Ordercode: 43710
NanoQ 12 Q4
Problem
Probable cause(s)
Solution
One or more
fixtures do not
function at all.
No power to the fixture.
●
Check that power is switched on and
cables are plugged in.
Internal fuse blown.
●
Return the device to your Showtec
dealer
Fixtures reset
correctly, but all
respond erratically
or not at all to the
controller.
The controller is not connected.
●
Connect controller.
3-pin/5-pin XLR Out of the controller
does not match XLR Out of the first
fixture on the link (i.e. signal is
reversed).
●
Install a phase reversing cable between
the controller and the first fixture on the
link.
Fixtures reset
correctly, but some
respond erratically
or not at all to the
controller.
Poor data quality
●
Check data quality. If much lower than
100 percent, the problem may be a
bad data link connection, poor quality
or broken cables, missing termination
plug, or a defective fixture disturbing
the link.
Bad data link connection
●
Inspect connections and cables.
Correct poor connections. Repair or
replace damaged cables.
Data link not terminated with 120
Ohm termination plug.
●
Insert termination plug in output jack of
the last fixture on the link.
Incorrect addressing of the fixtures.
●
Check address setting.
One of the fixtures is defective and
disturbs data transmission on the
link.
●
Bypass one fixture at a time until normal
operation is regained: unplug both
connectors and connect them directly
together.
●
Have the defective fixture serviced by a
qualified technician.
3-pin/5-pin XLR Out on the fixtures
does not match (pins 2 and 3
reversed).
●
Install a phase-reversing cable between
the fixtures or swap pin 2 and 3 in the
fixture, that behaves erratically.
No light or lamp
cuts out
intermittently
Fixture is too hot.
●
Allow fixture to cool.
●
Turn up the air conditioning .
LEDs damaged
●
Disconnect fixture and return to your
dealer.
The power supply settings do not
match local AC voltage and
frequency.
●
Disconnect fixture. Check settings and
correct if necessary.
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Summary of Contents for NanoQ 12 Q4 V1
Page 13: ...Ordercode 43710 NanoQ 12 Q4 Menu Overview 12...
Page 25: ...Ordercode 43710 NanoQ 12 Q4 Dimensions 24...
Page 26: ...Ordercode 43710 NanoQ 12 Q4 Notes 25...
Page 27: ...Ordercode 43710 NanoQ 12 Q4 26...
Page 28: ...2015 Showtec...
