34
BEFORE YOU CALL FOR SERVICE
Before you call for service, check the following points.
Problem
Solution
The outside of the cabinet is hot when touched. It is normal. The hot pipe is in the cabinet in order to prevent dew generation.
When there is refrigerator noise.
It is normal for the refrigerator to produce the following sounds.
●
Loud noise produced by the compressor when operation starts
--- Sound becomes quieter after a while.
●
Loud noise produced once a day by the compressor
--- Operating sound produced immediately after automatic defrost operation.
●
Sound of
fl
owing
fl
uid (gurgling sound,
fi
zzing sound)
--- Sound of refrigerant
fl
owing in pipes (sound may become louder from time to
time).
●
Cracking or crunching sound, squeaking sound
--- Sound produced by expansion and contraction of inner walls and internal parts
during cooling.
Frosting or dew generation occurs inside or
outside the refrigerator.
This may occur in one of the following cases. Use a wet cloth for wiping frost and a
dry cloth for wiping dew.
●
When the ambient humidity is high.
●
When the door is frequently opened and closed.
●
When foods containing plenty of moisture are stored. (Wrapping is required.)
The foods in the refrigerator compartment
freeze.
●
Is the refrigerator operated for a long time with refrigerator temp. control set at
0°C?
●
Is the refrigerator operated for a long time with freezer temp. control set at -21°C?
●
Low ambient temperature may cause placed foods to freeze even if refrigerator
temp. control is set to 6°C.
It smells in the compartment.
●
Wrapping is required for the foods with strong smell.
●
Deodorizing unit cannot remove all of the smell.
The control panel does notwork.
This may occur in one of the following cases.
●
The panel or your
fi
nger is soiled with dripping, oil and etc.
●
When you touch the panel with gloved hand, adhesive bandage on your
fi
nger,
nail or objects.
●
Sticker or tape is af
fi
xed on the keys.
●
Touch position is slightly off from the keys.
●
Operate time is not enough for the keys to work.
ICE MAKING
Problem
Solution
Ice maker is not producing ice.
●
Is there water in the water tank? (If there isn’t, ice making process indication will
fl
ash.)
●
Is the water tank securely set?
●
Have you left the shovel or other food products in the ice storage box?
●
Isn’t all the ice making mode set at “OFF”?
●
Are the ice cubes piled up at the back of the ice
storage box? (Spread out the ice cubes evenly.)
●
Try the ice tray cleaning. If the ice tray
cleaning works properly, wait for one day.
You may get ice again.
Ice cubes are made slow
●
Has the ice making operation just been restarted?
●
Is it just after re
fi
lling the tank with potable water?
Ice cubes are small, rounded or connected.
There is protrusion or holes in ice cubes.
●
Ice cubes may become small or connected to each other, especially just before or
after water supply.
●
If you store ice cubes for a long time, they may become smaller, rounded, lumped
together.
●
The protrusion you may see comes from the slits in the ice tray.
●
The hole comes from air bubbles in ice cubes which may be lumped together and
form bigger holes.
Ice cubes have some odor.
●
Is the water in the water tank old or with some odor?
●
Is there remaining detergent or bleach in the water tank used for cleaning the
water tank?
●
If ice cubes has been left unused for a long time, odors may transfer to the ice
cubes.
No water or ice cubes drop even when
performing “
Ice tray cleaning
”.
●
Is the ice storage box full with ice cubes? Have you left the shovel or other food
products in the ice storage box? (Empty the ice storage box.)
●
Is there water in the water tank?
IF YOU STILL REQUIRE SERVICE
Refer to your nearest service agent approved by SHARP.
Detection
lever
Detection of
full volume
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