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Problem Checklist

Problem Checklist

Problem

Cause

Solution 

No spark at pilot when the 
control knob is engaged and 
turned counter clockwise to the 
pilot position

•  Ignition positioned incorrectly

•  Ignition electrode broken

•  Ignition cable bent or broken

•  Replace the ignition 

•  Free ignition cable . If 

damaged, replace this part 

There is spark but the heater 
will not light

•  Gas supply turned off 

•  Control knob not in the pilot 

position 

•  Control knob not pressed in 

while in pilot position

•  Pilot is clogged 

•  Air in gas pipe

•  Turn on the gas supply

•  Turn the variable knob to the 

pilot position 

•  Press the control knob while 

in the pilot position

• 

Call qualified gas engineer 

•  Air will disperse from the pipe 

by pressing the control knob 

continuously until there is a 

slight smell of gas

Pilot light present but flame 

goes out when the control knob 
is released

•  Control knob not being held in 

for long enough 

• 

Pilot flame not touching the 

thermocouple . Problem could 

be a result of one or both of 

the following: 

•  Partially clogged pilot injector

•  Low gas pressure 

•  Thermocouple damaged 

•  Thermocouple connection is 

loose at gas control valve

•  Gas control valve damaged

•  After pilot lights keep control 

knob pressed in for a further 

30 seconds . 

• 

Contact a qualified gas 

engineer 

•  Replace thermocouple

•  Tighten by hand then a further 

¼ with a wrench

•  Replace gas contro

l

Burner dos not light after pilot 
is lit

•  Main burner injector clogged 

•  Low gas supply pressure

•  Ensure the main burner is 

clean

•  Call gas supplier

Burner flame goes off 

immediately after ignition

•  Low gas pressure

• 

Keep the pilot flame lit for 10 

minutes before turning down 

to LO setting

Delayed ignition

•  Main burner ports may be 

blocked 

•  Low gas pressure 

•  Ensure that the burner is 

clean 

•  Call your gas supplier

Inadequate combustion on 

burner

•  Not enough air within the unit

•  Check air passageways and 

burners for dirt and debris . 

Clean with compressed air

Summary of Contents for 901233

Page 1: ...Safety Instructions and Operation Manual 901233 Heat Outdoors Unit 9 Stort Valley Industrial Estate Stansted Road Bishop s Stortford Hertfordshire United Kingdom CM23 2TU www heat outdoors co uk 01279 466500 info heat outdoors co uk ...

Page 2: ...Leakage Test 4 Location 4 Safety Precautions 5 Gas Requirements 6 Assembly Instructions 7 Parts and Specifications 8 Assembly Procedure 9 Operation 11 Servicing 14 Solving Common Problems 14 Problem Checklist 15 Customer Service 17 ...

Page 3: ...unit has no splits this can be done with soapy water to identify splits in the hose 5 If odour persist contact Heat Outdoors or a gas supplier Leakage Test Gas connections on the appliance are leak tested prior to shipment Possible mishandling of the appliance during shipment can damage the integrity of some parts A complete gas leakage test must be performed again at the installation site Please ...

Page 4: ...n open and unrestricted This appliance should only be used in an outdoor area and should not be used in a building garage or any other enclosed area Technical Specifications Nominal HEAT INPUT 13 kW 450 g hr 870 g hr Appliance Category I3 I3B P I3B P I3B P Gas Reference G30 G31 G30 G31 G30 G31 G30 G31 Normal Gas Pressure 28 30 37 mbar 28 30 mbar 30 mbar 50 mbar Burner Injector 1 9mm 1 9mm 1 9mm 1 ...

Page 5: ...olid and level surface It is recommended that you change the regulator annually to avoid blockages Do not clean the heater with cleaners that are combustible or corrosive Do not paint any part of the heater The gas cylinder valve should be turned off when the heater is not in use Avoid using the heater when it is raining to prevent water ingress Keep children and vulnerable people away from the he...

Page 6: ... 690 kPa 100 PSI Regulator outlet pressure to be 37 mbar The hose and regulator assembly must conform to local standard codes The installation must conform to local codes or in the absence of local codes to the standard for the storage and handling of liquid petroleum gases A dented rusted or damaged gas cylinder may be hazardous and should be checked by your gas supplier Never use a gas cylinder ...

Page 7: ...st brackets 10 mm x 84 5 cm L galvanized steel pipe 60 cm gas hose conforming to local standard codes pressure regulator not included or 140 cm gas hose only if no gas pipe is used Reflector 813 mm with 6 pcs washers Ø8 mm and 3 pcs M8 castle nuts 3 pcs 90 mm pins for reflector support 4 pcs bolts M6 x 10 mm for assembly post and burner 6 pcs bolts nuts M6 x 35 mm for post and post brackets 3 pcs ...

Page 8: ...teel flame screen Heat emission from reflector Variable control knob with electric ignition Tilt switch which shuts gas supply off automatically when the heater is knocked over 446 mm Reflector Flame screen Burner base Air admittance fence Gas valve controller Base of control housing Post Tank housing Tank housing support Stand 813 mm 765 mm 2250 mm ...

Page 9: ...e as shown in the picture 1 2 Use 3 pcs M8 x 16 mm bolts to join the post brackets and stand Step 2 2 1 Put the post on the top of 3 pcs post brackets 2 2 Use 6 pcs M6 x 35 mm bolts and nuts to connect the post to the 3 pcs post brackets Tighten the bolts and nuts Step 3 Place the tank housing on the stand ...

Page 10: ...ten the connection 4 4 Fix the completed burner unit to the post by 4 pcs M6 x 10 mm bolts Step 5 5 1 Put Ø8 mm washer on each reflector support bolt 5 2 Fasten the reflector with 3 pcs washers and 3 pcs M8 mm castle nuts Step 6 6 1 Lift the tank housing and rest it on the post plate 6 2 Connect the other end of gas hose to the regulator and secure with metal clamp For gas hose with threaded conne...

Page 11: ... has just been connected please allow at least one minute for the air in the gas pipeline to release through the pilot hole or simply continue with step 3 When lighting the pilot flame make sure that the variable control knob is continuously depressed while pressing the igniter button Variable control knob can be released after the pilot flame is lit for 20 30 seconds Pilot flame can be watched an...

Page 12: ... clean Use warm soapy water for cleaning Never use flammable corrosive or abrasive cleaners While washing your unit be sure to keep the area around the burner and pilot assembly dry at all time If the gas control is exposed to water in any way do NOT try to use it It must be replaced After a long break from operation the unit should be inspected for spiders spider webs or other insects Air flow mu...

Page 13: ...eater upright in a sheltered area away from weather conditions such as rain sleet hail snow If desired cover heater to protect exterior surfaces and to help prevent dust and debris collecting in air passages Disposal In accordance with European Directive 2001 96 EG concerning used electrical and electronic appliances waste electrical and electronic equipment WEEE please return any electrical equip...

Page 14: ...hin the recommended time frame Check for leaks Solving Common Problems The 3 most common problems associated with any gas heater are gas leaks wrong gas pressure and dirt DO NOT USE YOUR HEATER WITHOUT CHECKING FOR LEAKS Leaks can occur during shipment and installation A simple solution of soap and water dabbed on the fittings will bubble if a gas leak is present page 3 WRONG GAS PRESSURE Too much...

Page 15: ...sed Control knob not being held in for long enough Pilot flame not touching the thermocouple Problem could be a result of one or both of the following Partially clogged pilot injector Low gas pressure Thermocouple damaged Thermocouple connection is loose at gas control valve Gas control valve damaged After pilot lights keep control knob pressed in for a further 30 seconds Contact a qualified gas e...

Page 16: ...utside Heater produces whistling noise when burner is lit Air passageways maybe blocked Air in the gas line Check minimum installation clearances and air passageways for debris Continue to operate the heater the air will disperse slowly Heater produces a clicking noise just after burner it lit or turned off Metal expanding and contracting This is common with heaters If the noise is excessive conta...

Page 17: ...uitably qualified electrician Improper repairs could lead to danger to the user Warranty does not cover damage of failure which results from alteration accident misuse abuse neglect commercial use or improper maintenance In line with our policy of continuous product development we reserve the right to change the product and documentation specifications without notice ...

Page 18: ...18 Customer Service ...

Page 19: ...19 Customer Service ...

Page 20: ...Heat Outdoors Unit 9 Stort Valley Industrial Estate Stansted Road Bishop s Stortford Hertforshire United Kingdom CM23 2TU www heat outdoors co uk 01279 466500 info heat outdoors co uk ...

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