Sharp SoftBank 812SH, Instruction Manual

Page: 376 / 402

20-4
20
Appendix
Troubleshooting
Problem Possible Cause Solution
Handset won't turn on
^
Was
g
pressed and held long enough?
^
Battery may need to be charged or replaced.
^
Battery may not be properly installed.
^
Press and hold
g
longer.
^
Charge battery or install a charged battery.
^
Install battery properly.
Handset won't respond
^
Is Switch On/Off in PIN Entry On ?
^
If On , PIN1 is required. Enter PIN1 according to
onscreen instructions. For more, see P.9-24 .
Insert USIM Card appears
in Standby and handset is
unresponsive
^
USIM Card may not be properly inserted.
^
The correct USIM Card may not be inserted.
^
There may be debris on IC chip/terminals.
^
Make sure USIM Card is properly inserted. If the
message still appears, USIM may be damaged.
^
Make sure the correct USIM Card is inserted. The
inserted USIM Card may not be valid.
^
Clean relevant parts with a dry cloth and re-insert.
Keypad won't respond
^
Keypad Lock (see P.1-22 ) may be active.
^
Password Lock (see P.9-25 ) may be active.
^
Cancel Keypad Lock (see P.1-22 ).
^
Cancel Password Lock (see P.9-25 ).
Cannot place call from
Phone Book
^
The number may be saved as Secret entry.
^
Phone Book Lock may be active.
^
Activate Show Secret Data (see P.9-27 ).
^
Cancel Phone Book Lock (see P.9-26 ).
P
appears in Standby
and call won't connect
^
Handset may be outside the service area or
otherwise beyond signal transmission range.
^
Is GSM selected in Select Service (see P.2-16 )?
^
Move to a place where signal is strong and retry.
^
Select another mode according to service area.