54
Appendix
Gigaset C470/C475 / Grossbritannien / A31008-M1902-L101-1-7619 / appendix.fm / 6.8.07
Ve
rs
ion 4,
16
.09.
2005
Gigaset C475 only:
Service (Customer Care)
We offer you support that is fast and tai-
lored to your specific needs!
Our Online Support on the Internet can be
reached any time from anywhere.
http://www.siemens.com/gigasetcustom-
It provides you with 24/7 support for all
our products. It also provides a list of FAQs
and answers plus user guides and current
software updates (if available for the prod-
uct) for you to download.
You will also find frequently asked ques-
tions and answers in the appendix of this
user guide.
For personal advice on our range of prod-
ucts and assistance with repairs or guaran-
tee/warranty claims you can contact us
on:
UK helpdesk: 0 84 53 67 08 12
Please have your proof of purchase ready
when calling with regard to guarantee/
warranty claims.
Replacement or repair services are not
offered in countries where our product is
not sold by authorised dealers.
Call charges are not displayed.
1. Your network provider does not support
this feature.
2. There are no metering pulses.
¥
Ask your network provider to transmit
the metering pulses.
The other party cannot hear you.
You have pressed the
u
(INT) key. The hand-
set is "muted".
¥
Activate the microphone again (page 17).
The number of the caller is not displayed
despite CLIP.
Calling Line Identification is not enabled.
¥
The caller
should ask the network provider
to release Calling Line Identification (CLI).
You hear an error tone when keying an
input
(a descending tone sequence).
Action has failed/invalid input.
¥
Repeat the operation.
Watch the display and refer to the user
guide if necessary.
You cannot listen to messages on the net-
work mailbox.
Your phone system is set for dial pulsing.
¥
Set your phone system to touch tone dial-
ling.
No time is specified for a message in the call
history.
Date/time is not set.
¥
Set the date/time.
The answer machine reports "PIN is incor-
rect" to the remote control.
1. You have entered the wrong PIN.
¥
Enter the system PIN again.
2. The system PIN is still set to 0000.
¥
Change the system PIN (page 49).
The answer machine is not recording any
messages/has switched over to announce-
ment.
Its memory is full.
¥
Delete old messages.
¥
Play back new messages and delete.