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7-1

CHAPTER 7. ERROR CODE

When the following error codes are displayed, press the [CL] key and take a proper action according to the table below.

Error
code

Error status

Action

E01

Registration error

Make a correct key entry.

E02

Miss operation error

Make a correct key entry.

E11

Compulsory depression of the [#/TM/ST] key

Press the [#/TM/ST] key and continue the operation

E12

Compulsory tendering

Make a tendering operation.

E33

Compulsory SCM (starting cash memory) entry

Make the SCM (starting cash memory) entry.

E34

Overflow limitation error

Make a registration within a limit of entry

E35

The open price entry is inhibited

Make a preset price entry.

E36

The preset price entry is inhibited

Make an open price entry

E37

The direct finalization is inhibited

Make a tendering operation.

E67

Subtotal void is not allowed.

Finalize the transaction, and correct the wrong entries in the mode.

E80

The battery trouble is occurred

Change the battery

Summary of Contents for XE-A1BT

Page 1: ...4 1 CHAPTER 5 DIAGNOSTIC 5 1 CHAPTER 6 OTHERS 6 1 CHAPTER 7 ERROR CODE 7 1 CHAPTER 8 PARTS LIST 8 1 SHARP CORPORATION CONTENT This document has been published to be used for after sales service only The contents are subject to change without notice Parts marked with are important for maintaining the safety of the set Be sure to replace these parts with specified ones for maintaining the safety and...

Page 2: ...th the PWB for longer time This may cause land separation or may exceed the heat resistive temperature of components Use enough care to separate the soldering iron from the PWB when completion of soldering is confirmed Since lead free solder includes a greater quantity of tin the iron tip may corrode easily Turn ON OFF the soldering iron power frequently If different kind solder remains on the sol...

Page 3: ...on XE A147 only 8 Battery option is available XE A147 only 1 XE A137 XE A147 1 BASIC SPECIFICATIONS XE A137 BK WH XE A147 BK WH External dimension Including the drawer 335 W x 360 D x 190 H mm Weight Approx 5kg Power source AC adapter Europe Asia ME Oceania etc AC220 230V 50 60Hz AC230 240V 50Hz Power consumption Stand by 1 9W Operating 8 1W Working temperature 0 40 C 32 to 104 F 2 KEYBOARD 1 KEYB...

Page 4: ...al printer Printing digits 30 digits Character size 1 25 mm W x 3 0 mm H Printing speed Approx 7lines Sec Cutter type Manual Validation printing None Logo stamp None Ink roller None Ink Ribbon None Graphic Logo Print Yes Size 360 mm W x 180 mm H Paper end sensor Receipt side Yes Journal side None Paper near end sensor Receipt side None Journal side None Printer cover key None 2 PAPER Paper type Th...

Page 5: ...ed No sale key 3 MODE SWITCH 1 MODE SWUTCH OUTLINE Type Rotary switch type with Mode key STEP 5 2 LAYOUT 3 FUNCTION Turns the display off No operations are possible REG Permit transaction entry Permit correction after final a transaction X Flash Permits printing of sales reports and display the flash reports Z PGM Permits printing and resetting of sales reports and programming 4 DISPLAY 1 OPERATOR...

Page 6: ...l Plastic Bell Release lever Standard equipment situated at the bottom Drawer open sensor 2 MONEY CASE Separation from the drawer Disallowed Separation of the bill compartments from the coin compartments Allowed Bill separator Number of compartments 3B 6C Vmodel 3 XE A1BT Installable model XE A147 only Power consumption 7 2V 1265mh Type Nickel Metal Hydride Ni MH battery Re chargeable ...

Page 7: ...eset Clears all the memory and initializes each preset parameter The master reset should be performed by using the following procedure 1 Turn off the power Power OFF See Note 1 2 Let the ECR be without the memory back up battery 3 Turn the mode switch to the others of Power off position 4 Turn on the power Power ON See Note 2 When the master rest is completed the buzzer sounds intermittently three...

Page 8: ... None 1Mbit 128kByte x8 ROM For Program MASK ROM in CPU FLASH ROM in CPU DISPLAY 7segments LED Display digits EU Oceania Asia ME Africa 9 digits KEY Normal KEY 30key Mode S W 5 steps rotary type I F USB None SD None 1slot DRAWER 1port For Standard drawer only There is no optional drawer port RS232 None 1port for XE A147 EFT None POWER SUPPLY AC adapter for XE A107 AC adapter for XE A137or XE A147 ...

Page 9: ...4 2 2 Block diagram 1 XE A147 XE A137 2 XE A107 ...

Page 10: ...s the subtotal and also when the amount tendered is less than the total sale amount Change This symbol appears whenever the change due amount is displayed Exchange This symbol appears when EX is pressed to calculate a subtotal in foreign currency Low battery This symbol appears when the power of the installed batteries is below a certain level or you need to replace the batteries with new ones see...

Page 11: ... finalization F 12 34 Battery is OK L 12 34 Low battery L indicate instead of F c NO BATTERY If the user forgets to replace the battery and the battery voltage falls below a certain level or if a power failure occurs with no batteries installed the memory contents cannot be retained The CPU judges it as no battery and performs the master reset In this case all the settings and registrations are cl...

Page 12: ...ostic mode DIAG menu Mode key position Key code Mode switch test Z PGM 1 PO key Key test Z PGM 2 PO key Display test Z PGM 3 PO key Drawer test Z PGM 4 PO key Printer test Z PGM 5 PO key Printer Paper sensor test Z PGM 6 PO key AD conversion level test Z PGM 7 PO key CLOCK test Z PGM 8 PO key Destination display ROM version Z PGM 9 PO key SD card test Z PGM 10 PO key RS232C XE A147 only Z PGM 11 P...

Page 13: ...on is wrong b Display c Test result print When a test results is OK following result is printed out When a test result is NG following result is printed out 3 3 DISPLAY TEST a Test Procedure Check the continuous buzzer sound and the display state Check points 1 The all segments are lighted up correctly 2 The brightness of all segments is same level 1 Segments display test The following pattern is ...

Page 14: ...pen After drawer open check the drawer opening When drawer open correctly push the TL key test will finish with OK status If not push other than TL key test will finish with NG status b Test result print When a test results is OK following result is printed out When a test result is NG following result is printed out 3 5 PRINTER TEST a Test Procedure With the above key operation the print test pat...

Page 15: ...tected When print printer paper is being detected 3 7 AD CONVERSION TEST a Test Procedure With the above key operation the AD conversion level is started The AD conversion reading data is displayed by real time The displaying is done by following sequence 1 BBATTERY VOLTAGE Back up battery voltage 2 HEAD TEMP Head temperature 3 HEAD VOLTAGE Head voltage 4 BATTERY VOLTAGE Option Battery voltage XE ...

Page 16: ...setting are read from CPU then displayed The destination code is as follows North America EU Japan Display 0 1 2 Print U V J If the displayed destination is correct the result is OK push the TL key test will finish with OK status If not push other than TL key test will finish with NG status In case of check sum is not correct even if TL key is pushed but it may judged NG Because of OK NG is automa...

Page 17: ...and RTS changed in accordance with following pattern then check the logic of DSR DCD and CTS In this time if the checked logic is same as following list the test result is OK If not it is displayed ERROR Control signal check Output Input DTRn RTSn DSRn DCDn CTSn OFF OFF OFF OFF OFF OFF ON OFF ON ON ON OFF ON OFF OFF ON ON ON ON ON Data transfer check As a check data the 256 bytes from 00H to 0FFH ...

Page 18: ...the data in 0x61000001 if 55h is written the result is OK If not result is NG To check the data in the other than 0x61000001 if AAh is written the results is OK if not result is NG To write 55h to 0x61020000 To write AAh to other than 0x61020000 To check the data in 0x61020000 if 55h is written the result is OK If not result is NG To check the data in the other than 0x61020000 if AAh is written th...

Page 19: ...y Drawer test Z PGM 4 PO key Printer test Z PGM 5 PO key CPU ver display Z PGM 6 PO key Battery level test Z PGM 7 PO key CLOCK test Z PGM 8 PO key Destination display Z PGM 9 PO key 3 Description 3 1 MODE KEY SWITCH a Test Procedure Change over the mode switch as follows If the mode switch data in the proper sequence is not read with the above operation an error is printed To cancel this test mod...

Page 20: ...ny key pushed 3 To cancel the test mode press any key after that the test result is printed Check points 1 The all segments are lighted up correctly 2 The brightness of all segments is same level b Display c Test result print When pushed any key the test mode is cancelled and the completion print is performed 3 4 DRAWER TEST a Test Procedure The drawer opens with the above key operation Check that...

Page 21: ...or smaller Low battery display 0138 or smaller No battery display MRS is done when power on b Test result print 3 8 TIME DISPLAY TEST a Test Procedure Displays time of CPU with above key operation Check point 1 To blink the hyphen 2 To count up the clock To terminate the test press any key b Display c Test result print 3 9 DESTINATION DISPLAY a Test Procedure The following destination code in the ...

Page 22: ... Please take off the jammed paper in accordance with the Journal paper removal procedure Notes for loading and removing journal paper Please release the platen unit before loading the journal paper The journal paper cannot be loaded by the auto loading function on this product When loading the journal paper please set the paper straight with the leading edge of the paper 5cm or longer sticking out...

Page 23: ...the mode switch to REG and press CL key Defective print Lack on the upper lower or left right side Check if the printing type is worn down Replace the printer Check if any foreign material is attached to the printing type wheel Install the ink roll properly Check if the printing type wheel is worn down Replace the printer Thin print Check if the ink roll life is reached Replace the ink roll Check ...

Page 24: ...12 Compulsory tendering Make a tendering operation E33 Compulsory SCM starting cash memory entry Make the SCM starting cash memory entry E34 Overflow limitation error Make a registration within a limit of entry E35 The open price entry is inhibited Make a preset price entry E36 The preset price entry is inhibited Make an open price entry E37 The direct finalization is inhibited Make a tendering op...

Page 25: ...AC ADAPTOR 107B4 0RDDDCASST004 BC N AC ADAPTOR 107B6 0RDDDCASST005 BC N AC ADAPTOR 107B7 0RDDDCASST006 BC N AC ADAPTOR 107B8 0RDDDCASST009 BC N AC ADAPTOR 137B4 0RDDDCASST010 BC N AC ADAPTOR 137B6 0RDDDCASST011 BC N AC ADAPTOR 147B7 8 0RDS1PSA19467 BG N MAIN PCB ASSY 107 0RDS1PSA19485 BS N MAIN PCB ASSY 147 0RDS1PSA19513 BR N MAIN PCB ASSY 137 9 0RDS1PSA19475 AF N PRINTER PCB ASSY 107 NOTE 0RDS1PS...

Page 26: ...TOR 137B4 0RDDDCASST010 AC ADAPTOR 137B6 0RDDDCASST011 AC ADAPTOR 147B7 EUROPE w o Germany UK Southeast Asia Middle East Germany UK Malaysia Australia New Zealand South Africa Indonesia EUROPE w o Germany UK Southeast Asia Middle East Germany UK Malaysia Indonesia EUROPE w o Germany UK Southeast Asia Middle East Germany UK Malaysia Australia New Zealand Indonesia Parts name Part Number AC adaptor ...

Page 27: ...E 7 AC ADAPTER 8 MAIN PCB ASSY 137 147 8 MAIN PCB ASSY 107 9 PRINTER PCB ASSY 137 147 9 PRINTER PCB ASSY 107 10 DC JACK PCB ASSY 11 7SEG PCB ASSY 12 BATTERY PCB ASSY 15 LOCK LEVER 16 MONEY CASE ROLLER 19 WIRE ASSY PRINTER MAIN 20 PRINTER UNIT A137 147 20 PRINTER UNIT A107 21 SPOOL A107 22 SPOOL DISK A107 23 PRINTER GUM A107 ...

Page 28: ...eproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopying recording or otherwise without prior written permission of the publisher SHARP CORPORATION Business Solution CS Promotion Center II Yamatokoriyama Nara 639 1186 Japan 2012 August Printed in Japan ...

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