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PERFORMANCE CHECKLIST
37
MAINTENANCE AND CARE
36
• Do not expose your hearing instrument to extreme
temperature or high humidity.
• Do not leave it in direct sunlight.
• Do not wear it in the shower or when you apply makeup,
perfume, aftershave, hairspray or suntan lotion.
• Do not wear your hearing instruments when you are
exposed to short-waves, a strong magnetic field, a
high frequency field or X-rays.
• Do not place your hearing instruments in a
microwave
oven.
* Aquaris
™
Instruments Recommendations
Aquaris instruments achieved International Protection Rating
(IP57) per the International Electrotechnical Commission
(IEC) 60529 Standard. Your instrument can be completely
submerged in water up to 3 feet for 30 minutes with no
damage to instrument, and dust will not interfere with the
operation of the device.
Special recommendations for water activities:
• When you are swimming, use an earhook with a
custom-made, unvented, soft ear mold.
• Remove hearing instruments before diving and playing
water sports that cause your hearing instruments to be
constantly immersed in water.
Performance Checklist
If the solutions in this checklist do not address a particular
issue you are having with your hearing instruments,
consult your Audiologist or Hearing Care Provider.
Problem
Cause
Possible Solution
Sound is
weak
Instrument
emits
whistling
sound
Sound is
distorted
Instrument
does not
work
Insert new battery
Clean instrument, earpiece,
or change LifeTip
Wipe hearing instrument
with cloth
Try reinserting earpiece or
LifeTip until it fits securely
Lower the volume
Clean earpiece or replace LifeTip
OR contact your Audiologist or
Hearing Care Provider
Lower the volume
Turn instrument on
Replace battery
Gently close the battery
compartment completely
Replace battery
Make sure battery is
inserted correctly
Wait 15 seconds and
check again
Clean instrument, earpiece
or change LifeTip
Weak or dead battery
Volume too low
Earpiece or LifeTip clogged
with wax or debris
Microphone clogged
Improper seating in ear
Volume too high
Clogged with wax or
excessive wax in ears
Volume too high
Instrument not turned on
Weak battery
Battery compartment
not completely closed
Dead battery
Battery polarity reversed
Power-on delay is active