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17

Customer Care

right page (17)

 of AL21 PELICAN FCC us-en  (27.02.2006, 13:48)

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14

Customer Care

Qualified employees are waiting to offer you expert 

information about our products and installation.
In some countries repair and replace services are 

impossible where the products are not sold through 

our authorised dealers.
If repair work is necessary, please contact one of 

our service centres:

Abu Dhabi .........................................0 26 42 38 00

Argentina .....................................0 81 02 22 66 24

Australia..........................................13 00 66 53 66

Austria.............................................05 17 07 50 04

Bahrain .................................................... 40 42 34

Bangladesh.......................................0 17 52 74 47

Belgium.............................................0 78 15 22 21

Bolivia ...............................................0 21 21 41 14

Bosnia Herzegovina..........................0 33 27 66 49

Brunei ..................................................02 43 08 01

Bulgaria................................................02 73 94 88

Cambodia ............................................12 80 05 00

Canada ........................................1 88 87 77 02 11

Chile..................................................8 00 53 06 62

China ..............................................40 08 88 56 56

Colombia....................................01 80 07 00 66 24

Croatia ..............................................0 16 10 53 81

Czech Republic.................................2 33 03 27 27

Denmark ..............................................35 25 65 29

Dubai ................................................0 43 96 64 33

Ecuador ..........................................18 00 10 10 00

Egypt.................................................0 23 33 41 11

Estonia................................................ 56 64 54 00

Finland ............................................09 22 94 37 00

France.............................................01 56 38 42 00

Germany ......................................0 18 05 33 32 26

Greece ............................................80 11 11 11 16

Hong Kong.......................................... 28 61 11 18

Hungary ..........................................06 14 71 24 44

Iceland .................................................. 5 20 30 00

India .............................22 24 98 70 00 Extn: 70 40

Indonesia .....................................0 21 46 82 60 81

Ireland.............................................18 50 77 72 77

Italy .................................................02 45 27 90 36

Ivory Coast.......................................... 05 02 02 59

Jordan...............................................0 64 39 86 42

Kenya.................................................... 2 72 37 17

Kuwait ................................................... 2 45 41 78

Latvia .................................................... 7 50 11 18

Lebanon.............................................. 01 44 30 43

Libya ...............................................02 13 50 28 82

Lithuania ...........................................8 70 07 07 00

Luxembourg....................................40 66 61 56 40

Macedonia ........................................0 23 13 18 48

Malaysia....................................+ 6 03 77 12 43 04

Malta .......................................+ 35 32 14 94 06 32

Mauritius ............................................... 2 11 62 13

Mexico .......................................01 80 07 11 00 03

Morocco .............................................. 22 66 92 09

Netherlands .................................0 90 03 33 31 00

New Zealand...................................08 00 27 43 63

Nigeria ..............................................0 14 50 05 00

Norway................................................ 22 57 77 46

Oman ....................................................... 79 10 12

Pakistan ..........................................02 15 66 22 00

Paraguay ..........................................8 00 10 20 04

Peru ..................................................0 80 05 24 00

Philippines ........................................0 27 57 11 18

Poland.............................................08 01 30 00 30

Portugal ............................................8 08 20 15 21

Qatar................................................... 04 32 20 10

Romania .........................................02 12 09 99 66

Russia..........................................8 80 02 00 10 10

We offer fast, individual advice! You have sever-

al options:
Our online support on the Internet:

www.BenQMobile.com/customercare

 

We can be reached any time, any place. You are 

given 24 hour support on all aspects of our prod-

ucts. Here you will find an interactive fault-finding 

system, a compilation of the most frequently 

asked questions and answers, plus user guides 

and current software updates to download.
When calling customer service, please have 

ready your receipt and the phone identity 

number (IMEI, to display press 

*

#06#), the 

software version (to display, press

 

*

#06#, then 

§Info§

) and if available, your Service customer 

number.

Summary of Contents for AL21

Page 1: ...phone 9 Getting started 10 Open close slider 11 Security 11 Codes 11 Calling 11 Text entry 12 Addressbook 13 New entry 13 Change entry 13 Voice dialling 13 SMS 13 MMS 14 Ring tones 14 Surf fun 15 Internet 15 Games more 15 Organizer 16 Alarm clock 16 Calendar 16 Appointments 16 Notes 16 Time zones 16 Calendar setup 16 Customer Care 17 Care and maintenance 18 Product data 19 SAR 20 U S FDA 21 FCC In...

Page 2: ...nts of the user guide are pro vided AS IS Except as required by applicable law no warranties of any kind either express or implied including but not limited to the implied warranties of mer chantability and fitness for a particular pur pose are made in relation to the accuracy reliability or contents of this document Siemens reserves the right to revise the user guide or withdraw it at any time wi...

Page 3: ...fault settings as set by the factory However playing games particu larly with the backlight continuously switched on and listening to music will shorten the time available for standby and to make and receive telephone calls Operation times also vary depending on network conditions SIM settings charg ing and battery condition how you use your phone and other factors Memory The mobile phone contains...

Page 4: ...hands free function Otherwise you risk serious permanent dam age to your hearing Only use original batteries 100 mercury free and charging devices Otherwise you risk serious damage to health and property The bat tery could explode for in stance Small parts such as the SIM card sealing stop lens ring and lens cap can be disman tled and swallowed by small children The phone must therefore be stored ...

Page 5: ...hanges to this de vice are strictly prohibited and will invalidate the guarantee Important Please dispose of unwanted batteries and phones as per mitted by the laws in your country The phone may cause inter ference in the vicinity of TV sets radios and PCs Use only original accessories This will avoid potential risks to health or property and ensure compliance with all relevant regulations Imprope...

Page 6: ...cts including either installed or portable wireless equipment in the area over the air bag or in the air bag deploy ment area If in vehicle wireless equipment is improperly installed and the air bag in flates serious injury could result Electronic devices Most modern electronic equipment is shielded from radio frequency RF sig nals However certain electronic equip ment may not be shielded against ...

Page 7: ...in areas posted Turn off two way radio Obey all signs and in structions Potentially explosive atmospheres Turn your phone OFF when in any area with a potentially explosive atmosphere and obey all signs and instructions Sparks in such areas could cause an ex plosion or fire resulting in bodily injury or even death Areas with a potentially explosive atmo sphere are often but not always clearly marke...

Page 8: ...licable laws and regulations Improper use invali dates the warranty Battery safety precautions To reduce the risk of fire injury or electric shock and to properly dispose of batter ies please read and understand the fol lowing instructions CONTAINS LITHIUM ION OR NICKEL METAL HYDRIDE BATTERY BATTERY MUST BE RECYCLED OR DIS POSED OF PROPERLY DO NOT DISPOSE IN MUNICIPAL WASTE 1 Only use the batterie...

Page 9: ... menus press briefly to go back a level Press and hold to return to standby mode Keylock in standby mode keypad closed press briefly to lock keypad Press briefly and confirm with OK to unlock the keypad 5 Navi key In lists and menus GScroll up and down DFunction call CBack a menu level During a call DOpen call menu GAdjust volume In standby mode EVoice comm press and hold p 13 FOpen Addressbook Ph...

Page 10: ...attery cover Charge battery The battery is not fully charged when de livered Plug charger cable into the bot tom of the phone plug power supply unit into a mains power socket and charge for at least two hours The power supply unit heats up when used for long periods This is normal and not dangerous When charging is in progress h is displayed Charging time An empty battery is fully charged after ab...

Page 11: ...IN Chg phonecode You define the phone code 4 8 digits when you call up a protected function for the first time It is then valid for all phone code protected functions Clear SIM card barring If the PIN is entered incorrectly three times the SIM card is barred Enter the PUK MASTER PIN provided by your serv ice provider with the SIM card according to instructions If the PUK MASTER PIN has been lost p...

Page 12: ...e this code down see also p 11 Confirm code input with OK To dial press and hold the right softkey To switch direct call off press and hold Enter phone code and confirm with OK Press Change and Confirm Off with OK Text entry Text entry without T9 Press number key repeatedly until the re quired letter appears After a brief interval the cursor will advance Example 2 Press once briefly to type the le...

Page 13: ...ct entry first letter and or scroll Options Voice dialing Select phone numbers if there are more than one Record Start A short signal sounds Now speak the name After a second beep and message in the display repeat the name A beep now confirms the recording which is saved automatically Apply voice dialling Press and hold E in standby mode Now speak the name The number is dialled SMS You can transmi...

Page 14: ... when com pleting the input fields Select New ring tone Press Record The current recording duration and available time remaining are displayed To end recording press Stop Press Play to replay recording Press Save Rename recording Options G Scroll to Rename J Confirm with OK Attach extra pages Options New slide Attach business card Options Extras G Scroll to Business card Attach appointment Options...

Page 15: ...obile excludes all warranty and liability claims in respect of or in connection with any ap plications subsequently installed by the customer and any software not included in the original de livery package This also applies to functions ena bled subsequently at the customer s instigation The purchaser bears sole risk for the loss of damage to and any defects arising in this device or the applicati...

Page 16: ...ntments All appointment entries are displayed in chronological order Enter new appointment PressD Select the Type of your appointment Add Description Date and Time Alarm Activate alarm with ON J enter start time of the alarm before the appointment Change select Minute Hours Days Recurrence Select a timeframe for repeating the appointment No Daily Weekly Monthly Annual Enter a parameter for repeati...

Page 17: ...1 24 44 Iceland 5 20 30 00 India 22 24 98 70 00 Extn 70 40 Indonesia 0 21 46 82 60 81 Ireland 18 50 77 72 77 Italy 02 45 27 90 36 Ivory Coast 05 02 02 59 Jordan 0 64 39 86 42 Kenya 2 72 37 17 Kuwait 2 45 41 78 Latvia 7 50 11 18 Lebanon 01 44 30 43 Libya 02 13 50 28 82 Lithuania 8 70 07 07 00 Luxembourg 40 66 61 56 40 Macedonia 0 23 13 18 48 Malaysia 6 03 77 12 43 04 Malta 35 32 14 94 06 32 Mauriti...

Page 18: ...y become deformed and discoloured Do not store your phone in hot environments e g vehicle instrument panel in the summer High temperatures can shorten the life of elec tronic devices damage batteries and warp or melt certain plastics Do not store your phone in cold environments When the phone warms up again to its normal ambient temperature moisture can form inside the phone which may damage elect...

Page 19: ...pon usage Extreme temperatures considerably reduce the phone s standby time You should therefore avoid the leav ing the phone in the sun or on a radiator Talk time Up to 300 minutes Standby time Up to 220 hours GSM class 4 2 watt Frequency range 880 960 MHz GSM class 1 1 watt Frequency range 1 710 1 880 MHz GSM class 1 1 watt Frequency range 1 850 1 990 MHz Weight phone 77 7 g 2 74 oz Size 86 8 x ...

Page 20: ...r one gram of tissue The highest SAR value for this device when tested at the ear was 0 26 W kg In positions other than the head such as on the body a separation distance of 1 5 cm is required The highest SAR value in this case was 1 22 W kg Information about this device model can be found at http www fcc gov oet fccid by searching the equipment authorization system using FCC ID PWX AL21 As SAR is...

Page 21: ...uestion Questions have been raised about hand held mobile phones the kind that have a built in antenna that is positioned close to the user s head during normal tele phone conversation These types of mo bile phones are of concern because of the short distance between the phone s an tenna the primary source of the RF and the person s head The exposure to RF from mobile phones in which the an tenna ...

Page 22: ... a large battery of laboratory tests to assess the effects of exposure to mobile phone RF on genetic material These included tests for several kinds of abnormalities including muta tions chromosomal aberrations DNA strand breaks and structural changes in the genetic material of blood cells called lymphocytes None of the tests showed any effect of the RF except for the micro nucleus assay which det...

Page 23: ... the rest of the population One way to an swer that question is to compare the us age of mobile phones among people with brain cancer with the use of mobile phones among appropriately matched people without brain cancer This is called a case control study The current case control study of brain cancers by the Na tional Cancer Institute as well as the fol low up research to be sponsored by in dustr...

Page 24: ... vehicle a hand held phone with a built in an tenna connected to a different antenna mounted on the outside of the car or built into a separate package or a headset with a remote antenna to a mobile phone carried at the waist Where can I find additional information For additional information see the fol lowing websites Federal Communications Commission FCC RF Safety Program select Infor mation on ...

Page 25: ...otice Your phone may cause TV or radio inter ference for example when using a tele phone in close proximity to receiving equipment The FCC or Industry Canada can require you to stop using your tele phone if such interference cannot be eliminated If you require assistance please contact your local service facility This device complies with part 15 of the FCC rules Operation is subject to the con di...

Page 26: ... or its components All applicable rights of the In tellectual Property shall remain with BenQ Mobile its affiliates partners or suppliers BenQ Mobile will have no liability with re spect to any claim of patent infringement which is based upon the combination of the Product or parts furnished hereunder with software apparatus or devices not furnished by BenQ Mobile nor will BenQ Mobile have any lia...

Page 27: ... driv ing conditions or situations Let the person you are speaking to know you are driving if necessary suspend the call in heavy traffic or hazardous weather conditions Rain sleet snow and ice can be hazardous but so is heavy traffic As a driver your first responsibility is to pay at tention to the road Do not take notes or look up phone numbers while driving If you are reading an address book or...

Page 28: ...e assistance or a special wireless non emergency assistance number when nec essary Certain situations you encounter while driving may require attention but are not urgent enough to merit a call to 9 1 1 But you can still use your wireless phone to lend a hand If you see a broken down vehicle posing no serious hazard a bro ken traffic signal a minor traffic accident where no one appears injured or ...

Page 29: ...tively Updates and vii any other possible documentation re lated thereto 2 End user rights and use Licensor grants to You a non exclusive non transferable end user right to install the Software or use the Software installed on the phone The Software is licensed with the phone as a single integrated product and may be used with the phone only as set forth in these licensing terms 3 Limitations on e...

Page 30: ... to such previous version in order to use the Update and You may use the pre vious version for ninety 90 days after You receive the Update in order to assist You in the transition to the Update After such time You no longer have a right to use the previous version except for the sole purpose of enabling You to install the Update 6 Commencement termination This Agreement is effective from the first...

Page 31: ...Agreement shall prejudice the statutory rights of any party dealing as a consumer Nothing contained in this Agreement limits Licen sor s liability to You in the event of death or personal injury resulting from Licen sor s negligence if law prohibits such a limitation Licensor is acting on behalf of its software suppliers and their respective employees and affiliates for the purpose of disclaiming ...

Page 32: ...nge 12 Calling 11 Calling images Addressbook 13 Camera 17 Charging the battery 10 Codes 11 Currency converter 17 D Dialling code 11 Dialling with number keys 11 Direct call 12 Driving safety 27 E End user license agreement 29 Extras 16 G Games More 15 H Handsfree talking 12 Highlighting mode 11 Hold call 12 Hotline 17 L Legal notices 2 Loss of phone SIM card 19 M Maintenance of phone 18 Menu Speed...

Page 33: ...0711 S Safety precautions 4 Security 11 Settings Accessories 16 Audio 14 Short message SMS 13 Signal strength 11 SIM card Clear barring 11 Insert 10 SMS Read 13 T9 input 12 SOS 7 Special characters 12 Speech time battery 19 Standby time 19 Surf fun 15 Swap 12 T T9 Text entry 12 Technical data 19 Text entry with T9 12 Text entry without T9 12 Text module 13 U Upper and lowercase letters 12 V Voice ...

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