Shimano Non BM-EN400-A Dealer'S Manual Download Page 44

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Troubleshooting

When an error occurs, the following components notify you via LED indicators. Refer to the user's manual for
each component.

The FAQ for SHIMANO STEPS can also be accessed with the following:

https://si.shimano.com/iFAQ/STP0A

Battery charger (EC-E6002)

Battery charger (EC-E8004)

Satellite system ON/OFF switch

Battery

Troubleshooting

Summary of Contents for Non BM-EN400-A

Page 1: ...uring Comfort Bike URBAN SPORT E BIKE Special Battery and Parts Gen 2 Non Series BT EN404 BT EN405 BT EN604 BT EN605 BT EN606 BT EN805 BT EN805 L BT EN806 BM EN400 A BM EN400 B BM EN600 BM EN800 A BM...

Page 2: ...ery management systems and compatibility 15 Wiring example 16 Electric wires 17 Installing the battery mount 23 Installing the satellite charging port 39 Installing the satellite system ON OFF switch...

Page 3: ...by professional bicycle mechanics Users who are not professionally trained for bicycle assembly should not attempt to install the components themselves using the dealer s manuals If any part of the i...

Page 4: ...TO ENSURE SAFETY TO ENSURE SAFETY 4...

Page 5: ...bjects such as necklaces or hairpins If this is not observed short circuits or overheating may occur resulting in burns or other injury Do not place the battery into fresh water or sea water and do no...

Page 6: ...r eyes and seek medical attention immediately If this is not done the battery liquid may damage your eyes Do not use it outside of the operating temperature range of the battery If a battery is used o...

Page 7: ...ire electric shocks or short circuits may occur Do not use the battery charger with commercially available electrical transformers designed for overseas use travel converters They may damage the batte...

Page 8: ...mperature burn Handling the battery charger When performing cleaning disconnect the power plug from the electrical outlet and the charging plug from the battery If this is not observed an electric sho...

Page 9: ...ou leave the battery without charging it the battery will deteriorate and may become unable to be used Handling the battery Press the battery power button and if the LED display does not light up the...

Page 10: ...of the charging plug Check that the battery mount is locked before charging Do not remove the battery from the battery mount while charging Do not ride with the battery charger mounted Close the cap o...

Page 11: ...ttery may become unable to be removed Use a damp well wrung out cloth when cleaning the battery and plastic cover For any questions regarding methods of installation and maintenance please contact you...

Page 12: ...ual with LED indicator function without LED indicator function This is the assist switch and shift switch user s manual It describes switch unit handling and operations Satellite System ON OFF Switch...

Page 13: ...contains the following content SHIMANO STEPS Chain Device Dealer s Manual This manual describes the installation and maintenance of the SHIMANO STEPS special chain device Overall wiring diagram Overa...

Page 14: ...Key unit 3 mm hexagon wrench Key unit adjust installation location TL BME02 Key unit cover Upper case 2 5 mm hexagon wrench Battery mount BM EN800 Upper bracket 4 mm hexagon wrench Spring unit 1 5 mm...

Page 15: ...generation and Gen 2 products of SHIMANO STEPS components are not compatible with each other For details refer to the compatibility information on the SHIMANO product website https productinfo shiman...

Page 16: ...computer and switch unit For details refer to the compatibility information https productinfo shimano com com 2 Take care to ensure that the satellite charging port is compatible with the battery moun...

Page 17: ...ther EW CL300 S for shift outer casing EW CL300 M for brake outer casing and brake hose Y70H98040 Cord cover Supporting protecting the electric wire external wiring EW CC300 SM EWC2 Grommet Installing...

Page 18: ...Connecting the electric wire EW SD300 Connect the electric wire to the E TUBE port The SHIMANO original tool used for installation removal and the accessories used for wiring differ for the EW SD300 a...

Page 19: ...on the plug of the electric wire check the shape of the E TUBE port you are trying to connect to and set it aligned with the alignment tab Without alignment tab on plug Groove Guide Groove Guide Alig...

Page 20: ...plug on the electric wire into the E TUBE port Push it straight in until you feel a click E TUBE port Plug When connecting the EW SD300 the method below can also be used 2 Installation removal Electri...

Page 21: ...TL EW300 as a fulcrum move the tool like a lever then disconnect the plug part A 1 2 Insert the TL EW300 into the groove on the plug part of the electric wire 1 Disconnect the electric wire from the...

Page 22: ...he electric wire set it aligned with the groove on the SHIMANO original tool Without alignment tab on plug With alignment tab on plug 1 Insert the plug on the electric wire into the E TUBE port Push i...

Page 23: ...If there is limited space to insert the tool lift the TL EW02 straight up and disconnect the electric wire 1 2 A Insert the TL EW02 into the groove on the plug of the electric wire 1 Disconnect the e...

Page 24: ...lower case 1 Set the battery rail to the lower case Be careful not to pinch the power cord between the lower case and battery rail 2 Secure the battery rail Plug unit 1 6 1 8 N m 1 Battery rail 2 Bat...

Page 25: ...Install the upper case Upper case 1 1 1 3 N m Upper case mounting screw 3 Installation removal Installing the battery mount 25...

Page 26: ...battery mount Use the bicycle manufacturer s standard tightening torque 2 After installing the battery mount perform the following Firmly close the charging port cap Pass the power cord through the f...

Page 27: ...c cover has not become detached before step 5 If the plastic cover has become detached install the upper case with the plastic cover and metal part combined in step 5 If it is difficult to install the...

Page 28: ...s shown in the figure 1 Tighten lower case mounting screw A 2 Tighten lower case mounting screw B 3 N m Temporary 2 1 Lower case mounting screw A 3 N m Temporary 3 1 Lower case mounting screw B Metall...

Page 29: ...Temporarily install the key unit Key units are not included with SHIMANO products Key unit mounting screw Temporary Spacer Spacer Front 2 Installation removal Installing the battery mount 29...

Page 30: ...Reference dimension Align the two protrusions on the key unit with the holes in TL BME02 1 Adjust the location of the key unit so that the contact surface of TL BME02 will be pushed against the lower...

Page 31: ...l the key unit cover 1 Try attaching and removing the battery and check the following The battery can be smoothly attached and removed There is no rattling in the key unit cover or battery that could...

Page 32: ...cord Upper case mounting screw B M3 x 9 mm 3 2 1 Lower case Upper case mounting screw A M3 x 5 mm 3 Pass the power cord from the upper case through the hole in the lower case 1 Set the upper case to...

Page 33: ...ables the battery to be unlocked with a hexagon wrench instead of a key For information on the method for externally accessing the unlock pin unit refer to the manual for the frame in advance Temporar...

Page 34: ...S installed Temporary Upper bracket mounting screw Head tube side Frame key hole Dummy key cylinder TL BME04 S BM EN801 Combine the latch base and the upper bracket and temporarily install the upper...

Page 35: ...the SHIMANO original tools as shown in the figure 1 Check that the SHIMANO original tool is making firm and even contact with the contact surfaces of the upper bracket and lower bracket then secure th...

Page 36: ...Key cylinder Latch base 2 N m Latch base mounting screw B 1 N m Latch base mounting screw A BM EN801 After installing the latch base adjust the installation height of the unlock pin unit if necessary...

Page 37: ...ng unit stable when installing it so that it does not turn when tightening the spring unit mounting screw Spring unit mounting screw 0 5 N m For a frame where the battery is removed upwards Do not ins...

Page 38: ...and even contact with the contact surfaces of the upper bracket and the lower bracket then secure the lower bracket 2 6 Install the connector unit The cables may need to be connected prior to installi...

Page 39: ...ry depending on the design of the frame Contact a distributor for details Install the connection cable The connection cable may need to be connected after installing the satellite charging port depend...

Page 40: ...section A is not exposed 1 Close the charging port cap and secure the satellite charging port 2 Section A in the figure is part of the charging port cap When installing the satellite charging port be...

Page 41: ...ycle Attach dummy plugs to any unused E TUBE ports 1 Install the satellite system ON OFF switch Satellite system ON OFF switch mounting screw 0 6 N m This may vary depending on the design of the frame...

Page 42: ...he battery mount for detailed instructions Replacing the charging port cap For models EW CP100 Remove the double latch plate 1 Install a new double latch plate Double latch plate mounting screw 0 6 N...

Page 43: ...Remove the charging port cap 1 Replace with a new charging port cap As shown in the figure push it in with your fingers 2 Maintenance Replacing the charging port cap 43...

Page 44: ...via LED indicators Refer to the user s manual for each component The FAQ for SHIMANO STEPS can also be accessed with the following https si shimano com iFAQ STP0A Battery charger EC E6002 Battery cha...

Page 45: ...Please note specifications are subject to change for improvement without notice English Dec 2021 by SHIMANO INC ITP...

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