EN -16-
CHAPTER -7: BEFORE CALLING AFTER-SALES SERVICE
There is a build-up of humidity inside the cooler
Check if:
•
All food is packed properly. Containers must be dry before being placed in the fridge.
•
The fridge door is opened frequently. Humidity of the room enters the fridge when the doors are opened.
Humidity increases faster when the doors are opened more frequently, especially if the humidity of the room
is high.
The door is not opening and closing properly
Check if:
•
There is food or packaging preventing the door from closing
•
The door compartments, shelves and drawers are placed properly
•
The door joints are broken or torn
•
Your fridge is level.
Recommendations
•
If the appliance is switched off or unplugged, wait at least 5 minutes before plugging the appliance in or
restarting it in order to prevent damage to the compressor.
•
If you will not use your fridge for a long time (e.g. in summer holidays) unplug it. Clean your fridge according to
chapter cleaning and leave the door open to prevent humidity and smell.
•
If a problem persists after you have followed all the above instructions, please consult the nearest authorised
service centre.
•
The appliance you have purchased is designed for domestic use only. It is not suitable for commercial or
common use. If the consumer uses the appliance in a way that does not comply with this, we emphasise that
the manufacturer and the dealer will not be responsible for any repair and failure within the guarantee period.
1. Install the appliance in a cool, well-ventilated room, but not in direct sunlight and not near a heat source (such as
a radiator or oven) otherwise an insulating plate should be used.
2. Allow warm food and drinks to cool before placing them inside the appliance.
3. Drinks or other liquides should be covered when inside the appliance. If left uncovered, the humidity inside the
appliance will increase, therefore the appliance uses more energy. Keeping drinks and other liquids covered helps
preserve their smell and taste.
4. Avoid keeping the doors open for long periods and opening the doors too frequently as warm air will enter the
appliance and cause the compressor to switch on unnecessarily often.
5. Keep the covers of the different temperature compartments ( such as the crisper and chiller) closed.
6. The door gasket must be clean and pliable. Replace gaskets if worn.
CHAPTER -8: TIPS FOR SAVING ENERGY
CHAPTER -9: SERVICE & WARRANTY
If you are unable to resolve a problem using the checks covered in the last few pages, do not attempt to service this
fridge freezer yourself.
In the unlikely event of the product requiring repair, please contact the Customer Support Centre. Telephone: 0333 577
7230 Lines are open Mon to Fri 09.00 to 20.00 & Sat and Sun 10.00 to 16.00
Vestel UK the licence partner for Sharp guarantees that for a period of 2 years from the date of purchase the enclosed
product will be free from defects in materials and workmanship. Vestel UK agrees to provide for the repair or, at
its option, the replacement of a defective product. Vestel UK reserves the right to replace defective parts, or the
product, with new or refurbished items. Items that are replaced become the property of Vestel UK. To benefit from this
guarantee, any fault that occurs must be notified to Vestel UK, or it’s appointed Service Facility, within two years from
the date the product was purchased. Proof of purchase, such as a receipt or invoice, must be provided. If the product
is exchanged, the replacement shall be covered by the unexpired portion of the original guarantee.
This guarantee shall only apply to faults that are due to an electrical or mechanical breakdown. It does not cover faults
or damage caused by accident, misuse, fair wear and tear, neglect, tampering with the product, or repair other than by
a Service Facility appointed by Vestel UK.
The product is intended for private domestic use only. The guarantee will not apply if the product is used in the course
of a business, trade or profession.