Siemens Gigaset A580 IP Manual Download Page 162 | Manualshive

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161

Customer Service & Assistance

Gigaset A580 IP / GBR / A31008-xxxx-xxxx-x-xxxx / appendix.fm / 24.03.2010

V

e

rsion 8, 03.0

9

.2008

Questions and answers

If you have any questions about the use of your phone, you can contact us
24/7 at www.gigaset.com/customercare. The table below contains a list of common
problems and possible solutions.

Please note

To support the service team, it can be helpful if you have the following informa-
tion to hand:

u

Version of firmware, EEPROM and your phone's MAC address

You can check this information with the Web configurat or (

how to display the MAC address on your handset,

.

u

VoIP status code (

For problems with VoIP connections, you s hould set VoIP status messages to be
displayed on your handset (

). These messages contain

a status code that helps when the problem is analysed.

The display is blank.

1. The handset is not switched on.

¥

Press and

hold

the end call key

a

.

2. The battery is flat.

¥

Charge the battery or replace it (

"

Base"

is flashing in the display.

1. The handset is out of range of the base station or the base station's range has decreased

because Eco mode is active.

¥

Move the handset closer to the base station.

¥

If necessary, deactivate Eco mode (

2. The handset has been de-registered.

¥

Register the handset (

3. The base station is not switched on.

¥

Check the base station's mains adapter (

4. The base station firmware is currently being updated (automatically).

¥

Please wait until the update is complete.

Handset does not ring.

1. The ringer is deactivated.

¥

Activate the ringer (

2. Call forwarding set to

All Calls

.

¥

Deactivate call forwarding (fixed line network

; VoIP

You cannot hear a ringer/dialling tone from the fixed line network.

The phone cord supplied has not been used or has been replaced by a new cord with the
wrong pin connections.

¥

Please always use the phone cord supplied or ensure that the pin connections are correct
when purchasing from a retailer (

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Summary of Contents for Gigaset A580 IP

Page 1: ...A580IP A580IP GIGASET INSPIRING CONVERSATION ...

Page 2: ...call Page 87 8 Microphone 9 Recall key Enter recall press briefly Page 144 Fixed line network only Insert a dialling pause P press and hold 10 Star key Idle status Ringers on off press and hold Fixed line network switch between dial puls ing tone dialling 11 Key 1 press and hold Calling the network mailbox 12 Talk key Accept call open redial list press briefly in idle status select connection type...

Page 3: ...flashes No reception signal between the base station and the handset Ø Keypad lock activated Ú Ringer deactivated Å Incoming calls on the fixed line network connection ringer icon M Incoming call on a VoIP connection Alarm clock set z Open redial list The base station at a glance Base station key 1 Paging key Lights up LAN connection active phone is connected to router Flashes Data transfer to LAN...

Page 4: ...n 17 Connecting the base station 18 Making settings for VoIP telephony 21 How to proceed 30 Operating the handset 31 Control key 31 Display keys 31 Keys on the keypad 32 Correcting incorrect entries 32 Menu guidance 32 Activating deactivating the handset 33 Activating deactivating the keypad lock 33 Illustration of operating steps in the user guide 34 Menu trees 35 Phone menu 35 Web configurator m...

Page 5: ...rectory 66 SMS text messages 70 Writing sending an SMS 71 Receiving an SMS 73 Setting SMS centres 75 SMS on a PABX 76 Activating deactivating first ringer muting 76 Activating deactivating SMS function 76 SMS troubleshooting 77 Using the network mailbox 78 Configuring the network mailbox for fast access 79 Listening to messages on the network mailbox 80 ECO DECT Reducing the power consumption and ...

Page 6: ...1 Making VoIP settings on the handset 102 Using the connection assistant 102 Changing settings without the connection assistant 103 Setting the phone s IP address in LAN 104 Activating deactivating display of VoIP status messages 106 Checking the base station MAC address 106 Operating the base station on the PABX 107 Changing the dialling mode 107 Setting recall 107 Setting access codes external l...

Page 7: ...IP 146 Messaging 148 Configuring info services activating idle display 151 Changing internal handset numbers and names 152 Loading and deleting handset directories to from the PC 153 Activating VoIP status message display 155 Starting a firmware update 156 Activating deactivating the automatic version check 157 Copying the date time from time server 158 Querying the phone status 159 Customer Servi...

Page 8: ...r environment e g doctor s surgery Do not hold the rear of the handset to your ear when it is ringing or when the hands freefunctionisactivated Otherwise yourisk seriousand permanentdamageto your hearing The handset may cause an unpleasant humming noise in hearing aids Do not install the base station or charging cradle in bathrooms or shower rooms The handset base station and charging cradle are n...

Page 9: ...ndset will ring Page 137 u You can also use the VoIP accounts with different providers for cost control pur poses When dialling specify the VoIP connection the VoIP account you want to use for its lower rates Page 39 u Setting dialling plans for phone numbers or area codes enables you to automate the selection of the cheapest VoIP account Page 140 u Use Gigaset net for VoIP calls Connect your phon...

Page 10: ...t www gigaset com customercare From here go to the FAQ page and select Gigaset A580 IP Search for Router for example u Access the services of a VoIP provider You can open up to six accounts with dif ferent VoIP providers Gigaset HDSP Telephony with brilliant sound quality Your Gigaset IP phone supports the Broadband codec G 722 With your base station and the corresponding handset you can thus make...

Page 11: ...ne phone cord for connecting the base station to the fixed line network 4 one Ethernet LAN cable for connecting the base station to the router LAN Internet 5 one Gigaset A58H handset 6 two batteries for the handset uncharged 7 one battery compartment cover for the handset 8 one handset charging cradle 9 one mains adapter for connecting the charging cradle to the mains power supply 10 one quick gui...

Page 12: ... available for you to download to your telephone Page 101 If this results in operational changes to your phone a new version of this user guide or the necessary amendments will be published on the Internet at www gigaset com Select Gigaset A580 IP in the product field to open the relevant product page where you will find a link to the user guide For information on how to find out the current firmw...

Page 13: ... could result in significant health risks and personal injury For example the outer casing of the batteries could be damaged or the batteries could explode The phone could also malfunction or be damaged as a result of using bat teries that are not of the recommended type Warning Insert the batteries the right way round The polarity is indicated in on the battery com partment First insert the batte...

Page 14: ...ation on how to attach the charging cradle to the wall Page 210 Plug the mains adapter into the plug socket 2 Connect the flat plug from the power supply 1 If you need to disconnect the plug from the charging cradle press the release button 1 and disconnect the plug 2 1 2 1 2 Please note u Only place the handset in the charging cradle that is intended for it u If the handset has turned itself off ...

Page 15: ...y Place the handset in the charging cradle and wait until the bat teries are fully charged approx 10 hours Battery charging is indicated in the top right of the display by the flashing battery icon e 10 h Warning u Always repeat the charging and discharging procedure if you remove the bat teries from the handset and reinsert them u The batteries may warm up during charging This is not dangerous u ...

Page 16: ...to confirm your selec tion m Settings Ç U OK The Date Time menu item appears on the display Press the key below OK on the dis play screen to open the input field Date Time Ç U OK The active line is marked Enter the day month and year using 8 digits DD MM YYYY via the keypad e g Q Q 2 Q Q N for 10 10 2008 If you want to correct an entry press up or down on the control key to toggle between fields E...

Page 17: ...on and make free internal calls Page 83 Press the key below OK on the display screen to confirm your selection Ç U OK Enter thehours andminutesasfour digit numbers via the keypad e g Q M 5 for 07 15 am If necessary use the control key to toggle between fields Press the key below OK on the display screen to confirm your selection Enter Time 07 15 Ç U OK Press and hold the end call key a to return t...

Page 18: ...o the multitude of different varnishes and polishes used on today s furnishings the occurrence of marks on the surfaces cannot be completely ruled out For information on how to mount the base station on the wall Page 210 Please note Consider the range of the base station This is up to 300 m in unobstructed outdoor areas and up to 50 m inside buildings The range is reduced when Eco mode is activate...

Page 19: ...the steps in the order given below Figure 1 1 Connect the phone cord and power lead to the base station 2 Connect the base station to the telephone network and the mains power supply 3 To connect the base station to the Internet first connect the base station to the router connection via router and modem or via router with integrated modem 4 Connect the PC and router optional for advanced configur...

Page 20: ...ocket at the rear of the base station 2 Insert the power lead of the mains adapter into the upper connection socket at the rear of the base station 3 Push both cables into the appropriate cable channels 2 Connecting the base station to the fixed line network and the mains power supply 1 Insert the phone cord into the fixed line network connection socket 2 Then insert the mains adapter into the mai...

Page 21: ...plug into the LAN socket at the side of the base sta tion 2 Then insert the second Ethernet cable plug into a LAN socket on the router As soon as the cable connecting the phone and router is plugged in and the router is switched on the key lights up on the front of the base station paging key You can now establish VoIP connections within Gigaset net Page 48 Warning u Keep the mains adapter plugged...

Page 22: ...vation Code Your Gigaset phone s connection assistant can help you make these entries Starting the connection assistant Precondition The base station is connected to the mains power supply and a router Your router is connected to the Internet Page 20 Tip Leave IP activated as the default line for your telephone default setting Page 100 The telephone then attempts to establish a connection directly...

Page 23: ...tem settings from unauthorised access please define a 4 digit number code system PIN known only to yourself This code must be entered before you can register de register handsets or alter your phone s VoIP or LAN settings The default system PIN is 0000 4 x zero For how to change the PIN Page 98 The active line is marked Enter yourphone s currentsystemPIN using the keypad Press the key below OK on ...

Page 24: ...VoIP provider has supplied you with an authentication name password and where applicable a user name Press the key below No on the dis play screen For further information please see Downloading VoIP provider data Page 24 You have received an auto configura tion code Activation Code from your VoIP provider Press the key below Yes on the dis play screen For further information please see Entering an...

Page 25: ... different VoIP providers can be downloaded here After a brief period you will see the following display Press the key below Yes on the display screen A list of countries is loaded The first country in the list appears in the dis play Press up or down on the control key repeatedly untilthecountryinwhichyouareusing the phone appears on the display Press the key below OK on the display screen to con...

Page 26: ...u can download is loaded The first VoIP provider in the list appears in the display Press up or down on the control key q repeatedly until your VoIP provider appears on the display Press the key below OK on the display screen to confirm your selection You have not been able to download your provider s data If the data for your VoIP provider is not available for download press the dis play key twic...

Page 27: ...e character to the left of the cursor will be deleted You can navigate within the input field using the control key p press up down If your VoIP provider does not require a user name this step can be skipped Using the keypad enter the user name that you received from your VoIP pro vider Press the key under OK on the display screen Using the keypad enter the authentica tion name that you received f...

Page 28: ...ant via the menu you will initially have to press and hold the end call key a once the entry is complete for the handset to return to idle status u If you try to make a call via a VoIP connection that is not configured correctly the following VoIP status message will appear in the display VoIP config error xxx xxx VoIP status code The various status codes and their respective meanings can be found...

Page 29: ...ible causes and measures you can take Server not accessible The phone has no connection to the Internet Check the cable connection between the base station and the router the LED on the base station must light up and the connection between the router and the Internet connection Check whether the phone is connected to the LAN It may not have been possible to dynamically assign an IP address to the ...

Page 30: ...eb page Settings Telephony Connections Click the Edit button next to the first VoIP connection Edit the server address where necessary Please note If port forwarding is activated on your router for the ports that have been regis tered as the SIP port and the RTP port Page 146 it is advisable to deactivate DHCP and assign the phone a static IP address otherwise you may not be able to hear the other...

Page 31: ...ge 31 If you have any questions about using your phone please read the tips on troubleshooting Page 161 or contact our Customer Care team Page 160 Information on is located here Making calls via VoIP or the fixed line network Page 39 Setting the ringer melody and volume Page 95 Setting the handset volume Page 95 Setting Eco mode Page 81 Preparing the telephone for SMS reception Page 70 Operating t...

Page 32: ...to set the ringer volume Page 96 In the main menu in submenus and lists t s Scroll up down line by line In input fields Use the control key to move the cursor to the left t or right s During an external call s Press briefly to open the handset directory t Adjust the loudspeaker volume for earpiece and handsfree mode Display keys The functions of the display keys change depending on the particular ...

Page 33: ...Menu to open the main menu The main menu functions are shown on the display as a list with name and icon To access a function i e to open the corresponding submenu next menu level Navigate to the function using the control key q Press the display key OK Submenus The functions in the submenus are displayed as lists To access a function Scroll to the function with the control key q and press OK Or E...

Page 34: ...d the end call key again to switch the handset on Activating deactivating the keypad lock The keypad lock prevents any inadvertent use of the phone Press and hold the hash key to activate or deactivate the keypad lock You will hear the confirmation tone When the keypad lock is activated you will see the Ø icon on the display and a message when you press a key The keypad lock deactivates automatica...

Page 35: ...he main menu Þ Menu Settings Ç U OK Press down on the control key s repeatedly until the Settings menu item appears on the display Press the display key below OK to confirm your selection Handset Ç U OK Press down on the control key s repeatedly until the Handset menu item appears on the display Press the display key below OK to con firm your selection Auto Answer Ç U OK The Auto Answer menu item ...

Page 36: ... Set handset language Scrolling through the menus Scroll to the function with the control key q press up or down and press OK 1 î SMS 1 1 Write Message Page 71 1 2 Incoming Page 73 1 3 Outgoing Page 71 1 6 Settings 1 6 1 Service Centres 1 6 1 1 SMS centre 1 Page 75 1 6 1 4 SMS centre 4 3 ê Select Services 3 1 VoIP 3 1 6 For All Calls 3 1 6 1 Call Diversion Page 58 3 1 6 3 Call Waiting Page 59 3 2 ...

Page 37: ...t on the number of configured VoIP phone numbers and receive numbers on the handset Net AM IP6 7 m Settings 7 1 Date Time Page 14 7 2 Audio Settings 7 2 1 Call Volume 7 2 1 1 Earpiece Volume Page 95 7 2 1 2 Handsfree Volume 7 2 2 Ringer Volume Page 96 7 2 3 Ringer Melody 7 2 3 1 External Calls Page 96 7 2 3 2 Internal Calls 7 2 3 3 Alarm Clock 7 2 4 Advisory Tones Page 97 7 2 5 Battery Low 7 2 5 1...

Page 38: ...e 63 7 4 1 2 All Calls 7 4 2 Music on hold Page 100 7 4 3 System PIN Page 98 7 4 4 Base Reset Page 99 7 4 5 Additional Features 7 4 5 1 Repeater Mode Page 100 7 4 5 2 Access Code Page 108 7 4 5 4 Eco mode Page 81 7 4 6 Local Network 7 4 6 1 Dynamic IP address Page 104 7 4 6 2 IP Address 7 4 6 3 Subnet Mask 7 4 6 4 DNS Server 7 4 6 5 Default Gateway 7 4 7 Telephony 7 4 7 1 Default Line Type Page 10...

Page 39: ...P Configuration Page 118 Telephony Connections Page 121 Audio Page 132 Number Assignment Page 137 Call Forwarding Page 138 Dialling Plans Page 140 Network Mailbox Page 143 Advanced Settings Page 144 Messaging Messenger Page 148 E Mail Page 150 Services Page 151 Handsets Page 152 and Page 153 Miscellaneous Page 156 to Page 159 Status Device Page 159 ...

Page 40: ...press and hold the talk key A default line is established on your phone fixed line network or VoIP Page 100 Page 136 Briefly press the talk key c if you want to make a call via this default line Press and hold the talk key c if you want to make the call via the other con nection type If you have assigned a number of VoIP numbers to your phone you can define which VoIP number VoIP account is used f...

Page 41: ...e handset other than the Gigaset handsets A58H S67H S68H SL37H S45 and C45 every call will be made via the standard connection even if you press and hold the talk key u You have activated the Automatic Fallback to Fixed Line option with the Web configurator Page 136 If the attempt to establish a connection via VoIP fails an attempt is made auto matically to establish the connection via the fixed l...

Page 42: ...key c briefly or press and hold Entering an IP address provider dependent You can also dial an IP address instead of a phone number using VoIP Press the star key to separate the sections of the IP address e g 149 246 122 28 If necessary press the hash key to attach the SIP port number of the person you are calling to the IP address e g 149 246 122 28 5060 You cannot dial IP addresses using a line ...

Page 43: ...gency calls are then always made via the fixed line network You cannot delete or deactivate these dialling plans However you can change the connection through which each emergency number should be called e g if the phone is not connected to the fixed line network You must make sure however that the VoIP provider for the selected connection supports emergency numbers If your phone does not have def...

Page 44: ...aller s number is displayed on the screen if the following conditions are met u Your fixed line network provider supports CLIP CLI CLI Calling Line Identification the caller s number is transmitted CLIP Calling Line Identification Presentation the caller s number is dis played u You have requested CLIP from your network provider u The caller has requested CLI from the network provider If the phone...

Page 45: ... 130 For calls from Gigaset net For Gigaset net is displayed Withholding calling line identification The number or name of the caller is not displayed in the following cases u The caller has activated the anonymous calling function u A caller from the fixed line network has not requested Calling Line Identification from the fixed line network provider The following is displayed in place of the num...

Page 46: ...c tion For outgoing VoIP calls the phone number of the connection on which the call is received is displayed on the handset The displayed number may differ from the number you have dialled Examples u The called party has activated call forwarding u The call is answered by another connection within a PABX system If there is an entry in the directory for this phone number the corresponding name will...

Page 47: ...the handsfree function so that they know someone else is listening Switching between earpiece and handsfree mode Press the handsfree key d to activate or deactivate handsfree mode during a call If you wish to place the handset in the charging cradle during a call Press and hold the handsfree key d while placing the handset in the charging cradle If the handsfree key d does not light up press the k...

Page 48: ...ine network to make a call choose a network provider that offers particularly favourable rates call by call Displaying the call duration The duration of each call appears in the display for calls made via a fixed line net work and VoIP u during the conversation u until about three seconds after the call has ended if you do not replace the hand set in the charging cradle Please note the following T...

Page 49: ...ks are not possible Every Gigaset VoIP device is assigned a Gigaset net phone number by default Page 168 All registered subscribers are included in the Gigaset net directory which you are able to access You can use an echo service provided by the phone number 12341 9 on Gigaset net to test your VoIP connection After an announcement the echo service immediately sends back the voice data received fr...

Page 50: ...ng the Gigaset net directory for the first time you can use the Gigaset net assistant to create an entry in the Gigaset net directory for your phone You will see the following display Press the display key Yes to start the assistant Please note u The Gigaset net directory entry is transferred to a handset when it is registered with the base station Provided the handset can send and receive directo...

Page 51: ...splayed briefly Searching for subscribers in the Gigaset net directory Once the connection has been established you will be asked to enter a name that you want to search for Nickname Enter the name or part of a name max 25 characters Menu Press the display key Start searchSelect and press OK If the search has been successful a hit list will be displayed of all the names that begin with the specifi...

Page 52: ...splay key Refine to start a refined search The previously entered name is copied and can be edited expanded Calling subscribers q Select the subscriber from the hit list c Press the talk key Viewing the subscriber s number q Select the subscriber from the hit list View Press the display key The display shows the Gigaset net number and the subscriber s name whereby the name may appear over a couple...

Page 53: ...to the directory Edit and save entry where appropriate Page 67 The hit list is displayed again Show number Display the number of the entry Press the display key OK to return to the hit list New search Start a search with a new name Page 50 Refine search Start detailed search The previously entered Nickname can be edited expanded and the search can be restarted Page 50 Your name in Gigaset net Ente...

Page 54: ...s saved A message to this effect is displayed The handset switches to idle status If there is an existing entry with this name or the entered name contains impermis sible characters you will be requested to enter a different name Deleting your own entry from the Gigaset net directory Precondition You are connected to the Gigaset net directory Menu Your name in Gigaset net Own information Select an...

Page 55: ...ing function You may have to ask your VoIP pro vider to activate this function Activating deactivating anonymous calling for all calls Withholding caller ID can be activated deactivated permanently for all your phone s connections fixed line network and VoIP When this function is activated the phone number will be withheld both for fixed line network calls and for calls via a VoIP connection Withh...

Page 56: ...e number will be dialled via the fixed line connection The setting is reset after this call even if you call the dialled number again from the redial list Settings for all calls If you have completed one of the following procedures a code is sent After confirmation from the telephone network press the end call key a You can set the following features General call forwarding call diversion Menu Sel...

Page 57: ... is available the caller will hear the busy tone Accepting rejecting a waiting call Page 57 Menu Select Services Fixed line For All Calls Call Waiting On Off Select and press OK Press the end call key a after the announcement from the telephone network Functions during a call Initiating ringback You have dialled a number via the fixed line network and can hear the busy tone Menu Ringback a Press t...

Page 58: ...ting is activated Page 56 Menu Accept Call Waiting You have the option of toggling or holding a conference call Functions after a call Cancelling ringback Menu Select Services Fixed line Cancel Ringback Select and press OK If you have cancelled the ringback a code is sent After confirmation from the telephone network press the end call key a Please note u Without CLIP a waiting call is only announ...

Page 59: ...nd press OK If necessary enter the number to which the call is to be forwarded You can state a fixed line network VoIP or mobile number for forward ing calls from a VoIP number You must state another Gigaset net number for call forwarding from your Gigaset net number OK Press the display key a Press and hold idle status Call forwarding is activated for the selected phone number receive number This...

Page 60: ...the busy tone For information on accepting rejecting a waiting call Page 60 Menu Select Services VoIP For All Calls Call Waiting On Off Select and press OK a Press and hold idle status Functions during a call Precondition Your phone will permit two parallel VoIP connections see Allow 1 VoIP call only Page 133 Consultation call external During an external call Menu External Call Select and press OK...

Page 61: ...e toggling calls and you phoned the participant currently active your self You have activated call forwarding via the Web configurator Page 145 Depending on the setting in the Web configurator Page 145 Press the end call key a Or Press the S key If call forwarding was successful a message will appear to this effect The handset will then switch to idle If call forwarding was not successful the part...

Page 62: ...the redial list c Press the key briefly s Select entry c Briefly press press and hold the talk key The number is dialled using the selected connection type Page 39 Managing entries in the redial list c Press the key briefly s Select entry Menu Open menu The following functions can be selected with q Use Number Edit or add to a saved number and then dial with c or save as a new entry to do so press...

Page 63: ...f key does not flash no new messages All lists are displayed Select a list with q To open press OK f key flashes new messages received All the lists that contain new messages are displayed as well as the network mailbox lists whose connection is assigned to the handset as a receive number Net AM Fixed Line Net AM IP1 Incoming SMS message list All received SMS messages are saved in the incoming mes...

Page 64: ...l Calls Select and press OK on a Press and hold idle status The calls list entries are retained when you change the list type Please note u Only calls to the receive numbers assigned to your handset are stored in the calls list Page 137 If no receive numbers are assigned all calls will be stored in the calls list for all handsets u Missed calls are not stored in the calls list if they were taken o...

Page 65: ...ed in the calls list List entry Example of a list entry u Status of entry New Call new missed call Old Call entry already read Call recv call answered in list type All Calls u Entry number 01 02 means e g first new entry of a total of two new entries u Number or name of the caller the number is always stored in the list with the area code u Call date and time if set Page 91 New Call 01 02 12345678...

Page 66: ...ory Copying a displayed number to the directory Show Name VoIP If a URI was received and stored for a VoIP call this will be shown The URI is dialled if you press the talk key c The URI is not entered on the redial list Show Connection Display the name of the connection fixed line network VoIP account for which the call was received Delete List Delete complete list Selecting from the calls list f ...

Page 67: ...tatus open the directory by pressing the s key Length of the entries Number max 32 digits Name max 16 characters Saving the first number in the directory s Open the directory The display shows Dir empty New Entry OK Press the display key Enter the number and press OK Enter the name and press OK Please note For quick access to a number from the directory shortcut you can assign the number to a key ...

Page 68: ...ectory Selecting a directory entry s Open the directory You have the following options u Use s to scroll through the entries until the required name is selected u Enter the first character of the name if necessary scroll to the entry with the s key Dialling with the directory s s Select entry c Briefly press press and hold the talk key The number is dialled using the selected connection type Page ...

Page 69: ...ry Send Entry Send a single entry to a handset Page 69 Delete List Delete all directory entries Send List Send complete list to a handset Page 69 Shortcut Assign the phone number of the current entry to a number key as a shortcut shortcut key Using shortcut keys You can assign phone numbers from the local directory to number keys on your handset Shortcut Page 68 Number keys to which phone numbers ...

Page 70: ...sfer several individual entries one after the other by responding to the Next entry prompt with OK Please note u Entries with identical numbers are not overwritten on the receiving handset u The transfer is cancelled if the phone rings or if the memory of the receiving handset is full Copying a displayed number to the directory You can copy numbers displayed in a list e g the calls list or redial ...

Page 71: ...our provided you have registered with your service provider Generally all you have to do is send one SMS via the service provider SMS centre Your SMS messages are sent via the SMS centre that is entered as the active send service centre However you can activate any other SMS centre as the active send service centre to send a current message Page 75 Along with the SMS send centre settings you speci...

Page 72: ...age list Writing an SMS Page 71 Menu Save Text Opening the draft message list Menu SMS Outgoing The first entry in the list is displayed e g 1 Current number 2 Total number of SMS in the draft message list Please note u If you are interrupted by an external call while writing an SMS the text is auto matically saved in the draft message list The handset switches to idle status u You cannot open the...

Page 73: ... Menu Delete Entry Select and press OK to delete the SMS Writing editing an SMS You are reading an SMS in the draft message list Menu Press the display key You have the following options Write Message Write and then send or save a new SMS Use text Edit the text of the stored SMS and then send it Deleting draft message list Open the draft message list Menu Delete List Select and press OK OK Press t...

Page 74: ...gnalled on all Gigaset A58H handsets by a message in the display the flashing message key f and an advisory tone Opening the incoming message list with the f key f Press The incoming message list is displayed as follows example 1 Number of new entries 2 Number of old read entries An entry in the list is displayed as follows 1 Current number of SMS currently displayed 2 Total number of new SMS Open...

Page 75: ...the display key to confirm the delete The list is cleared Replying to or forwarding text messages You are reading an SMS Menu Press the display key You have the following options Reply Write and send a reply SMS directly Page 71 Use text Edit the text of the SMS and then send it Send Text Forward the text of an SMS to another recipient Changing the character set You are reading an SMS The SMS cont...

Page 76: ...re on If a different SMS centre was active previously then this will be deactivated With SMS centres 2 3 and 4 the setting only applies to the next SMS After that the set ting returns to SMS centre 1 Determining the line for sending Line for sending SMS Select and press OK Fixed Line IP1 IP6 Select the connection via which the SMS messages are to be sent and press OK on You can select from your fi...

Page 77: ...ay be sent without your extension number In this case the recipient cannot reply to you directly Sending and receiving SMS messages on ISDN PABXs is only possible via the MSN number assigned to your base station Activating deactivating first ringer muting Menu Press the display key M 4 O O Press keys Q OK Make the first ring audible Or OK Mute the first ring Activating deactivating SMS function If...

Page 78: ...enabled the Calling Line Identification Presentation CLIP fea ture Ask your provider to enable this feature You receive an incomplete SMS 1 Your phone s memory is full Delete old SMS messages Page 74 2 The SMS provider has not yet sent the rest of the message You have stopped receiving SMS messages All calls are forwarded if All Calls is activated for the addressed line fixed line network VoIP num...

Page 79: ...n figurator and to edit their assigned numbers where necessary Page 143 ú You need to have requested the network mailbox for your fixed line network con nection from your fixed line network provider You can store the phone number for the fixed line network mailbox in the Web configurator on the base station Page 143 You cannot activate deactivate the network mailbox for the fixed line network con ...

Page 80: ...ludes the network mailboxes that belong to a VoIP fixed line net work connection and whose phone number is assigned to the handset as a receive number Net AM xxx are displayed where xxx is replaced by the respective stand ard name of the connection IP1 to IP6 Fixed Line If a number has already been saved to the base station for the selected network mailbox fast access is activated a Press and hold...

Page 81: ...ere are no new messages 0 is displayed The number of messages stored in the network mailbox is not displayed Displaying new messages on the handset If there is a new message on one of the network mailboxes that is assigned to the handset via its receive number the message key f flashes Calling the network mailbox and checking messages f Press the message key Net AM Fixed Line Net AM IP1 Net AM IP6...

Page 82: ...u The base station can also be switched to Eco mode Eco mode reduces the transmission power and the power consumption of the base station further Eco mode means 80 reduction of the transmission power in standby operation and when mak ing calls Eco mode is available when the handset s and the base station are close together e g when the phone is being used in an office The setting can be made on th...

Page 83: ...lay instead of the date Changing the wake up time Menu Alarm Clock Wake up time Enter the 4 digit wake up time in hours and minutes and then press OK a Press and hold idle status When the alarm clock rings A wake up call with the selected ringer melody is signalled on the handset Page 96 The wake up call lasts for a maximum of 5 minutes If no key is pressed the wake up call is repeated twice at fi...

Page 84: ...up to one minute On the handset Select Menu Settings Handset Register Handset and press OK Enter the system PIN of the base station the default is 0000 and press OK Handset is registering flashes on the display Within the next 60 seconds press and hold for approx 3 seconds the registra tion paging key Page 2 on the base station The handset is assigned the lowest available internal number 1 6 The i...

Page 85: ... list of internal participants The handset which you are using is marked with q Select the handset to be de registered Menu Press the display key De register Handset Select and press OK Enter the current system PIN of the base station the default is 0000 and press OK De register handset Press OK to confirm the prompt a Press and hold idle status The handset is de registered immediately even if it ...

Page 86: ...witched off The current local IP address for the base station appears in the handset displays Example Ending paging Briefly press the registration paging key on the base station Page 2 Or Press the talk key c or end call key a on any handset Or Do not press any key on the base station or handset After approx 30 seconds the paging call will end automatically Please note u An incoming external call ...

Page 87: ...and change its number After all the changes are completed OK Press the display key to save the input a Press and hold idle status You will hear the error tone if an internal number has been allocated twice Repeat the procedure with a free number Changing the name of a handset The names INT 1 INT 2 etc are assigned automatically on registration You can change these names The changed name is display...

Page 88: ...he list of registered handsets Enter the internal handset number 1 6 Calling all handsets group call k Open the list of registered handsets Press the star key All handsets are called Or k Open the list of registered handsets Call All Select c Press the talk key All handsets are called Ending a call a Press the end call key Please note u You can reject an internal call by pressing the end call key ...

Page 89: ...ered handsets Enter the internal number of the handset The external participant hears hold music if activated Page 100 When the internal participant answers If necessary announce the external call a Press the end call key The external call is transferred to the other handset If the internal participant does not respond or is busy Menu Back Select and press OK You are reconnected with the external ...

Page 90: ...r of the handset The external participant hears hold music if activated Page 100 When an internal participant answers you can speak to them You have the following options Ending a consultation call Menu Back Select and press OK You are reconnected with the external participant Initiating a conference call Menu Conference Call Select and press OK You are in a three way conference call with the exte...

Page 91: ...ne Identification the caller s number will appear in the display Ending an internal call accepting an external call Menu Accept Call Waiting Select and press OK The internal call is ended You are connected to the external caller Rejecting an external call only possible for calls to your fixed line network number Menu Reject Call Waiting Select and press OK The call waiting tone is turned off You r...

Page 92: ... for 07 15 a m OK Press the display key Changing the display language You can view the display texts in different languages Menu Settings Handset Language Select and press OK The current language is indicated by a q Select a language and press OK a Press and hold idle status If you accidentally choose a language you do not understand Menu M 3 2 Press keys in sequence q Select the correct language ...

Page 93: ...anish Portuguese and Dutch is set on at least three handsets Cause Some display texts are only stored for the standard languages English French German Italian Spanish Portuguese and Dutch on your base station In addition these display texts can be stored in the base station in two other lan guages or in another language for two different types of Gigaset handsets When selecting the language on the...

Page 94: ... like Page 151 The weather report is preset Setting the screensaver Menu Settings Handset Display Screensaver The current setting is displayed No Screensaver Digital Clock Info Services Select and press OK A brief preview of the selected screensaver is dis played The selection is marked with a Press and hold idle status The selected screensaver is displayed after approx 10 seconds Please note u If...

Page 95: ...y Select a function with the control key q and press OK The following features are available u INT INT Open the list of internal participants with the k key u SMS SMS Opens the SMS submenu for writing sending and reading SMS messages Page 71 Menu SMS u Fixed Line call Fxd Ln Opens the pre dialling option for making a call via the fixed line network u IP call IP Opens the pre dialling option for ma...

Page 96: ... toggling Menu Open menu Volume Select and press OK q Set the volume Adjusting the volume via the menu t Briefly press the control key at the top Call VolumeSelect and press OK Earpiece Volume Handsfree Volume Select and press OK q Adjust the volume and press OK a Press and hold idle status Setting ringers u Volume You can choose between five volumes 1 5 e g volume 3 ˆ and the cre scendo ring 6 vo...

Page 97: ...elect melody on and press OK a Press and hold idle status Activating deactivating the ringer You can deactivate the ringer on your handset before you answer a call or when the handset is in idle status the ringer can be deactivated permanently or just for the current call The ringer cannot be re activated while an external call is in progress Deactivating the ringer permanently Press and hold the ...

Page 98: ...he top Advisory Tones Select and press OK on a Press and hold idle status Setting the battery low tone The battery low tone advises that the batteries need to be charged You can acti vate it deactivate it or decide whether or not it should sound during a call t Briefly press the control key at the top Battery LowSelect and press OK On Off During Call Select and press OK on a Press and hold idle st...

Page 99: ...es when resetting the base station default settings and for launching the Web configurator Changing the system PIN You can change the 4 digit system PIN set on the base station default setting 0000 to a 4 digit PIN known only by you Menu Settings Base System PIN Enter the current system PIN and press OK Enter your new system PIN and press OK Now re enter the new system PIN and press OK For securit...

Page 100: ...s OK OK Press the display key to confirm Resetting the base station using a key on the base station As with resetting the base station via the menu all individual settings are reset The system PIN will also be reset to 0000 and all handsets registered above and beyond the scope of delivery will be de registered Remove the cable connections from the base station to the router Page 20 and fixed line...

Page 101: ...ional Features Repeater Mode Select and press OK on OK Press the display key to confirm the security prompt Setting default line You can set whether you want to make calls via VoIP or the fixed line network as standard Menu Settings Base Telephony Default Line Type IP Fixed Line Select and press OK on When making calls Briefly press the talk key c if you want to make a call via this default line P...

Page 102: ... from the Internet on the Gigaset configuration server If this is the case the message New firmware available will be displayed when the handset is in idle status and the message key f flashes f Press the message key Yes Press the display key to confirm the prompt The firmware will be loaded onto your phone If you answer the prompt with No the handset returns to idle status Your phone will then re...

Page 103: ...a for five further VoIP accounts via the phone s Web configurator u Set the phone s IP address in the LAN The connection assistant on your phone can help you make the settings ú You can set these and other parameters easily on a PC connected to your local net work using the Web configurator Page 110 Using the connection assistant The connection assistant starts automatically when you set the hands...

Page 104: ...rovider will then appear in the display To start the down load confirm with OK ú If your VoIP provider is not included in the list you need to enter or adjust the gen eral VoIP settings manually via your phone s Web configurator Page 123 Automatic update for the VoIP provider settings After the first download of the VoIP provider settings your phone will check daily whether a newer version of the ...

Page 105: ...y the phone to the SIP service on registration Setting the phone s IP address in LAN The base station requires an IP address in order to be recognised by the LAN the router The IP address can be assigned to the base station automatically by the router or manually u If done dynamically the router s DHCP server automatically assigns the base station an IP address The base station s IP address can be...

Page 106: ... Local Network Enter the system PIN and press OK Subnet Mask Select and press OK The current subnet mask is displayed If necessary enter the subnet mask and press OK For information on the subnet mask please see Page 118 and the glossary on Page 196 Viewing changing the DNS server Enter the IP address for the preferred DNS server The DNS server Domain Name System converts the symbolic name of a se...

Page 107: ...n is activated a VoIP status code for your service provider is displayed Activate the function if for example youhave problems with VoIP connections You will receive a provider specific status code which supports the service when the problem is analysed You will find a table with the possible status screens in the appendix Page 165 Menu Settings Base Telephony VoIP Enter the system PIN and press O...

Page 108: ...y Fixed line Dialling Mode Tone Pulse Select and press OK on a Press and hold idle status Setting recall Your phone is preset at the factory for operation on the main connection recall 250 ms For operation on a PABX you may have to change this value Please refer to the user guide for your PABX Menu Settings Base Telephony Fixed line Recall q Select recall and press OK The current setting is indica...

Page 109: ...tatus If an access code is set the following applies u The access code is added automatically when dialling from the calls list and when dialling emergency numbers and SMS centre numbers u When dialling numbers manually and dialling numbers from the directory you must add the access code yourself Setting pauses Changing the pause after line seizure You can set the length of the pause inserted betw...

Page 110: ... you need tone dialling for a connection e g to listen to the network mailbox for your fixed line network con nection you must switch to tone dialling for the call Precondition You are currently conducting an external call via the fixed line net work or you have dialled an external fixed line network number or an external call is signalled Menu Open menu Tone dialling Select and press OK Tone dial...

Page 111: ... u Copy contacts from the Outlook address book on your PC into the handset direc tories or back up your handsets directories on your PC u Manage the names and internal numbers of registered handsets and your local directories u Obtain information about your phone s status firmware version MAC address etc Preconditions u A standard Web browser is installed on the PC e g Internet Explorer version 6 ...

Page 112: ... field of the Web browser Press the return key A connection is established to the phone s Web configurator Establishing a connection via Gigaset config Precondition The router is connected to the Internet and your PC can access the Internet via the router Launch the Web browser on your PC Enter the following URL into the Web browser s address field http www Gigaset config com Press the return key ...

Page 113: ...rator If you enter an incorrect system PIN a corresponding message will be displayed You will be prompted to re enter the PIN If you enter an incorrect system PIN a second time the PIN field will be blocked for a short time greyed out The duration of the block will double each time a PIN is subsequently entered incorrectly Please note The connection between the PC and the base station s Web config...

Page 114: ...Select Log Off to log off from the Web configurator Structure of the Web pages The Web pages contain the UI elements displayed in Figure 1 Warning Always use the Log Off command to end the connection to the Web configurator If for example you close the Web browser without logging off beforehand it is possible that access to the Web configurator will be blocked for a few minutes Figure 1 Example of...

Page 115: ...t with this menu s functions is displayed in the navigation area Page 114 Status Page 159 This menu provides you with information about your phone Log Off You will find the Log Off function to the right of the menu bar on every Web page Page 113 Navigation area The functions of the menu selected in the menu bar Page 114 are listed in the navigation area If you select a function the associated page...

Page 116: ...te an option by selecting The pre viously activated option is deactivated You can only deactivate an option by activating another option Applying changes As soon as you have made your change on a page activate the new setting on the phone by selecting Set If your input in a field does not comply with the rules for this field an appropriate error message will be displayed You can then repeat the in...

Page 117: ...n your phone to the Web page Opening Web pages A brief outline of the navigation to the individual Web configurator functions is given below Example Setting DTMF signalling Settings Telephony Advanced Settings To open the Web page carry out the following steps after registration Select the Settings menu in the menu bar Select the Telephony function in the navigation area The Telephony subfunctions...

Page 118: ...oIP phone numbers to the individual handsets Page 137 Define user specific dialling plans for emergency numbers and for cost con trol purposes Page 140 Enter and activate deactivate the network mailbox for each number assigned to the telephone Page 143 Define the type of DTMF signalling e g for remote operation of a VoIP net work mailbox and the recall key function for VoIP Page 144 Enter settings...

Page 119: ...address allows your phone to be reached by other subscribers in your local network e g PC 192 168 2 2 has been preset Please note the following u The IP address must be from the address block for private use that is used in the router This is generally in the range 192 168 0 1 192 168 255 254 with Subnet mask 255 255 255 0 The subnetmask determines thatthe first three parts ofthe IP address must b...

Page 120: ...s from other networks The default setting for your phone is set so that you can only access your phone s Web configurator via a PC that is in the same local network as your phone The sub net mask of the PC must match that of the phone You can also allow access from PCs in other networks Open the following Web page Settings IP Configuration Area Remote Management Activate the Yes option to permit a...

Page 121: ...on the phone and activate handling of HTTP calls via the HTTP proxy server Only then will you be able to access e g the Gigaset net directories or obtain weather information etc in idle display information services Open the following Web page Settings IP Configuration Area HTTP proxy Enable proxy Click the Yes option if your phone is to handle HTTP calls via your network s HTTP proxy server If you...

Page 122: ...ers Youneedto setup aVoIPaccountwith aVoIPproviderfor each VoIPphonenumber You must save the access data for each account and for the relevant VoIP provider in the phone You can assign a name to each connection VoIP and fixed line net work To configure the connections Open the following Web page Settings Telephony Connections A list Figure 2 will be shown containing all the possible connections th...

Page 123: ...ation failed Server not accessible Your phone was unable to register with the VoIP service e g because the VoIP access data is incorrect or incomplete or the phone is not connected to the Inter net For further information on this please also refer to Customer Service Assistance Page 160 Active You can use the option in the Active column to activate and deactivate VoIP connections If a connection i...

Page 124: ...nal Provider Data Page 126 The areas u General Provider Data Page 127 and u Network Page 128 can be shown and hidden by selecting the Show Advanced Settings and Hide Advanced Settings buttons You must enter the VoIP provider s general access data in these areas You can download this data for many VoIP providers from the Internet Area Auto Configuration Page 124 Make the settings on the Web page Sa...

Page 125: ...tablishes a connection to the Internet and downloads all data required for the VoIP connection i e the general provider information and your personal provider data account data are saved to your base station If you have already entered details on the Web page this is deleted as soon as Start Auto Configuration is selected The fields in the Personal Provider Data and General Provider Data areas and...

Page 126: ... case you will have to enter the general provider data by hand see Area General Provider Data and Area Network below Select the Finish button The details of the selected provider are loaded to your phone and saved under General Provider Data Page 127 and Network Page 128 You cannot make any further entries in these areas The Provider field shows the name of the VoIP provider selected or Other Pro ...

Page 127: ... when registering with the SIP proxy registrar server The Authentication Name is usually identical to the Username i e to your Internet phone number Authentication password Enter the password that you have agreed with your VoIP provider in the Authenti cation password field maximum 32 characters The phone needs the password when registering with the SIP proxy registrar server Username Enter the ca...

Page 128: ...ders Registrar server Enter the fully qualified DNS name or the IP address of the registrar server maxi mum 74 characters The registrar is needed when the phone is registered It assigns the public IP address port number to your SIP address Username Domain that were used by the phone on registration With most VoIP providers the registrar server is identical to the SIP server Example reg myprovider ...

Page 129: ...uting table For outgoing calls The phone needs its public address in order to receive caller voice data There are two possibilities u The phone requests the public address from a STUN server on the Internet Sim ple Transversal of UDP over NAT STUN can only be used with asymmetric NATs and non blocking firewalls u The phone does not direct the connection request to the SIP proxy but to an out bound...

Page 130: ...to change the preconfigured value for the NAT refresh time Outbound proxy mode Specify when the outbound proxy should be used Always All signalling and voice data sent by the phone is sent to the outbound proxy Auto Data sent by the phone is only sent to the outbound proxy when the phone is connected to a router with symmetric NAT or a blocking firewall If the phone is behind an asymmetric NAT the...

Page 131: ...u can now be reached on this VoIP phone number Configuring the fixed line connection You can assign a name to your fixed line connection This name is used to display the connection on the handset and the Web configurator interface e g when allo cating send and receive numbers Page 137 for the call display Page 44 Open the following Web page Settings Telephony Connections Select the Edit button in ...

Page 132: ...gaset net connection is preconfigured in your phone The Gigaset net uses a STUN server as standard In the sent data packets Gigaset net replaces the private IP address of your phone with its public IP address If you operate your phone behind a router with symmetrical NAT STUN cannot be used Otherwise when making Gigaset net calls you will not be able to hear the caller In this case deactivate STUN...

Page 133: ...speechconnection but witha highersamplingrate This allows higher frequencies to be played back The speech tone is therefore clearer and better than for the other codecs High Definition Sound Performance Gigaset S67H S68H and SL37H handsets for example are HDSP compatible G 711 a law G 711 μ law Excellent voice quality comparable with ISDN The necessary bandwidth is 64 kbit s per voice connection G...

Page 134: ... stored in your phone one setting opti mised for low bandwidths and one for high bandwidths Activate one of the options Optimized for low bandwidth Optimized for high bandwidth if you wish to accept a default setting for all VoIP connections The settings are shown in the Settings for Connections area and cannot be changed Activate the Own Codec preference option if you wish to select and set conne...

Page 135: ...ur phone is to suggest for outgoing calls into the Selected codecs list To do this in the Available codecs list select the voice codec that you want to apply you can mark several entries using the Shift key or the Ctrl key Select Add Move the voice codecs that you do not want the phone to use into the Available codecs list Select the voice codecs in the Selected codecs list see above and click on ...

Page 136: ...voice quality also depends on the properties of the entire infrastructure The following components from your VoIP provider may impact performance u Router u DSLAM u DSL transmission line and speed u Connection paths over the Internet u If applicable other applications that also use the DSL connection In VoIP networks voice quality is affected by various things including the quality of service QoS ...

Page 137: ...ection via VoIP then fails an attempt is made automatically to establish the connection via the fixed line network An alternative connection would be used in the following cases u your VoIP connections are busy u the SIP server for the VoIP connection cannot be accessed u the dialled VoIP connection has not yet been configured or has not been config ured correctly e g incorrect password u the base...

Page 138: ...umber and fixed line network number are permanently assigned to each registered handset as send numbers Open the following Web page Settings Telephony Number Assign ment The display shows all registered handsets A list is displayed for each handset show ing the phone numbers that are configured and activated for the phone The con nection names are shown in the Connections column The fixed line net...

Page 139: ...warding and activate deactivate it Page 58 Open the following Web page Settings Telephony Call Forwarding The display shows a list of all your configured VoIP connections and your Gigaset net number Connections Select the name you have assigned to the VoIP number or select Gigaset net When Select when a call to this VoIP number should be forwarded When busy No reply Always Select Off to deactivate...

Page 140: ...ed the Use Area Codes option Page 140 Open the following Web page Settings Telephony Dialling Plans Area Area Codes Make the following settings here From the Country list select the country in which you are using your phone This way the country code and the prefix of the area code are automatically set in International Prefix Area Code and Local Prefix fields In the Local Area Code field enter the...

Page 141: ...of handsets do not apply to numbers governed by a dialling plan Tips u Compare the rates for long distance calls especially for international calls offered by your fixed line network and VoIP providers and determine which con nection should be used specifically for these countries locations e g a dialling plan for the Phone Number 0033 would apply to every call made to France u Use dialling plans ...

Page 142: ...ed as well as your fixed line network connection It also displays the name assigned to each connec tion From the list select the connection via which the number or numbers that start with the specified sequence of digits should be dialled Or Select Block if the number or numbers that start with the specified sequence of digits should be blocked The display will show Not possible if an attempt is m...

Page 143: ...ure the VoIP provider supports calls to emergency numbers If no emergency numbers are set by default you should define dialling plans for emergency numbers yourself and assign them to a connection of which you know that it supports emergency calls Deactivate the Use Area Codes option for these dialling plans Calls to emergency numbers are always supported by fixed line net works Examples u You wan...

Page 144: ...eb page Settings Telephony Network Mailbox A list with all possible connections is displayed on the Web page The names of the connections are displayed in the Connection column Entering numbers Enter the network mailbox number in the Call number column after the desired connection With some VoIP providers your mailbox number will be downloaded together with the general VoIP provider data Page 125 ...

Page 145: ...features To make use of these features your phone needs to send a specific signal data packet to the SIP server You can assign this signal to your phone s recall key If you press the recall key during a VoIP call the signal will be sent to the server Precondition u DTMF reminders via SIP info messages is activated i e the SIP Info option on this web page is activated Page 144 u The S key is not us...

Page 146: ...ect Yes the external parties you are toggling between will be connected when you press the end call key a Your connections with the callers will be ter minated Preferred Refer To Define the protocol the contents of the Refer To information to which prece dence should be given for call transfer Target s contact info This protocol is recommended for closed networks internal company and business netw...

Page 147: ...that it can use any number of free ports from a predefined range of port numbers Open the following Web page Settings Telephony Advanced Settings Area Listen ports for VoIP connections Use random ports Click No if you want the phone to use the ports specified in the SIP port and RTP port fields Select Yes if you do not want the phone to use fixed ports for SIP port and RTP port but rather to use a...

Page 148: ... range in the left hand field must be an even number If you enter an odd number the next lowest even number will be selected automatically e g if you enter 5003 then 5002 is set automatically The default port number for voice transmission is 5004 Use random ports Yes SIP port Enter the port number range from which the SIP port is to be dialled Enter the lowest port number in the port number range ...

Page 149: ... with the Gigaset net Jabber server An account has been assigned to your phone You can chat to other Gigaset net sub scribers via this account To do this you need to log on to the Gigaset net messen ger server via your PC s Web browser using only this account and then create a buddy list Setting up a Gigaset net Jabber account Page 149 You can also register with another instant messaging provider ...

Page 150: ... the Jabber server port field The default port is 5222 If you have selected Messenger Account Gigaset net the port number is preconfigured Enter a resource name max 20 characters in the Resource field The default is phone Enter the priority for your phone in the Priority field Select a number between 128 highest priority and 127 lowest priority for the priority The default is 5 Select Set Setting ...

Page 151: ...ver max 32 characters case sensitive in the Authentication password field Enter the name of the incoming e mail server POP3 server max 74 characters in the POP3 Server field Example pop theserver com From the Check for new e mail list select the time interval at which your phone should check if new messages have arrived in your incoming e mail server Select Never to deactivate the prompt Select on...

Page 152: ...eb configurator This will open a web page where you can compile your info service Define which information should be sent regularly to your handset Activating the display of info services for Gigaset S67H S68H SL37H and C47H handsets You can also display the selected text information on a Gigaset S67H S68H SL37H or C47H handset that is registered to your base station If one of these handsets is re...

Page 153: ...mber that you want to assign to the handset in the No column of the handset If a handset with this internal number already exists you will also have to change the number allocation for this hand set The internal numbers 1 6 can only be assigned once each Changing names If necessary change the name of the handset in the Name column The name may contain up to 10 characters If necessary repeat the pr...

Page 154: ...y on the handset you can delete the current directory from the handset first Tip Back up the current directory on your PC before deleting it You can then load it back onto the handset if the modified directory is affected by for matting errors and some or all of it cannot be loaded onto the handset Preconditions u The handset can send and receive directory entries u The handset is activated and is...

Page 155: ...ts for a name it will either be supplemented or a new entry for the name will be created The process will not overwrite or delete any phone numbers Loading the directory from the handset to the PC Select Save in the Handset Directory area A Windows dialogue box will be shown to save the file Enter the directory on the PC complete path name in which the directory file is to be stored Select Save or...

Page 156: ...ntry in vCard format BEGIN VCARD VERSION 2 1 N Smith Anna TEL HOME 1234567890 TEL WORK 0299123456 TEL MOBILE 0175987654321 EMAIL anna smith com BDAY 2008 01 12T11 00 X SIEMENS VIP 1 END VCARD Activating VoIP status message display You can display VoIP status messages on your handset when there are VoIP connec tion problems These messages give you information on the status of a connection and conta...

Page 157: ...rwrite it Otherwise you will only be able to reactivate the default URL by resetting the base station back to the default settings Page 99 Preconditions u No calls are being made via the fixed line network or VoIP u There is no internal connection between registered handsets or to GHC devices u The base station menu is not open in any of the handsets Open the following Web page Settings Miscellane...

Page 158: ...address and file name if you need to carry out another update with a firmware file on your local PC Activating deactivating the automatic version check When the version check is activated the phone checks on a daily basis whether the Gigaset configuration server has a new version of the phone firmware or the pro vider profile general provider data If a new version is available a notification is se...

Page 159: ...verwrite the setting From the Country list select the country in which your base station is being operated The Time Zone field shows the valid time zone for the Country It shows the deviation between local time not summer time and Greenwich Mean Time GMT If a country is divided into various time zones they will all appear in the list Select the appropriate Time Zone for the base station from the l...

Page 160: ...ion Version of your phone s EEPROM storage chip Page 189 Please note u The default time server europe pool ntp org will remain stored in the base sta tion even if you overwrite it If you delete your time server from the Time Server field and synchronisation is still activated the base station will continue to syn chronise with the default time server However it will no longer appear in the Time Se...

Page 161: ...u Downloads for user manuals and current software updates u E mail contact form for customer service Our service representatives are available on the telephone for more advanced questions or in person consultation Here you can get competent advice on questions regarding installation opera tion and configuration UK 0845 367 0812 local call cost charge Please note that if the Gigaset product is not ...

Page 162: ...s and hold the end call key a 2 The battery is flat Charge the battery or replace it Page 12 Base is flashing in the display 1 The handset is out of range of the base station or the base station s range has decreased because Eco mode is active Move the handset closer to the base station If necessary deactivate Eco mode Page 81 2 The handset has been de registered Register the handset Page 83 3 The...

Page 163: ...sses that is reserved on the router for dynamic address assignment If necessary change the phone s IP address Page 104 You have made a call via VoIP but cannot hear the other caller Your phone is connected to a router with NAT firewall Your STUN server Page 128 or outbound proxy Page 129 settings are incom plete or incorrect Check the settings No outbound proxy is entered or the outbound proxy mod...

Page 164: ...configured Start the Web configurator and check the settings Possible status codes and their mean ings are listed on Page 165 The phone does not dial an entered number The display shows Not possible The number may be blocked dialling plan Open the Dialling Plans Web page of the Web configurator and delete or deactivate the block if necessary You cannot establish a connection to the phone with your...

Page 165: ... If Transmission error XXX is displayed an error has occurred during the transmission of the file An HTTP error code is displayed for XXX Repeat the process If the error occurs again consult the Service department 5 If Please check IP settings is displayed your phone may not be connected to the Internet Check the cable connections between the phone and router and between the router and the Interne...

Page 166: ...rty can no longer be reached under this number The new number is transferred to the phone together with the status code and the phone then no longer accesses the old number but dials the new address immediately 0x302 Temporarily redirected The phone is informed that the called party cannot be reached under the dialled number The call is redirected for a limited period The phone is also notified of...

Page 167: ...ocess the query because the data entered in the media description is not compatible 0x491 The servernotifiesthat the query willbeprocessedassoonasaprevious query has been completed 0x493 The server rejects the query because the phone cannot decrypt the message The sender has used an encryption method that neither the server nor the receiver phone can decrypt 0x500 The proxy or the receiving device...

Page 168: ...ge exceeds the maximum permit ted size 0x600 The called party is busy 0x603 The called party has rejected the call 0x604 The called URI does not exist 0x606 The communication settings are not acceptable 0x701 The called party has hung up 0x703 Connection cancelled because of time out 0x704 Connection cancelled because of a SIP error 0x705 Wrong dialling tone 0x706 No connection established 0x751 B...

Page 169: ... number of your phone With this number a service employee can call you over the Internet without you needing to be registered with a VoIP provider This means that the employee can test online connections and VoIP telephony irrespective of the VoIP pro vider 6 Device number of the base station This contains additional informa tion for the service employer Unlock system Confirm selection with OK If ...

Page 170: ...elephony is possible via the LAN interface if an additonal modem has been connected Country specific requirements have been taken into consideration We Gigaset Communications GmbH declare that this device meets the essential requirements and other relevant regulations laid down in Directive 1999 5 EC A copy of the 1999 5 EC Declaration of Conformity is available at this Internet address www gigase...

Page 171: ...data medium shall be excluded from the Guarantee u The purchase receipt together with the date of purchase shall be required as evidence for invoking the Guarantee Claims under the Guarantee must be sub mitted within two months of the Guarantee default becoming evident u Ownership of devices or components replaced by and returned to Gigaset Com munications shall vest in Gigaset Communications u Th...

Page 172: ...ified since September 2007 by TüV SÜD Management Service GmbH ISO 9001 Quality certified since 17 02 1994 by TüV Süd Man agement Service GmbH Ecological energy consumption The use of ECO DECT Page 81 saves energy and makes an active contribution towards protecting the environment Disposal Batteries should not be disposed of in general household waste Observe the local waste disposal regulations de...

Page 173: ...ththebatterycompartmentopen and the keypad facing down in a dry warm place for at least 72 hours not in a mi crowave oven etc 4 Do not switch on the handset again until it is completely dry When it has fully dried out you will normally be able to use it again Specifications Recommended batteries Technology Nickel metal hydride NiMH Size AAA Micro HR03 Voltage 1 2 V Capacity 550 1000 mAh We recomme...

Page 174: ... list of recommended batteries in the FAQ section of the Gigaset Customer Care pages is regularly updated www gigaset com customercare Base station power consumption The power consumption for the base station is approx 1 3 watt Power consumption of the charging cradle Capacity mAh approx 550 650 800 1000 Standby time hours 180 210 265 330 Talktime hours 23 25 33 41 Operating time for 1 5 hrs of ca...

Page 175: ...z Duplex method Time multiplex 10 ms frame length Channel grid 1728 kHz Bit rate 1152 kbit s Modulation GFSK Language code 32 kbit s Transmission power 10 mW average power per channel Range up to 300 m outdoors up to 50 m indoors Base station power supply 230 V 50 Hz Environmental conditions in operation 5 C to 45 C 20 to 75 relative humidity Codecs G 711 G 726 G 729AB with VAD CNG G 722 Quality o...

Page 176: ...old a key the characters of that key appear in the display and are highlighted one after the other When you release the key the highlighted char acter is inserted into the input field Setting upper lower case or digits Press the hash key briefly to switch from Abc mode to 123 and from 123 to abc and from abc to Abc upper case 1st letter upper case all others lower case Press the hash key before en...

Page 177: ...tomercare If it is not already supplied with the product you can request the source text including copyright notices from Gigaset Communications GmbH There is a charge to cover the cost of copying and postage Please submit this request by e mail or fax to the following address or fax number within 3 years of purchasing this product Please state the exact device type plus the version number of the ...

Page 178: ...ey too receive or can get the source code If you link other code with the library you must provide complete object files to the recipients so that they can relink them with the library after making changes to the library and recompiling it And you must show them these terms so they know their rights We protect your rights with a two step method 1 we copyright the library and 2 we offer you this li...

Page 179: ...s to be conve niently linked with application programs which use some of those functions and data to form executables The Library below refers to any such software library or work which has been distributed under these terms A work based on the Library means either the Library or any derivative work under copyright law that is to say a work containing the Library or a portion of it either verbatim...

Page 180: ...y the terms of the ordinary GNU General Public License instead of this License to a given copy of the Library To do this you must alter all the notices that refer to this License so that they refer to the ordinary GNU General Public License version 2 instead of to this License If a newer version than version 2 of the ordinary GNU General Public License has appeared then you can specify that versio...

Page 181: ... changes the con tents of definitions files in the Library will not necessarily be able to recompile the application to use the modified definitions b Use a suitable shared library mechanism for linking with the Library A suitable mechanism is one that 1 uses at run time a copy of the library already present on the user s computer system rather than copying library functions into the executable an...

Page 182: ...f a patent license would not permit royalty free redistribution of the Library by all those who receive copies directly or indirectly through you then the only way you could satisfy both it and this License would be to refrain entirely from distribution of the Library If any portion of this section is held invalid or unenforceable under any particular circum stance the balance of the section is in...

Page 183: ...PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES END OF TERMS AND CONDITIONS How to Apply These Terms to Your New Libraries If you develop a new library and you want it to be of the greatest possible use to the public we recommend making it free software that everyone can redistribute and change You can do so by permitting redistribution under these terms or alternatively under the terms ...

Page 184: ... Illuminated keypad u Handsfree function u Polyphonic ringer melodies u Directory for around 150 entries u SMS precondition CLIP must be enabled www gigaset com gigaseta58h Gigaset C38H handset u Illuminated graphic colour display 65k colours u Illuminated keypad u Handsfree function u Polyphonic ringer melodies u Directory for around 150 entries u SMS precondition CLIP must be enabled u Headset s...

Page 185: ...0 entries u SMS precondition CLIP must be enabled u Headset socket u Room monitor www gigaset com gigasetc47h Gigaset S67H or S68H handset u HDSP ready u Illuminated graphic colour display 65k colours u Illuminated keypad u Handsfree function u Polyphonic ringer melodies u Directory for around 250 entries u Picture CLIP u SMS precondition CLIP must be enabled u Headset socket u Bluetooth Gigaset S...

Page 186: ...ky talky function www gigaset com gigasetsl37h Gigaset S45 handset u Illuminated colour display 4096 colours u Illuminated keypad u Handsfree function u Polyphonic ringer melodies u Directory for around 150 entries u SMS precondition CLIP must be enabled u Headset socket u Room monitor www gigaset com gigasets45 Gigaset repeater The Gigaset repeater can be used to increase the reception range of y...

Page 187: ...und proxy STUN Authentication Restriction of access to a network service by use of an ID and password to log in Automatic ringback Ringback when the call is not answered B Block dialling Enter the complete phone number and correct it if necessary Then pick up the handset or press the handsfree key to dial the phone number Broadband Internet access DSL Buddy Subscriber with whom you exchange brief ...

Page 188: ...odec is a compromise between voice quality transmission speed andthenecessarybandwidth Ahighlevel ofcompression forexample meansthat the bandwidth required for each voice connection is low However it also means that the time needed to compress decompress the data is greater which increases execution time for data in the network and thus impairs voice quality The time required increases the delay b...

Page 189: ...t to protect e g a LAN and a non secure network e g the Internet A DMZ permits unrestricted access from the Internet to only one or a few network components while the other network components remain secure behind the firewall DNS Domain Name System Hierarchical system that permits the assignment of IP addresses to Domain names that are easier to memorise This assignment has to be managed by a loca...

Page 190: ... A now transfers participant B to C and hangs up EEPROM Electrically Erasable Programmable Read Only Memory Memory building block in your phone with fixed data e g default and customised settings and data saved automatically e g entries to the list of callers Ethernet network Wired LAN F Firewall You can use a firewall to protect your network against unauthorised external access This involves comb...

Page 191: ...g rate provides clearer and better voice quality than other codecs and enables a speech tone in High Definition Sound Performance HDSP G 726 Standard for a Codec G 726 delivers a good voice quality It is inferior to the quality with codec G 711 but better than with G 729 G 729A B Standard for a Codec The voice quality is more likely to be lower with G 729A B As a result of the high level of compre...

Page 192: ... technology transmission protocols data transfer rate and wiring Infrastructure network Network with central structure all Network subscribers communicate via a central Router Instant messaging Service that uses a client program to allow chatting in real time i e to send brief messages to other subscribers on the Internet Internet Global WAN A series of protocols have been defined for exchanging d...

Page 193: ...he components in any one network must be identical IP addresses can be assigned automatically with DHCP dynamic IP addresses or manually static IP addresses DHCP IP pool range Range of IP addresses that the DHCP server can use to assign dynamic IP addresses L LAN Local Area Network Network with a restricted physical range A LAN can be wireless WLAN and or wired Local IP address The local or privat...

Page 194: ...hed by VoIP servers on account of the private IP address In order to get around NAT it is possible to use alternatively ALG in the router STUN in the VoIP telephone or for the VoIP pro vider to use an Outbound proxy If an outbound proxy is made available you must allow for this in the VoIP settings for your phone Network Group of devices Devices can be connected in either wired or wireless mode Ne...

Page 195: ...ut you needing a public IP address Port number IndicatesaspecificapplicationofaNetworksubscribers Dependingonthesetting in the LAN the port number is permanently assigned or else it is newly assigned with each access The combination of IP address Port number uniquely identifies the recipient or sender of a data packet within a network Pre dialling Block dialling Private IP address Public IP addres...

Page 196: ...orks via the quickest route Can connect Ethernet networks and WLAN Can be a Gateway to the Internet Routing Routing is the transfer of data packets to another subscriber in your network On their way to the recipient the data packets are sentfrom one routerto the nextuntil they reach their destination If data packets were not forwarded in this way a network like the Internet would not be possible R...

Page 197: ...ateway server Static IP address A static IP address is assigned to a network component manually during network configuration Unlike a Dynamic IP address a static IP address does not change STUN Simple Transversal of UDP over NAT NAT control mechanism STUN is a data protocol for VoIP telephones STUN replaces the private IP address in the data packets of the VoIP telephone with the public address of...

Page 198: ...UDP TCP TLS U UDP User Datagram Protocol Transportprotocol Unlike TCP UDPis a non session based protocol UDP does not establish a fixed connection The data packets datagrams are sent as a broad cast The recipient is solely responsible for making sure the data is received The sender is not notified about whether it is received or not URI Uniform Resource Identifier Character sequence for identifyin...

Page 199: ...ver the Internet or other IP networks VoIP provider A VoIP SIP or Gateway provider is an Internet service provider that provides a Gate way for Internet telephony As the phone works with the SIP standard your pro vider must support the SIP standard The provider routes calls from VoIP to the telephone network analogue ISDN and mobile and vice versa W WAN Wide Area Network Wide area network that is ...

Page 200: ...uthentication 186 Authorisation 169 Auto answer 43 activating deactivating 94 Auto configuration code 21 Automatic configuration VoIP connection 124 Automatic version check 157 Available codecs 134 B Base station activating deactivating eco mode 81 changing system PIN 98 checking service information 168 connecting 18 connecting with fixed line network 19 connecting with mains power supply 19 conne...

Page 201: ...umber 86 152 system PIN 98 to summer time 158 Character set 74 Charge status display battery 1 14 Charge status of the batteries 2 Charging cradle connecting 13 wall mounting 209 Chatting 187 Checking EEPROM version 159 Checking service information 168 CLI 43 Client 187 CLIP 43 CLIR 55 Codecs 187 Codecs available 134 COLP 45 187 COLR 45 187 Conference 89 Conference call fixed line network 57 VoIP ...

Page 202: ...y numbers 142 Differentiated Service Code Point 188 Digital clock 92 Digital Subscriber Line 188 Digital Subscriber Line Access Multiplexer 188 Directory 66 copying number 69 copying number from text 69 deleting Web configurator 154 editing via PC 153 Gigaset net 50 loading from PC 154 managing entries 68 opening 31 order of entries 67 saving entry 67 saving sender s SMS number 74 saving the first...

Page 203: ...te 101 157 checking version 159 168 starting update handset 101 starting update Web conf 156 updates 11 Fixed line network accepting rejecting call waiting 57 activating deactivating call waiting 56 call forwarding call diversion 55 cancelling ringback 57 conference call 57 connection name 130 external consultation call 56 settings for calls 56 toggling 57 Fixed line network connection creating se...

Page 204: ...ee HDSP HTTP Proxy 120 191 Hub 191 I Icon display 31 for new messages 62 Idle status display 1 32 returning to 32 IEEE 191 Incoming e mail server e mail 150 Incorrect input correction 32 Info services 151 configuring 151 Infrastructure network 191 Installing base station 17 Instant messaging 148 191 Institute of Electrical and Electronics Engineers 191 Interface language handset 91 Web configurato...

Page 205: ...d calls 62 64 network mailbox 62 80 redial 61 SMS list 62 Local Area Network 192 Local communication ports 146 Local IP address 192 Local network 118 Local SIP port 196 Lock keypad lock 33 Login password messenger 149 M MAC address 192 checking handset 106 checking Web configurator 159 Main menu 35 Mains adapter 7 Making calls accepting a call 43 cost effective calls 47 external VoIP fixed line ne...

Page 206: ...play withholding 54 O On off key 1 Online directory Gigaset net 50 opening 31 Operation preparing to use the phone 10 Order in directory 67 Outbound proxy 129 193 mode 129 port 129 Own area code entering 139 P PABX access code external line prefixes 108 operating base station on PABX 107 pauses 108 setting dialling mode 107 setting recall 107 SMS 76 Pack contents 10 Paging 2 85 194 Pauses PABX 108...

Page 207: ...ly 96 muting 43 76 setting melody 96 setting volume 95 Ringer icon 2 ROM 195 Router 195 connecting base station 20 Routing 195 RTP 195 RTP port 147 195 S Safety precautions 7 Scope of delivery 10 Screen protection see Screensaver Screensaver 92 Searching for subscriber on Gigaset net 50 handset 85 in directory 67 Sending directory entry to handset 69 Server 196 for firmware update 156 port 127 Set...

Page 208: ...mmetric NAT 196 Synchronisation with time server 158 System settings 98 T Talk key 1 TCP 197 Telephone connection configuring Web config 121 Telephone jack pin connections 174 Telephone jack pin connections 174 Text information in idle display mode 151 Text message see SMS Time set manually 14 transferring from time server 158 Time server 158 TLS 197 Toggling 197 disconnecting call 57 60 fixed lin...

Page 209: ...lay Web config 155 status codes table 165 VoIP telephony settings Web config 123 VoIP user data entering 25 entering handset 104 entering Web configurator 126 Volume earpiece 95 earpiece volume 95 handset handsfree volume 95 loudspeaker 95 ringer 95 W Wall mounting base station 209 charging cradle 209 WAN 198 Warning tone see Advisory tones Weather forecasts in idle display mode 151 Web configurat...

Page 210: ... 8 03 09 2008 Web interface see Web configurator Web page Web configurator opening 116 structure 113 Web server see Web configurator Wide Area Network 198 Withhold phone number display 54 Withholding Calling Line Identification 55 Working area Web configurator 115 Writing editing text 175 SMS 71 ...

Page 211: ...harging cradle on the wall Gigaset A580 IP GBR A31008 xxxx xxxx x xxxx montage_charger_base fm 24 03 2010 Version 8 03 09 2008 Mounting the charging cradle on the wall Mounting the base station on the wall approx 2 5 mm ...

Page 212: ...d by Gigaset Communications GmbH under trademark license of Siemens AG As of 1 Oct 2011 Gigaset products bearing the trademark Siemens will exclusively use the trademark Gigaset All rights reserved Subject to availability www gigaset com Gigaset Communications GmbH 2010 ...

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