Troubleshooting
en
21
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For both rails, ensure that the curved rods are at the
front.
1.
First, push the rail into the middle of the rear
socket until the rail rests against the cooking
compartment wall, and then push this back .
2.
Push the rail into the front socket until the rail
also rests against the cooking compartment wall,
and then press this downwards .
19 Troubleshooting
You can rectify minor faults on your appliance yourself.
Read the troubleshooting information before contacting
after-sales service. This will avoid unnecessary costs.
WARNING ‒ Risk of injury!
Improper repairs are dangerous.
▶
Repairs to the appliance should only be carried out
by trained specialist staff.
▶
If the appliance is defective, call Customer Service.
WARNING ‒ Risk of electric shock!
Incorrect repairs are dangerous.
▶
Repairs to the appliance should only be carried out
by trained specialist staff.
▶
Only use genuine spare parts when repairing the
appliance.
▶
If the power cord of this appliance is damaged, it
must be replaced by trained specialist staff.
19.1 Malfunctions
Fault
Cause and troubleshooting
The appliance is not working.
The circuit breaker is faulty.
▶
Check the circuit breaker in the fuse box.
There has been a power cut.
▶
Check whether the lighting in your kitchen or other appliances are working.
"Sprache Deutsch" appears in
the display.
There has been a power cut.
▶
Implement the settings for the initial configuration.
"Carrying out the initial configuration", Page 10
The operation does not start or is
interrupted.
Malfunction
▶
Call the after-sales service.
Different causes are possible.
▶
Check any notifications that appear in the display.
"Displaying information", Page 11
Appliance does not heat up and
"Demo mode is switched on" ap-
pears in the display.
Device is in demo mode.
1.
Briefly disconnect the appliance from the power supply by switching the cir-
cuit breaker in the fuse box off and back on again.
2.
Switch off demo mode within three minutes in the
There has been a power cut.
▶
Open and close the appliance door once after a power failure.
a
The appliance is checked and is ready to use.
The appliance does not start and
"Cooking compartment too hot"
appears in the display.
The cooking compartment is too hot for the selected dish or type of heating.
▶
Allow the cooking compartment to cool down and start again.
