SHOWTEC Sky Spot 4000, User Manual

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10
Troubleshooting
No Light
This troubleshooting guide is meant to help solve simple problems. If a problem occurs, carry out the steps
below in sequence until a solution is found. Once the unit operates properly, do not carry out following
steps.
If the light effect does not operate properly, refer servicing to a technician.
Response: Suspect three potential problem areas: the power supply, the lamp, the fuse.
1. Power supply. Check that the unit is plugged into an appropriate power supply.
2. The lamp. Replace the old lamp with a new one with the same specifications. See page 6 for replacing
lamps.
3. The fuse. Replace the fuse. See page 9 for replacing the fuse.
No Response to DMX
Response: Suspect the DMX cable or connectors, a controller malfunction, a light effect DMX card
malfunction.
1. Check the DMX cable: Unplug the unit; change the DMX cable; then reconnect to electrical power. Try
your DMX control again.
2. Determine whether the controller or light effect is at fault. Does the controller operate properly with other
DMX products ? If not, take the controller in for repair. If so, take the DMX cable and the light effect to a
qualified technician.
See next page for more problem solving.
Problem Probable cause(s) Remedy
No power to the fixture ·Check that power is switched on and
cables are plugged in.
Fixtures is
completely dead.
Primary fuse blown. ·Replace fuse.
The power supply settings do not
match local AC voltage and
frequency. ·Disconnect fixture. Check settings
and correct if necessary.
No light
Lamp missing or blown ·Disconnect fixture and replace lamp.
Lamp cuts out
intermittently. Fixture is too hot.
·Allow fixture to cool.
·Clean fan.
·Make sure air vents at control panel
and front lens are not blocked.
·Turn up the air conditioning.