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Introduction

About the ShoreGear 30

The SG-30 Voice Switch connects enterprise telephone extensions through an internal 
IP network, or to any central of

fi

 ce (CO) analog trunk line.

The switch provides connectivity through:

Two RJ-45 local area network (LAN) connectors
One RJ-21X port (male) for connecting the switch to a telephone company 
punch-down block, patch panel, or 12-port harmonica connector
One DB-9, RS-232C maintenance port (19200 bps, 8 bits, no parity, 1 stop bit, no 
handshake) for serial communications
One audio input port (3.5 mm stereo) for connecting to a music-on-hold source
One audio output port (3.5 mm stereo) for connecting to a corporate paging 
system or night bell



The ShoreGear 30 Voice Switch Package Contains:

ShoreGear 30 Voice Switch
Power cord
Stick-on feet for surface installation
Mounting Ears and screws (attachable installation brackets)
Cable retainer for the Telco cable (metal bracket with a Velcro Strap)





Installation

Connections

Mounting the ShoreGear Voice Switch on a Flat Surface

If you plan to mount the switch on a 

fl

 at surface, 

fi

 rst attach the provided rubber feet 

to the bottom corners of the device. (You can stack up to three switches in a surface 
installation.)

Installation Equipment

To install the switch, you need the following equipment:

AC surge protector for the power connection
RJ-45 cable for connecting the switch to the local area network
Music-on-hold source with a standard mini-headphone Y-adapter (optional)
Permanent earthing connector for grounding the device
RJ-21 telephone cable (female connector on end that is connected to the 
ShoreGear voice switch) for analog port connections
RJ-21 to RJ-11 patch panel for connecting telephones and trunk lines
#1 Phillips screwdriver

Installation Location Requirements

To ensure optimum operating conditions for the ShoreGear voice switch, make 
sure that its operating environment is adequately ventilated, free of gas or airborne 
particles, and isolated from electrical noise.






German: Einen Erdungsleiter anschließen

Um den elektrischen Sicherheitsanforderungen für eine korrekte Erdung 
nachzukommen, müssen Sie einen permanenten Erdungsschutz zwischen dem 
ShoreGear-Gerät und der Erde des Kabelsystems installieren.

Schließen Sie ein Erdungskabel (Nr. 14 AWG oder größer) an die Schraube an der 
Rückseite des Geräts an, die sich rechts neben dem Produktetikett be

fi

 ndet.

Schließen Sie das andere Ende des Erdungskabels an die Erde des Kabelsystems 
an.

VORSICHT:

 Schließen Sie immer zuerst den permanenten Erdungsschutz an, bevor Sie ver-

suchen, das Gerät an ein LAN-Segment und Telekommunikationsleitungen anzuschließen.

1.

2.

Default

Switch

Audio Output Port 

(night bell)

Power

LED

Network

LEDs

LAN 2 

Connector

RS-232C

Maintentance

Port

RJ-21X

Telco Port

Status

LED

Audio Input Port 

(music on hold)

Network

LEDs

LAN 1 

Connector

Installing the ShoreGear 30 in a 19-inch Rack

The SG-30 is placed in a 19-inch rack only by mounting a ShoreGear Dual Tray into 
the rack, then installing the SG-30 into the Tray.

Refer to the Quick Install Guide for the ShoreGear Dual Tray for Tray installation 
instructions and information on using the Tray.

Connecting Trunk and Telephone Lines

Use the provided cable retainer to connect the voice switch to the telephone 
company’s punch-down block or patch panel.

Optional Connections

After connecting the voice switch to the LAN, you can make optional connections, 
including input from a music-on-hold source or output to an internal paging system.

Powering on the ShoreGear Voice Switch

After connecting the switch to the network, power on the device by connecting it to 
an AC power source.

Plug an AC surge protector (not provided) into a grounded AC power source.
Plug one end of the provided power cord into the receptacle on the back of the 
switch, then plug the other end into the AC surge protector.

The power LED 

fl

 ashes momentarily, and remains lit.

If the LED is not lit, make sure the power cord is plugged into the switch and the 
power source. 
If the LED continues 

fl

 ashing, there is an internal error. Unplug the switch to 

power it off, then power it back on. Refer to the “Con

fi

 guring Switches” chapter 

in the 

ShoreTel Administration Guide

 for information on 

fl

 ash patterns, or 

contact the ShoreTel Support Services at http://www.shoretel.com.

The LAN ports auto-sense the network transport rate. When the network connection 
is established, the network LED indicates a transport rate of 10 Mbps or 100 Mbps, 
and whether the switch is receiving and transmitting data.

1.

2.

Use an RJ-45 Ethernet cable to connect one or both of the 
LAN ports to the network subnet.

While both ports can detect and respond to link status, the switch 
uses only one LAN port at a time.

Connecting the ShoreGear Voice Switch to the Network

Once the ShoreGear 30 Voice Switch is secured to a rack or surface-mounted, you can 
connect it to the data network.

Use a #1 Phillips screwdriver to remove the two screws 
on either side of the RJ-21X port, then place the retainer 
on the port and re-attach the screws.

1.

Plug the Telco cable into the port, then pull the Velcro 
strap tightly around the cable connector and fasten it.

2.

Connect the other end of the Telco cable to the punch-down block or patch panel.

CAUTION:

 To reduce risk of 

fi

 re, always use #26 AWG or larger telecommunications line 

cable.
For detailed information on switch port and trunk con

fi

 guration, see the “Con

fi

 guring 

Switches” and “Con

fi

 guring Trunks” sections in the 

ShoreTel Administration Guide

.

3.

Connect a music-on-hold source (CD player or other audio 
source) to the audio input port.
Connect your site’s paging system to the audio output port.

1.

2.

Attaching an Earthing Connector

To meet electrical safety requirements for proper grounding, you must connect a 
permanent earthing protector between the ShoreGear voice switch and the wiring 
system ground.

Connect a ground wire (#14 AWG wire or larger) to the screw on the back of the 
unit and to the right of the product label. 
Connect the other end of the ground wire to the wiring system ground.

CAUTION:

 Always connect the permanent earthing connector before attempting to connect 

the switch to a LAN segment and telecommunication lines.

1.

2.

German: Das ShoreGear Voice-Schaltgerät auf einer ebenen 
Ober

fl

 äche montieren

Wenn Sie planen, das Gerät auf einer ebenen Ober

fl

 äche zu montieren, befestigen Sie 

zunächst die mitgelieferten Gummifüße an den unteren Ecken des Geräts. (Bei einer 
Ober

fl

 ächeninstallation können Sie bis zu drei Schaltgeräte übereinander stapeln.)

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