RTA PRODUCTS, LLC 1 YEAR WARRANTY
RTA Products, LLC Warrants this product against defects in materials and/or work-
manship under normal use for a period of ONE (1) YEAR from the date of purchase
by the original purchaser (“Warranty Period”). If a defect arises and a valid claim is
received within the Warranty Period, at its option, RTA Products, LLC will either
1) repair the defect at no charge, using new or refurbished replacement parts,
or 2) replace the product with a new product that is at least functionally equivalent
to the original product.
Obtaining Service:
To obtain warranty service, call RTA Products, LLC Limited
Warranty Service at 1-866-782-8262. Please be prepared to describe the product
that needs service and the nature of the problem. A purchase receipt is required.
All repaired and replacements must be authorized in advance. Service options,
parts availability and response times will vary. You are responsible for delivery and
the cost of delivery of the product or any parts to the authorized service center for
replacement, per our instructions.
Limits and Exclusions:
Coverage under this Limited Warranty is limited to
the Continental United States of America. This warranty does not apply to:
a) damage caused by failure to follow instructions relating to the product’s use or
the installation of components; b) damage caused by accident, abuse, misuse,
fire, floods, earthquake or other external causes; c) damage caused by service
performed by anyone who is not a representative of RTA Products, LLC;
d) accessories used in conjunction with a covered product; e) a product or part
that has been modified to alter functionality or capability; f) items intended to
be periodically replaced by the purchaser during the normal life of the product
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