SOLUTIONS
The POWER button indicator
light blinks purple and the
frother will not work.
• The frother has been used
without liquid or below the
MIN line.
• The frother has been used too
many times consecutively.
• The frother is not properly
connected to the power base.
• The frother is not properly
plugged into the grounded
electrical outlet.
The frother will not power on.
There is a grinding noise
when frothing.
• The magnetic whisk is not
correctly seated in the whisk
attachment.
• The magnetic whisk should pop into place in the
center of the whisk attachment, with its magnetic
properties keeping it in place. If it is properly
seated, the frother should be very quiet in opera
tion. If it is not properly seated, it may dislodge
causing a grinding noise and improper frothing.
If issues persist, please contact Sherwood customer service at [email protected] or at 1-877-393-8935.
• Check that the frother is affixed to the power
base. The column in the center of the power
base should dock with the hole in the center of
the frother.
• The frother includes a grounded plug.
Ensure it is properly plugged into an available
grounded outlet.
Sherwood Housewares warrants this product free from
defects in material and workmanship for one year from
provable date of purchase in the United States and Canada.
Within this warranty period, Sherwood Housewares will
repair or replace, at its option, defective parts at no charge.
Before returning an item to a retailer, contact Sherwood
Housewares customer service.
This warranty does not cover improper installation, misuse,
abuse or neglect on the part of the owner. Warranty is also
invalid in any case that the product is taken apart or serviced
by an unauthorized service station.
Sherwood Housewares
11417 West Bernardo Court,
Suite M
San Diego, California 92127
1-877-393-8936
www.SherwoodHousewares.com
This warranty gives you specific legal rights, which may
vary from state to state, and does not cover areas outside
the United States and Canada.
This warranty is available to consumers only. A consumer
owns a Sherwood Milk Frother that was purchased at
retail for personal, family or household use. Except as
otherwise required under applicable state law, this warranty
is not available to retailers or other commercial purchasers
or owners. If the appliance should become defective
within the warranty period, do not return the appliance to
the store. Please contact Sherwood customer service at
the toll-free number below or online at
www.SherwoodHousewares.com.
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSES
• The frother’s boil dry protection has sent it into
a forced cool down. Allow the frother to cool for
approximately five minutes, fill with milk to at
least the MIN line and try again.
• The frother’s overheat protection has sent it in to
a forced cool down. Allow the frother to cool for
approximately five minutes and try again.
LIMITED WARRANTY
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