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Troubleshooting
Please check the following before filing a warranty claim:
Issue
Check
Solutions
The air conditioner
does not work
Is the unit powered off?
Is the unit not plugged in?
Have you checked the outlet
and the fuse box?
Is it set on TIMER mode?
Is the water full indicator on?
Press power button to ON.
Insert power plug.
Replace fuse or use
another outlet.
Change TIMER setting.
Drain out the water.
Room not cooling
Is it in the COOL mode?
Is the air inlet/outlet blocked?
Is there a source of heat in the
room?
Are the Filters too dirty?
What temperature is it set for?
Fan speed set at LOW?
Adjust mode to COOL.
Remove debris.
Remove the heat source.
Clean strainers.
Adjust Temperature
Select appropriate speed.
Noise too large
and shake
Is the unit on even level
ground?
Put the air conditioner on
even ground.
Caution: When the following abnormalities occur to the air conditioner, shut
down the unit and pull out the plug, and contact us using the information on the
Limited Warranty Information Page.
Fuse and switch are often broken.
Power line is overheating or the external liner is damaged.
The body produces abnormal odor.
Error Code Functions
Detection
Codes
Meaning
E2
Room temperature sensor error
E3
Coil pipe sensor error
FL
Water full status
Caution: When
“df” is displayed, the air conditioner is in anti-freezing or defrosting
state, and this is a normal phenomenon
.
