Siemens easyTek, User Manual

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Further information 38
Problem and possible solutions
Hearing instruments cannot be paired.
■
Unpair all devices and pair them again. Refer to
section "Unpairing devices".
Audio streaming is interrupted.
■
Ensure that the neckloop is not twisted.
■ Ensure that the Bluetooth device is within
operating distance.
■
In rare cases, metal-based necklaces can interrupt
audio streaming. Remove the necklace.
An external audio source is connected, but not played.
■ For plugged connections: Ensure that the device
is fully connected.
■
For wireless connections: The device has not
been paired. Refer to section "Pairing Bluetooth
devices".
■
More than one audio device is connected and
another connected audio device has a higher
priority. Unplug unused audio device or press
to stop wireless audio streaming from unused
audio devices.
Consult your Hearing Care Professional if you encounter
further problems.