchi...

Page 159: ...eet particular prerequisites for connecting the phone to a company network or adjust the voice quality on VoIP connections u On the base you can save data that is required to access specific services on the Internet These services include access to public and private online directories to the POP3 server for your e mail account and synchronising date time with a time server u You can save data for...

Page 160: ...ly pressing the registration paging key on the base Your phone s IP address can change if you have activated dynamic IP address assignment page 146 Launch the web browser on your PC Enter http and the telephone s current IP address for example http 192 168 2 2 into the address field of the Web browser Press the return key A connection is established to the phone s Web configurator Please note u De...

Page 161: ...ttp www gigaset config com Press the return key You will receive a message stating that the connection has been forwarded to your phone If several Gigaset phones can be reached via your Internet connection you are asked which of these phones you would like to be connected to After successfully forwarding the connection the Web configurator s Login page is displayed in the Web browser Please note T...

Page 162: ...ick to open the list of available languages Select the language The Web page is reloaded in the selected language This may take some time as the web pages for the Web configurator for the required language are loaded onto the base from the configuration server Enter your phone s system PIN default setting 0000 in the bottom field of the Web page to access the Web configurator functions Click OK On...

Page 163: ...eactivate this security notice for subsequent logins by selecting the option Don t show this security advice again Click OK to close the dialog box u If you do not make any entries for a lengthy period approx 10 minutes you are automatically logged off The next time you try to make an entry or open a Web page the Login Web page is displayed Re enter the system PIN to log back in again u Any entrie...

Page 164: ... the form of tab pages in the menu bar The following menus are available Home The home page opens once you have logged in to the Web configurator It con tains information on the Web configurator functions Settings This menu allows you to make settings on your phone If you select the Settings menu a list containing this menu s functions is dis played in the navigation area page 164 Status This menu...

Page 165: ...displayed in the working area that allow you to make or change your phone settings Making changes Make settings via input fields lists or options u There may be restrictions regarding the possible values for a field e g the max imum number of characters entering special characters or certain value ranges u To open a list click You can choose between default values u There are two kinds of options ...

Page 166: ...confirmation is given Applying changes As soon as you have made your change on a page save and activate the new set ting on the phone by selecting Set If your entry does not comply with the rules for this field an appropriate error mes sage is displayed You can then repeat the input Using the buttons Buttons are displayed in the bottom section of the working area Depending on the current function ...

Page 167: ...es the illustration Telephony Dialling Plans in this user guide Opening Web pages below Searching in Help Click inside the Help window and press the Ctrl and F keys A search dialogue opens Opening Web pages A brief outline of how to navigate to the individual Web configurator functions is given below Please note You may need to change your browser settings to display the Help pages cor rectly Inte...

Page 168: ...ephony Connections page 169 Audio page 171 Number Assignment page 173 Call Forwarding page 176 Dialling Plans page 174 Network Mailboxes page 175 Security page 172 Advanced VoIP Settings page 176 E Mail page 178 Info Services page 178 Online Directory page 178 Phonebook Transfer page 179 Management Date Time page 178 Miscellaneous page 181 Save Restore page 180 Firmware Update page 181 Status Devi...

Page 169: ...orwarding or a DMZ is set up on the router for the phone You can also assign a static IP address via the handset You can also use the Web configurator to make further settings that are required if you connect your phone to a large company wide or organisation wide network or if you want to manage the phone remotely using the Web configurator You can u Specify the address of a HTTP proxy server wit...

Page 170: ... signals to the exchange or the telecommunications system call transfer setting up a consultation call etc u Gigaset net The Gigaset net connection is preconfigured in your phone Your phone is pre assigned a Gigaset net number You can activate and deactivate the Gigaset net connection If the connection is deactivated the phone will not register with the Gigaset net service You are then not availab...

Page 171: ...ile to the phone The profile data is downloaded into the General data of your service provider and Network data for your service provider areas You then have to enter the data for your VoIP account in the Personal Provider Data area In exceptional cases you also have to adjust the settings in the Network data for your service provider area to suit the settings for your router If you cannot hear th...

Page 172: ...ou can also exclude par allel VoIP connection to increase the voice quality You can also make the settings for the voice codecs yourself by selecting the voice codecs to be used for each VoIP connection on your phone and specifying the sequence in which they should be suggested when establishing a VoIP connection The following voice codecs are supported by your phone G 722 Excellent voice quality ...

Page 173: ... reject invalid certificates If the connection to a data server on the Internet is not made because the phone does not accept the certificate received from the server e g when downloading your e mail messages from the POP3 server you will be prompted to open the Security Web page The Invalid Certificates list contains the certificate used to make the connection You can display information on the c...

Page 174: ...d line connection as the fallback send connection You can activate the fixed line connection on your phone as a fallback connection Ifa call attemptfails viaVoIP anattemptisautomaticallymade withoutprompting to establish a connection via the fixed line A fallback is used in the following situations u Your VoIP connections are busy u The SIP server for the VoIP connection cannot be accessed u The d...

Page 175: ...ns as required Tips u Compare the rates for long distance calls especially for international calls offered by your fixed line and VoIP providers and determine which connection should be used specifically for these countries locations e g a dialling plan for the Phone Number 0033 would apply to every call made to France u Use dialling plans to define that numbers starting with a call by call number...

Page 176: ...se settings are available in the Area Codes area on the Web page Settings Telephony Dialling Plans Access codes activating dialling plans when connecting to a PABX If your phone is connected to a PABX you may have to enter an access code for external calls external prefixes e g 0 Save one access code each for fixed line and VoIP connections and specify sepa rately for VoIP and fixed line connectio...

Page 177: ...settings for DTMF signalling in the DTMF over VoIP connections area on the Web page Settings Telephony Advanced VoIP Settings DTMF signalling is required for example for querying and controlling certain net work mailboxes via digit codes or for remote operation of an answering machine To send DTMF signals via VoIP you must first define how key codes should be con verted into and sent as DTMFsignal...

Page 178: ... functions for VoIP hook flash You can specify the function for the recall key on the Web page Settings Telephony Advanced VoIP Settings Your VoIP provider may support special performance features To make use of these features your phone needs to send a specific signal data packet to the SIP server You can assign this signal as the recall function to the recall key of the handsets Prerequisite the...

Page 179: ...rver has received new e mail messages and specify whether authentication on the incoming e mail server should be carried out via a secure connection You make the settings on the Web page Settings E Mail u Customising info services for the Info Center and the Info Services screen saver You can customise your personal services on the Gigaset net server for your Info Center page 108 andfor the InfoSe...

Page 180: ...on the handset before the transfer Tip back up the current directory on your PC before deleting it You can then reload it if the modified directory is affected by formatting errors and some or all of it cannot be loaded onto the handset Transfer rules The directory entries from a vcf file that are loaded onto the handset will be added to the directory If an entry already exists for a name it will ...

Page 181: ... TEL HOME 1234567890 TEL WORK 0299123456 TEL CELL 0175987654321 E MAIL anna smith com BDAY 2008 12 24T11 00 END VCARD Saving and restoring system settings Once you have configured your base and after each configuration change you can save the current base settings in a file on the PC suffix cfg If you change the settings accidentally or you need to reset the base due to a fault base reset you can ...

Page 182: ...ade available on an Internet configuration server You can download these updates onto your base as required The URL for this server is stored in the base You have the following options u Starting a firmware update If a new version of the firmware is available this is downloaded to the base and the base is restarted A firmware update lasts around six minutes The duration also depends on the bandwid...

Page 183: ...and MAC address for the base u Version of the firmware currently loaded The version is shown in the following format aabbbxxyyyzz aa denotes the phone s product variant bbb is the version of the firmware and xx the sub version yyyzz are only signif icant for the service Edition 420200000 means that version 20 of the firmware is currently loaded on your base u The connections for your phone and the...

Page 184: ...et Sie aus den deutschen Fest netzen 0 14 pro Minute Anrufe aus den deut schen Mobilfunknetzen kosten höchstens 0 42 pro Minute Greece 801 100 0 500 Χρέωση 0 0026 το λεπτό για το σταθερό δίκτυο της Ελλάδας Για κλήσεις από κινητό ίσως ισχύουν άλλες χρεώσεις Hong Kong 2763 0203 2389 7285 Hungary 01 267 21 09 27 Ft India Please refer to your local warranty card Indonesia 62 21 5673813 62 21 888856000...

Page 185: ...he handset has not been registered or was deregistered due to the registration of an additional handset more than six DECT registrations Register the handset again page 127 4 The firmware is currently being updated Please wait until the update is complete 5 The base is not activated Check the base power adapter page 19 The handset does not ring 1 The ringtone is switched off Activate the ringtone ...

Page 186: ...is displayed the download server may not be accessible The server is currently not accessible Repeat the process at a later date You have changed the preconfigured server address Correct the address If necessary reset the base 4 If Transmission error XXX is displayed an error has occurred during the transmission of the file An HTTP error code is displayed for XXX Repeat the process If the error oc...

Page 187: ...nt local port numbers for the SIP and RTP ports between 1024 and 49152 u These numbers must not be used by any other application or host in the LAN and u be considerably higher or lower than the SIP and RTP port numbers that you usually use and are preset on the phone This procedure is particularly useful if additional VoIP phones are connected to the router To change the SIP and RTP port numbers ...

Page 188: ...ne corresponding port forwarding for this range Local host IP Local IP address of your phone in the LAN You can see the phone s current IP address in the handset display by pressing the paging key on the base To enable the router to perform this port forwarding the DHCP settings of the router must ensure that the telephone is always assigned the same local IP address i e the DHCP does not change t...

Page 189: ...onger accesses the old number but dials the new address immediately 0x302 Temporarily diverted The phone is informed that the called party cannot be reached under the dialled number The call is diverted for a limited period The phone is also notified of the length of the diversion 0x305 The query is sent to a different proxy server e g to balance incoming queries The phone will make the same query...

Page 190: ...because the data entered in the media description is not compatible 0x491 The server notifies that the query will be processed as soon as a previous query has been completed 0x493 The server rejects the query because the phone cannot decrypt the message The sender has used an encryption method that either the server or the receiver phone cannot decrypt 0x500 The proxy or the receiving device has d...

Page 191: ...ge exceeds themaximumpermitted size 0x600 The called party is busy 0x603 The called party has rejected the call 0x604 The called URI does not exist 0x606 The communication settings are not acceptable 0x701 The called party has hung up 0x703 Connection cancelled because of timeout 0x704 Connection interrupted because of a SIP error 0x705 Wrong dialling tone 0x706 No connection established 0x751 Bus...

Page 192: ...use this number to call you over the Internet without you needing to be registered with a VoIP provider This means that the employee can test online connections and VoIP telephony regardless of the VoIP provider 6 Device number of the base This contains additional information for the service employee Unlock system only if the device has been locked by the provider Confirm selection with OK If nece...

Page 193: ...ice over IP telephony is possible with an additional modem via the LAN interface Country specific requirements have been taken into consideration We Gigaset Communications GmbH declare that this device meets the essential requirements and other relevant regulations laid down in Directive 1999 5 EC A copy of the 1999 5 EC Declaration of Conformity is available at this Internet address www gigaset c...

Page 194: ...14001 and ISO 9001 ISO 14001 Environment certified since September 2007 by TüV SÜD Man agement Service GmbH ISO 9001 Quality certified since 17 02 1994 by TüV Süd Management Serv ice GmbH Ecological energy consumption The use of ECO DECT page 121 saves energy and makes an active contribution towards protecting the environment Disposal Batteries should not be disposed of in general household waste ...

Page 195: ...y 2 Allow the liquid to drain from the handset 3 Pat all parts dry then place the handset with the battery compartment open and the keypad facing down in a dry warm place for at least 72 hours not in a microwave oven etc 4 Do not switch on the handset again until it is completely dry When it has fully dried out you will usually be able to use it again Specifications Technology Nickel metal hydride...

Page 196: ...mended batteries in the FAQ section of the Gigaset Customer Care pages is updated regularly www gigaset com customercare Base power consumption In standby mode approx 1 2 W During a call approx 1 3 W Capacity mAh approx 550 700 800 1000 Standby time hours 160 48 185 56 210 64 260 79 Talktime hours 10 12 13 17 Operating time for 1 5 hours of calls per day hours 85 100 115 140 Charging time in base ...

Page 197: ... the transmission pulse 100 Hz Length of the transmission pulse 370 μs Channel grid 1728 kHz Bit rate 1152 kbit s Modulation GFSK Language code 32 kbit s Transmission power 10 mW average power per channel 250 mW pulse power Range up to 300 m outdoors up to 50 m indoors Power supply 230 V 50 Hz Environmental conditions for operation 5 C to 45 C 20 to 75 relative humidity Dialling mode DTMF tone dia...

Page 198: ...s automatically capitalised followed by lower case letters Setting upper lower case or digits Repeatedly press the hash key to change the text input mode The active mode is indicated at the bottom right of the screen Writing an SMS names Press the relevant key several times to enter letters characters Enter the individual letters characters by pressing the corresponding key The characters assigned...

Page 199: ...a conference and an individual caller without allowing the wait ing caller to listen to the call Call waiting CW Network provider feature A beep during a call indicates that another caller is waiting You can accept or reject the second call You can activate deactivate the feature CF Call Forwarding See Call divert Client Application that requests a service from a server Codec Coder decoder Codec i...

Page 200: ...y and not simultaneously WithsomeroutersyoucanspecifythattheIP address for the phone is never changed Displayed name VoIP provider feature You can specify any name that is to be shown to the other party during a call instead of your phone number DMZ Demilitarised Zone DMZ describes a part of a network that is outside the firewall A DMZ is set up as it were between a net work you want to protect e ...

Page 201: ... in your phone with fixed data e g default and customised set tings and data saved automatically e g call list entries Ethernet network Wired LAN F Firewall You can use a firewall to protect your net work against unauthorised external access This involves combining various measures and technologies hardware and or soft ware to control the flow of data between a private network you wish to protect ...

Page 202: ...ndard for a Codec The voice quality is more likely to be lower with G 729A B As a result of the high level of compression the necessary bandwidth is only around 8 kbit s per voice connection but the delay is around 15 ms Gateway Connects two different Networks e g a router as an Internet gateway For phone calls from VoIP to the telephone network a gateway has to be connected to the IP network and ...

Page 203: ... for a network component within a network based on the TCP IP proto cols e g LAN Internet On the Internet domain names are usually assigned instead of IP addresses DNS assigns the correspond ing IP address to the domain name The IP address has four parts decimal num bers between 0 and 255 separated by full stops e g 230 94 233 2 The IP address is made up of the network number and the number of the...

Page 204: ...enables the IP addresses of Network subscribers e g VoIP telephones in a LAN to be concealed behind a shared IP address for the Router on the Internet VoIP telephones behind a NAT router cannot be reached by VoIP servers on account of the private IP address To get around NAT it is possible to use either ALG in the router STUN in the VoIP telephone or for the VoIP provider to use an Outbound proxy ...

Page 205: ... a network Pre dialling See Block dialling Private IP address See Public IP address Protocol Describes the agreements for communicat ing within a Network It contains rules for opening administering and closing a con nection about data formats time frames and possible error handling Proxy Proxy server Computer program that controls the exchange of data between Client and Server in computer networks...

Page 206: ...he or she can activate the ringback function As soon as the connection is free the caller is called back As soon as the caller lifts the ear piece the connection is made automatically ROM Read Only Memory A type of memory that can only be read Router Routes data packets within a network and between different networks via the quickest route Can connect Ethernet networks and WLAN Can be a Gateway to...

Page 207: ...STUN cannot be implemented with symmetric NATs See also ALG Firewall NAT Outbound proxy Subnet Segment of a Network Subnet mask IP addresses consist of a fixed line number and a variable subscriber number The net work number is identical for all Network subscribers Thesizeofthenetwork number partisdeterminedin thesubnetmask Inthe subnet mask 255 255 255 0 for example the first three parts of the I...

Page 208: ...equipment URL Universal Resource Locator Globally unique address of a domain on the Internet A URL is a subtype of the URI URLs identify a resource by its location on the Internet For historical reasons the term is often used as a synonym for URI User ID See User name User name Name number combination for access e g to your VoIP account or your private address directory on the Internet V Voice cod...

Page 209: ...r pictures slideshow and screensaver analogue and digital clock u Silent alert download ringtone melodies u ECO DECT u Calendar with appointment scheduler u Night mode with time controlled ringtone deactivation u No interruptions from anonymous calls u Room monitor u SMS with up to 640 characters www gigaset com gigasetsl400 Gigaset S79H handset u Illuminated graphic colour display 65k colours u I...

Page 210: ...eries u Large font for call lists and directory u Brilliant sound quality in speaker mode u Screensaver digital clock u ECO DECT u Alarm clock u No interruptions from anonymous calls u SMS with up to 640 characters www gigaset com gigasetc59h Gigaset SL78H handset u Illuminated graphic colour display 256k colours u Illuminated keypad u Speaker operation u Polyphonic ringtone melodies u Directory f...

Page 211: ... clock u Room monitor u SMS with up to 640 characters www gigaset com gigasete49h Gigaset repeater You can use the Gigaset repeater to increase the reception range between your Gigaset handset and the base www gigaset com gigasetrepeater All accessories and batteries are available from your phone retailer Use only original accessories This will avoid possible health risks and personal injury and a...

Page 212: ... Mounting the base on the wall Gigaset C590 IP IM OST EN A31008 M2215 R601 1 TE19 montage fm 15 12 10 Version 4 16 09 2005 Mounting the base on the wall Mounting the charger on the wall 21 mm Approx 2 5 mm ...

Page 213: ...code 24 Automatic ring delay 139 version check 181 B Base changing 130 connecting to PABX 155 power consumption 195 restoring to default settings 153 setting up 17 18 144 system PIN 144 updating firmware 152 Battery charging 3 4 16 display 3 4 icon 3 4 inserting 14 tone 143 Best base 130 Birthday see Anniversary Block dialling 198 Broadband connections 57 Broadband Internet access 198 Broadband vo...

Page 214: ...onsumption of electricity see Power consumption Control key 3 40 Correcting incorrect entries 41 Cost control 89 Customer Care 183 Customer Service Assistance 183 D Data packets fragmentation 200 Deactivating advisory tones 143 call divert 60 handset 43 keypad lock 43 muting ringtone 101 network mailbox 118 ring delay 139 room monitor 126 withholding phone numbers 59 Delete key 41 Deleting charact...

Page 215: ...199 Dynamic IP address 200 DynDNS 200 E Earpiece volume 140 Echo service of Gigaset net 56 ECO DECT 121 Eco mode 121 Eco mode 121 ECT 65 activating deactivating 62 E mail deleting 107 list 104 messages whilst making a connection 105 notification 103 settings 178 viewing the sender s address 107 E mail address 94 copying from the directory 76 Emergency numbers dialling plans for 175 End call key 3 ...

Page 216: ... 128 display backlight 138 139 display language 137 earpiece volume 140 idle status 43 large font 138 list 40 locating 129 paging 129 registering 127 registering to different base 130 restoring to default settings 143 setting 134 setting up 14 speaker volume 140 transferring a call 131 using room monitor 124 Handset operating time in room monitor mode 124 Hash key 3 43 HDSP 57 171 Headset 201 conn...

Page 217: ...3 mute key 3 on off key 3 paging key base 5 quick dial 3 recall key 3 speaker key 3 star key 3 talk key 3 L LAN 202 Language display 137 Web configurator 161 Large font 138 Linking see SMS Liquid 194 List answering machine 69 call lists 67 e mail notifications 104 handsets 40 missed calls 67 network mailbox 69 120 SMS draft list 93 SMS incoming list 95 SMS list 69 Lists 164 Local Area Network 202 ...

Page 218: ...ervices 59 Notification incoming e mail 103 via SMS 99 Number as destination for room monitor 125 copying from an SMS 97 copying from directory 76 copying to directory 76 displaying caller s number CLIP 54 entering for network mailbox 118 entering with directory 76 saving in the directory 72 O On Off key 3 Online directory 78 Gigaset net 85 selecting 178 Opening the incoming e mail list 104 Operat...

Page 219: ... muting 101 setting volume 141 ROM 205 Room monitor 124 Router 205 Routing 205 RTP 205 RTP port 205 S Saving access code 156 Scope of delivery 12 Screensaver 137 Searching for subscribers on Gigaset net 85 Searching in directory 73 Sender s address e mail 107 Sending directory entry to handset 75 Server 206 Services online directory 178 Setting date 48 144 online directory 178 screensaver 137 time...

Page 220: ...ne dialling 155 157 Transferring PC directory entries to directory 179 Transmission Control Protocol 206 Transmission rate 206 Transport Layer Security 206 Transport protocol 206 Troubleshooting e mail 105 general 184 SMS 102 U UDP 207 Uniform Resource Identifier 207 Universal Resource Locator 207 Unknown 54 Unknown caller 54 URI 207 URL 207 User Datagram Protocol 207 User ID 207 User name 207 Usi...

Page 221: ...nes Weather forecasts in idle display mode 117 Web configurator connecting with PC 159 de registering 162 DTMF signalling for VoIP 176 interface language 161 menu 167 Web page structure 163 Wide Area Network 207 Withholding phone number display 59 phone numbers 59 Working area 164 Writing SMS 91 Writing and editing text 197 Y Yellow Pages 78 ...

Page 222: ...Gigaset C590 IP IM OST EN A31008 M2215 R601 1 TE19 Cover_back fm 22 12 10 ...

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