Frequently Asked Questions
Q. Why can’t the Digital Photo Frame play all images or movie
files?
A: The Digital Photo Frame can support JPEG, MP3 and some
video format depending on the product specification. It may
not read some files dowloaded from the internet.
Q. I have a memory card in the Digital Photo Frame, but it
’s not
reading the card, what should I do?
A: First, make sure that you are using a memory card that is
supported by the Digital Photo Frame. Second, ensure that
the memory card is inserted all the way into the correct slot.
Third, choose the correct card icon which you want to pla
y.
Q. Why do some pictures load faster than others?
A: Higher resolution pictures usually load slowe
r.
Q: Who can I contact if I am having trouble setting up my DPF?
A: Email: [email protected]
This sym
bol
on the product or in the instructions means that
your electrical and electronic equipment should
be
disposed at
the end of its life separately from your household
waste.
There
are separate collection systems for recycling in the EU. For
more information, please contact the local authority or your
retailer where you purchased the product.
NOTE:
All rights for modifications reserved
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Summary of Contents for 15" Digital Photo Frame
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