Customer Service
en
29
24 Customer Service
If you have any queries on use, are unable to rectify
faults on the appliance yourself or if your appliance
needs to be repaired, contact Customer Service.
Function-relevant genuine spare parts according to the
corresponding Ecodesign Order can be obtained from
Customer Service for a period of at least 10 years from
the date on which your appliance was placed on the
market within the European Economic Area.
Note:
Under the terms of the manufacturer's warranty
the use of Customer Service is free of charge.
Detailed information on the warranty period and terms
of warranty in your country is available from our after-
sales service, your retailer or on our website.
If you contact Customer Service, you will require the
product number (E-Nr.) and the production number
(FD) of your appliance.
The contact details for Customer Service can be found
in the enclosed Customer Service directory or on our
website.
This product contains light sources from energy effi-
ciency class G. These light sources are available as a
spare part and should only be replaced by trained spe-
cialist staff.
24.1 Product number (E-Nr.) and production
number (FD)
You can find the product number (E-Nr.) and the pro-
duction number (FD) on the appliance's rating plate.
You will see the rating plate with these numbers if you
open the appliance door.
Make a note of your appliance's details and the Cus-
tomer Service telephone number to find them again
quickly.
25 How it works
Here, you can find the ideal settings for various types
of food as well as the best accessories and cookware.
We have perfectly tailored these recommendations to
your appliance.
25.1 General cooking tips
Please take note of the following information when
cooking all types of food.
¡
The temperature and cooking time depend on the
amount of food and the recipe. Settings ranges are
specified for this reason. Try using the lower values
to start with.
¡
The setting values apply to food placed in the cook-
ing compartment while the cooking compartment is
still cold. Do not place accessories into the cooking
compartment until it has finished preheating.
¡
Remove any accessories that are not being used
from the cooking compartment.
25.2 Baking tips
¡
Dark-coloured metal baking tins are most suitable
for baking cakes, bread and other baked goods.
¡
Use wide, shallow cookware for bakes and gratins.
Food takes longer to cook in deep, narrow cook-
ware and it browns more on top.
¡
Silicone moulds are not suitable.
¡
If you are cooking bakes directly in the universal
pan, place the universal pan into the cooking com-
partment at level 1.
¡
The setting values for bread dough apply to both
dough placed on a baking tray and dough placed in
a loaf tin.
ATTENTION!
When the cooking compartment is hot, any water in-
side it will create steam. The change in temperature
may cause damage.
▶
Never pour water into the cooking compartment
when it is still hot.
▶
Never place cookware containing water on the
cooking compartment floor.
Shelf positions
If you bake on one level, use shelf position 1.
Baking on 2 levels
Shelf position
Universal pan
Baking tray
3
1
Baking tins on two wire racks
3
1
Use the 4D hot air heating function.
Notes
¡
Items that are placed in the appliance on baking
trays or in baking tins/dishes at the same time will
not necessarily be ready at the same time.
¡
If you opt for cooking in combination with the mi-
crowave mode, you can only cook on one level.
25.3 Roasting, braising and grilling tips
¡
The recommended settings are for fridge-temperat-
ure food and unstuffed, oven-ready poultry.
¡
Place the poultry onto the cookware breast-side or
skin-side down.
