34
Order code: 33111
Performer Profile IP Q4
Problem
Probable cause(s)
Solution
One or more
fixtures do not
function at all.
No power to the fixture.
●
Check if power is switched on
and cables are plugged in.
Internal fuse blown.
●
Return the device to your
Showtec dealer.
Fixtures reset
correctly, but all
respond
erratically or not
at all to the
controller.
The controller is not connected.
●
Connect controller.
3-pin XLR Out of the controller
does not match XLR In of the first
fixture on the link (i.e. signal is
reversed).
●
Install a phase reversing cable
between the controller and the
first fixture on the link.
Fixtures reset
correctly, but
some respond
erratically or not
at all to the
controller.
Poor data quality.
●
Check data quality. If much lower
than 100 percent, the problem
may be a bad data link
connection, poor quality or
broken cables, missing
termination plug, or a defective
fixture disturbing the link.
Bad data link connection.
●
Inspect connections and cables.
Correct poor connections. Repair
or replace damaged cables.
Data link not terminated with 120
Ohm termination plug.
●
Insert termination plug in output
jack of the last fixture on the link.
Incorrect addressing of the fixtures. ●
Check address setting.
One of the fixtures is defective and
disturbs data transmission on the
link.
●
Bypass one fixture at a time until
normal operation is restored:
unplug both connectors and
connect them directly together.
●
Have the defective fixture
serviced by a qualified
technician.
3-pin XLR Out on the fixtures does
not match (pins 2 and 3 reversed).
●
Install a phase-reversing cable
between the fixtures or swap pin 2
and 3 in the fixture that behaves
erratically.
No light or LEDs
cut out
intermittently.
Fixture is too hot.
●
Allow the fixture to cool down.
●
Clean the fan.
●
Make sure air vents in control
panel and the front lens are not
blocked.
●
Turn up the air conditioning.
LEDs damaged.
●
Disconnect the fixture and return
it to your dealer.
The power supply settings do not
match local AC voltage and
frequency.
●
Disconnect fixture. Check settings
and correct if necessary.
