O P E R A T I N G I N S T R U C T I O N S | T - E A S I C
®
8023072/1E22/2022-02-23| SICK AG
Subject to change without notice
4 9
7
TROUBLESHOOTING
8
Troubleshooting
8.1
Error message shown on the display (industrial version only)
The display shows up to three error messages with the highest priority. The following
table lists the messages that can be shown on the display. If a warning message is
active, the sensor continues to function in normal mode. If an error message is active,
the sensor goes into the error state. As soon as no error is present, the sensor automat-
ically switches back to normal operation.
Message
Level
Cause
Solution
Supply Voltage too low
Warning
The supply voltage is too low.
Check the supply voltage and, if
necessary, adjust it according to the
Supply Voltage too high
Failure
The supply voltage is too high.
Check the supply voltage and, if
necessary, adjust it according to the
Low Voltage IO-Link
Info
The supply voltage is < 16 V, IO-Link
communication is no longer possible.
Check the supply voltage and, if
necessary, adjust it according to the
Simulation is active
Info
The simulation function is active. The
status of the outputs does not corre-
spond to the actual measured flow or
temperature in the process.
If necessary, deactivate the simula-
tion function.
Failure Simulation is active
Info
The "Safe State" simulation of the
sensor is active. The status of the
outputs corresponds to the safe
state of the device.
If necessary, deactivate the simula-
tion function.
MemoryInvalid
Failure
Device memory contains an invalid
configuration. The sensor goes into
the safe state.
Please contact SICK.
Outputdriver Error No.70
Warning
Output driver for the switching out-
puts is too warm.
Connect a suitable load (see
) or reduce the
ambient temperature according to
the specification (see
Outputdriver Error No.86
Failure
Configuration of the analog output is
lost, analog output no longer func-
tions correctly.
Please contact SICK.
Outputdriver Error No.89
Failure
Output driver for the switching out-
puts is much too warm. Sensor goes
into the safe state, the outputs are
switched off.
Connect a suitable load (see
) or reduce the
ambient temperature according to
the specification (see
Outputdriver Error No.91
Failure
Configuration of the switching
outputs is lost, switching outputs no
longer function correctly.
Please contact SICK.
Q1 Shortcut
Info
Short circuit or overload at Q1.
Reduce the load at the output to
the maximum values according to
the specification (see